SOURCES SOUGHT
70 -- Request for Quotation-KOMAND Software and Helpdesk Support
- Notice Date
- 9/9/2010
- Notice Type
- Sources Sought
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- ITEC4, NCR PARC (NCR-CC), Directorate of Contracting, 2461 Eisenhower Avenue, Alexandria, VA 22331-0700
- ZIP Code
- 22331-0700
- Solicitation Number
- W91QUZRFQITA
- Response Due
- 9/15/2010
- Archive Date
- 11/14/2010
- Point of Contact
- Renaldo Williams, 703-325-9484
- E-Mail Address
-
ITEC4, NCR PARC (NCR-CC)
(renaldo.williams@us.army.mil)
- Small Business Set-Aside
- Total Small Business
- Description
- Request for Quotation-KOMAND Software and Helpdesk Support. The National Capital Region Contracting Center (NCRCC) is requesting a Firm Fixed Price (FFP) quote for the following: Program/Equipment: ITA-DCM, KOMAND Software and Helpdesk Support: Items -Description -Part Number -Qty -Price Software License For: 0001KOMAND DAS 0002KOMAND FMS 0003KOMAND DAMS 0004KOMAND UCS ALL TOTAL FIRM FIXED PRICE (FFP): Vendors shall identify any Not Separately Priced (NSP) items. SPECIAL INSTRUCTIONS AND MANDATORY REQUIREMENTS 1. The evaluation criteria for this action will be Brand Name and Lowest Price Technically Acceptable (LPTA). 2. Brand Name only is mandatory. 3. Vendors are required to bid all or none, and for the exact items requested in this RFQ. 4. Only authorized small business (NAICS code 541519) vendors are being solicited, and may be considered for award. All quotes shall include the bidders Cage code Number, and CLIN Number, as set forth above, for each item. 5. The total price will be evaluated. Quotes for all items, and the total order shall be Firm Fixed Price (FFP). 6. Delivery is required no later than 30 days after date of award. The place of delivery is: Ms. Diane Barnes, IT Specialist, COR 6607 Army Pentagon, BF849D Washington, DC 20310 Email: diane.barnes@hqda.army.mil Telephone: 703-692-9502; Fax: 703-692-0888 7. All vendors are requested to submit quotes that are valid for 30 days after submittal of quote. Proposed prices shall be indicated in the chart above. 8. All questions must be in writing and submitted to Renaldo Williams at renaldo.williams@us.army.mil, no later than 2:00 p.m. on Monday, September 13, 2010. 9. DUE DATE FOR QUOTES: The due date for quotes is no later than 2:00 p.m. on Tuesday, September 15, 2010. As time is of the essence for this procurement, no quotes will be accepted after the quote due date and time. 10. Due to the time constraints, the submittal of the bidders initial bid will be considered as the bidders Final Proposal Revision (FPR). Statement of Work 1.0 BACKGROUND The Department of Army Information Technology Agency, Data Center (ITA-DC), requires Software Support maintenance for software that is installed and operates on the IBM z9 systems located in the Data Center and the IBM z890 system located at our remote site, Disaster Recovery Site. Maintenance and Software support for the software products listed are currently installed and licensed by the Army Information Technology Agency. 2.0 OBJECTIVE/REQUIREMENT The Contractor shall provide software licenses, maintenance releases, and new software releases. Licensing of software shall consist of software maintenance, to include new software releases, problem resolution services, and correction of software errors identified by the Government in the use of the software. Software maintenance releases are scheduled by the vendor to correct known software problems, eliminate deficiencies, which have been identified, or otherwise improve the operational performance and effectiveness of the original software product. Problem resolution services refers to a customer service hot line whereby the vendor provides telephonic technical support to users of its software products, in the exploration identification, and correction of problems associated with the use of the software. Correction of software errors refers to the vendor providing replacement software code, either through scheduled maintenance releases or one-time emergency releases, for sections of current code, which have been determined to contain errors. Software maintenance may occur at either the Contractors site or at the Pentagon depending on the nature of the problem and the security considerations. In such cases, when the security of the system prevents sending dump information out of the Data Center, the Contractor would be required to perform maintenance on-site. Maintenance: The contractor shall provide KOMAND Software Support maintenance for Products listed above. The Government will notify the contractor in writing of all changes in Hardware upgrade, purchase of new hardware system, or any software product that are no longer required by the government. Documentation: Access code, update version of software product as requested by the government, all training and seminar notification via email. 3.0 PERIOD OF PERFORMANCE The contractor shall provide software support maintenance for a period of one (1) year, period of performance date of award for 1 year (1 October 2010 to 30 September 2011). The principal period of maintenance shall be 24 hours per day, 7 days week, 365/366 days per year including holidays; this will be called 24x7 maintenance. 4.0 WARRANTY The Contract shall provide a standard commercial warranty. 5.0 TECHNICAL POC Michael Underwood, IT-Specialist, ITA-DC Email: Michael.Underwood@hqda.army.mil Telephone: 703-692-0349
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/f17b4cad6fbb761d04defecbb02b09e2)
- Record
- SN02275637-W 20100911/100910000641-f17b4cad6fbb761d04defecbb02b09e2 (fbodaily.com)
- Source
-
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