Loren Data's SAM Daily™

FBO DAILY ISSUE OF DECEMBER 31, 2009 FBO #2959
SOURCES SOUGHT

R -- Third Party Bill Payment Service - RFI_3PPS

Notice Date

12/29/2009
 

Notice Type

Sources Sought
 

NAICS

522310 — Mortgage and Nonmortgage Loan Brokers
 

Contracting Office

General Services Administration, Federal Acquisition Service (FAS), Office of Acquisition Operations, Office of Travel, Motor Vehicles and Card Services(QMA), 2200 Crystal Drive, Crystal Plaza 4, Arlington, Virginia, 22202, United States
 

ZIP Code

22202
 

Solicitation Number

QMAC_3PPS
 

Archive Date

1/28/2010
 

Point of Contact

Elizabeth Absher, Phone: (703) 605-3597
 

E-Mail Address

Elizabeth.absher@gsa.gov
(Elizabeth.absher@gsa.gov)
 

Small Business Set-Aside

N/A
 

Description

RFI for the 3rd Party Payment Service REQUEST FOR INFORMATION FOR A THIRD PARTY BILL PAYMENT SERVICE The Center for Transportation Management (QMCC) of the General Services Administration (GSA) is issuing this Request for Information (RFI) to seek information and sources for a third party bill payment service provider. QMCC’s goal is to become the “provider of choice” for all transportation needs across the Federal Government and create a contemporary world-class portfolio program that consistently meets the needs of the Federal community. GSA periodically procures rates from Transportation Service Provider (TSPs) and makes them available in a transportation management solution (TMS) to all federal civilian agencies for their shipping needs. The end customers are Federal agencies and users from customer agencies order the shipments. QMCC seeks to identify third party bill payment service providers (3PPS) with the ability to process and pay invoices received from TSPs for Household Goods (CHAMP) and Freight Management Program (FMP) shipments in addition to receiving payments from the customers for their shipments. GSA is also considering including small parcel shipments in the payment process and prospective vendors are encouraged to offer solutions for these shipments. The service should be supported by an Invoice Presentment and Payment solution that can integrate with our TMS solution and customer financial systems. GSA charges a transaction fee, also known as the Industrial Funding Fee (IFF) to all TSPs for providing transportation services to federal civilian agencies. The IFF is computed as a percentage of the shipment charges, which varies for freight and household goods shipments. The 3PPS shall have the capability to collect the IFF from the TSPs and remit to GSA. There are approximately 270 approved CHAMP TSPs and 1600 TSPs for the FMP. The anticipated number of shipments for household goods and freight shipments combined are 100,000 per year. GSA recently issued an RFI for a TMS solution for market research purpose. The RFI can be found at FBO at and provides information on the TMS solution: https://www.fbo.gov/index?&s=opportunity&mode=form&id=c5112dfad68f18a51cb443defac15869&tab=core&tabmode=list QMCC is focusing on the following key principles: •Streamlined Invoice-To-Pay process •Efficient collection of IFF •Performance of the overall service •Cost effectiveness •Information security •Scalability •Ease of Use •Implementation schedule The solution shall provide the following: 1.Customizable with GSA standards such as the GSA logo, banner, and useful links, FAQs, which can be found on www.gsa.gov. 2.Support additional government specific master data attributes such as business size and type (example: 8(a), small business, minority owned etc.) 3.Support any hierarchical structure of the government agencies and the underlying bureaus and associated users that would utilize the service. 4.Support a self serve registration process for customers and TSPs for gaining access to the service and appropriate workflow for approval of such requests. 5.Support role based authorization profiles including super users with administrative roles and restriction of user. 6.Provide a detailed transaction audit trail with user ids. The tables below list the anticipated requirements for freight (FRT) and Household goods (HHG). The last column should be completed by respondents. Payment Service and System Requirements: #RequirementMeets? 1.Business Partners: 1.1The service provider shall have the ability to enter into agreements with the TSPs for receiving their customer shipment invoices. 1.2The service provider shall have the ability to enter into agreements with the TSPs for paying the TSPs for the invoices approved by the customers. 1.3The service provider shall have the ability to enter into agreements with the TSPs for receiving payments from customers on behalf of the TSPs for the invoices approved the customers. 1.4The service provider shall have the ability to enter into agreements with the customers to process and pay the TSPs for approved invoices on behalf of the customer and receives monthly consolidated payments from the customer for such invoices. 1.5The service provider shall have the ability to enter into an agreement with GSA Finance to collect the IFF from TSPs and remit to GSA. 2Invoice Processing: 2.1Ability to receive automatically generated and manually created Bill of Lading /Correction Notices electronically from any TMS solution into the payment solution. 2.2Ability to receive electronic ‘delivery of shipment’ information directly from the TSPs into the payment solution or by interfacing with the TMS solution. 2.3Ability to provide Self invoice for completed shipments. 2.4Ability to receive electronic invoices from the TSPs including EDI. 2.5Facilitate online entry and correction of invoice of by TSPs. 2.7Ability to validate, match and auto-approve invoices for payments based on predefined business rules. 3.Payments: 3.1Ability to transmit invoices, summary invoices electronically to customer financial systems and receive approvals from customers for payments to TSPs. 3.2Enable customers to verify TSP invoices online in the payment system and trigger appropriate workflow. 3.3Facilitate online approval by customers in the payment system for payments to TSPs. 3.4Collect ancillary or supplementary charges and generate payment information to pay the TSP accordingly either as a supplementary payment or include in a subsequent payment. 3.5Ability to support payments by customers using government purchase cards. 3.6Ability to reconcile payments made by the 3PPS to the TSP with the payments made by the customer to the 3PPS 4.Audit: 4.1Support pre payment audit of transportation billings incorporating auditing statues and regulations. 4.2Support post payment audit of transportation billings incorporating auditing statues and regulations. 4.3Support payment certification by the auditors. 4.4The solution shall be capable of creating offsets for overpayments to be adjusted against unpaid invoices of the TSP. 4.5The solution shall be capable of integrating with the claims management solution of TMS or suggest alternatives in the payment system for claims processing. 5.IFF Processing: 5.1The solution shall be capable of computing the IFF for the paid invoices and remit the IFF to GSA Financial systems Ability to remit the IFF periodically to GSA Finance electronically or manually. Ability to generate and transmit a summary and detailed remittance report with appropriate references to paid invoices in the consolidated payments made to GSA Finance. 5.2The solution shall be capable of reconciling IFF payments with actual shipments by customers. 5.3. The solution shall be capable of measuring and quantify compliance with the TSPs’ utilization of GSA rate tenders and IFF remittance. 6.Business Intelligence and Reporting: 6.1The solution shall be capable of providing an integrated data warehouse for reporting and analytics across the Payment system and TMS solutions 6.2The solution shall be able to provide out-of-the-box data cubes to slice and dice such as invoicing and payment trends and customer spend. 6.3The solution shall be able to provide canned reports supporting all transactions. 6.4The solution shall be able to provide an integrated end user oriented custom report development for the transactional data and the data cubes. 6.5Support "what if" analysis for variations in IFF, shipment volumes, TSPs etc. 7.Integration, Operations and Maintenance: 7.1The solution shall be able to support EDI transactions such as 210, 211,214, 820, 980 etc. 7.2The solution shall be able to process all transactions using a web browser and/or Microsoft office tools such as Word and Excel linked into the transactions. 7.3The solution shall be able to integrate with the transportation procurement, planning and execution, settlement and claims components of the TMS solution. 7.4The solution shall be hosted on the vendor’s GSA approved infrastructure. 7.6Help desk support shall be required to be provided to customers, TSPs and GSA personnel. 7.7GSA requires that the Payment system data be retained online for a period of up to 10 years of which 3 years of transactional data should be made available online and 7 years should be made available in an easily retrievable archive. 7.8Conform to all security requirements specified by GSA. The solution shall store and communicate customer data, personal data, and possibly other sensitive data. The solution shall provide information security protections that meet all GSA requirements. The solution shall be required to undergo a GSA certification and accreditation (C&A) process. 7.9Ability to accommodate additional customers, TSPs incrementally for future growth. Users will be geographically dispersed throughout the United States and overseas locations. 7.10Provide very high levels of reliability in a 24x7x365 environment. Additional information on transportation can be found at www.gsa.gov/transportation Relevant links for the tenders (RFO) are provided below: General Transportation Information: http://www.gsa.gov/Portal/gsa/ep/channelView.do?pageTypeId=17110&channelPage=%2Fep%2Fchannel%2FgsaOverview.jsp&channelId=-24507 FMP - Freight Tender: http://www.gsa.gov/Portal/gsa/ep/contentView.do?contentType=GSA_BASIC&contentId=8867 CHAMP - Household goods Tender: http://www.gsa.gov/Portal/gsa/ep/contentView.do?contentType=GSA_OVERVIEW&contentId=23252 Small Parcels: http://www.gsa.gov/Portal/gsa/ep/contentView.do?contentType=GSA_OVERVIEW&contentId=16380. FSSI DDS: http://www.gsa.gov/Portal/gsa/ep/channelView.do?pageTypeId=17110&channelPage=%2Fep%2Fchannel%2FgsaOverview.jsp&channelId=-24508. Local courier service: http://www.gsa.gov/Portal/gsa/ep/channelView.do?pageTypeId=17110&channelPage=%2Fep%2Fchannel%2FgsaOverview.jsp&channelId=-24519 Other requirements the solution should adhere to include: Security Protocols: As indicated in the following: OMB Circular A130, Appendix III, Guidance on the “Security of Federal Automated Information Systems” http://www.whitehouse.gov/omb/circulars/a130/a130appendix_iii.html Electronic Government (EGov) Act, Title III, Federal Information Security Management Act (FISMA) of 2002. http://csrc.nist.gov/drivers/documents/FISMA-final.pdf Section 508 Compliant: Requirements for accessibility based on Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d) are determined to be relevant to this notice. Specifically, GSA is performing market research on the availability of software which fully complies with all technical provisions listed under sections 1194.21, 1194.22, and 1194.31 of the Section 508 law (www.section508.gov). INSTRUCTIONS To respond to this RFI, the Vendor provide the following: 1.The completed charts above denoting the ability to meet the anticipated requirement using the following legend: Y = Fully meets P = Partially meets N = Does not meet; or NA= Not Available 2.Literature, brochures, and/or capabilities summaries, which as a minimum, identify current commercially available products/solutions and company capabilities. Please limit any extraneous information. 3.General information about your firm: Company Name, Address, Point of Contact with Telephone and FAX numbers and E-mail address, GSA Schedule Number (if applicable), DUNS Number, Tax ID Number. 4.A description of the service and solution which meets requirements, describing the capability to meet each requirement. The response to each requirement must include paragraph name/numbering identifiable to the requirement listed above; Describe in detail the engagement model for a wide range of customers and TSPs with limited technology capabilities and highly sophisticated integration capabilities. 5.Description of configuration, customization and implementation services for a solution deployment. 6.Training programs for the solution. 7.Maintenance and technical support programs including software upgrades. 8.Identify business size and past (limit to within 3 years) and current performance on similar contracts (include dollar value, complexity and point of contact); identify business type (i.e., large business, small business, small disadvantaged business, 8(a) certified business, woman-owned business, etc). 9.A Rough Order of Magnitude (ROM) price range estimate and an estimated schedule for delivery based on the facts provided herein. This information will be used to establish a delivery schedule for any future requirement and to not only appropriately budget for any TMS, but to determine the appropriateness of any alternative solutions presented. The ROM and schedule should include the following and itemized as follows: a.Estimated total cost and projected schedule to configure vendor’s products to GSA’s requirements; b.Estimated cost and schedule to provide help desk support. c.Estimated cost and schedule to host, maintain and support the system. 10.Cost and schedule to train TSPs, customers and GSA personnel 11.Provide a copy of a sample agreement the 3PPS generally uses with the TSPs and customers. 12.Center for Transportation Management will be hosting an Industry Day at GSA’s Federal Acquisition Service in Crystal City on January 7, 2010 from 9 a.m. to noon, Eastern Time. The Industry Day will serve to answer additional questions in addition to providing a demonstration of the current TMSS System. It will be held in Arlington, VA and there is limited seating available on a first come first serve basis. You can register for this at Transportation.Programs@gsa.gov. 13.Center for Transportation Management welcomes vendors to demonstrate their products utilizing a two-hour block on January 8, 2010. Space and time is available on a first come first serve basis. You can register for this event at Transportation.Programs@gsa.gov. Responses should include the name and telephone number of a point of contact having authority and knowledge to discuss responses with Government representatives. Only electronic submissions of information provided to the email address specified will be accepted. RFI responses should be sent to the following email address: onthego@gsa.gov. All emails should include in the subject line the RFI number and the submitting vendor’s name. All qualified sources should respond to this Notice by submitting an information package in accordance with the instructions provided. No information submitted in response to this notice will be returned to the supplier. Response Date: Responses are due by noon, 01/13/2010. THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. THIS IS NOT A SOLICITATION FOR PROPOSALS AND NO CONTRACT WILL BE AWARDED AS A RESULT OF THIS NOTICE. This is for market research purposes only. This RFI is a part of Market Research in accordance with FAR Part 10, FAR 12.101 and FAR 12.202. This is not a synopsis preceding the issuance of a solicitation. This RFI is a mechanism for obtaining feedback from industry in regard to the requirements stated below, for information and planning purposes pursuant to FAR 15.201 (e). No reimbursement will be made for any costs associated with providing information in response to this notice or any follow up information requests. Information received in response to this RFI may be used to assess alternatives available in determining how to proceed in future procurements. Primary Point of Contact: Elizabeth Van Absher Contract Specialist Phone: (703) 605-3597 Elizabeth.Absher@gsa.gov
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/notices/833fd590bcbe99df97c94be48484f45e)
 

Place of Performance

Address: General Services Administration, Federal Acquisition Service, Office of Travel, Transportation, & Card Services, 2200 Crystal Drive, Arlington, VA, 22202, Arlington, Virginia, 22202, United States

Zip Code: 22202
 

Record

SN02032162-W 20091231/091229234043-833fd590bcbe99df97c94be48484f45e (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

---

| FSG Index  |  This Issue's Index  |  Today's FBO Daily Index Page |