Loren Data's SAM Daily™

FBO DAILY ISSUE OF DECEMBER 24, 2009 FBO #2952
MODIFICATION

S -- RECOVERY S--Custodial - Burns Lease - 531

Notice Date

12/22/2009
 

Notice Type

Modification/Amendment
 

NAICS

561720 — Janitorial Services
 

Contracting Office

Department of Veterans Affairs;Boise VA Medical Center, Bldg 34;500 West Fort Street;Boise ID 83702-4598
 

ZIP Code

83702-4598
 

Solicitation Number

VA-260-10-RQ-0141
 

Response Due

12/30/2009
 

Archive Date

2/28/2010
 

Point of Contact

Thomas Loy, 208-429-2014
 

E-Mail Address

Government
(thomas.loy@va.gov)
 

Small Business Set-Aside

Veteran-Owned Small Business
 

Description

STATEMENT OF WORK FOR CUSTODIAL SERVICES 22 Dec 2009 1. DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, equipment, supplies, and labor necessary to ensure that custodial services are performed at the Caldwell CBOC Extension Office, VA Clinic Burns, Racine Bldg, 271 N. Egan St. Burns OR 97720-1733 in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance. The Veterans Administrations (VA) leased space is approx 3500 square feet (SF) of the Racine Bldg. 1.1. BASIC CLEANING SERVICES. The contractor shall accomplish all cleaning tasks to meet the requirements of this SOW. The minimum cleaning frequencies are established in Attachment A, Schedule. 1.1.1. Maintain Floors. All floors, except carpeted areas, shall be swept, dust mopped, damp mopped, wet mopped, dry buffed, and spray buffed, as needed, to ensure they have a uniform, glossy appearance and freedom from dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. Baseboards, corners, and wall/floor edges shall also be clean. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position. 1.1.2. Remove Trash. All trash containers shall be emptied, including the outside ones, and returned to their initial location. Boxes, cans and papers placed near a trash receptacle and marked "TRASH" shall be removed. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The trash shall be deposited in the nearest outside trash collection container. Trash receptacles shall be left clean, free of foreign matter, and free of odors. Contractor is to provide trash can liners in the appropriate size to fit the trash cans that are in use. Can liners shall be replaced immediately upon removal of the dirty/filled liner. 1.1.3. Empty and Clean Public Ashtrays and Urns. The Contractor shall empty all public ashtray and urns. Clean ashtrays to remove ashes, odor, and stains. 1.1.4. Clean Interior Glass/Mirrors. Clean all interior glass, including glass in doors, partitions, walls, display cases, directory boards, etc. After glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter. 1.1.5. Clean Drinking Fountains. Clean and disinfect all porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountain. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other obvious soil. 1.1.6. Vacuum Carpets. Vacuum carpeted areas. After vacuuming, the carpeted area shall be free of all visible dirt, debris, litter and other foreign matter. Any spots shall be removed by carpet manufacturer's approved methods as soon as noticed. All tears, burns, and raveling shall be brought to the attention of the government representative. Area and throw rugs are included to receive this service. 1.1.6.1. Clean Carpets. Spot clean or shampoo dirty carpets over an area of 2 square feet or less. Spots must be removed immediately. 1.1.7. Vacuum and Clean Floor Mats. Vacuum and clean interior and exterior floor mats. After vacuuming or cleaning, mats shall be free of all visible lint, litter, soil and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their normal location. 1.1.8. General Spot Cleaning. Perform spot cleaning on a continual basis. Spot cleaning includes, but is not limited to removing, or cleaning smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, pushbars, kickplates, light switches, temperature controls, and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil. 1.1.9. General Dusting. All horizontal surfaces must be dusted or cleaned to eliminate dust collection. 1.2. BASIC RESTROOMS/LAB ROOMS CLEANING SERVICES. The contractor shall accomplish all cleaning tasks to meet the requirements of this SOW and the Service Delivery Summary (SDS). 1.2.1. Clean and Disinfect. Completely clean and disinfect all surfaces of sinks, toilet bowls, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, and other such surfaces, using a germicidal detergent. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kickplates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets. 1.2.2. Descale Toilet Bowls and Urinals. Descaling shall be performed monthly as a minimum and as often as needed to keep areas free of scale, soap films, and other deposits. After descaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains. 1.2.3. Sweep and Mop Floor. After sweeping and mopping, the entire floor surface, including grout, shall be free from litter, dirt, dust and debris. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Floors shall have a uniform appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film or standing water. Moveable items shall be tilted or moved to sweep and damp mop underneath. Floors shall be stripped, scrubbed, waxed, etc., as necessary to maintain sanitary conditions and a clean, uniform appearance. 1.2.4. Stock Restroom Supplies. Contractor shall ensure restrooms are stocked sufficiently so that supplies including soap for the soap dispensers do not run out. Supplies shall be stored in designated areas. No overstocking shall be allowed. If supplies run out prior to the next service date, contractor shall refill within 24 hours of notification. Contractor is to provide all hand soap, toilet paper (at least 2 layers), and hand towels. All supplies need to properly fit into the dispensers that are in use at the time. If the contractor wants to provide supplies that require different dispensers, then the contractor is to provide those dispensers and install them properly at no cost to the government. Properly installing dispensers shall include properly patching any exposed holes in the walls and painting to maintain a finished wall surface. 1.3. PERIODIC CLEANING SERVICES. 1.3.1. Strip, Scrub, Seal, and Wax Floors. Strip, scrub, seal, and wax floors as necessary to maintain a uniform glossy appearance. A non-skid wax is required. A uniform glossy appearance is free of scuff marks, heel marks, wax build-up, and other stains and discoloration. 1.3.2. Clean Interior Windows. Clean glass surfaces that are over seven (7) feet high. After surfaces have been cleaned, all traces of film, dirt, smudges, water and other foreign matter shall be removed from frames, casings, sills, and glass. 1.3.3. Clean Exterior Windows. Windows are the glass surfaces that are an integral part of the outer wall of the building. Window screens, if applicable, shall be removed, cleaned, and replaced as needed. After window has been cleaned, exterior frames, casings, sills, and glass shall be free of all traces of film, dirt, smudges, water and other foreign matter. 1.3.4.Clean/Shampoo Carpets. All carpets shall be cleaned in accordance with standard commercial practices. A heavy-duty spot remover may be required in heavily soiled areas. After shampooing, the carpeted area will be uniform in appearance and free of stains and discoloration. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs and other similar items. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath, and returned to their original location. Complete carpet shampooing shall be accomplished at least twice a year. *1.3.5. Changing Light Bulbs. The Contractor is to replace light bulbs on an as needed basis. The light bulbs will be requested by the contractor from the Contracting Officers Technical Representative COTR for the leased space. The name of the COTR will be provided to the contractor under separate letter. The building owner is to provide all lightbulbs. Light bulbs shall be replaced within 2 business days of the COTR providing the replacement light bulb. * Revised, 22 Dec 2009 1.4. EMERGENCY OR SPECIAL EVENT CLEANING SERVICES. Upon notification, the contractor shall perform emergency or special event cleaning required in any area or room covered under this contract. The contracting officer shall order cleaning services through issuance of a delivery order for the appropriate and required work task(s). Contractor shall begin emergency work, as determined by the contracting officer, within one hour of notification, which may be verbal. The contracting officer or designated representative will notify the contractor as soon as a special event requirement is known, but no less than 24 hours prior to the event. Completion schedule shall be determined for each delivery order. 2. SERVICE DELIVERY SUMMARY. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success Performance ObjectiveSOW ParaPerformance Threshold Basic Cleaning Services. Floors, baseboards, corners and wall edges are free of dirt, dust and debris. Trash is empty. Plastic liners are in good condition. Trash containers are free of odors and visible dirt. Trash is emptied into outdoor trash collection container. Ash containers are emptied and free of ashes, odors and stains. Glass and mirrors have no traces of film, dirt, smudges, or water. Drinking fountains are disinfected and free of streaks, stains, spots, smudges, scale and other deposits. ??Stairways are free of dirt, debris, marks, smudges, scuffs and other foreign matter. Carpets are free of dirt, debris, litter and other foreign matter. Dust is not visible.1.1.Not to exceed 5 customer complaints per month. Basic Restrooms/LAB Rooms Cleaning Services. Restrooms and lab rooms are disinfected and free of dirt, deposits, streaks and odors. Toilets and urinals are disinfected and free of scale, stains, scum and other deposits. Floors are free of litter, dirt, dust and debris. Supplies are adequate until next service.1.2.Not to exceed 5 customer complaints per month Periodic Cleaning Services. Floors have a glossy uniform appearance free of scuffmarks, heel marks, wax build-up, and other stains and discoloration. Windows are free of film, dirt, smudges, water, and other foreign matter. Carpets are free of stains and discoloration.1.3.Not to exceed 5 customer complaints for the reporting period. Emergency or Special Event Cleaning Services. Ordered services meet the requirements of paragraphs 1.1 and/or 1.2 as appropriate.1.4.Delivery order will not be considered complete until all deficiencies are resolved. 3. GOVERNMENT FURNISHED PROPERTY AND SERVICES. No Government property or services will be furnished in this contract. 4. GENERAL INFORMATION. 4.1. QUALITY CONTROL. The contractor shall develop and maintain a quality program to ensure custodial services are performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the contractor shall develop quality control procedures addressing the areas identified in paragraph 2, Service Delivery Summary. 4.2. QUALITY ASSURANCE. The government will periodically evaluate the contractor's performance in accordance with the Quality Assurance Surveillance Plan. Primary method of inspection will be by customer complaint. 4.3. GOVERNMENT REMEDIES. The contracting officer shall follow FAR 52.212.4, Contract Terms and Conditions-Commercial Items (May 1997), for contractor's failure to perform satisfactory services or failure to correct non-conforming services. *4.4. HOURS OF OPERATION. The CBOC Medical Facility is open Monday - Friday from 7:00 AM until 5:00 PM. The facility is closed on all American holidays. * Revised, 22 Dec 2009 4.5. SECURITY REQUIREMENTS. The Contractor shall check-in and check-out with reception at the beginning and end of each work shift. SPECIAL QUALIFICATIONS. Any sub-contractors used in this contract will be supervised by the main contractor at all times while performing their duties. 5. ATTACHMENTS. A. Schedule of Services Attachment A - Frequency Schedule 1.Daily. Empty trash receptacles, and clean ashtrays. Sweep entrances, lobbies, and corridors. Spot sweep floors, and spot vacuum carpets. Clean drinking fountains. Sweep and damp mop or scrub toilet rooms. Clean all toilet fixtures, and replenish toilet supplies. Dispose of all trash and garbage generated in or about the building. Wash inside and out or steam clean cans used for collection of food remnants from snack bars and vending machines. Dust horizontal surfaces that are readily available and visibly require dusting. Spray buff resilient floors in main corridors, entrances, and lobbies. Clean elevators and escalators. Remove carpet stains. Police sidewalks, parking areas, and driveways. Sweep loading dock areas and platforms. Clean glass entry doors to the Government demised area. 2.Three Times a Week. Sweep or vacuum stairs. 3.Weekly. Damp mop and spray buff all resilient floors in toilets and health units. Sweep sidewalks, parking areas, and driveways (weather permitting). 4.Every Two Weeks. Spray buff resilient floors in secondary corridors, entrance, and lobbies. Damp mop and spray buff hard and resilient floors in office space. 5.Monthly. Thoroughly dust furniture. Completely sweep and/or vacuum carpets. Sweep storage space. Spot clean all wall surfaces within 70 inches of the floor. 6.Every Two Months. Damp wipe toilet wastepaper receptacles, stall partitions, doors, window sills, and frames. Shampoo entrance and elevator carpets. 7.Three Times a Year. Dust wall surfaces within 70 inches of the floor, vertical surfaces and under surfaces. Clean metal and marble surfaces in lobbies. Wet mop or scrub garages. 8.Twice a Year. Wash all interior and exterior windows and other glass surfaces. Strip and apply four coats of finish to resilient floors in toilets. Strip and refinish main corridors and other heavy traffic areas. 9.Annually. Wash all venetian blinds, and dust 6 months from washing. Vacuum or dust all surfaces in the building of 70 inches from the floor, including light fixtures. Vacuum all draperies in place. Strip and refinish floors in offices and secondary lobbies and corridors. Shampoo carpets in corridors and lobbies. Clean balconies, ledges, courts, areaways, and flat roofs. 10.Every Two Years. Shampoo carpets in all offices and other non public areas. 11.Every Five Years. Dry clean or wash (as appropriate) all draperies. *12.(Not Used) Revised, 22 Dec 2009
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/BoVAMC531/BoVAMC531/VA-260-10-RQ-0141/listing.html)
 

Place of Performance

Address: Racine Bldg;271 N Egan Street, Burns Oregon

Zip Code: 97720-1733
 

Record

SN02029750-W 20091224/091222235441-6c015f119c2efbb7549a29bf1754665d (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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