SOURCES SOUGHT
D -- Veterans Benefit Administration- Telephone System Upgrade and Telecommunication Expansion Project
- Notice Date
- 3/10/2010
- Notice Type
- Sources Sought
- NAICS
- 334210
— Telephone Apparatus Manufacturing
- Contracting Office
- Department of Veterans Affairs;Technology Acquisition Center;260 Industrial Way West;Eatontown NJ 07724
- ZIP Code
- 07724
- Solicitation Number
- VA118-10-RQ-0196
- Response Due
- 3/17/2010
- Archive Date
- 5/16/2010
- Point of Contact
- Cara DiNocera, Contract Specialist732-578-5520
- E-Mail Address
-
Contract Specialist
(Cara.Dinocera@va.gov)
- Small Business Set-Aside
- N/A
- Description
- Veteran's Benefit Administration - Telephone System Upgrade and Telecommunication Expansion Project Sources Sought Letter THIS IS NOT A SOLICITATION ANNOUNCEMENT. THIS IS A SOURCES SOUGHT ANNOUNCEMENT ONLY. THE PURPOSE OF THIS ANNOUNCEMENT IS FOR MARKET RESEARCH PURPOSES ONLY. RESPONSES TO THIS ANNOUNCEMENT WILL BE USED BY THE GOVERNMENT TO MAKE APPROPRIATE ACQUISITION DECISIONS. A SUBSEQUENT SOLICITATION ANNOUNCEMENT MAY FOLLOW. RESPONSES TO THIS ANNOUNCEMENT WILL NOT BE CONSIDERED AS AN ADEQUATE RESPONSE TO ANY FUTURE ANNOUNCEMENT. The United States Government, Veterans Benefit Administration (VBA), seeks sources for the VBA's National Telephone Strategy, which defines a consistent approach to replacing telephone systems and components with advanced equipment meeting stringent VBA functional and technical requirements. This approach ensures that the telephone system investments made by VBA are consistent in the technology, functionality, and capabilities that meet VBA corporate business goals, as well as technical and interoperability standards. This procurement will purchase replacement software and servers for two VBA sites supporting the Eastern Area National Call Center. The components will be acquired from an authorized Tadiran telephone system equipment partner to ensure that VBA's business needs and interoperability requirements are met; and, to ensure that the purchase does not adversely impact VBA's existing maintenance contract with Tadiran. Purchasing equipment from unauthorized partners could increase interoperability concerns and would cause Tadiran to void the existing VBA contracts. For this effort, VBA requires equipment from an authorized partner to ensure that the equipment will work in VBA's environment. Place of Performance: Work will take place in: VARO Philadelphia, PA - 5000 Wissahickon Avenue, Philadelphia, PA 19144 VARO Cleveland, OH - 1240 East 9th Street, Cleveland, OH 44199 Also, VBA is seeking sources to expand the existing Tadiran brand Private Branch Exchange (PBX) telephone system that will be used to support the consolidation of the Tucson, Arizona out-based facility. The equipment will utilize the technology Q-Interface Signaling Protocol (QSIG and SIP) that is already in place by extending the services from the Veterans Affairs Regional Office (VARO) Phoenix, Arizona to the Tucson office using a point-to-point circuit provided by the local exchange carrier (LEC). This procurement will allow the Tucson office to utilize voicemail, outbound and inbound dialing, and provide Management Information System (MIS) information on phone usage. Place of Performance: Work will take place in: VARO Phoenix - 3333 Central Avenue Phoenix, AZ 85012 Tucson Out-Based Facility - 1360 W. Irvington Blvd, Tucson, AZ 85746 Potential offerors must be authorized to provide brand name products with corresponding installation, maintenance, and training services. The Government cannot accept substitutions for the following brand name items: Tadiran Composit Tadiran Coral Tadiran Flexset The Government will only accept new parts unless reconditioned parts are supplied to the Government directly from the manufacturer, Tadiran. Quantities and Product Descriptions are listed below: TUCSON Qty(ea)DescriptionPart # Hardware 1Tadiran-Universal Gateway Card77449223100 1Tadiran-Media Card 64 Channel72449282100 1Tadiran-Sentinel Pro- 2577440803800 25Tadiran-FlexSet IP 280S (grey)72440165900 2Tadiran-Flexset Labels72447400430 1Catalyst 3750 24 10/100 PoE + 2 SFP + IPB Image 150CM Stacking Cable 1Power Cord,110V 18X5XNBD Catalyst 3750 24 10/ 1Catalyst 3750 48 10/100 PoE + 4 SFP + IPB Image 150CM Stacking Cable 1Power Cord,110V 18X5XNBD Catalyst 3750 48 10/ 21841 Fast EN 2DSU/CSU (1.5mbs T-1) 3010' patch cable Software License 25Tadiran-Flexset IP License72447010215 PHILADELPHIA Qty(ea)DescriptionPart #Other Identifying Data Hardware 1Tadiran-4-drop CT-Bus cable72447010179 3Tadiran-External modem USB77447500157Flexset 280S 3Tadiran-T1 card w/30 channels7244902520030T 3Tadiran-Composit Server (IVR/WTA, NCP Server and Local CCP Servers)77440990031CS 1Tadiran-Coral FlexCT Qtime Announcer - 12 PortQtime-12FlexCT Qtime 12P 1Tadiran-Composit Enhanced Router77440919918CVENH Software Licenses 1Tadiran-Composit VIC Networking77440919913CVN 7-1200 1Tadiran-Composit VIC Nodal License, per Node77440919915CVNL 1Tadiran-Coral FlexCT IVR- 90 ports Composit WTA/IVR-90 1Tadiran-Composit VIC NCP Supvr77440919916CV-NCP-SV 1Tadiran-Composit Server77440919917CVNS 2Tadiran-Composit Contact Center Pro77447500004CCCP 15Tadiran-Agent Pack licenses77447500104CIVC 31Tadiran-Composit Monitor Only Pos77447500007CMO 31Tadiran-Reporting viewer licenses77447500008CDVL 4Tadiran-Windows 2003 server w/5 client licenses72440993275 52Tadiran-Agent 5 pack License Inbound voice calls (Ins)77447500104CIVC Professional Services Tadiran- Product/Solution Design Support CLEVELAND Hardware 1Tadiran-External modem USB77447500157Flexset 280S 1Tadiran-Composit Server (IVR/WTA, NCP Server and Local CCP Servers)77440990031CS 3E1 PCI Board Software Licenses 1Tadiran-Composit VIC NCP Supvr77440919916CV-NCP-SV 15Tadiran-Agent Pack licenses77447500104CIVC 13Tadiran-Composit Monitor Only Pos77447500007CMO 13Tadiran-Reporting viewer licenses77447500008CDVL Professional Services Tadiran- Product/Solution Design Support Tadiran-Prod On Site Tech Support It is requested that any interested party submit the information required below via email to the point of contact listed at this bottom of this announcement. Interested contractors shall provide the following: "Company Name; "Company Address; "Point of contact name; "Telephone number; "Email address; "Company's business size, including applicable North American Industry Classification System (NAICS) code(s); and "Brief capabilities statement not exceeding 2 pages. RESPONSES DUE: Please submit the above requested information and comments by March 17, 2010 3:00PM EST via Email to Cara DiNocera (Email: Cara.dinocera@va.gov). This request for information, or "sources sought," shall not be construed as a Request For Quote. Information is to be provided on a voluntary basis. No entitlement to payment of direct or indirect costs or charges including postage and shipping will arise as a result of the submission of contractors' information. If you experience any problems or have any questions concerning this announcement, please contact Cara DiNocera at (732) 578-5520 or alternate contact Dana Newcomb at (732) 578-5446.
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