SOLICITATION NOTICE
70 -- Integrated Workplace Management System
- Notice Date
- 3/16/2010
- Notice Type
- Presolicitation
- NAICS
- 511210
— Software Publishers
- Contracting Office
- Department of Homeland Security, Customs and Border Protection, Procurement Directorate - IN, 6650 Telecom Drive, Intech Two, Suite 100, Indianapolis, Indiana, 46278, United States
- ZIP Code
- 46278
- Solicitation Number
- HSBP1010R0035
- Point of Contact
- John P Callahan, Phone: 317-614-4934
- E-Mail Address
-
john.callahan@dhs.gov
(john.callahan@dhs.gov)
- Small Business Set-Aside
- N/A
- Description
- The Integrated Workplace Management System (IWMS) project is an initiative of the U.S. Customs and Border Protection (CBP) Office of Administration, Facilities Management and Engineering Directorate (FM&E). Gartner, Inc., a leading information technology research and advisory firm defines IWMS solutions as “enterprise level software solutions that integrates four key components of functionality: project management, real estate portfolio and lease management, space management (moves, adds and changes), and maintenance management. The software operates from a single database and offers workflow tools, executive dashboards, and predefined and customized reporting capabilities.” In addition, Gartner defines an IWMS as an unbundled offering from other vendor system offerings. The Government intends to solicit for an Indefinite Delivery Indefinite Quantity (IDIQ) contract for Department of Homeland Security (DHS) Components for IWMS software and services. Scope The Contractor shall deliver an IWMS that provides integrated facilities and asset lifecycle management, from planning, project management and acquisition through sustainment and disposal. The system shall be a “commercial off the shelf” (COTS) product. The contractor shall also provide services to support the installation, integration, and implementation of the software. To ensure that the software and services are both provided via this contract, the contractor must either be an IWMS manufacturer or a IWMS manufacturer certified partner (with the ability to provide software and services). Individual TO’s written against the awarded IDIQ may be placed by any DHS Component including: DHS Headquarters; Directorate for National Protection and Programs; Directorate for Science and Technology (S&T); Federal Law Enforcement Training Center (FLETC); Federal Emergency Management Agency (FEMA); Immigration and Customs Enforcement (ICE); Transportation Security Administration (TSA); U.S. Citizenship and Immigration Services (CIS); U.S. Coast Guard (USCG); U.S. Customs and Border Protection (CBP); and U.S. Secret Service. Period of Performance The Period of Performance is 1 - Base Year with 4 – one-year Option Periods. Place of Performance Component-specific requirements for place of performance shall be detailed in each respective TO. Work may be performed at the Contractor’s facility, but Components reserve the right to request contractors perform services on-site as well (for example Washington, DC, and/or Indianapolis). DHS and its Components are consolidating all development, testing, production, and disaster recovery environments to the two DHS Enterprise Data Centers (Stennis Data Center located in Stennis, Mississippi, and Electronic Data Systems (EDS) located near Washington, DC). Components will only host IWMS software at a DHS Enterprise Data Center. Deliverables The contractor will be paid by successful completion of deliverables that are required within the TO. Software The contractor shall provide perpetual licenses to the IWMS software. IWMS upgrades shall be provided to the contracting Component(s) during the period of performance. Functional Requirements – All IT software shall comply with the latest version of the DHS Systems Engineering Life Cycle (SELC) Guide, which is included in the Acquisition Management Policy (Directive 102-01) (available upon request). The software shall provide the following scalable capabilities: Enterprise Base/Overarching; Project Management; Strategic Master Planning; Capital Budgeting; Real Property and Lease Administration; Space/Move Management; Environmental and Energy Planning and Compliance; Computer-aided Drafting (CAD) Integration; Geographic Information System (GIS) Integration; Maintenance Management; Facility Condition Assessments; Service Desk/Work Order Management; Mobile Technology; Enhanced Reporting/Dashboards; and Asset Management. Service The contractor shall also provide services encompassing all components of the solution (including all applicable documentation) based on Component’s functional requirements, as directed in each TO. Potential services include: Manage initial software installation and environmental set-up; Conduct concept development and planning; Lead requirements definition and analysis; Perform systems design, development, configuration, and integration; Conduct testing; Perform implementation; Provide technical support (advice), direction, and/or best practices on any and all phases of software implementation, including but not limited to landscape strategy and migration processes/procedures, configuration management practices, security/role strategy and design, scripts and batch scheduling, capacity planning/performance tuning, periodic “housekeeping,” data conversion strategy, and system administration tasks; Prepare production support documentation to include but not limited to installation manuals, user guides, operator manuals, and help desk documentation (scripts, frequently asked questions, etc.); and Manage subsequent software upgrades from preparation and testing through production implementation. Software Maintenance a) Annual access for maintenance and upgrades may be contracted by subsequent TO(s) with or without initial software purchase (i.e. through annual software licensing). b) The contractor shall provide estimates of the efforts and/or costs related to the IWMS life cycle (inception to retirement) for the following topics based on a 10 year timeframe: Contractor Qualifications and Skills DHS Components have high volume, high performance and real-time applications operating in an environment that requires specialized, demonstrated management and technical expertise, as well as clearable personnel. The Contractor shall provide the necessary skill mix, experience, and required number of qualified personnel, with the requisite security clearances. Contractor personnel must have successfully completed a DHS background investigation within the last three years Key Personnel & Skill Level (1) Project Manager: The Project Manager shall be a single point of contact for the Contracting Officer and the Contracting Officer's Technical Representative. It is anticipated that the Project Manager shall be one of the senior level employees provided by the Contractor for this work effort. The name of Project Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Project Manager, shall be provided to the Government as part of the Contractor's proposal. Experience: Ten or more years applied to complex computer systems and a Bachelor’s or Master’s degree. (2) Lead Configuror: The Lead Configuror shall provide primary leadership and expertise to the combined team and other contractor team members in all material matters related to core package design, configuration and testing, including solution adaptation to best meet requirements,. The Lead Configuror shall also serve as the primary liaison/point of contact to the contractor’s extended team of technical IWMS resources to spearhead inquiries and COTS-related issue investigation/resolution. Experience: Should possess minimum of 4 years facilities management business process expertise and 3 years of hands-on IWMS COTS configuration expertise (full life-cycle for projects of comparable size/complexity) – 2 years of which should be with the Contractor’s IWMS product suite. Should also have a Bachelor’s or Masters degree in applicable discipline. (3) Integration Lead: The Integration Lead shall provide overall solution leadership/expertise to the combined Team and other contractor team members particularly related to the critical interoperability of and integration with other applications or technologies. The Integration Lead shall serve as primary point of contact for all integration matters across the diverse application and technology components that comprise the overall “solution.” Experience: Should possess minimum of 3 years of hands-on experience with Contractor’s IWMS products, at least 1 year and 1 full life-cycle project of comparable size/complexity integrating with a major COTS ERP vendor (i.e. SAP, Sunflower, Oracle), 2 years integrating contractor’s IWMS with GIS and CAD capabilities. Should have Bachelor’s or Masters degree in applicable discipline.
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- Record
- SN02094183-W 20100318/100316235852-116d1e6bf49577dc6d986225bec02a61 (fbodaily.com)
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