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FBO DAILY ISSUE OF SEPTEMBER 25, 2009 FBO #2862
MODIFICATION

78 -- Pinspotters

Notice Date
9/23/2009
 
Notice Type
Modification/Amendment
 
NAICS
423910 — Sporting and Recreational Goods and Supplies Merchant Wholesalers
 
Contracting Office
Department of the Air Force, Air Education and Training Command, Randolph AFB - 12th Contracting Office, 395 B Street West Suite 2, Randolph AFB, Texas, 78150-4525
 
ZIP Code
78150-4525
 
Solicitation Number
F3PF1D9202A001
 
Archive Date
10/10/2009
 
Point of Contact
Kerry E Kelly, Phone: 210-652-5117, Linda M Johnson, Phone: 210-652-5117
 
E-Mail Address
kerry.kelly@randolph.af.mil, linda.johnson1@randolph.af.mil
(kerry.kelly@randolph.af.mil, linda.johnson1@randolph.af.mil)
 
Small Business Set-Aside
N/A
 
Description
The 12th Contracting Squadron, Randolph AFB, TX has a requirement to purchase Pinspotters for HQ Air Force Services Agency. This is a streamlined combined/synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6 as supplemented with additional information included in this notice. This notice constitutes the only notice. A written solicitation will not be issued. This requirement is issued as a request for quote (F3PF1D9202A001). The solicitation document and incorporated provisions and clauses are those in effect the Federal Acquisition Circular 2005-36. All responsible sources may submit bid, proposal, or quotation which shall be considered by the agency. The NAICS Code is 423910; size standard 500. NATURE OF ACQUISITION: Headquarters Air Education and Training Command Services Agency has a requirement for pinspotter equipment, installation and training for five (5) HQ AETC bowling centers. CONTRACT TERMS AND CONDITIONS: The following provisions apply: 52.212-1 – Instructions to Offerors – Commercial Items 52.252-1 -- Solicitation Provisions Incorporated by Reference. This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address: http://farsite.hill.af.mil. 52.212-2 Evaluation—Commercial Items EVALUATION—COMMERCIAL ITEMS (JAN 1999) (a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The government intends to award a contract without discussions with respective offerors. The government, however, reserves the right to conduct discussions if deemed in its best interest. In determining the most advantageous offer to the government, the government shall consider the following three factors: technical, past performance, and price. Technical,past performance and price, when combined, are all equal. (b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). (c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award. (End of provision) Conformance to the Schedule of Supplies. The technical proposal shall demonstrate the ability to provide pinspotters to include training and installation as required. The brand name must be included as part of the technical proposal to ensure pinspotters offered is technically acceptable. The technical proposal should also include the descriptive literature for each corresponding CLIN offered to clearly demonstrate the product and/or services offered. Price. The firm fixed price shall be based on the rates contained in your proposal, including any volume or spot discounts. Since award will be based on initial responses, you are encouraged to offer your most advantageous pricing in the initial response. Contractors are required to complete the schedule of supplies. Past Performance. The government will evaluate the quality and extent of the contractor’s performance deemed relevant to the requirements of this RFQ. The government will use information submitted by the contractors and other sources such as other Federal Government offices and commercial sources, to access performance. Provide at least one and no more than three (3) relevant contracts, from different customers, performed for other Federal agencies or commercial agencies within the last three (3) years. Relevant contracts include contracts for products similar to the requirements contained in the schedule of supplies. The evaluation of past performance information will take into account past performance information regarding predecessor companies, relevant experience, or subcontractors that will perform major or critical aspects of the requirement when such information is relevant to the instant acquisition. Furnish the following information for each contract listed. (i)Company/Division name (ii)Product/Service (iii)Contracting Agency/Customer (iv)Contract number (v)Contract Dollar Value (vi)Period of Performance (vii)Verified, up-to-date name, address, Fax and telephone number of the contracting Officer (viii)Comments regarding compliance with contract terms and conditions (ix)Comments regarding compliance with any known performance deemed unacceptable to the customer, or not in accordance with the contract terms and conditions. FAR 52.212-3Offeror Representations and Certifications—Commercial Items. Offerors are reminded that Representations and Certifications are maintained at the following website: http://orca.bpn.gov/publicserach.aspx. In the event Representations and Certifications are not on file, Offerors must include a completed copy of the provisions at FAR Part 52 or on on-line at http://farsite.hill.af.mil. The following clauses apply: 52.203-3 – Gratuities 52.203-6 – Restriction On Subcontractor Sales to Government 52.203 -6 (Alt I) – Restriction On Subcontractor Sales to Government – Alternate I 52.204-7 – Central Contractor Registration 52.212-4 -- Contract Terms and Conditions -- Commercial Items (Feb 2007). 52.212-4 -- Contract Terms and Conditions -- Commercial Items Addendum. Paragraph (c) of this clause is tailored as follows: (c) Changes. Changes in terms and conditions of this contract may be only made by written agreement of the parties, with the exception of: (1) Administrative changes such as paying office, appropriation data, etc., which may be changed unilaterally by the Government. Paragraph (n) of this clause is tailored as follows: (n) Title. Unless specified elsewhere in this contract, title to items furnished by this contract shall pass to the government upon acceptance, regardless of when or where the Government takes physical possession. Title of commercially-available-off-the-shelf (COTS) software is exempt from this paragraph. The terms and conditions of the software licensing agreement shall prevail in lieu thereof. FAR 52.212-5 -- CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS--COMMERCIAL ITEMS (APR 2009) (DEVIATION) (a) Comptroller General Examination of Record. The Contractor shall comply with the provisions of this paragraph (a) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records -- Negotiation. (1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor’s directly pertinent records involving transactions related to this contract.(2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved.(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.(b)(1) Notwithstanding the requirements of any other clause in this contract, the Contractor is not required to flow down any FAR clause, other than those in paragraphs (i) through (vii) of this paragraph in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down shall be as required by the clause.(i) 52.219-8, Utilization of Small Business Concerns (May 2004)(15 U.S.C. 637(d)(2) and (3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds $550,000 ($1,000,000 for construction of any public facility), the subcontractor must include 52.219-8 in lower tier subcontracts that offer subcontracting opportunities.(ii) 52.222-26, Equal Opportunity (Mar 2007)(E.O. 11246).(iii) 52.222-35, Equal Opportunity for Special Disabled Veterans, Veterans of the Vietnam Era, and Other Eligible Veterans (Sep 2006)(38 U.S.C. 4212).(iv) 52.222-36, Affirmative Action for Workers with Disabilities (June 1998)(29 U.S.C. 793). (v) 52.222-39, Notification of Employee rights Concerning Payment of Union Dues or Fees (Dec 2004) (E.O. 13201). (vi) 52.222-41, Service Contract Act of 1965, (Nov 2007), flow down required for all subcontracts subject to the Service Contract Act of 1965 (41 U.S.C. 351, et seq.) (vii) 52.222-50, Combating Trafficking in Persons (Aug 2007) (22 U.S.C. 7104(g)). Flow down required in accordance with paragraph (f) of FAR clause 52.222-50. (viii) 52.222-51, Exemption from Application of the Service Contract Act to Contracts for Maintenance, Calibration, or Repair of Certain Equipment--Requirements ``(Nov 2007)'' (41 U.S.C. 351, et seq.) (ix) 52.222-53, Exemption from Application of the Service Contract Act to Contracts for Certain Services--Requirements (Nov 2007) (41 U.S.C. 351, et seq.) (x) 52.247-64, Preference for Privately-Owned U.S. Flag Commercial Vessels (Feb 2006) (46 U.S.C. Appx 1241(b) and 10 U.S.C. 2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64, (2). While not required, the contractor may include in its subcontracts for commercial items a minimal number of additional clauses necessary to satisfy its contractual obligations. 52.252-2 – CLAUSES INCORPORATED BY REFERENCE (FEB 1998) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): http://farsite.hill.af.mil (End of clause) 52.212-1 – Instructions to Offerors – Commercial Items 52.219-28 – Post-Award Small Business Program Rerepresentation. 52.222-3 -- Convict Labor. 52.222-21 -- Prohibition of Segregated Facilities. 52.223-5 – Pollution Prevention and Right-to-Know Information 52.225-13 – Restrictions on Certain foreign Purchases 52.232-18 – Availability of Funds 52.232-34 -- Payment by Electronic Funds Transfer--Other Than Central Contractor Registration. 52.233-3 -- Protest After Award 52.233-4 – Applicable Law for Breach of Contract Claim 252.201-7000 – Contracting Officer’s Representative 252.204-7004 Alt A – Central Contractor Registration (52.204-7) Alternate A 252.212-7000 – Offeror Representations and Certifications – Commercial Items 252.225-7012 – Preference for Certain Domestic Commodities 252.225-7031 -- Secondary Arab Boycott of Israel 252.226-7001 – Utilization of Indian Organizations and Indian-Owned Economic Enterprises, and Native Hawaiian Small Business Concerns 252.232-7003 – Electronic Submission of Payment Requests and Receiving Reports 252.232-7010 -- Levies on Contract Payments. 252.243-7001 -- Pricing on Contract Modifications 252.243-7002 – Request for Equitable Adjustments 252.247-7023 Transportation of Supplies by Sea Alternate 52.252-6 -- Authorized Deviations in Clauses (Apr 1984) The use in this solicitation or contract of any FAR 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders – Commercial Items (April 2009) deviation (48 CFR 2001-O0002/2004-o0002) clause with an authorized deviation is indicated by the addition of “(DEVIATION)” after the name of the regulation. (End of Clause) 252.212-7001 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS APPLICABLE TO DEFENSE ACQUISITIONS OF COMMERCIAL ITEMS (APR 2009) (DEVIATION) (a) In addition to the clauses listed in paragraph (b) of the Contract Terms and Conditions Required to Implement Statutes or Executive Orders--Commercial Items clause of this contract (FAR 52.212-5 (FEB 2008) (DEVIATION), the Contractor shall include the terms of the following clause, if applicable, in subcontracts for commercial items or commercial components, awarded at any tier under this contract: 252.225-7014Preference for Domestic Specialty Metals, Alternate I (APR 2003) (10 U.S.C. 2533a). 252.237-7019Training for Contractor Personnel Interacting with Detainees (SEP 2006) (Section 1092 of Pub. L. 108-375). 252.247-7023Transportation of Supplies by Sea (MAY 2002) (10 U.S.C. 2631) 252.247-7024Notification of Transportation of Supplies by Sea (MAR 2000) (10 U.S.C. 2631) 5352.201-9101 -- OMBUDSMAN -- (a) An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential offerors, and others for this acquisition. When requested, the ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman does not affect the authority of the program manager, contracting officer, or source selection official. Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of protests or formal contract disputes. The ombudsman may refer the party to another official who can resolve the concern. (b) Before consulting with an ombudsman, interested parties must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for resolution. Consulting an ombudsman does not alter or postpone the timelines for any other processes (e.g., agency level bid protests, GAO bid protests, requests for debriefings, employee-employer actions, contests of OMB Circular A-76 competition performance decisions). (c) If resolution cannot be made by the contracting officer, concerned parties may contact the AETC ombudsmen, Chief, Business Operations Branch, HQ AETC/A7KB, 2035 First Street West, Randolph AFB TX 78150-4304, 210-652-5815; facsimile 210-652-8348. Concerns, issues, disagreements, and recommendations that cannot be resolved at the MAJCOM/DRU level, may be brought by the concerned party for further consideration to the Air Force ombudsman, Associate Deputy Assistant Secretary (ADAS) (Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone number (703) 588-7004, facsimile number (703) 588-1067. (d) The ombudsman has no authority to render a decision that binds the agency. (e) Do not contact the ombudsman to request copies of the solicitation, verify offer due date, or clarify technical requirements. Such inquiries shall be directed to the Contracting Officer. INVOICING INSTRUCTIONS AND PAYMENTS FOR SUPPLIES/SERVICES Invoices for supplies/services rendered under the contract resulting from this solicitation shall be submitted electronically through Wide Area Work Flow – Receipt and Acceptance (WAWF). The vendor shall self-register at the web site https://wawf.eb.mil. Once registration has been completed, the vendor must notify the appropriate buyer of contracting officer that they are ready to start using WAWF. Vendor training is available on the Internet at http://wawftraining.com. For more information call 1-866-618-5988. Select the Create Invoice and Receiving Report COMBO within WAWF as the invoice type (destination/destination). The Invoice and Receiving Report COMBO option prepares the Material Inspection and Receiving Report, DD Form 250, and the Invoice at the same time. YOU ARE NOT AUTHORIZED TO USE THE 2N1 OPTION. THE USE OF 2N1 OPTION WILL DELAY PAYMENT. If customer requests copy of invoice, this can be accomplished via E-Mail direct to the customer or by attachment to COMBO. Back-up documentation (such as delivery receipts, etc.) can be included and attached to the COMBO option invoice in WAWF. Any Microsoft Office product may be attached. Additional Information regarding completion of invoices in WAWF will be provided upon contract award. Note: the following list of products, if applicable to this order, must comply with Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d). 1. Software applications and operating systems 2.Web-based Internet and Internet information and applications 3.Telecommunications products 4.Video and multimedia products 5.Self contained, closed products 6.Desktop and portable computers Further information and guidance can be found at http://www.section508.gov Interested parties capable of providing the requirement must submit a written quote to include discount terms, tax identification number, cage code, and DUNS. To be eligible to receive an award resulting from this RFQ, contractors must be registered in the DoD Central Contractor Registration (CCR) database, no exceptions. To register, please visit http://www.ccr.gov or by calling 1-888-227-2423. Electronically transmitted orders are complete for payment purposes only. Additional or supplemental instructions provided to the contractor under separate cover are non-payment affecting items and are applicable to this order with the same force and effect as all other terms and conditions of the order. The items sold to the Government should be properly marked with manufacturer’s name and part number. DOD Policy on Elimination of Use of Class I Ozone-Depleting Substances. No DOD contract awarded on or after June 1, 1993 may include a specification or standard requiring the use of an ozone depleting chemical. The supply or service being procured by this contract has been certified as a non ODC item. If to your knowledge the product or service contains or will require the use of ozone depleting chemicals in the performance of this contract, you are required to notify the Contracting Officer immediately. Responses to this notice shall be provided in writing via e-mail to: Ms Kerry Kelly, at kerry.kelly@randolph.af.mil and copied to Ms Linda M Johnson at linda.johnson1@randolph.af.mil. All responses shall be received NLT 12:00 PM CST on 25 Sep 09. Email is the preferred method. Point of Contact: Ms Kerry Kelly, Contract Specialist, Phone 210-652-5187, Fax 210-652-2759; Ms Linda M Johnson, Contracting Officer, Phone 210-652-5111, Fax 210-652-2759, 395 B Street West, Suite 2, Randolph AFB, TX 78150-4525. TECHNICAL SOLUTION FOR PINSPOTTERS Contractor shall be required to remove and dispose of existing pinspotter sytems, install new pinspotter system to include all supplies (and spares/spare part kits) IAW the manufacturers specifications/standards. At time of installation, the contractor shall be required to provide on site training. Course content should include safety, preventive maintenance, theory of operation, electrical basics, trouble-shooting, adjustments and repairs, record keeping, machine performance and tracking IAW the manufacturers specifications/standards. New pinspotter system must interface with Quibeca bowling center management system (operations, marketing, POS, web reservations, management, scoring, entertainment, multimedia, trouble call and automation systems) currently in place. Other system requirements: •Smart cycle that allows pin data to be seen thru an adjusting camera that speeds the strike cycle to at least 8.5 seconds. A strike the table does not have to be lowered to see standing pins. A gutter ball or 7/10 picks goes right to the 2nd ball. •A positive ball lift gripper system that allows balls to be returned in hard oily conditions and not get stuck in the ball return. •A 20 pin storage capability and maintenance free. •Emergency stops function at the front and back of the pinspotters allowing for automatic shut off by an infrared sensor, if anything else besides a bowling ball enters the front of the pinspotter. •System will go into a power save mode and automatically restart when the camera senses a bowler’s return. •A keypad interface on the chassis LCD display. The keypad will display problem data. •Stack lights on the chassis to allow quick identification of the pinspotter that needs attention •Pinspotter has self-monitoring/self adjusting programs that if a jam occurs no major damage will be done to pinspotter as the thermal cut-off on the motor kicks in •Pinspotter has continuous diagnostic checking feature •Once pinspotter motors are set to proper starting and stopping positions no further adjustments are necessary •Noise level will be in 80-90dB range •Pinspotter has a 65” low silhouette height which makes it easier for mechanic to view complete machine operation and not have a difficult machine entry point for repairs •Pinspotter has 6 safety guards in place in the following areas: pin wheel, ball lift screen, positive ball lift, end guard panel, chassis cover guard, wheel guard •A means of detecting encroachment upon the foul line on a pair of lanes. DESCRIPTION OF SUPPLIES (Delivery 180 days ARO) 0001Altus Bowling Center Pinspotter Replacement1 Lot_____________ (12 lanes) Brand Offered _______________________ 0002Columbus Bowling Center Pinspotter Replacement1 Lot_____________ (10 lanes) Brand Offered _______________________ 0003Tyndall Bowling Center Pinspotter Replacement1 Lot_____________ (12 lanes) Brand Offered _______________________ 0004Vance Bowling Center Pinspotter Replacement1 Lot_____________ (8 lanes) Brand Offered _______________________ 0005Laughlin Bowline Center Pinspotter Replacement1 Lot______________ (10 lanes) Brand Offered _______________________ Galaxy Lanes Attn: Robert Croker 102 4th Street 97 SVS/SVRB Altus AFB OK 73523 Strike Zone Lanes Attn: Nick Roos 555 Simler Blvd, Suite 100 14 SPTG/SVRB Columbus MS 39710 Cactus Lanes Attn: Mike Birrel 416 Liberty Drive 47 SPTG/SVRB Laughlin AFB TX78843-5134 Raptor Lanes Attn: Jimmy Hedtkamp 113 Suwannee Road 325 SVS/SVBB Tyndall AFB FL 32403-5717 Falcon’s Nest Bowling Center Attn: Ken Broder 153 Thompson Ave, Ste 102 71 LS/NW-PS Vance AFB OK 73705-5030 INSTRUCTIONS FOR THE PAST PERFORMANCE QUESTIONNAIRE FOR OFFICIAL USE ONLY CONTRACTOR INFORMATION A. Contractor Name: B. Contractor's Address: C. Point of Contact: CONTRACT INFORMATION: IN ORDER TO DETERMINE RELEVANCY AND RECENCY, THE FOLLOWING DATA IS REQUIRED. FAILURE TO PROVIDE THIS INFORMATION MAY RENDER THE PROPOSAL UNRESPONSIVE. A. CONTRACT NUMBER: B. CONTRACT TYPE: C. WAS THE CONTRACT REFERENCED ABOVE GOVERNMENT OR COMMERCIAL? D. AWARD DATE: E. PERIOD OF PERFORMANCE: F.TOTAL CONTRACT DOLLAR AMOUNT INCLUDING OPTIONS, IF APPLICABLE: G.SCOPE: INCLUDE A BRIEF DESCRIPTION OF THE SERVICES PERFORMED TO INCLUDE THE SKILLS AND TECHNICAL QUALIFICATIONS UTILIZED TO DETERMINE SIMILARITY OF SCOPE. PAST PERFORMANCE QUESTIONNAIRE FOR OFFICIAL USE ONLY 1. Please complete this questionnaire based on the following guidance: a. For each question please identify one rating as defined below (identify ratings by highlighting, bolding, underlining, etc). Identify "N/A" if you are unable to provide a rating for an area. Assessments should reflect only contractor liable performance. The following is a definition of the scoring levels: RatingDefinition Exceptional (E)High ConfidenceBased on the offeror’s performance record, essentially no doubt exists that the offeror will successfully perform the required effort. Very Good (VG)Significant ConfidenceBased on the offeror’s performance record, little doubt exists that the offeror will successfully perform the required effort. Satisfactory (S)Confidence Based on the offeror’s performance record, some doubt exists that the offeror will successfully perform the required effort. Neutral (N)Unknown Confidence No performance record identifiable (see FAR 15.305(a)(2)(iii) and (iv)). Marginal (M)Little ConfidenceBased on the offeror’s performance record, substantial doubt exists that the offeror will successfully perform the required effort. Changes to the offeror’s existing processes may be necessary in order to achieve contract requirements. Unsatisfactory (U)No ConfidenceBased on the offeror’s performance record, extreme doubt exists that the offeror will successfully perform the required effort. b. Remarks are encouraged. Space is provided at the end of the survey in the Remarks section. c. You are urged to supplement your own knowledge of the contractor's performance with the judgment of others in your organization. In addition to completing the attached questionnaire for the identified program, we solicit your comments on other contracts/programs that your activity has with this offeror. 2. Please return completed questionnaires to: kerry.kelly@randolph.af.mil. 12 CONS/LGCB Attn: Kerry A. Kelly 395 B Street West Suite 2 Randolph AFB TX 78150 Or Fax to: (210) 652-2759 PAST PERFORMANCE QUESTIONNAIRE FOR OFFICIAL USE ONLY QUALITY OF SERVICE 1. Contractor's compliance with contractual terms and conditions. E VG S N M U N/A 2. Quality of contractor furnished reports/deliverables. E VG S N M U N/A 3. Overall rating of contractor's standard of workmanship. E VG S N M U N/A 4. Contractors ability to meet standards specified for performance. E VG S N M U N/A 5. Overall rating of contractor's quality of service. E VG S N M U N/A TIMELINESS OF PERFORMANCE 1.Contractor's ability to meet specific response times and scheduled E VG S N M U N/A time frames for completion of specific tasks. 2.Contractor's responsiveness/timeliness for providing administrative E VG S N M U N/A reports/documents required by the contract. 3. Contractor's timeliness in responding to emergency service requirements. E VG S N M U N/A 4. Overall rating of contractor's responsiveness/timeliness. E VG S N M U N/A BUSINESS RELATIONS 1.Contractor's ability to identify problems and potential problems and E VG S N M U N/A promptly notify the Contracting Officer. 2.Contractor's ability to correct problems and prevent or mitigate potential E VG S N M U N/A problems in a timely manner. 3.Contractor's willingness to improve and correct noncompliance issues E VG S N M U N/A or concerns. 4. Extent to which the contractor has demonstrated reasonable and cooperative E VG S N M U N/A behavior. 5. Contractor's ability to use effective approaches and provide technical E VG S N M U N/A expertise and resources to solve contract problems. 6. Contractor's working relationship with the Contracting Officer, E VG S N M U N/A quality assurance personnel and customers. 7. Contractor's flexibility in satisfying the requirements of its customers. E VG S N M U N/A 8. Extent to which the contractor provided prompt and courteous E VG S N M U N/A service when responding to customer complaint. 9. Overall rating of customer satisfaction. E VG S N M U NIA 10. Overall rating of business relations. E VG S N M U N/A MANAGEMENT OF KEY PERSONNEL 1.Contractor's ability to select and retain cooperative and effective E VG S N M U N/A key personnel, such as the contract manager and quality control personnel. 2.Extent key personnel were knowledgeable about contractual E VG S N M U N/A requirements. 3.Contractor's ability to meet appropriate staffing levels with qualified E VG S N M U N/A personnel in order to provide required services. 4.Contractor's ability to effectively manage subcontracts. E VG S N M U N/A 5.Overall rating of contractor's management of key personnel. E VG S N M U N/A REMARKS _________________________________________ Name and Signature __________________________________________ Title _________________________________________ Organization ________________________________________ Email and Phone _________________________________________ Date
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/USAF/AETC/RandAFBCO/F3PF1D9202A001/listing.html)
 
Place of Performance
Address: SEE SCHEDULE, United States
 
Record
SN01967904-W 20090925/090924001743-a6f8e6c21d8c860ae2ddf664d6005964 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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