MODIFICATION
R -- Bus Safety and Security Technical Support Services - Amendment 3
- Notice Date
- 2/26/2011
- Notice Type
- Modification/Amendment
- NAICS
- 541611
— Administrative Management and General Management Consulting Services
- Contracting Office
- Department of Transportation, Federal Transit Administration (FTA), Federal Transit Administration HQ, 1200 New Jersey Avenue, SE, Washington, District of Columbia, 20590
- ZIP Code
- 20590
- Solicitation Number
- DTFT60-10-R-00003
- Archive Date
- 3/25/2011
- Point of Contact
- GregoryEYoung, Phone: 2023668090
- E-Mail Address
-
Gregory.Young@dot.gov
(Gregory.Young@dot.gov)
- Small Business Set-Aside
- Total Small Business
- Description
- Amendment No 3 to Bus Safety and Security Technical Support Services: Change in date for receipt of Proposals. CHANGE OF RECEIPT OF PROPOSALS -- SEE ATTACHED OFFICE OF POLICY REVIEW AND DEVELOPMENT (TBP-60) TECHNICAL, ANALYTICAL AND PROGRAM SUPPORT SERVICES The Department of Transportation, Federal Transit Administration (FTA), on behalf of Office of Office of Safety & Security, intends to procure Bus Safety & Security Technical Support Services using competitive procedures under SBA Small Business Program. The contractor shall provide all personnel, supervision as non-personal services necessary to continue program initiatives underway and to deliver products consistent with the program's future Initiatives. The initiatives are described on http://bussafety.fta.dot.gov/initiatives.php. FTA requires continued contractor support to help facilitate, coordinate and deliver training at State DOT Orientation Seminars and conduct voluntary onsite reviews at transit bus agencies. FTA also requires contractor support for the management of Program information, including the development and maintenance of content and resources for the Bus Safety and Security Website. The contractor shall consult FTA and deliver code for the build out of website features. FTA is seeking contractor support to expand the program to address larger transit bus systems, including the collection and development of resource documents and tools and the review of program implementation. FTA also requires contractor support to research the safety issues that impact or may impact the safety of BRT operations, including but not limited to signal systems for prioritizing bus movements, vehicle guidance systems, bus travel ways (exclusive bus ways, bus only lanes, etc.), passenger safety at BRT transit stops, and other identified issues, so as to provide guidance in the design of future BRT operations and to identify research needs. The contractor shall document challenges, identify technical assistance that can be provided and develop assistance as budget allows. The contractor shall perform to the standards specified in the awarded contract. The contractor shall designate a single point of contact (POC) as the Project Manager (PM) for Government use in communicating issues, concerns, or problems. This person shall have the ultimate authority to commit and make decisions on behalf of the contractor's organization in response to Government issues, concerns or problems. This person shall be readily available to respond to FTA concerns, as well as be proactive in alerting the Government to potential contractual issues. Although Government staff may coordinate with other contractor staff, this POC shall serve as the single contractor representative responsible for resolving all issues, concerns, and problems. FTA's Program resources website ( http://bussafety.fta.dot.gov ) provides users with a vast resource library and specific tools designed to assist them in developing, implementing and improving on their safety, security and emergency preparedness programs. The contractor must ensure its team has working knowledge of the website, its capabilities and the experience and technical expertise to expand the site to larger systems that include both bus and rail operations. The contractor must possess the expertise with bus safety and security program curriculums and guidelines. This is a 100% Small Business Set A-Side Acquisition under the SBA's Small Businesses Program. The designated NAICS code is 541611 with a size standard of $7.5M. Interested parties are encouraged to submit a more suitable NAICS Code before or during the Questions and Answer period. Questions about this requirement are to be submitted NLT 10 days after publication of the Request for Proposal (RFP). The scope of this SOW includes tasks to assure the Federal Transit Administration (FTA) can discharge its Safety and Security support responsibilities. The specific tasks described above will require resource support as follows: The contractor shall provide materials and markup for the content, which is compliant to all federal guidelines, and standards set for cross browser compatibility. Content shall be tailored to the style guide and technological framework in place for the current bus safety and security program website. The contractor shall have demonstrated experience in programming and delivering new media tools at the Federal government level. The Contractor shall provide all necessary personnel, administrative, and managerial resources necessary for the support of this contract as summarized below and identified in the specific CLINs: Task Area 1: Kick-off Meeting and Work Plan The contractor shall meet with the Program Manager to develop a project Work Plan that identifies the schedule for milestones and deliverables under this Task Order. •· The contractor shall draft its work plan for this Task Order modification and submit to FTA. The work plan shall identify time frames for each project deliverable. •· The contractor shall present the work plan to the FTA Program Manager during a no more than one-day meeting. •· The contractor is responsible for taking notes during the meeting and must incorporate any changes required by the Program Manager into a revised work plan. •· The contractor shall deliver the final work plan to FTA. Task Area 2: Literature Review The contractor shall conduct a critical review of existing domestic and international literature relevant to BRT safety issues and prepare a white paper that summarizes the review results. The white paper shall include a bibliography of the documents reviewed, and shall be provided in draft form for FTA review and comment prior to being finalized. The contractor shall address all FTA comments and submit a final white paper for FTA review and approval. The contractor shall also compile a document library of all relevant literature identified and reviewed during the course of the literature search. The contractor shall assist FTA as necessary in posting this document library to FTA's Bus Safety and Security Resource Website. Task Area 3: Safety Data Analysis and Presentation Task Area C.1: Data collection and Analysis The contractor shall collect data on accidents from bus transit agencies including those currently operating BRT systems (both within the U.S. and abroad). At a minimum, the contractor must identify the type of bus operation, accident type, accident impacts (injuries, fatalities, property damage, and environmental damage), and probable accident causes and/or contributing factors. The contractor shall include other evaluation factors identified by FTA. The contractor shall analyze the collected data to identify trends over the previous three-year period and any possible effective practices used by transit agencies to mitigate and/or prevent accidents and related adverse safety conditions. Task Area C.2: Annual Safety Performance Report The contractor shall develop an annual report that presents bus transit safety trends for each calendar year and against previous years. The report shall include comprehensive statistical analyses on a wide range of safety performance indicators. Indicators would concern the actual safety performance level that has been achieved and provide a measure of the underlying risk in the industry. Key elements of the statistical analyses include: Risk areas which reflect the various sources of risk Identification of controls in place to address risks Identification of hazardous events that lead to injuries and/or fatalities Attempt to differentiate between changes in underlying safety and the chance fluctuations that can occur from year to the next Determinations of statistical "significance" where reasonable confidence exists that there has been a real improvement or deterioration The report shall present factors that may influence the future of bus transit safety. Finally, the report shall report on notable safety-related occurrences for the year. Task Area 4: Expand Resource and website Tools for Larger Transit Bus Systems The contractor shall support FTA to expand the reach of technical assistance and website tools to include materials for larger bus systems. Task Area 4.1: Resources The existing technical assistance resource library housed on the new FTA website contains a large number of documents that have universal applicability regardless of transit system size. However, the initial focus of the FTA program has been to address the needs of smaller transit agencies and thus materials have been reviewed and chosen for the website based partially on that priority. As the program moves forward in addressing the needs of larger bus systems, it shall be important to expand the resource identification process to include documents that have specific applicability to larger systems including resources that are applicable to rail operations and maintenance and safety requirements. The contractor shall identify and collect technical assistance materials for larger transit systems. The contractor shall identify technical assistance materials to be uploaded to the website resource library. Resource must be in a web-accessible format. The contractor shall coordinate with FTA's SSO Program to ensure that resources supporting rail systems are incorporated into the website. The contractor shall help set up a small committee with APTA to facilitate quarterly meetings regarding assistance to larger bus systems The contractor shall facilitate quarterly meetings with APTA to identify resources for review. Periodically, the consultant shall review online technical assistance materials to assess whether or not they require updating or removal from the content management system. If gaps in resources are identified, the contractor shall develop technical assistance materials to fill gaps identified through program or feedback from industry. As necessary, the contractor shall develop templates, checklists or forms to fill gaps in existing technical assistance tools. The contractor shall provide video scripts and content to support the Program's Learning Series. Task Area 4.2: Website functionality and design The new and re-engineered FTA Bus Program is founded on the philosophy that "one size does not fit all" in the implementation of safety, security, and emergency preparedness efforts. Consistent with the "one size does not fit all" philosophy, the existing self-assessment tool was designed specifically for use by rural and small urban transit agencies. It has been validated through the onsite review process as an effective instrument in identifying smaller transit system strengths and areas in need of improvement. This tool shall have only limited applicability for use with mid-size and large transit bus agencies. Therefore a new and expanded self-assessment tool that reflects the operating characteristics and environments of mid to large transit agencies must be developed to support the evaluation of safety, security, and emergency preparedness performance. The contractor shall meet with FTA to collect information regarding the expansion of the site's design, hosting and functionality specifications to meet the needs of larger systems that operate both bus and rail. The contractor shall provide wireframes of the site's new design and functionality to FTA for review and approval. The contractor shall use employee's extensive industry experience to expand the resource library and to address issues facing larger systems which operate both bus and rail. The contractor shall develop new methods within the site to help agencies identify problems and quickly find the bus or rail content they are looking for. The contractor shall use employee's experience to develop new methods within the site for agencies to evaluate their progress in the program. The contractor shall utilize NTD data and aggregate user date from the site to create tools and features that encourage collaboration and community for bus and rail operators facing similar challenges. The contractor shall adhere to 508 and modern web standards compliance. The contractor shall use video footage, maps, graphs, charts, and interactive tools to help bus and rail providers identify problems facing their agency. The contractor shall identify questions from the existing self-assessment tool that apply medium to large size bus systems. The contractor shall use its experience in onsite reviews to identify questions that must be added to the checklist to address aspects of large transit systems. The contractor shall use its experience to ensure the site meets FTA's requirements for off-site hosting and security. The contractor shall use its experience with php programming to integrate new questions into the code of the existing self-assessment framework. The contractor shall use its mysql and php programming experience to provide tools that allow users to filter questions based on preliminary review questions related to system size. The contractor shall send website-generated emails to a select group to test the new self-assessment tool. Task Area 5: Provide Web-based Case Studies FTA wishes to expand its capability to deliver short, informative learning videos to the transit bus community through its program website. FTA is looking to develop a case-based approach that provides the industry an opportunity to read cases, view streamed video, and follow links to the Resource Library of current effective practices. FTA expects the web-based cases to bridge effective practices and the complex transit bus industry. The outcome shall be that industry representatives are able to practice recognizing and solving issues as they relate to safety, security and emergency preparedness. The contractor shall identify a methodology for industry representative to apply during their review of the case and that they can leverage during their everyday operations. The contractor shall develop two case studies. The contractor shall develop a mechanism for the website so that industry representatives can share their stories. The contractor shall review submitted stories and identify those that shall be used as we-based case studies and draft the video script for each case. The contractor shall tape each approved case study and submit the video to FTA. Upon approval, the contractor shall upload the video to the Bus Website, along with a transcript, images, and links to relevant effective practices. The contractor shall track usage of each case study and report analytics back to FTA on a quarterly basis. Task Area 6: Working Group and MOU Partner Coordination FTA currently coordinates with its Working Group members, subgroup members and representatives from AASHTO, APTA and CTAA. The contractor shall support FTA in the conduct of quarterly meetings or teleconference calls with its MOU Partners (AASHTO, APTA, and CTAA). The contractor shall maintain ongoing correspondence and communication with Working Group and subgroup members and document communication for FTA. Task Area 7: Outreach and Collaboration The Transit Bus Safety and Security Program initiated coordination efforts with state DOTs and their sub-recipients through a State DOT Invitational Workshop and the state DOT Orientation Seminars. FTA would like to build on existing partnerships with APTA, AASHTO, CTAA, National RTAP, TSA and Tribal Community Representatives and enhance program awareness through coordination at workshops, conferences and other venues. Further, FTA shall reach out more frequently to stakeholders through meetings and teleconference calls to discuss program policy and direction. In addition, FTA shall coordinate its own workshops to support the advancement of the program at venues whose focus is not primarily on safety, security and emergency preparedness. The contractor shall update program presentations for distribution to the community and presentation on the Bus Website. The contractor shall use its relationships with bus program partners to solicit opportunities where FTA can present the program at venues. The contractor shall document an approach to increasing outreach and collaboration efforts and present the paper to FTA for review and approval. Upon FTA's approval and direction, the contractor shall ensure materials are prepared for outreach efforts. The contractor shall develop a brief informative program for educating FTA personnel on the bus program and submit it to FTA for review and approval. Task Area 8: State DOT Orientation Seminars For each seminar, the contractor shall solicit states for participation, develop materials and handouts for seminar participants, deliver training on the Transit Bus Safety and Security Program and demonstrate the Program's resource website. Over the past two years, FTA has piloted orientation seminars at participating state DOTs to help them and their sub-recipients better understand FTA's Program, its resource website as well as their own safety, security, and emergency preparedness priorities. The state DOT orientation seminars provide an opportunity for FTA program representatives, state DOT representatives, and individual transit agency representatives to engage in conversations about safety, security, and emergency preparedness challenges facing rural and small urban transit providers. •· The contractor shall lead the planning and delivery of nine (9) seminars at select State DOT provided facilities for the delivery of training to State DOT representatives and invited transit bus agencies. •· The contractor shall be responsible for all correspondence, historical materials, and satisfying state DOT questions. •· The contractor shall develop all necessary training materials to educate participants in FTA's Bus Program. •· The contractor shall work with the State DOT representatives to ensure adequate meeting space for each of the one-day orientation seminars. •· The contractor shall coordinate with State DOT representatives to identify a hotel and reserve a block of rooms as prescribed by the State DOT representative. FTA shall not provide invitational travel for the seminars. •· The contractor shall coordinate with FTA Regional Offices and state DOTs. •· The contractor shall develop the agenda, meeting materials, including presentations necessary to conduct the training, and evaluation forms. •· The contractor shall deliver FTA approved training in safety, security and emergency preparedness to State DOT and transit bus agency participants. •· The contractor shall demonstrate FTA's Transit Bus Safety and Security Program Website. •· The contractor shall provide specific training for tools included in FTA's Transit Bus Safety and Security Program Website. •· The contractor shall be responsible for audiovisual costs for each training seminar. •· The contractor shall prepare an overview presentation and a presentation of the evaluation results and submit to FTA. •· The contractor shall develop content derived from the state DOT seminars for posting to Program resource website. •· The contractor shall ensure developed content is programmed with necessary html codes to ensure consistency with current site content. •· The contractor shall provide content to FTA for posting within one business week of acquiring the content. Task Area 9: Onsite Safety, Security and Emergency Preparedness Reviews The contractor staff shall utilize its expertise in the performance of bus safety, security and emergency preparedness reviews to complete this task. The contractor should identify how it is prepared and has necessary experience to coordinate voluntary reviews with Program stakeholders and develop the necessary methodology and checklist to conduct the reviews. Task Area 9.1: Voluntary Bus Reviews Each voluntary review allows FTA to work directly with individual transit providers and assess their safety, security and emergency preparedness programs within the context of the Program's Framework. FTA also uses the reviews to oversee program implementation and deliver practical technical assistance in the form of effective industry practices, such as templates, forms, plans and procedures. •· The contractor shall use its demonstrated familiarity with the industry and program community to identify ten (10) transit agencies to be reviewed each year for the term of this contract. Five (5) agencies should be greater than 250 buses in size. •· The contractor shall present an ongoing list of volunteer agencies to FTA for review. •· The contractor shall develop and draft its methodology and checklist to be implemented during the planning and conduct of each review and submit to FTA for review. The contractor must demonstrate familiarity with FTA's current review program. •· The contractor shall conduct the onsite reviews using the approved methodology and checklist. •· The contractor shall ensure the review is comprehensive and identifies any potential gaps in safety, security or emergency preparedness programs. •· The contractor shall complete a Final Review Report for each onsite review and deliver it to FTA (including Regional Office and the state DOT) and the transit bus agency. The Final Report should be marked SSI. •· The contractor shall provide available technical assistance materials to the transit bus agency representative as necessary and document the assistance given. •· The contractor shall identify effective practices that may be incorporated into FTA's Program resource website. •· The contractor shall provide onsite training to the reviewed transit agency on how it can incorporate the use of FTA's Program resource website to address any identified gaps in safety, security or emergency preparedness. •· The contractor shall provide FTA a status report on the onsite reviews to include the number and areas of findings. •· Within one (1) week of the distribution of the Final Report, the contractor shall administer a brief survey of the transit agency for feedback on the review. Six (6) months after each review, the contractor shall administer a second survey to solicit feedback on whether the transit agency has been able to implement any of FTA's recommendations. •· The contractor shall present findings from the surveys to FTA twice annually. •· The contractor shall develop content derived from the onsite reviews for posting to Program resource website. •· The contractor shall ensure developed content is programmed with necessary html codes to ensure consistency with current site content. •· The contractor shall provide content to FTA for posting within one business week of acquiring the content. Task Area 9.2: BRT System Reviews The contractor shall conduct a total of two (2) onsite reviews of existing and proposed BRT systems operating in the U.S. to gather qualitative information pertaining to the BRT safety and security issues faced by the nation's transit agencies. FTA shall approve the BRT systems to be reviewed. The contractor shall develop a structured onsite review guide to support the onsite review process and interviews. The onsite reviews shall be directed towards evaluating BRT safety issues associated with, but not limited to, signal systems, passenger stop areas, vehicle guidance systems, giving priority to transit vehicles by running bus service on exclusive right-of-ways such as bus ways and exclusive lanes on expressway, designation of bus only lanes on arterial streets, and providing traffic signal priority or queue jumping to transit vehicles. The contractor shall document the results of each of the two onsite reviews in the form of site visit reports. The site visit reports must provide a description of the BRT system, a summary of onsite activities, a summary of findings and issues identified during the onsite review, and proposed recommendations for addressing identified safety concerns and issues. Safety considerations related to the design, construction and pre-revenue operations of BRT systems shall be specifically highlighted in the reports. The contractor shall also prepare a report that summarizes BRT onsite reviews and includes a prioritized list of safety issues faced by the BRT industry. Task Area 10: Special Projects The contractor shall perform research in the areas of public bus transportation safety, security and emergency management to support emerging trends in each discipline as they affect the public bus transportation industry. This task may include the development of briefing papers, white papers, special studies and data collection and analysis and support for conferences and workshops. An Indefinite Delivery Indefinite Quantity type contract(s) with Fixed Labor Rates is anticipated. The contract duration period will be One Three Year Base Period Plus Two (2) Twelve Month Option Periods beginning on or about 01 APR 2011. The place of performance will be within Continental United States (CONUS). Contractor personnel will not require a current clearance. A written Request for Proposal (RFP) will be posted is attached to this Amendment. The Government reserves the right to revise its acquisition strategy and solicitation requirement based upon industry responses. No hard copies of the RFP will be issued. All amendments will be posted and must be retrieved from the FedBizOps website. Responses to the RFP must be submitted by email to the POC identified below. No solicitation mailing list will be compiled. Contractors are responsible for all costs for submitting their requirements packages. POC is Gregory E. Young, at 202/366-8090, or Gregory.Young@dot.gov. *NOTE 1: The following questions can be asked at the Contracting Officer's discretion. In addition, the following questions must be answered and elaborated on as part of the package: (1) Past Performance - Does your firm have the relevant past performance within the last three years (include contract numbers, contract types, dollar value of each procurements, point of contracts, and brief description of the work performed)? And (2) Corporate Experience - Does your firm have the work experience similar in nature, scope, complexity, and difficulty of work in the SOW?
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DOT/FTA/FTAHQ/DTFT60-10-R-00003/listing.html)
- Place of Performance
- Address: Within the Continental United States (CONUS), Washington, District of Columbia, 20590, United States
- Zip Code: 20590
- Zip Code: 20590
- Record
- SN02388656-W 20110228/110226233016-c2c599f24f3aa4f9942adf5cacf5a348 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
| FSG Index | This Issue's Index | Today's FBO Daily Index Page |