Loren Data's SAM Daily™

FBO DAILY ISSUE OF NOVEMBER 20, 2009 FBO #2918
SOLICITATION NOTICE

U -- TLC COLLABORATIVE CONSULT

Notice Date

11/18/2009
 

Notice Type

Combined Synopsis/Solicitation
 

NAICS

541990 — All Other Professional, Scientific, and Technical Services
 

Contracting Office

Department of Veteran Affairs;Employee Education System (EES);Attn: Contracting Office BLDG 50;#1 Jefferson Barracks Dr;Saint Louis MO 63125
 

ZIP Code

63125
 

Solicitation Number

VA-777-10-RQ-0022
 

Response Due

11/30/2009
 

Archive Date

1/29/2010
 

Point of Contact

LINDA ELEY
 

E-Mail Address

Contract Specialist
(Linda.Eley@va.gov)
 

Small Business Set-Aside

N/A
 

Description

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, and 13.106, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. The solicitation number is (VA777-10-RQ-0022)). The provisions and clauses incorporated herein are those in effect through Federal Acquisition Circular 2005-23, effective December 26, 2007. This requirement is being synopsized as full and open competition under standard industrial classification code 8999, NAICS Code 541990; size standard is $7.0 million. The resulting contract will be a Firm Fixed Price type Contract under FAR Part 12 - Acquisition of Commercial Items. COMMERICAL ITEM DESCRIPTION: The Department of Veterans Affairs Medical Center/Employee Education Resource Center, St. Louis, MO proposes to enter into a firm-fixed contract. Quote are due Monday November 30, 2009 by 3:00 pm CST to Linda Eley, linda.eley@va.gov, or fax to (314)894-6427. Questions can also be permitted no later than Tuesday November 24, 2009 @ 1:00 pm CST. All questions must be addressed to the Contracting Officer/Specialist only. Any other official may disqualify the offeror from submission of a quote. STATEMENT OF WORK FOR Accreditation Consultant Statement of Work TLC Collaborative 1.0 Scope Veteran Health Administration (VHA) Systems Redesign office is sponsoring seven separate major national collaborative in FY 09 involving seventeen face to face learning sessions-each with as many as 250 participants from up to 45 VHA facilities. Each collaborative will involve at least three learning sessions with pre-work and action periods for the participating facilities supported by coaches and faculty. Faculty expertise is needed to help direct and ensure success for these ground breaking collaborative that is not currently available within VHA. Assistance is required in the following areas: "Development of a change package for the Transitioning Levels of Care (TLC) Collaborative "Development of a measurement package/tracking spreadsheet/reporting template for TLC "Development of agendas/worksheets for TLC Collaborative "TLC Steering Committee selection and monthly calls "TLC facility team pre-work preparation and leadership of calls with facility teams "Weekly TLC leadership calls over 9 month Collaborative period "Preliminary set-up/letters/documents for TLC Collaborative "Expert coaching for TLC facility teams "Reviewing team and coach reports/knowledge management for TLC collaborative "Selection of TLC Coaches/coach development calls/faculty for half-day coach optimization sessions "Assistance with TLC E-mail community "Faculty for HR Collaborative Learning Sessions (LS), Access Partnership LS, Bedside Care Collaborative LS, and How to Run a Collaborative workshop. 2.0 Background The collaborative method and VHA, having previously conducted collaborative within several VISNS. The vendor will be asked to attend six of the seventeen learning sessions over the fiscal year providing instruction, direction, leadership and assistance with learning session design. The contractor shall provide expertise in the selection, mentoring, and monitoring of VHA coaches for these collaborative to optimize their performance and future utility to VHA. The contractor shall also be involved with helping VHA develop metrics for the different collaborative based on her vast experience with new metrics that have proven useful for other healthcare organizations and which can be useful to VHA. The contractor shall be an active participant in the VHA collaborative email community and extensive information exchange throughout the nine-month period. 3.0 Contracting Officer's Technical Representative (COTR): Sheri Warren, Campus Director, Employee Education Center, Long Beach, California 4.0 Specific Tasks: 4.1 TLC Collaborative Leadership group development and communication. The success of a Collaborative is largely dependent on the personalities and characteristics of the Collaborative leaders. The Contractor shall recognized expert in leading and guiding the Collaborative process. The Contractor shall use her expertise to assist with TLC Collaborative Steering Committee selection and engagement through monthly calls. The contractor shall also participate as Collaborative Co-Director in weekly planning calls with the leaders group over the course of the Collaborative period, which is scheduled to have three Learning Sessions from January 2009 through August of 2009. Contractor shall also help facilitate five large national calls for the collaborative teams between Learning Sessions to facilitate communication on best practices and barriers encountered during the course of the Collaborative. Total time estimate for the calls described here is 84 hours. 4.2 TLC Collaborative Change Package development In order to have a focused, successful outcome for the TLC Collaborative, it will be necessary for the 42 participating facilities to have a framework and direction for their activity periods related to improvement in VHA processes for moving patients from acute care to safer and more cost-effective lower levels of care. Current VHA practice in this area is highly variable and results in many avoidable days of acute care. The contractor shall develop and provide a written change package to give direction to the work of the collaborative teams in the TLC collaborative. Time estimate for this function is 40 hours. This work can be virtual and will not require travel to a specific location. This change package will be communicated electronically and verbally by conference call to the TLC leaders and the TLC Steering Committee and subsequently to the facility teams for action. 4.3 TLC Collaborative facility team pre-work development and calls to communicate with teams. Contractor shall assist the Co-Director and Co-Coordinators of the TLC Collaborative in the development of pre-work for participating facility teams to be completed before Learning Session 1. This will be communicated to the teams in a single conference call offered three times to assure choice and smaller number of teams per call, in sufficient time for the teams to complete the work before Learning Session 1 on January 7-8, 2009. Time estimate for this work is 12 hours. 4.4 TLC Collaborative document creation to include preliminary setup, letters and documents, measurement package, spreadsheet, and report template. Contractor shall develop introductory documents, metrics to track progress of facility teams in implementing the change package, a preliminary spreadsheet to aggregate data with additional expert spreadsheet development assistance as needed, and a report format for facility teams to use to post monthly reports of their activities and progress. Time estimate for this work is 20 hours. 4.5 TLC Collaborative Coach selection and optimization. Contractor shall participate in the selection and mentoring/training of facility team coaches to work with the teams through the course of the TLC collaborative. Contractor shall seasoned coach having many years of experience working with VHA and private sector teams in Collaboratives. 4.6 Coach five TLC facility teams. Contractor shall coach a group of 4-5 facility teams to help relieve the burden on VHA personnel who must do coaching as a collateral duty, and to maintain close contact with the frontline teams to pick up quickly on issues that may be of benefit to the TLC Collaborative as a whole. This will include monthly conference calls with each team, report review and feedback. Estimated time requirement is 24 hours. 4.7 Plan Learning Session structure and act as faculty at three TLC Collaborative Learning Sessions - tentative dates (January 7-8, 2010, March 30-April 1st, 2010, and June 18-19th, 2010). Contractor shall develop agendas and learning materials for the three TLC Learning sessions. The contractor shall be a faculty presenter at each of three TLC Learning sessions. Time estimated for preparation for three LS is 24 hours. Time to attend three two-day sessions is estimated at 48 hours. Total time is 72 hours for TLC Learning Sessions. Reimbursable line item for travel to each of the three TLC Learning Sessions will be made part of individual task order. However, contractor shall invoice for actual travel expenses incurred (copy of receipts required). 4.8 Review TLC Collaborative team reports/knowledge management. Contractor shall take the lead in reviewing the facility team reports and tracking and trending progress of the teams in implementing the change package. There are 42 teams participating in the TLC Collaborative. The estimated time for this work over the nine months of the Collaborative is 60 hours. 4.9 Participate in TLC Collaborative Email community. Contractor shall be an active participant in the email community surrounding the TLC Collaborative. Estimated time for this work is 16 hours over the course of the collaborative period. 5.0 Faculty for other Systems Redesign Collaborative learning Sessions. "Contractor shall prepare for and serve as on-site faculty for 2 days of Learning Session 2 of the Bedside Care Collaborative (estimated to be week of June 15, 2010.) Estimated time for to work with leadership, prep and attendance is 24 hours. "Contractor shall prepare for and serve as on-site faculty for 2 days of the April 2009 Learning Session of the Access Partnership Collaborative--site TBD. Estimated time for prep and attendance is 20 hours. "Contractor shall attend and assess one Learning Session of the HR Recruitment Collaborative in February 2009, including follow-up day with collaborative leadership and coaches. Estimated time for attendance is a total of 24 hours for the single 3-day HR Recruitment LS. "Contractor shall participate in support of the System Redesign(SR) HR Recruitment collaborative through conference calls and advisory support. Estimated time is 8 hours total for the FY. "Contractor shall participate in a 2 day session of the second annual SR workshop "How to Run a Collaborative" to help orient new Directors and Coordinators for future SR Collaborative. Estimated time for preparation and attendance is 20 hours. Reimbursable line item for travel to each of the three other SR Collaborative Learning Sessions will be made part of individual task order. However, contractor shall invoice for actual travel expenses incurred (copy of receipts required). 6. Summary of hours and expenses 456 hours with an estimate of 7 travel trips. 7. Period of Performance: to begin on December 7, 2009 8. Evaluation Factors "Past Performance: oContractor shall have knowledge and skills in leading the implementation of Advanced Clinic Access principles demonstrated through previous experience running multiple collaboratives within VHA and in the private sector health care domain. oContractor shall have experience with Institute for Healthcare Improvement private sector models for simultaneously improving health care efficiency, flow, and patient safety. "Technical: oContractor shall have previous experience writing change packages and pre-work packages for large, multiple team, year-long collaborative efforts consistent with VHA's current policies, methods, and practices. oContractor shall have excellent team coaching and facilitation skills. 9.Performance Measures TaskQuality StandardsAcceptable Quality LevelMeans of MeasurementPenalties/Incentives 4.1Contractor shall be present in a leadership/moderator role on all TLC Collaborative conference calls with the Steering Committee, leaders group, and for team pre-work and activity period calls.Assist to moderate calls effectivelyCOTR concurrenceFailure to attend calls without advanced notice to TLC Co-Coordinators will be noted in performance evaluation 4.2Change package developed and communicated to lead innovation in VHA level of care utilizationAll objectives addressed COTR concurrenceRework at no cost to Government Delays not approved by COTR will be noted in performance evaluation 4.3TLC team pre-work development and communicationPre-work developed and communicated to all TLC facility teams by approximately one month prior to learning Session 1 COTR concurrenceRework at no cost to Government Delays not approved by COTR will be noted in performance evaluation 4.4 TLC preliminary document creation, metrics and reporting template development. Contractor may need expert assistance with spreadsheet developmentAll objectives addressedCOTR concurrenceRework at no cost to Government Delays not approved by COTR will be noted in performance evaluation 4.5TLC coach selection, mentoring/training and optimizationSelection and development of 8-10 facility team coaches for TLC collaborativeCOTR concurrenceRework at no cost to Government Delays not approved by COTR will be noted in performance evaluation 4.6Coach 4-5 facility teamsFacilitate scheduled team calls, review team reports, provide team-specific feedbackCOTR concurrenceRework at no cost to Government Delays not approved by COTR will be noted in performance evaluation 4.7Plan (develop agendas, learning materials, presentations) and act as on site faculty for three TLC Learning SessionsAll objectives addressedCOTR concurrenceRework at no cost to Government Delays not approved by COTR will be noted in performance evaluation 4.8Review, track and trend progress of TLC Collaborative teams.Expert analysis provided to leaders group and Steering CommitteeCOTR concurrenceRework at no cost to Government Delays not approved by COTR will be noted in performance evaluation 4.9Monitor and assist with TLC email communityProvider expert advice and feedback to TLC communityCOTR concurrenceRework at no cost to Government Delays not approved by COTR will be noted in performance evaluation 5.0Assist as faculty for other FY 09 SR Collaborative and one two-day training workshop for VHA staff developmentAttend 3 other (Bedside Care, Access Partnership, HR Recruitment) FY 09 SR Collaborative and "How to Run a Collaborative workshopCOTR concurrenceFailure to attend planned LS and workshop will be noted in performance evaluation. The following provisions and clauses shall apply to this solicitation: 52.252-2 Clauses Incorporated by Reference. This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address (es): http://www.arnet.gov/far (FAR) and http://www.va.govoa&mm/vaar/ (VAAR); 52.212-1 Instructions to Offerors Commercial Items; 52.212-2, 52.204-7 Central Contractor Registration, Evaluation Commercial Items (factors listed in descending order of importance: 1. Technical; 2. Past Performance; 3. Price; 52.212-3 Offeror, Representations and Certification-Commercial Items. Offerors must include a completed copy of the FAR 52.212-3 Offeror Representations and Certification along with his/her proposal; FAR 52.212-4 Contract Terms and Conditions Commercial Items; 52.212-5 Contract Terms and Conditions Required to Implement Statutes on Executive Orders Commercial Items and in accordance with FAR 12.603(c) (2)(xii) the following provisions under the clause apply (b)(11)-(b)(15), (b)(19)(i), (b)(21), (b)(25) (b)(26) applies if Government Purchase Card is used, (c)(1), (c)(2), and VAAR 852.270-4 Commercial Advertising; 852.237-70 Contractor Responsibilities; and 852.270-1 Representatives of Contracting Officers.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/VAAAC/VAAAC/VA-777-10-RQ-0022/listing.html)
 

Place of Performance

Address: LONG BEACH EMPLOYEE EDUCATION RESOURCE CENTER;VA MEDICAL CENTER;5901 EAST SEVENTH STREET;LONG BEACH;CA

Zip Code: 90822
 

Record

SN02006780-W 20091120/091119000145-cd4afac728ec5355269457b977bb8ae4 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

---

| FSG Index  |  This Issue's Index  |  Today's FBO Daily Index Page |