SOURCES SOUGHT
R -- Fingerprint Processing Services
- Notice Date
- 12/7/2009
- Notice Type
- Sources Sought
- NAICS
- 488119
— Other Airport Operations
- Contracting Office
- Department of Homeland Security, Transportation Security Administration, Headquarters TSA, 601 S. 12th Street, TSA-25, 10th Floor, Arlington, Virginia, 20598, United States
- ZIP Code
- 20598
- Solicitation Number
- HSTS01-10-HRM999
- Archive Date
- 2/5/2010
- Point of Contact
- Lamar Walker, Phone: 571-227-4836, Guy D Galloway, Phone: 571-227-3727
- E-Mail Address
-
Lamar.Walker@dhs.gov, guy.galloway@dhs.gov
(Lamar.Walker@dhs.gov, guy.galloway@dhs.gov)
- Small Business Set-Aside
- N/A
- Description
- Sources Sought Notice For DHS TSA Office of Human Capital Fingerprint Processing Services INTRODUCTION This is a Sources Sought Notice for the Department of Homeland Security (DHS), Transportation Security Administration (TSA), Office of Human Capital (OHC), Office of Recruitment and Hiring, to provide processing services for fingerprint and digital photo files for prospective TSA candidates and contractors. This is not a solicitation. This is for market research purposes only. BACKGROUND The Transportation Security Administration (TSA) is responsible for providing a centralized storage of all candidate and contractor fingerprint and digital photo files collected in a single candidate/contractor record in accordance with the Department of Homeland Security Presidential Directive (HSPD-12), Policy for a Common Identification Standard for Federal Employees and Contractors. TSA is required to obtain both fingerprints and digital photos for prospective: 1. TSA Screener/Transportation Security Officer (TSO) 2. TSA Non-Screener (Federal Employees) 3. TSA Contractor or SPP Screener 4. Federal Air Marshalls (FAMS) and FAMS Civilians 5. FFDO (Federal Flight Deck Officers) TSA is required to obtain both the fingerprints and digital photos of prospective federal candidates/contractors prior to employment to execute a Federal fingerprint check as part of the pre-employment background check/investigation and to create a digital photo for the official government identification badge. The Contractor shall serve as the central location for all fingerprint and digital files to be received and stored. The Contractor shall have the ability to receive inbound electronic and hardcopy (ink and card prints) fingerprints, twenty-four (24) hours per day, seven (7) days per week, from hundreds of locations nationwide including the local TSA offices, FSD offices at the airports, local airport Security Identification Display Area (SIDA)/Badge Offices, airport Law Enforcement Offices, and FAMS/FFDO field offices. The Contractor must be capable of storing and maintaining a historical database of all electronic fingerprints and digital photos received; must be able to receive electronic notification via web services or a comparable means a message which triggers the release of an individuals' electronic fingerprint file to an evaluation entity (e.g., the FBI); must be able to convert hardcopy print cards into electronic files; and, migrate and transition all existing TSA historical fingerprint and photo files into their central system database. OBJECTIVES The overall objective of this Sources Sought Notice is to improve the understanding of the industry capabilities and identify qualified sources to provide the TSA Fingerprint Processing Services. Business Type: Identify your business type - large, small, small disadvantaged, 8(a)-certified small disadvantaged, HUB Zone small, woman-owned small, very small, veteran-owned small, service-disabled veteran-owned small - based upon North American Industry Classification System (NAICS) code 561611, "Investigation Services". The term Small Business Concern means a concern, including its affiliates, that is independently owned and operated, no dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria and size standards in 13 CFR Part 121. A small business concern for the purposes of this procurement is generally defined as a business, including its affiliates, with no more than 500 employees. Responders are cautioned; however, that this is a general description only, additional standards and conditions apply. Refer to Federal Acquisition Regulation (FAR) Part 19 at www.arnet.gov/far/ for additional detailed information on Small Business Size Standards. Responding to this Sources Sought Notice does not automatically include the responder in any bidder list in the event that TSA Office of Human Capital develops such a list. Vendors wishing to submit a proposal to any subsequent solicitation must monitor FedBizOps for the synopsis. This Source Sought Notice is for informational purposes only and shall not be construed as a commitment or a promise of a contract by the Government. This is not a solicitation. This notice does not constitute a Request for Proposal, nor does it restrict the Government as to the ultimate acquisition approach, nor should it be construed as a commitment by the Government. CAPABILITY REQUIREMENTS The process of conducting the fingerprint process is divided into several functional areas as follows: 1) Fingerprint and Digital Photo Collection; 2) Fingerprint Record Keeping; 3) Fingerprint Resubmission; 4) Quality Assurance; 5) Customer Service; 6) Security Requirements; and 7) Fingerprint and Digital Photos provided by Non-TSA/Other Field Locations. There are monthly reports required to provide status of each of the following tasks: 1. Fingerprint processed and forwarding times (Date fingerprint received and date fingerprint forwarded to FBI and/or OPM. 2. Photo processed and forwarding times (Date photo received and date photo forwarded to TSA Personnel Security. 3. Number of ink/card and electronic fingerprints received, by origination location and in total. 4. Number of fingerprint re-prints required by origination location and in total. 5. Accounting/balance record of fingerprints received for non-TSA locations that charge a service fee. 6. Fingerprints processed by specific identified codes pre-selected at the time the fingerprints are collected, and by unique identifier location code. The specific collection codes as follows: a. HS19 - TSA Screener/Transportation Security Officer (TSO) c. HS20 - TSA Non-Screener (Federal Employees) b. HS18 - TSA Contractor or SPP Screener c. HS22 - Federal Air Marshalls (FAMS) and FAMS Civilians d. HS17 - FFDO (Federal Flight Deck Officers) 1. Fingerprint and Digital Photo Collection: The Contractor shall have the ability to receive/upload fingerprint and digital photo files from TSA or other authorized sources (e.g. Airports, Field Offices, and other Badge Offices). Contractor should be able to receive a data file communicating receipt of each TSA's candidate/contractor fingerprint file and/or e86/SF86 information which will trigger the Contractor to release the file on to Office of Personnel Management (OPM) and/or Federal Bureau of Investigation (FBI). The Contractor must have the ability to receive spreadsheet/data file from TSA Personnel Security requesting the release of digital photos. Contractor will perform a quality control check on all fingerprints and digital photo files received and notify the TSA designated point-of-contact (POC) when corrupt, inadequate, illegible or unclassifiable files are received. Hardcopy fingerprints shall be scanned and converted into electronic files prior to being quality control checked and stored into a file. The Contractor shall covert all ink/card fingerprints into the acceptable FBI/IDENT electronic format. Contractor shall send the fingerprint files to OPM and FBI, for the pre-employment fingerprint check. The FBI fingerprint check results will be sent from the FBI to OPM and TSA Office of Personnel Security for use in the pre-employment background investigation adjudication process. To ensure legibility by OPM/FBI, all prints are required to go through a quality control check to determine acceptability and to minimize the number of rejected prints. This reject form email notification communication goes back to TSA's Point-of-Contact (POC) that submitted the fingerprint file(s) to reschedule with the TSA candidate/contractor to retake fingerprints. The Contractor shall not forward any fingerprint files to OPM and/or FBI without receiving written notification from TSA. The Contractor will collect and store all digital photo files in accordance with HSPD-12. The digital photo will be used to create a government identification badge at the time the new TSA employee or contractor entrance on duty (EOD). The Contractor will ensure each fingerprint and digital photo file is properly stored in the appropriate candidate/ contractor record in accordance with HSPD-12. The fingerprint and photo files must not be altered in any way from their original condition. The Contractor must be capable of storing and maintaining a historical database of all fingerprints and photos collected; and, to migrate and transition all of the existing TSA historical fingerprint and photo files to a central system database. 2. Fingerprint Record Keeping: The Contractor shall store all fingerprints in an electronic format. All fingerprints received in ink/card format, the Contractor shall create and electronic se of the same prints. The useable electronic set of fingerprints has been created from ink/card format; the Contractor shall destroy the ink/card fingerprints in an appropriate manner in accordance with DHS and TSA security standards and regulations. The Contractor shall record and maintain, a record of the date and time all fingerprints were received; and when it was released to OPM and FBI, the format in which the fingerprints were received, and any other pertinent information regarding that fingerprint file. The Contractor must be able to track and report where each fingerprint file was received from, by using a unique identifier location code. 3. Fingerprint Resubmission: If TSA notifies the Contractor of an unclassifiable first fingerprint file submission, the Contractor shall annotate the first set as "unclassifiable", and notify TSA Personnel Security office to submit a new set of fingerprints for the candidate or contractor impacted. A written notification will be issued by the Contractor within 48 hours, to the TSA location that submitted the original fingerprint file, to resubmit the fingerprints. 4. Quality Assurance: The Contractor shall provide quality assurance checks on all fingerprints received, and to ensure that all FBI required biographical is complete and additional TSA data is complete. The final electronic version of the fingerprint file submission meets FBI's Criminal Justice Information System (CJIS) Electronic Fingerprint Transmission Specification (EFTS), current version technical specifications. 5. Customer Service: The Contractor shall provide customer service for inquires made by TSA Personnel Security and other field locations as to whether or not submitted fingerprint and photo files were received and stored properly. 6. Security and System Requirements: The Contractor must comply with Department of Homeland FISMA and TSA's security Certification and Accreditation (C&A) requirements and federal privacy regulations, including the submission of all required security documentation. The Contractor shall work within TSA's Information Technology enterprise architecture standards and processes, and the submission of any required documentation. The data collected and stored must not be co-mingled with any other client's data and the system must be exclusive to TSA only. 7. Fingerprint and Digital Photos provided by Non-TSA/Other Field Locations: There are other Non-TSA office locations, e.g. SIDA/Badge Offices and Law Enforcement Offices (30 locations), that will provide fingerprint and digital photo services; and these offices charge a fee for providing the fingerprint and photo services. The Contractor shall receive and reconcile invoices, and make timely payments for the fees that are associated with the taking of the fingerprint and photo, to the Non-TSA offices on behalf of TSA. Those fees will be reimbursed to the Contractor on the regular month invoice submitted by the Contractor. The fees will be identified individually on the invoice by a distingue location code. The Contractor must obtain written approval from TSA prior to making payment to the Non-TSA offices. The Contractor shall only pay those fees that were approved by TSA. The Contractor shall distinguish individually those files received by Non-TSA offices using a unique identifier location code. The fingerprint and photo files must be collected and stored in accordance with HSPD-12, and the Contractor shall covert all ink/card fingerprints into the acceptable FBI/IDENT electronic format. Hardcopy fingerprints shall be scanned and converted into electronic files prior to being quality control checked and stored into a file. CAPABILITY STATEMENT Interested vendors are requested to submit a Capability Statement that addresses the following: 1. Ability and experience of the vendor to perform all tasks as set forth in the Capabilities Requirements section described above at TSA locations and Non-TSA locations nationwide. 2. Skills and techniques that are integral factors for achieving the tasks detailed under the Capabilities Requirements section. Additionally, in the case an alternate site is required, ability to relocate and maintain an alternate site for receiving and transmitting fingerprint and photo files at: • 50% operational capability within one (1) business days of outage, • Resuming 100% operational capability within five (3) business days. 3. Ability and experience of the vendor to provide the skilled resources, such as highly scalable/flexible/trained workforce, to receive from multiple sources at the same time, to meet surge requirements and to meet aggressive, fast changing hiring schedules, as much as double or triple within 30 days notice for some duration, e.g. 6 months, and back to baseline. 4. Experience of the vendor and key personnel, who would be critical to program success, as they apply directly to meeting the tasks listed under the Capability Requirements section. 5. Experience and capabilities should be based on the dynamics of the security world within the past seven (7) years in the transportation security environment with demonstrated emphasis on accomplishments within the last three (3) years. 6. Ability to maintain the need support services and staff which meets or exceeds all DHS mandated security requirements for handling PII. Additionally, experience with IT Security such as what meets or exceeds all DHS mandated security requirements for handling PII. ADMINISTRATIVE All interested vendors may submit their capability statement to the TSA Office of Acquisition (OA). Submissions shall not exceed twenty (20) pages in length. A proposed price is not required or requested under this Sources Sought Notice. Vendors must identify their business size status in the capability statement. Capability statements are required to be received electronically via email to lamar.walker@dhs.gov, Subject: FPPS Sources Sought Notice, no later than Thursday, January 21, 2010 1:00 p.m. EST. Responses received after this deadline will not be reviewed. The TSA primary point of contact is the Contract Specialist, Lamar Walker who can be reached via e-mail at lamar.walker@dhs.gov. The TSA secondary point of contact is the Contracting Officer (CO), Guy Galloway, who can be reached via e-mail at guy.galloway@dhs.gov. Any questions regarding this notice shall be directed to both Mr. Walker and Mr. Galloway in writing, via email, no later than Monday, December 21, 2009, 1:00pm. While any and all questions must be directed to the Government points-of-contact (POC) identified in this announcement, answers to those questions, as well as any and all clarifications, extensions, or changes will be posted to www.fbo.gov and will only be available at www.fbo.gov prior to the closing date and time of this notice. Vendors responding to this Sources Sought Notice are responsible for all expenses associated with responding to this Sources Sought Notice. (Note: TSA will not pay any costs associated with this effort). The Transportation Security Administration (TSA) is not seeking or accepting unsolicited proposals. Since this is for information and planning purposes, no evaluation letters or results will be issued to respondents.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DHS/TSA/HQTSA/HSTS01-10-HRM999/listing.html)
- Place of Performance
- Address: 601 South 12th Street, Arlington, Virginia, 20598, United States
- Zip Code: 20598
- Zip Code: 20598
- Record
- SN02018149-W 20091209/091207234643-33edef3e41c07f419cf65d4d704037e4 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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