SOLICITATION NOTICE
R -- USPSC - Senior Program Operations Specialist - Solicitation
- Notice Date
- 3/31/2011
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 921190
— Other General Government Support
- Contracting Office
- Agency for International Development, Washington D.C., USAID/Washington, 1300 Pennsylvania Avenue, NW, Room 7.10-006, Washington, District of Columbia, 20523, United States
- ZIP Code
- 20523
- Solicitation Number
- SOL-OFDA-11-000016
- Archive Date
- 4/29/2011
- Point of Contact
- Eleanor Henning, Phone: 2026619334, Jeff Gilleo, Phone: 2026619366
- E-Mail Address
-
ehenning@usaid.gov, jgilleo@usaid.gov
(ehenning@usaid.gov, jgilleo@usaid.gov)
- Small Business Set-Aside
- N/A
- Description
- OF612 Continuation Sheet OF612 Form Solicitation for SOL-OFDA-11-000016 SOLICITATION NUMBER: SOL-OFDA-11-000016 ISSUANCE DATE: March 31, 2011 CLOSING DATE: April 14, 2011, 5:00 p.m. EDT SUBJECT: Solicitation for U.S. Personal Service Contractor for a Senior Program Operations Specialist, Office of the Director in Washington, D.C. Ladies/Gentlemen: The United States Government, represented by the U.S. Agency for International Development (USAID), is seeking applications (Optional Form 612 only) from qualified U.S. citizens to provide personal services as a Senior Program Operations Specialist under a personal services contract, as described in the attached solicitation. Submittals shall be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials: • Complete and hand-signed federal form OF-612 (including OF-612 continuation sheets as needed). NOTE: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described in the "Applying" section. Please carefully review the complete job announcement and the "Applying" instructions. Failure to provide the required information and/or materials will result in your not being considered for employment. • Supplemental document specifically addressing the six (6) Quality Ranking Factors (QRFs) shown in the solicitation. Incomplete or unsigned applications shall not be considered. These signed forms must be mailed, delivered, faxed, or emailed (email applications must be signed) to: GlobalCorps 529 14th Street, NW, Suite 700 Washington, DC 20045 E-Mail Address: srposod@globalcorps.com Facsímile: (202) 315-3803 or (240) 465-0244 Applicants should retain for their records copies of all enclosures which accompany their applications. Any questions on this solicitation may be directed to: Eleanor Henning or Jaimee Braun Telephone Number: (202) 661-9334 or (202) 661-9377 E-Mail Address: srposod@globalcorps.com Website: www.globalcorps.com Facsímile: (202) 315-3803 or (240) 465-0244 Sincerely, Lance Butler III Contracting Officer Solicitation for U.S. Personal Service Contractor (PSC) Senior Program Operations Specialist, Office of the Director 1. SOLICITATION NO.: SOL-OFDA-11-000016 2. ISSUANCE DATE: March 31, 2011 3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: April 14, 2011, 5:00 pm EDT 4. POSITION TITLE: Senior Program Operations Specialist 5. MARKET VALUE: GS-13 equivalent ($89,033 - $115,742 - includes locality pay). Final compensation will be negotiated within the listed market value based upon the candidate's past salary, work history and educational background. Salaries over and above the top of the pay range will not be entertained or negotiated. Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed. 6. PERIOD OF PERFORMANCE: Two years, with three one-year options 7. PLACE OF PERFORMANCE: Washington, D.C. 8. STATEMENT OF WORK POSITION DESCRIPTION BACKGROUND The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters. OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into three divisions. The Disaster Response and Mitigation Division (DRM) is responsible for the provision of emergency humanitarian assistance through to non-governmental organizations (NGOs), international organizations including the United Nations agencies, and to other partners to ensure the implementation and delivery of this assistance. This division also oversees OFDA's non-response efforts in disaster risk reduction. DRM also coordinates with other organizations for the provision of relief supplies and assistance. DRM devises, coordinates, and implements program strategies for a variety of natural and man-made disaster situations. It encompasses a group of technical sector specialists who provide expert capability in assessing the quality of disaster response and disaster risk reduction activities. The Program Support Division (PS) provides programmatic and administrative support including budget/financial services, procurement planning and guidance, contracts and grants administration, and communication support for OFDA's Washington and field offices. The Operations Division (OPS) develops and manages logistical and operational support for disaster responses and administrative support to all offices and operations. OPS maintains readiness to respond to emergencies through several mechanisms, including managing Search and Rescue Teams (SAR), coordinating and supporting Disaster Assistance Response Teams (DARTs), and the Washington-based Response Management Teams (RMTs) as needed. OFDA's Office of the Director is responsible for management of OFDA's strategic relationship with international organizations and non-governmental organizations, leading external coordination efforts with traditional and non-traditional donors, leading efforts in humanitarian policy and humanitarian architecture work, setting the strategic direction for OFDA's work with multi-lateral organizations, and establishing OFDA policy on a range of humanitarian issues and managing global programs. INTRODUCTION The Office of the Director (OD) tracks trends and policy developments in the humanitarian assistance field, recommends strategies for action, initiates policy and internal guidance for the organization and maintains global relationships with OFDA implementing partners and other donors. It currently consists of the Director, Deputy Director, Operations Support Coordinator, Administrative Assistant, Senior Humanitarian Policy Advisor, Humanitarian Advisors at the U.S. Missions to the United Nations and to the European Union (USUN and USEU) and a Program Operations Specialist (POS). Other positions, such as additional Program Operations Specialists, Senior Displaced Populations and Protection Advisor, NGO Coordinator and Communications Outreach Specialists are in the process of being recruited. The Senior POS manages a multi-million dollar portfolio and provides programmatic and technical support and is responsible for preparing documentation concerning disasters worldwide. OBJECTIVE To obtain the services of a Senior Program Operations Specialist to provide programmatic, liaison and grant management support to the Office of the Director. 9. CORE FUNCTIONAL AREAS OF RESPONSIBILITY DUTIES AND RESPONSIBILITIES External Relations: • Assist the Senior Humanitarian Advisor with the management of OFDA's strategy with international organizations (IOs), non-governmental organizations (NGOs), and other partners worldwide for all functional areas, and especially in the areas of coordination and organizational effectiveness. • Develop and maintain communications and relationships with partner organizations/offices, both within and outside the U.S. Government (USG) to ensure essential coordination of actions and information exchanges. • Respond to inquiries, perform outreach services, and facilitate their access to OFDA staff. • Organize monthly and annual consultations with partner agencies and organizations and manage strategic relationships with IOs. • Participate in external and internal policy discussions on humanitarian issues to improve collective performance. Participate in discussions related to the work of the current emergency responses when requested. Take notes and produce meeting summaries to ensure program policy consistency. Internal Coordination: • Coordinate tasks and activities with OFDA colleagues, especially in DRM, as well as with DCHA's Office of Food for Peace (FFP), Office of Transition Initiatives (OTI), Office of Program, Policy, and Management (PPM), and the Department of State's Bureau of Population, Refugees, and Migration (PRM), as appropriate. Participate in appropriate OFDA staff meetings. • Participate in the OFDA-internal Humanitarian Policy Working Group which formulates guidance for OFDA staff on a range of humanitarian issues. • Assist with a wide range of taskers and briefing books. Grant Portfolio Management: • Manage a multi-million dollar portfolio of international grants. • Become certified and serve as the Agreement Officer's Technical Representative (AOTR) or Contracting Officer's Technical Representative (COTR) for awards managed by the OD. • Prepare all documentation to obtain timely award approval. This will involve properly inputting data into Office and Agency administrative and financial tracking systems for transmittal to the Office of Acquisition and Assistance (OAA). • Ensure that all steps involved in managing a grant portfolio are performed, i.e., data entry, file maintenance, and close communication with relevant OFDA or other USAID staff, as needed. • Track program reports from grantees and ensure reports are received in a timely manner. • Support the formulation of annual budget requests for OD and assist in tracking funding. • Review program reports to ensure that program objectives are achieved. Provide grantees with feedback on reports, and share reports with appropriate team members. • Track OD accruals quarterly and manage portfolio de-obligations. • Review awards with IOs to ensure quality standards and consistency with awards. • Help track trends with IOs and award processes internal and external to the agency, including any special language pertaining to funding for IOs. • Ensure consistency in our grant management process across partner agencies. Grant Guidelines: • Promote uniform policies and procedures for relating to partner agencies on grant management. • Represent OD and participate in the work of the OFDA's Grants Working Group (GWG), an internal OFDA working group designed to develop OFDA policy guidance on grant making and supporting processes and to maintain and refine criteria for assessing IO and NGO proposals for program management and financial soundness. • Brief partner agencies and help disseminate information on OFDA grants guidelines. Congressional Interest: • Respond to and facilitate requests for information on OFDA programs from members of Congress and other external inquiries. • Track projects or activities that may result in congressional interest. This includes tracking congressional correspondence relating to OFDA functions, preparing and analyzing replies for the Director and Deputy Director to ensure consistency with published program results or previous statements concerning the same topics. Administrative and Other General Duties and Responsibilities: • Participate in the preparation of memoranda and briefing papers for OFDA and other parts of USAID. • Assist in any follow-up actions regarding ongoing and current emergency programs. • Draft routine responses to inquiries and participate in making recommendations to resolve issues, as appropriate. • Serve as a member of the Washington Response Management Team (RMT), which provides services and support to Disaster Assistance Response Teams (DARTs) deployed in response to disasters. The duties on the Washington Response Management Team will be varied. • Serve, as needed, as OD representative on technical evaluation panels for OFDA solicitations and awards, including Personal Service Contractors, Cooperative Agreements, Grants, and Contracts. • As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time. • Serve as OFDA after-hours duty officer on a rotational basis, for approximately one week every six months. SUPERVISORY RELATIONSHIP: The Senior Program Operations Specialist works under the supervision of and reports directly to the Senior Humanitarian Policy Advisor. He/she may also be tasked directly by the OFDA Director or Deputy Director. SUPERVISORY CONTROLS: The incumbent of this position is expected to take initiative, act independently within the larger team parameters, and perform with minimal direction from the Senior Humanitarian Advisor in the performance of his/her duties. The Senior Program Operations Specialist will supervise a Program Operations Specialist and a Program Operations Assistant. 10. PHYSICAL DEMANDS The work is generally sedentary and does not pose undue physical demands. During deployment on Disaster Assistance Response Teams (DARTs) (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds). 11. WORK ENVIRONMENT Work is primarily performed in an office setting. During deployment on Disaster Assistance Response Teams (DARTs) (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions. 12. START DATE: Immediately, once necessary clearances are obtained. 13. POINT OF CONTACT: See Cover Letter. EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION (Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.) Bachelor's degree with significant study in or pertinent to the specialized field (including, but not limited to, International Relations, Political Science, Humanitarian Assistance or Disaster Management), and seven (7) years of relevant work experience (preferably a portion of which with the Federal Government or with a public international organization), including at least two (2) years of international field experience. OR Master's degree with significant study in or pertinent to the specialized field (including, but not limited to, International Relations, Political Science, and Disaster Management), and five (5) years of relevant work experience (preferably a portion of which with the Federal Government or with a public international organization), including at least two (2) years of international field experience. SELECTION FACTORS (Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position. The applicant shall use the "Other Qualifications" section of the OF-612 to address the italicized Selection Factor listed below.) • Applicant is a U.S. Citizen; • Complete and hand-signed federal form OF-612 and OF-612 continuation sheets submitted; • All applicants must submit complete dates (months/years) and hours per week for all positions listed on the OF-612 to allow for adequate evaluation of your related and direct experience. Experience that cannot be quantified will not be counted towards meeting the experience requirements. • Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted; • Ability to obtain a SECRET level security clearance as provided by USAID; • Satisfactory verification of academic credentials; • Knowledge of international humanitarian assistance programming. QUALITY RANKING FACTORS (QRFs) (Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors are listed in priority order from highest to least.) QRF #1 Excellent written communication skills as demonstrated through the preparation of concise, clear, and grammatically sound documents describing a position, situation, or policy. Excellent oral communication skills as demonstrated by public speaking experience. QRF #2 Demonstrated knowledge and expertise in administrative management of large complex program portfolios from the proposal to the award process. QRF #3 Proven experience in providing expert guidance in the area of humanitarian assistance with regard to the policy implications of issues and developments, based on hands-on experience in the field of humanitarian action and a thorough on-the-ground knowledge of the international humanitarian system concepts, objectives, principles and issues. QRF #4 Demonstrated knowledge of the range of organizations participating in international humanitarian assistance, including governmental, international and non-governmental organizations. Detailed knowledge of structures, mandates, and policies of the United Nations system is needed. QRF #5 Demonstrated ability to consistently and independently perform in a high-pressure environment. Strong worth ethic and ability to initiate, develop and manage multiple projects simultaneously. A high degree of diplomatic skills. Excellent personal organization, facilitation, meeting planning, and team skills. QRF #6 Direct experience with USAID programs, U.S. policy and regulations for responses to natural disasters and complex emergencies, and overall experience with U.S. Government systems and structure. BASIS OF RATING: Applicants who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the Quality Ranking Factor (QRF) responses. Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks. Applicants are required to address each of the QRFs on a separate sheet describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection and/or Quality Ranking Factors may result in your not receiving credit for all of your pertinent experience, education, training and/or awards. The Applicant Rating System is as Follows: QRFs have been assigned the following points: QRF #1 - 10 points QRF #2 - 10 points QRF #3 - 10 points QRF #4 - 10 points QRF #5 - 5 points QRF #6 - 5 points Interview Performance - 30 points Satisfactory Professional Reference Checks - 20 points Total Possible Points: 100 APPLYING: Applications must be received by the closing date and time at the address specified in the cover letter. Qualified individuals are required to submit: 1. A complete U.S. Government OF-612 form with hand-written signature (including OF-612 continuation sheets as needed) (downloadable forms are available on the USAID website, http://www.usaid.gov/forms, internet http://www.gsa.gov/Portal/gsa/ep/formslibrary.do, at Federal offices, or at www.globalcorps.com). NOTE: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described in this section. Failure to provide the required information and/or materials will result in your not being considered for employment. 2. A supplemental document specifically addressing the six (6) Quality Ranking Factors (QRFs) shown in the solicitation. To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any cover letter. DOCUMENT SUBMITTALS Via mail: GlobalCorps, 529 14th Street, NW, Suite 700, Washington, DC 20045 Via facsímile: (202) 315-3803 or (240) 465-0244 Via email: srposod@globalcorps.com The most qualified candidates may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. NOTE: If a Secret security clearance is not obtained within nine months after offer acceptance, the offer may be rescinded. NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the application. NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS All individuals contracted as US PSCs are required to have a DUNS Number. USAID will provide a generic DUNS Number and PSCs are not required to register with CCR. For general information about DUNS Numbers, please refer to FAR Clause 52.204-6, Data Universal Numbering System (DUNS) Number (10/2003) https://www.acquisition.gov/far/current/html/52_200_206.html LIST OF REQUIRED FORMS FOR PSCs Forms outlined below can found at: http://www.usaid.gov/forms/ or at http://www.forms.gov/bgfPortal/main.do 1. Optional Form 612. 2. Medical History and Examination Form (DS-6561). ** 3. Questionnaire for Sensitive Positions (for National Security) (SF-86), or ** 4. Questionnaire for Non-Sensitive Positions (SF-85). ** 5. Finger Print Card (FD-258). ** 6. Employment Eligibility Verification (I-9 Form). ** ** Forms 2 through 6 shall be completed ONLY upon the advice of the Contracting Officer that an applicant is the successful candidate for the job. CONTRACT INFORMATION BULLETINS (CIBs) and ACQUISITION & ASSISTANCE POLICY DIRECTIVES (AAPDs) PERTAINING TO PSCs CIBs and AAPDs contain changes to USAID policy and General Provisions in USAID regulations and contracts. Please refer to http://www.usaid.gov/business/business_opportunities/cib/subject.html#psc to determine which CIBs and AAPDs apply to this contract. AAPD 06-10 - PSC MEDICAL PAYMENT RESPONSIBILITY AAPD No. 06-10 is hereby incorporated as Attachment 1 to the solicitation. BENEFITS/ALLOWANCES: As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances: BENEFITS: Employer's FICA Contribution Contribution toward Health & Life Insurance Pay Comparability Adjustment Annual Increase Eligibility for Worker's Compensation Annual & Sick Leave ALLOWANCES (if Applicable).* (A) Temporary Lodging Allowance (Section 120). (B) Living Quarters Allowance (Section 130). (C) Post Allowance (Section 220). (D) Supplemental Post Allowance (Section 230). (E) Separate Maintenance Allowance (Section 260). (F) Education Allowance (Section 270). (G) Education Travel (Section 280). (H) Post Differential (Chapter 500). (I) Payments during Evacuation/Authorized Departure (Section 600), and (J) Danger Pay (Section 650). * Standardized Regulations (Government Civilians Foreign Areas). FEDERAL TAXES: USPSCs are required to pay Federal Income Taxes, FICA, and Medicare ALL QUALIFIED APPLICANTS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-DISQUALIFYING HANDICAP, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR. ATTACHMENT 1 ACQUISITION & ASSISTANCE POLICY DIRECTIVE (AAPD) NO. 06-10 PSC MEDICAL EXPENSE PAYMENT RESPONSIBILITY General Provision 22, MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER 2006) (a) Definitions. Terms used in this General Provision are defined in 16 FAM 116 available at http://www.state.gov/m/a/dir/regs/fam/c23002.htm. Note: personal services contractors are not eligible to participate in the Federal Employees Health Programs. (b) The regulations in the Foreign Affairs Manual, Volume 16, Chapter 520 (16 FAM 520), Responsibility for Payment of Medical Expenses, apply to this contract, except as stated below. The contractor and each eligible family member are strongly encouraged to obtain health insurance that covers this assignment. Nothing in this provision supersedes or contradicts any other term or provision in this contract that pertains to insurance or medical costs, except that section (e) supplements General Provision 25. "MEDICAL EVACUATION (MEDEVAC) SERVICES." (c) When the contractor or eligible family member is covered by health insurance, that insurance is the primary payer for medical services provided to that contractor or eligible family member(s) both in the United States and abroad. The primary insurer's liability is determined by the terms, conditions, limitations, and exclusions of the insurance policy. When the contractor or eligible family member is not covered by health insurance, the contractor is the primary payer for the total amount of medical costs incurred and the U.S. Government has no payment obligation (see paragraph (f) of this provision). (d) USAID serves as a secondary payer for medical expenses of the contractor and eligible family members who are covered by health insurance, where the following conditions are met: (1) The illness, injury, or medical condition giving rise to the expense is incurred, caused, or materially aggravated while the eligible individual is stationed or assigned abroad; (2) The illness, injury, or medical condition giving rise to the expense required or requires hospitalization and the expense is directly related to the treatment of such illness, injury, or medical condition, including obstetrical care; and (3) The Office of Medical Services (M/MED) or a Foreign Service medical provider (FSMP) determines that the treatment is appropriate for, and directly related to, the illness, injury, or medical condition. (e) The Mission Director may, on the advice of M/MED or an FSMP at post, authorize medical travel for the contractor or an eligible family member in accordance with the General Provision 10, Travel and Transportation Expenses (July 1993), section (i) entitled "Emergency and Irregular Travel and Transportation." In the event of a medical emergency, when time does not permit consultation, the Mission Director may issue a Travel Authorization Form or Medical Services Authorization Form DS-3067, provided that the FSMP or Post Medical Advisor (PMA) is notified as soon as possible following such an issuance. The contractor must promptly file a claim with his or her medevac insurance provider and repay to USAID any amount the medevac insurer pays for medical travel, up to the amount USAID paid under this section. The contractor must repay USAID for medical costs paid by the medevac insurer in accordance with sections (f) and (g) below. In order for medical travel to be an allowable cost under General Provision 10, the contractor must provide USAID written evidence that medevac insurance does not cover these medical travel costs. (f) If the contractor or eligible family member is not covered by primary health insurance, the contractor is the primary payer for the total amount of medical costs incurred. In the event of a medical emergency, the Medical and Health Program may authorize issuance of Form DS-3067, Authorization for Medical Services for Employees and/or Dependents, to secure admission to a hospital located abroad for the uninsured contractor or eligible family member. In that case, the contractor will be required to reimburse USAID in full for funds advanced by USAID pursuant to the issuance of the authorization. The contractor may reimburse USAID directly or USAID may offset the cost from the contractor's invoice payments under this contract, any other contract the individual has with the U.S. Government, or through any other available debt collection mechanism. (g) When USAID pays medical expenses (e.g., pursuant to Form DS-3067, Authorization for Medical Services for Employees and/or Dependents), repayment must be made to USAID either by insurance payment or directly by the contractor, except for the amount of such expenses USAID is obligated to pay under this provision. The Contracting Officer will determine the repayment amount in accordance with the terms of this provision and the policies and procedures for employees contained in 16 FAM 521. When USAID pays the medical expenses, including medical travel costs (see section (e) above), of an individual (either the contractor or an eligible family member) who is covered by insurance, that individual promptly must claim his or her benefits under any applicable insurance policy or policies. As soon as the individual receives the insurance payment, the contractor must reimburse USAID for the full amount that USAID paid on the individual's behalf or the repayment amount determined by the Contracting Officer in accordance with this paragraph, whichever is less. If an individual is not covered by insurance, the contractor must reimburse USAID for the entire amount of all medical expenses and any travel costs the contractor receives from his/her medevac provider. (h) In the event that the contractor or eligible family member fails to recover insurance payments or transfer the amount of such payments to USAID within 90 days, USAID will take appropriate action to collect the payments due, unless such failure is for reasons beyond the control of the USPSC/dependent. (i) Before departing post or terminating the contract, the contractor must settle all medical expense and medical travel costs. If the contractor is insured, he or she must provide proof to the Contracting Officer that those insurance claims have been submitted to the insurance carrier(s) and sign a repayment agreement to repay to USAID any amounts paid by the insurance carrier(s).
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