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FBO DAILY ISSUE OF DECEMBER 12, 2009 FBO #2940
SOLICITATION NOTICE

60 -- GE Maintenance - GE Maintenance

Notice Date
12/10/2009
 
Notice Type
Combined Synopsis/Solicitation
 
NAICS
423450 — Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers
 
Contracting Office
Department of the Navy, Bureau of Medicine and Surgery, NMLC, 693 Neiman Street, FT Detrick, Maryland, 21702-9203, United States
 
ZIP Code
21702-9203
 
Solicitation Number
N62645-10-T-0011
 
Archive Date
1/5/2010
 
Point of Contact
Jaime R. Layton, Phone: 3016193020
 
E-Mail Address
jaime.layton@med.navy.mil
(jaime.layton@med.navy.mil)
 
Small Business Set-Aside
N/A
 
Description
GE Maintenance The requirement is for maintenance of General Electric medical systems such that the product performs to the original specifications, as well as monitoring of the systems in order to predict failures, and take corrective action to prevent such failures, software maintenance to include periodic updates as well as event based updates necessary to protect the security of the networks. This equipment includes Magnetic Resonance Imaging Systems (MRI), radiographic/fluoroscopic systems, radiographic systems, computed tomography scanners (CT), nuclear medicine scanners (SPECT/CT, SPECT), ultrasound imaging scanners, and similar equipment. The government requires maintenance services that include an escalation system, such that if a technician can not determine the problem within a reasonable time, the problem is referred to a senior technician, and should that person not be able to correct the problem, more senior personnel or the product’s hardware/software engineers can be tasked with solving he problem, maintaining uptime for the system in excess of 98%. The government requires compliance with the DoD and Federal Information Assurance regulations. The service providers must comply with the requirements to gain access to DoD networks, which include use of the business to business gateway, national agency checks, compliance with base access regulations, and, for some employees, obtaining a DoD common access card. The government efforts necessary to process the documentation is such that the government is only willing to process one complete set for maintenance of this equipment (i.e. subcontracting is not authorized.) At the conclusion of any contract period, the government requires the contractor to verify/certify that only original equipment manufacturer (OEM) authorized parts have been installed in the system, that the system is performing at or better than the original specifications, and that the OEM would accept the product for a new maintenance contract without inspection fees/corrective maintenance costs. The government requires use of OEM parts which have gone through the OEM (FDA current good manufacturing practices (cGMP) compliant) quality assurance system, and the parts have not been used after the quality assurance process and prior to replacement in the government owned equipment.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/DON/BUMED/N62645/N62645-10-T-0011/listing.html)
 
Place of Performance
Address: Multiple Locations, United States
 
Record
SN02020970-W 20091212/091210234752-7330a1c5fa4c1662c5686edb39b8fef9 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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