MODIFICATION
U -- Performance Work Statement Included for Mine Resistant Ambush Protected (MRAP) Mobile Training Team (MTT)and Field Level (FLM)Services
- Notice Date
- 4/6/2011
- Notice Type
- Modification/Amendment
- NAICS
- 611699
— All Other Miscellaneous Schools and Instruction
- Contracting Office
- TACOM Contracting Center (TACOM-CC), ATTN: AMSTA-AQ-AMB, E Eleven Mile Road, Warren, MI 48397-5000
- ZIP Code
- 48397-5000
- Solicitation Number
- W56HZV11R0070
- Response Due
- 4/15/2011
- Archive Date
- 6/14/2011
- Point of Contact
- Monica, 586-282-9668
- E-Mail Address
-
TACOM Contracting Center (TACOM-CC)
(monica.nyenhuis@us.army.mil)
- Small Business Set-Aside
- Competitive 8(a)
- Description
- THIS AN 8(a) SET-A-SIDE IN ACCORDANCE WITH FAR PART 19.805-1. THE UNITED STATES ARMY CONTRACTING COMMAND - WARREN, MI WILL BE ISSUING A REQUEST FOR PROPOSAL (RFP) TO PROCURE THE SERVICES OF A MOBILE TRAINING TEAM (MTT) TO PROVIDE MINE RESISTANT AMBUSH PROTECTED (MRAP) NEW EQUIPMENT TRAINING (NET), CONSISTING OF OPERATOR AND FIELD LEVEL MAINTENANCE (OPNET AND FLMNET), AND THE OPERATOR AND FIELD LEVEL MAINTENANCE DELTA COURSES (OPNET DELTA AND FLMNET DELTA), AS WELL AS FIELD LEVEL MAINTENANCE (FLM) SERVICES DIRECTLY RELATED TO MRAP VEHICLES AT VARIOUS CONTINENTAL UNITED STATES (CONUS) AND NON-SOUTHWEST ASIA OUTSIDE CONTINENTAL UNITED STATES (NON-SWA OCONUS) LOCATIONS. FOR PURPOSES OF THIS ANTICIPATED CONTRACT, NON-SWA OCONUS SITES SHALL CONSIST OF HAWAII, ALASKA, GERMANY, GUAM, AND JAPAN. THE PERIOD OF PERFORMANCE FOR THIS EFFORT SHALL BE ONE (1) BASE YEAR WITH TWO (2) OPTION YEARS. IT IS ANTICIPATED THAT THE BASE AWARD WILL BE FOR APPROXIMATELY 350,064 LABOR HOURS. A COST PLUS FIXED FEE CONTRACT IS ANTICIPATED AND BEST VALUE SOURCE SELECTION PROCEDURES WILL BE USED TO EVALUATE PROPOSALS. THIS REQUIREMENT WILL BE SOLICITED BY RFP W56HZV-11-R-0070. THIS RFP WILL BE AVAILABLE ON THE CONTRACTING WEBPAGE HTTP://CONTRACTING.TACOM.ARMY.MIL/OPPORTUNITY.HTM ON OR ABOUT 15 APRIL 2011 AND RESPONSES WILL BE DUE 30 CALENDAR DAYS THEREAFTER. PLEASE SEE SOLICITATION FOR ALL TERMS, CONDITIONS, REQUIREMENTS AND EXACT CLOSE DATE. ALL RESPONSIBLE 8(a) FIRMS MAY SUBMIT A PROPOSAL WHICH SHALL BE CONSIDERED BY THE AGENCY. POC: MONICA NYENHUIS, TACOM CONTRACT SPECIALIST, AMSCC-TAC-ADBA, PHONE: 586-282-9668. PLEASE ADDRESS ALL INQUIRIES TO MONICA.NYENHUIS@US.ARMY.MIL *******North American Industry classification System (NAICS) code for this acquisition is 611699 and the small business size standard is $7M************ THE PERFORMANCE WORK STATEMENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. PLEASE SEE SOLICITATION FOR ALL TERMS, CONDITIONS AND REQUIREMENTS. Part I General Information 1.1 Scope. The Contractor shall provide the services of a Mobile Training Team (MTT) to provide Mine Resistant Ambush Protected (MRAP) New Equipment Training (NET), consisting of Operator and Field Level Maintenance (OPNET and FLMNET, respectively), and Operator and Field Level Maintenance Delta Courses (OPNET Delta and FLMNET Delta, respectively), as well as Field Level Maintenance (FLM) services directly related to MRAP vehicles used for training at various Continental United States (CONUS) and Outside Continental United States (OCONUS) locations. The MTT will be based out of Red River Army Depot (RRAD) in Texarkana, Texas. See Attachment 01, "MRAP Vehicles Used for Training," for a list of the MRAP vehicles relevant to this effort. The Contractor may provide these services as temporary duty (TDY) at the following OCONUS sites: Kuwait, Hawaii, Alaska, Germany, Guam, and Japan, Poland, Czech Republic, Croatia, Slovenia, Italy, and Denmark. TDY to any of these sites shall not exceed 30 consecutive calendar days but more than one TDY trip per OCONUS site may be required. The Contractor may provide training to personnel from all of the following military agencies: US Army Forces Command, Forces Command (FORSCOM), US Army Communication Electronic Command (CECOM), and joint forces (Army, Marines, Navy, and Air Force. Work Directives will be issued to designate Contractor services to be executed at specific sites. 1.2 Period of Performance: The Period of Performance (POP) for the contract, including option periods, is 01 August 2011 to 31 July 2015. Specific hours, locations and tasks shall be issued to the Contractor via work directive. The Contract's period of performance and estimated labor hour distribution is as follows: Base Period (01 Aug 11-31 Jul 12)Up to 350064 Total Hours CONUS Hours Kuwait Hours CONUS 333424 Kuwait * 16640 Hour Breakout Hour Breakout MTT Lead 1980Instructor (Kuwait)16640 MTT Training Lead Supervisor 1980 Instructor 329464 *Personnel deployed to Kuwait are entitled to a Differential Pay Premium in accordance with US State Department guidelines. The premium may be proposed as part of a higher labor rate or as an ODC. The Contractor will never be required to provide more than 6,732 hours per week. Option Period 1 (01 Aug 12-31 Jul 13)Up to 331920 Total Hours CONUS Hours Kuwait Hours CONUS 319440 Kuwait * 12480 Hour Breakout Hour Breakout MTT Lead1980Instructor (Kuwait) 12480 MTT Training Lead Supervisor 1980 Instructor279837 *Personnel deployed to Kuwait are entitled to a Differential Pay Premium in accordance with US State Department guidelines. The premium may be proposed as part of a higher labor rate or as an ODC. The Contractor will never be required to provide more than 6,383 hours per week. Option Period 1 (01 Aug 13-31 Jul 14)Up to 331920 Total Hours CONUS Hours Kuwait Hours CONUS 319440 Kuwait * 12480 Hour Breakout Hour Breakout MTT Lead1980 Instructor (Kuwait) 12480 MTT Training Lead Supervisor 1980 Instructor279837 *Personnel deployed to Kuwait are entitled to a Differential Pay Premium in accordance with US State Department guidelines. The premium may be proposed as part of a higher labor rate or as an ODC. The Contractor will never be required to provide more than 6,383 hours per week. 1.3 General Information 1.3.1 Contractor Quality Control: To ensure service execution in accordance with this PWS, the Contractor shall develop and maintain an effective Quality Control Plan (QCP) in accordance with CDRL A001, "Contractor Quality Control Plan" (Attachment 05). The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor shall submit its QCP within 7 business days of contract award. The Government shall notify the Contractor of QCP acceptability within 30 business days of submittal. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, "Performance Requirements Summary". After acceptance of the QCP, the contractor shall receive the Procuring Contracting Officer's (PCO) acceptance in writing of any proposed change to the quality control system. The QCP shall include an inspection system presented by the Contractor to address all services listed in the PWS. 1.3.2 Government Quality Assurance: The Quality Assurance Surveillance Plan (QASP) (Attachment 02), details how the Government shall evaluate the Contractor's performance against performance standards. The QASP defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rates. 1.3.3 Government Remedies: The PCO will follow FAR 52.52.233-1, "Disputes" for Contractor's failure to perform satisfactory services or failure to correct non-conforming services. High Quality performance, as defined in the QASP, conducted by the Contractor will be annotated by the COR and will become part of the Contractor's past performance record for this order. 1.3.4 Organizational Conflict of Interest: All suspected and evident conflicts of interest should be brought to the Contracting Officer's attention by the Contractor. Conflicts of interest may be addressed by deletion of the questionable requirement or through procedures described in FAR 9.505. 1.3.5 Non Disclosure Agreement: The Contractor shall execute a Non-Disclosure Agreement when services performed in accordance with this contract expose or require contractor access another contractor's proprietary information. Contractor personnel who have access to sensitive information shall not engage in any other action, venture or employment wherein sensitive information will be used for the profit of any party other than those furnishing the information. 1.3.6 Recognized Holidays: The Contractor is or is not required to perform services on these days: New Year's Day Labor Day Martin Luther King Jr. Birthday Columbus Day President's Day Veteran's Day Memorial Day Thanksgiving Day Independence Day Christmas Day 1.3.7 Hours of Operations/Place of Performance: Contractor personnel shall conduct training six (6) days a week, ten (10) hours a day. Contractor personnel shall conduct retrofit activities six (6) days a week, twelve (12) hours per day. The Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. 1.3.8 Travel: Contractor personnel shall travel to perform contract services at CONUS and OCONUS locations (specific sites are listed in Attachment 03 "CONUS and OCONUS Training Sites".) Contractor personnel may be sent to Kuwait for up to one calendar month at a time to provide the services described under this PWS. Travel shall be reimbursed on a cost only basis. Individual work directives shall provide travel details for discrete projects. In response to a work directive the Contractor shall submit a proposal that identifies air travel costs, ground travel costs, lodging, per diem, rental car (if any) and mileage (if any), as individual sub-line items, for evaluation purposes only. Reimbursement of per diem travel costs shall not exceed the standard per diem rates specified in the Joint Travel Regulations (JTR). 1.3.8.1Contractor Travel Responsibilities: The Contractor shall arrange travel for its employees traveling to and from training locations both CONUS and OCONUS. The Contractor shall arrange travel to and from the CRC and to and from Camp Buehring, Kuwait. The Contractor shall be responsible for passport and visa processing, facility clearances, identification badges, and security clearance orchestration for Contractor personnel. 1.3.8.2 Government Travel Responsibilities: The Government shall arrange and provide transportation for personnel traveling to and from Camp Buehring, Kuwait, and the specified training location. 1.3.9 Contractor Personnel Particulars: Attachment 04, "Labor Skill Mix", summarizes the qualifications requisite to the solicited labor categories. The Contractor shall provide the Procuring Contracting Officer (PCO) and the Contracting Officer Representative (COR) with evidence of Contractor personnel qualifications and certifications IAW Paragraph 1.3.9 within 30 days after contract award. Submissions shall be made in accordance with CDRL A002 (Attachment 05), "Personnel Qualifications." The PCO or COR shall approve Contractor personnel qualifications and certifications. Contractor personnel shall possess the requisite experience, clearances, qualifications, licensure and certifications prior to performing any work under this contract. Unless otherwise stated herein, the costs to obtain clearance, qualify, license, and certify personnel are the Contractor's responsibility. The Contractor shall maintain instructor resumes, instructor certifications and instructor security (or interim security) clearance documentation for Government auditing purposes. 1.3.9.1 Experience: Contractor personnel shall be versed in the basic operations of automotive mechanic services in terms of vehicle/component functions, malfunctions, diagnosis of the probable malfunction cause(s) and knowledge of and skill in auto repairs. Personnel shall have classroom experience in providing formal technical instruction related to automotive and/or vehicular mechanics. 1.3.9.2 Licensure: All Contractor personnel shall be CLASS B, Commercial Drivers License (CDL) qualified and hold a current CLASS B CDL prior to assuming MTT duties. The Contractor shall ensure that employees possess the required licenses to operate all vehicles or equipment necessary to perform contract tasks. Before operating any military owned or leased vehicles or equipment, the Contractor employee shall provide proof of license (issued by an appropriate governmental authority) to the unit or agency issuing the vehicles or equipment. 1.3.9.3 All Contractor personnel shall obtain Common Access Cards (CAC(s)), which are required for Government network access. 1.3.9.4 Certifications: All Contractor personnel shall obtain the following certifications prior to performing under this contract. 1.3.9.4.1 MRAP University Certification: Completion of Operator Training and Maintenance Training instruction will be verified by a copy of the employee's MRAP University Operator Training Certificate and MRAP University Maintenance Training Certificate. Both certificates shall be submitted to the PCO and COR IAW paragraph 1.3.9, above and, CDRL A002, "Personnel Qualifications" (found at Attachment 05). The Contractor is responsible for enrolling their employees at MRAP University, including any and all costs associated with enrollment and attendance. A waiver for this requirement shall not be allowed. 1.3.9.4.2 Army Basic Instructor Course (ABIC): Completion of this instruction will be verified by a copy of the student's ABIC Training Certificate. This certificate shall be submitted to the PCO I and COR IAW paragraph 1.3.9, above and, CDRL A002, "Personnel Qualifications" (Attachment 05). The Government shall provide scheduling and other administrative assistance to the Contractor in enrolling their employees in ABIC; any and all costs associated with enrollment and attendance shall be borne by the Contractor. 1.3.9.5 Prior to deployment to Kuwait, all deploying Contractor employees must process through the CONUS Replacement Center (CRC). See paragraph 1.3.10. 1.3.9.6 FLM Skills: Contractor personnel shall be qualified and skilled in the operation, maintenance, troubleshooting and repair functions required to provide FLM and return the MRAP vehicles to a 10/20 status as defined in Army Regulation 750-1, "Preventive Maintenance Checks and Services." Verification of this skill set shall be submitted to the PCO and COR IAW paragraph 1.3.17, below, and CDRL A002, "Personnel Qualifications" (Attachment 05). 1.3.9.7 MTT Lead Supervisor: Within its proposal submission the Contractor shall select and identify an MTT Lead Supervisor who will be located at RRAD. In addition to performing the duties described in this PWS, the MTT Lead Supervisor shall: a. Brief Contractor personnel on all required training and personnel standards; and, b. Coordinate information from the Training Lead Supervisor (TLS) in regard to MRAP training vehicle maintenance, supply, warranty and quality deficiency information, as gathered from the Contractor personne. This information shall be submitted in writing in Contractor format to the Government on a weekly basis in accordance with CDRL A003, "Weekly Training Vehicle Status Report" (Attachment 05). 1.3.9.8 Training Lead Supervisor (TLS): Within its proposal submission the Contractor shall select and identify a Training Lead Supervisor (TLS) to be located at RRAD. In addition to performing the duties described in this PWS, the TLS shall be responsible for the administration of Contractor personnel, the coordination and assignment of Contractor personnel to specific training tasks, as well as employee compliance to employee standards of appearance and conduct as set forth in this contract or otherwise required by local law and/or Contractor policy. 1.3.9.9 The Contractor shall at all times remain responsible for the conduct of its employees. The Contractor shall remove any employee that the Government finds to be unqualified, incompetent, intoxicated, abusing controlled substances, viewing, accessing or distributing pornography, in violation of security requirements, or in violation of the Standards of Conduct defined in Army Regulation (AR) 600-50. The Contractor shall promptly resolve to the satisfaction of the Government, all Contractor employees performance and conduct problems identified by the Government. Failure to correct such problems may result in the Government directing the Contractor, at the Contractor's own expense, to replace and, where applicable, repatriate any employee who fails to comply with this language to adhere to instructions and general orders issued by the Combatant Commander or his/her designated representative. All replacement employees shall meet the Qualifications identified in paragraph 1.3.9 prior to performance under the contract. 1.3.9.10 Appearance: Contractor personnel shall wear Contractor-provided uniforms during all training events. The uniforms and personal appearance shall comply with the following. a.Shirt: Collared, button type shirt. Shirt can be long or short sleeve, with company Logo. Shirt shall be worn tucked in to trousers at all times. b.Trousers: Trousers will be Black, Khaki or Field Green in color. Cargo pocket type trousers are acceptable as long as they present a neat, pressed professional appearance. c.Footwear: Shoes or boots will be black, brown or Sand/Khaki (Desert Type Boot) and Steel Toe. d.Hair: Hair will be kept in a neat, clean appearance at all times. If longer than collar length, the individual instructor will insure that hair does not interfere with operation of equipment or create a safety hazard for either the instructor or students. e. Beards: If worn, will present a neat, clean appearance at all times. Any beard shall be limited to a length that does not interfere with the operation of equipment or create a safety hazard for either the instructor or students. f.Coveralls can be utilized by Instructors while performing hands on training. Coveralls will be Khaki, Black, Field Green or Blue in color. Coveralls will not be worn in the classroom. 1.3.11 Deploying to Kuwait 1.3.11.1 Contractor personnel may be required to travel to Kuwait to perform the services described in this PWS for no more than 30 days a time. CONUS Replacement Center (CRC): Prior to deployment to SWA, all deploying Contractor employees must participate in/have participated in training through the CONUS Replacement Center (CRC) (unless an exception as described in paragraphs 1.3.12.1.21 and 1.3.13.3 below is taken). The Contractor shall coordinate with the Government for CRC training availability. Travel and per diem expenses incurred by an employee's attendance in CRC training will be reimbursed by the Government on a "cost only" basis. Generally, processing through CRC in Ft Benning, GA takes approximately 4 weeks. However, this schedule is subject to change based on space availability at CRC. The Contractor shall provide to the COR a list of the names of the employees deploying to SWA no later than 10 business days after award contract. At the completion of services, all deployed Contractor personnel must deprocess through CRC. The Contractor shall schedule Contractor employee CRC training, coordinate Contractor employee travel to CRC, and fill-out the requisite paperwork regarding CRC registration/completion under the cognizance of the JPO MRAP Deployment Cell Lead, Mr. Steven Anderson, steven.lee.anderson@conus.army.mil. Upon notification of deployment to Kuwait, the Contractor shall contact the JPO MRAP Deployment Cell and provide required information by completing Deployment Checklist Contractor Certification (Attachment 06) and JPO MRAP Deployment Cell Contractor Checklist found at Attachment 07. The Government will provide information regarding Common Access Cards (CACs) Letters of Authorization (LOAs) and Call Forwards. 1.3.11.2 The Government will issue a Letter of Authorization (LOA) for those Contractor employees deployed to Kuwait. The LOA will contain all the information that is needed to request a Call Forward and data to input information into Synchronized Predeployment and Operational Tracker (SPOT) and Contractor Verification System (CVS). As authorized in the Letter of Authorization (LOA) and/or elsewhere in this contract, Contractor employees deployed to Kuwait will be provided Government subsistence which consists of meals, emergency medical care, emergency dental care, and access to morale and welfare activities and available chaplains. If subsistence changes during deployment (e.g. the Combatant Commander or subordinate Commander changes the authorizations), the Contractor must notify the Procurement Contracting Officer. The Contractor shall fill out the Contractor Manpower Reporting requirement IAW clause 52.237-4000 of the same name and track their employees in the SPOT. 1.3.11.3 The JPO MRAP is identified as the entity that will provide all support for emergency medical and dental care, transportation, billeting, security and logistical needs to support deployed personnel. While performing duties in accordance with the terms and conditions of the contract, the Service Theater Commander will provide force protection to the Contractor employees commensurate with that given to Service/Agency (e.g. Army, Navy) civilians in the operations area. 1.3.11.4 The U.S. State Department has responsibility for evacuation of non-essential personnel. 1.3.11.5 The Contractor must maintain a completed background check on file for each employee that will be deployed. 1.3.12 Requirements for Contractor Personnel Deploying to Kuwait Paragraph 1.3.12 applies to all Contractor personnel deploying to Kuwait unless otherwise specified. 1.3.12.1 Medical Information 1.3.12.1.1 Prior to deployment, the Contractor shall ensure that all deployable personnel are medically and physically fit to endure the rigors of deployment in support of a military operation. Contractor employees who fail to meet medical or fitness standards, or who become unfit through their own actions, will be removed from the area of operations and replaced at the Contractor's expense. Medical or fitness standards can be found at https://www.infantry.army.mil/crc. All personnel must have a complete set of immunizations and inoculations for entry into Kuwait. 1.3.12.1.2 Deploying Contractor employees shall carry with them a 90 day supply of any medication they require. Military facilities will not be able to replace many medications required for routine treatment of chronic medical conditions such as high blood pressure, heart conditions, asthma, and arthritis. Contractor employees will review both the amount of the medication and its suitability in the foreign area with their personal physician and make any necessary adjustments prior to deployment. 1.3.12.1.3 If glasses are required, the Contractor employees will deploy with two pairs of glasses and a current prescription. Copies of the prescription will be provided by the employee to the CRC so that eyeglass inserts for use in a compatible chemical protective mask can be prepared. 1.3.12.1.4 The Government requires a medical screening at the CRC for FDA approved immunizations, which shall include DNA sampling. 1.3.12.1.5 The JPO MRAP Deployment Cell Contractor Checklist (see Attachment 07) details a complete list of specific deployment medical and dental requirements. 1.3.12.1.6 The Government shall provide the Contractor employees with Chemical Defensive Equipment (CDE) familiarization training commensurate with the training provided to Department of Defense civilian employees. The training and equipment will be provided at the CRC for employees traveling from CONUS. 1.3.12.1.7 The Government shall provide the Contractor employees with the necessary Isolated Personnel Report (ISOPREP) and Survival Evasion Resistance Escape (FPI/SERE) training. This training will be conducted at the CRC. 1.3.12.1.8 The Contractor shall ensure that all deploying individuals have the required identification tags and cards prior to deployment. DD FM 489 (Geneva Convention Cards) are required for contractor personnel deploying for 17 days or more. In addition to the DD FM 489 (Geneva Convention Card) issued at the point of deployment (CRC), all Contractor employees (U.S. citizens only) will be issued personal identification tags and Common Access Cards (CAC), if available before deployment. If deploying for 17 days or less the CAC may be used in place of the DD FM 489 (Geneva Convention Card). Personal identification tags will include the following information: full name, social security number, blood type, and religious preference. Contractor employees will maintain all issued cards and tags on their person at all times while OCONUS. These cards and tags shall be obtained through CRC, and shall be promptly returned to the Government upon redeployment. 1.3.12.1.9 The Contractor shall ensure that all deploying personnel have all appropriate visas before entering CRC. 1.3.12.1.10 The Contractor employees accompanying the force are not authorized to wear military uniform, except for specific items required for safety and security. The Combatant Commander, subordinate Joint Force Commander (JFC), or Army Force (ARFOR) Commander may require that Contractor employees be issued and be prepared to wear Organizational Clothing and Individual Equipment (OCIE), to include Chemical, Biological, and Radiological Element (CBRE) and High-Yield Explosive defensive equipment, necessary to ensure Contractor personnel safety and security. The Contractor employees shall sign for all issued OCIE to acknowledge receipt and acceptance of responsibility for the proper maintenance and accountability of the OCIE. The Contractor employees shall return all issued OCIE to the Government at the place of issue unless directed otherwise by the PCO. The PCO shall require the Contractor to reimburse the Government for OCIE lost, stolen, or damaged due to Contractor negligence or misconduct. 1.3.12.1.11 Contractor employees in support of U.S. military operations are not permitted to carry personally owned firearms. Contractor employees normally shall not be armed during active military operations; however, the Combatant Commander may authorize issue of standard military side arms and ammunition to selected personnel for personal self-defense. In this case, weapons familiarization, qualification, and briefings on rules of engagement, shall be provided to the Contractor employees, completed at the CRC. Even if authorized, acceptance of weapons by the personnel is voluntary, and must also be permitted by their employer. 1.3.12.1.12 Before deployment, the Contractor shall ensure that each contract employee completes at least three (3) DD Forms 93, Record of Emergency Data Card. One completed form is for the CRC, one copy for the Army's Casualty & Memorial Affairs Operations Center (CMAOC), and one copy for the Army Materiel Command (AMC) Logistics Support Element (LSE) Contractor Coordination Cell (CCC) or other designated liaison. 1.3.12.1.13 As Executive Agent for mortuary affairs, the Army will facilitate the notification of Next of Kin (NOK) in the event that a U.S. citizen Contractor employee accompanying the force OCONUS dies, requires evacuation due to injury, or is reported missing. The Department of the Army will ensure that the Contractor notifies the employee's primary and secondary NOK. In some cases, an Army notification officer may accompany the employer's representative. Notification support by the Army is dependent upon each Contractor employee completing and updating as necessary, the DD Form 93, Record of Emergency Data Card. The Contractor is responsible for the evacuation of Contractor employee remains from Kuwait. 1.3.12.1.14 The Contractor shall ensure that health and life insurance benefits provided to its deploying employees are in effect in the theater of operations and allow traveling in military vehicles. 1.3.12.1.15 It is Contractor's responsibility to coordinate with the Theater Coordination Cell prior to deployment to ensure personnel accountability and the availability of living accommodations. 1.3.12.1.16 All deploying personnel shall obtain a valid CAC, passport, and drivers license in compliance with the specifications outlined in the Under Secretary of Defense Directive-Type Memorandum dated 01 December 2008 and the JPO Contractor Individual Deployment Checklist and Process 1.3.12.1.17 Contractor personnel must have a complete deployment packet consisting of a Letter of Authorization (LOA), a CAC card, a passport, a driver's license and an executed DA Form 7425, "Readiness and Deployment Checklist (Jan 2006)"( Attachment 08) executed by Government personnel, Contractor personnel and the deploying employee's medical professional. 1.3.12.1.18 It is the responsibility of the Contractor to ensure that deploying Contractor personnel deploy with the proper equipment for the country they will visit. A checklist for the equipment required for performance in Kuwait can be found at: http://www.benning.army.mil/CRC/ 1.3.12.1.19 Contractor personnel scheduled to deploy for 17 days or longer shall attend pre-deployment training at the CONUS Replacement Center (CRC) in Fort Benning, GA, unless an exception (see paragraphs1.3.11.1.21 and 1.3.12.3 ) applies. It is the responsibility of the deploying individual to log onto the following CRC website: http://www.benning.army.mil/CRC/ and comply with the requirements set forth. 1.3.12.1.20 CONUS Replacement Center (CRC): The Contractor shall coordinate with the Government for CRC training availability. The Contractor shall schedule Contractor employee CRC training, coordinate Contractor employee travel to CRC, and fill-out the requisite paperwork regarding CRC registration/completion under the cognizance of the JPO MRAP Deployment Cell Lead, Mr. Steven Anderson, steven.lee.anderson@conus.army.mil. Prior to deployment, the Contractor shall contact the JPO MRAP Deployment Cell Lead and provide required information by completing Attachment 06, "Deployment Checklist Contractor Certification" and Attachment 07, "JPO MRAP Deployment Cell Contractor Checklist". The Government will provide information regarding Common Access Cards (CACs), Letters of Authorization (LOAs) and Call Forwards. Travel and per diem expenses incurred by an employee's attendance in CRC training will be reimbursed by the Government on a "cost only"basis. Generally, processing through CRC in Ft Benning, GA takes approximately 4 weeks. However, this schedule is subject to change based on space availability at CRC. The Contractor shall provide to the COR a list of the names of the employees deploying to SWA no later than 10 business days after contract award. At the completion of services, all deployed Contractor personnel are required to deprocess through CRC. 1.3.12.1.21 Contractor personnel scheduled to deploy for fewer than 17 calendar days are not required to attend CRC training. 1.3.13. Multiple Deployments Within 365 Days of Initial CRC Attendance 1.3.13.1 Annual CRC training is required for Contractor personnel deploying to Kuwait for 17 or more calendar days. This requirement can be extended for an additional six to nine months when utilizing the Kuwait Waiver (as described in 1.3.13.3 ). Once the additional six to nine month timeframe has passed, the Contractor employee must return to CONUS for CRC training. 1.3.13.2 Commercial CRC Utilization. Contractor personnel may be directed to attend a commercial CRC not associated with the CRC program offered at Fort Benning, GA. Attendance at this alternate CRC will be dictated by mission requirements, operational needs, and timelines requisite to contract execution as determined by the MRAP Joint Program Office-Forward (JPO-FWD). Commercial CRC utilization must be coordinated with the requiring activity, the MRAP JPO Deployment Cell,, and approved by the PCO. 1.3.13.3 Kuwait Waivers. Kuwait waivers must be initiated by the Contractor through communications with the MRAP JPO Deployment Cell Lead. In requesting a Kuwait Waiver, the Contractor shall provide the following documentation: the Contractor employee's currently executed Contractor Medical Deployment Checklist, the Contractor employee's current LOA that designates Kuwait only as a duty location/country, a memo (composed on the MRAP JPO Deployment Cell form) citing mission justification to substantiate the necessity of the Contractor employee's requested waiver. This memo must be endorsed by the Contractor's upper management or human resource executive. The memo and accompanying documentation shall be submitted to the MRAP JPO Deployment Cell Lead for validation, review, and approval. Government approval is generally given within twenty-four to forty-eight hours of submittal. The MRAP JPO Deployment Cell form has a Government approval signature block that will contain an approving signature; the entire form will be transmitted via e-mail from the MRAP JPO Deployment Cell Lead back to the Contractor. 1.3.14 Security Requirement: 1.3.14.1To preserve national security interest, the Contractor shall ensure all aspects of contract performance are evaluated for conformance with security regulations. Collateral Classified Information generated in support of this task order shall be classified in accordance with the source material used or the Security Classification Guide for MRAP, dated 04 Mar 08 and protected in accordance with the National Industrial Security Program Operating Manual (NISPOM) DOD 5220.22-M; the national Security Agency/Central Security Service (NSA/CSS) policy Manual No. 3-16 and the DD 254 Form. Unclassified Information shall be protected in accordance with the Program Protection Plan and the MRAP Operational Security (OPSEC) Plan. Access to MRAP technical data by foreign interests is prohibited unless authorized by a valid export authorization. 1.3.14.2 Prior to the assignment of Contractor employees to any sensitive duty assignments the Contractor shall ensure that the personnel to be assigned to these tasks have passed a Government security investigation. Such investigation shall be completed prior to access by such employees to any government installation. 1.3.14.2 All contractor personnel assigned to work on this contract shall receive and retain Contractor I.D. badges and Common Access Cards (CACs) requisite to obtain access to Government computers. Access by Contractor personnel to the Government on-line systems shall be revoked if actions of the personnel assigned to these tasks are found by the Government to be clearly in conflict with the interest of the Government. 1.3.14.3 With respect to each Contractor employee brought on board to perform services under this contract, the Contractor shall be prepared to complete and forward their employee investigation (SF 86, Questionnaire for Positions of Public Trust) and two DD Forms 258 (Fingerprint Cards) to Defense Industrial Security Clearance Office (DISCO), Columbus, OH 43216-5006. Foreign nationals shall not be granted authorization. 1.3.15 Contractor Security Matters: 1.3.15.1The Contractor shall comply with the management of security activities encompassing all security disciplines (information, physical communication, personnel, automation, operation and foreign). The Contractor shall: a. Follow the DOD directives and Army Regulations to include International Traffic in Arms Regulations (ITAR), 22 CFR Parts 120 through 130, and the Export Administration Regulations (EAR), 15 CFR Parts 730 39 through 799 for the administration of all security, export and international program activities encompassing all disciplines involved. b. Provide input and recommendations (with underlying rationale for the recommendations)for security procedures for the protection of classified and unclassified information that are not currently covered by DoD Directives or Army Regulations. c Have access to classified data/materials only at Government sites or other locations so designated by the task order. Access to classified data at the awardee's location(s) is not anticipated at this time. d. Attend quarterly security reviews, inspections and audits. Attendance shall require travel to various program Contractor and government locations. e. Ensure proper protection of security communications (VTC, mailing, faxing, etc.) f. Identify herself/himself as a Contractor at all meetings. f. Perform security education briefings annually to Contractor personnel performing work under this task order. g. Identify herself/himself as a Contractor at all meetings. 1.3.16 Controlled Unclassified Information (CUI) CUI provided to or generated pursuant to the MRAP Program will be protected. The procedures for the protection of CUI are as outlined below. Definition: Unclassified information to which access or distribution limitations have been applied according to national laws, policies and regulations of the US Government. It includes US information that is determined to be exempt from public disclosure or that is subject to export controls according to the International Traffic In Arms Regulation (ITAR), the Export Administration Act (EAA), and/or the Arms Export Control Act (AECA). Examples include but are not limited to: Competition Sensitive, For Official Use Only (FOUO), Sensitive but Unclassified (SBU), Commercial in Confidence, technical data. Following are the minimum requirements for the protection of CUI: STORING/HANDLING CUI must be locked in a desk, file cabinet, office or any other means to preclude unauthorized access, when not in use. CUI may not be displayed in a public place, such as an airport, airplane, and a restaurant or train station. Computers used for processing CUI do not need to be accredited for classified use. However, personally-owned computers are not authorized for processing CUI. DISPOSAL Disposal requires that the information be destroyed in such a manner so as not to be easily reconstructed (i.e. shredding). Computer disks must be reformatted, shredded or degaussed before being disposed of or transferred to another office. TRANSMISSION Transmission may be through normal mail channels or hand carried without formal courier orders. Transmission of CUI by voice or facsimile (telephone, fax, VTC, etc.) shall be by approved secure communications systems, whenever possible. CUI may NOT be transmitted through unencrypted electronic mail on the INTERNET. UNAUTHORIZED DISCLOSURE OF CUI Unauthorized disclosure of CUI does not constitute an unauthorized disclosure of classified information for security purposes. Administrative action shall be taken, however, to ensure that the unauthorized disclosure of information is contained, and appropriate re-education is provided to those responsible. The unauthorized disclosure shall be reported to the Government MRAP Security Office. Prior to authorizing the further release of Controlled Unclassified Information to Subcontractors, vendors, suppliers, etc., the Contractor will ensure they are legally bound to control such information in accordance with these provisions 1.3.17 Contracting Officer Representative (COR): In accordance with DFARS 201.602-2, a certified COR will be appointed by the Procuring Contracting Officer (PCO) to perform delegated technical functions inherent to the administration of this task order. PART 2 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT AND SERVICES Contractor personnel shall execute services under this contract at Government sites with Government provided workstations: 2.0 Utilities. Utilities in the Government facilities will be available for the Contractor's use in performance of duties outlined in this PWS. The Contractor shall instruct employees in utility conservation practices to avoid waste of utilities. 2.1 Facilities. Places of performance include Government provided facilities at the locations listed in "CONUS and OCONUS Training Sites" (Attachment 03). Each Contractor employee assigned to work on-site will be provided equipment, supplies, and training resources adequate to accomplish their assigned tasks. 2.2 Government Furnished Equipment/Information: The Government will provide Contractor personnel access to the following: a. Common tool sets b. Vehicle-specific Technical Manuals necessary to conduct FLM c. MRAP vehicles necessary to conduct training d. Any parts or components necessary for training vehicles requiring FLM as well as instructions for installation of the same e. Training packages as defined in C.13.1 f. Classrooms and space sufficient to conduct hands-on vehicle training 2.2.1 The Contractor shall ensure receipt of Government provided training material prior to commencing course instruction. The Government will provide to the Contractor a training package consisting of the following materials. The package will contain comprehensive training information requisite for conducting OPNET, FLMNET, OPNET Delta Courses and FLMNET Delta Courses. Within 30 days after contract award and prior to the beginning of contractor performance, the Government will provide the Contractor all of the requisite training material necessary to execute this contract. The Government-provided Training Package shall consist of: a.MRAP FOV Programs Of Instruction (POI) b.MRAP FOV Instructor Guides c.MRAP FOV Student Guides d.MRAP FOV Student Handouts e.All Variant Specific Training aids needed to support NET f.MRAP FOV Completion Certificates g.MRAP FOV Exit Criteria for Testing h.GFE Training Material i.Driver's Vision Enhancement (DVE) j.Gunner Restraint System (GRS) k.Over head Gunner's Protection Kit (OGPK) l.Vehicle Inner Communications 3 (VIC 3) 2.3 Government Provided Computer Access: The Government will provide Contractor personnel with computers that shall be used for Government network access only. Government supplied computers shall only be used for administrative purposes and functions related to contract execution. 2.4 Internet Access: The Government will provide internet access for Government work related activities. The Contractor is responsible for providing its personnel with internet access other than Government network access. If the Contractor has contractor specific requirements (i.e. Web based training or web meetings, Skype, personal e-mails, etc.) then the Contractor is required to make provisions requisite for their requirements PART 3 SPECIFIC TASKS 3.0 Requirements. The information and tasks identified below are requisite to the services to be performed under this contract. 3.1 Task Area 1. Training Services 3.1.1 The Contractor shall use training material referenced in Part 2, paragraph 2.2.1. 3.1.2 The Contractor shall provide sufficient coverage to conduct all training requirements as identified in individual work directives. 3.1.2.1 OPNET: As detailed in the Government-provided training package (Paragraph 2.2.1) the Contractor shall conduct OPNET training courses in regards to the vehicles listed in, "MRAP Vehicles Used for Training," (Attachment 01) as well as use and operation of Government Furnished Equipment (GFE) specific to the listed vehicles. 3.1.2.1.1 OPNET may include training for Training Aids, Devices, Simulators and Simulation (TADSS) and MRAP Egress Trainers (METs).Emergency Egress and vehicle roll-over training will be included in the NET Program of Instruction for the OPNET course. MRAP Egress Trainers (METs) cost $500k each and not every installation has one. Therefore, if a MET is available and JPO Training can coordinate MET usage for training, the Contractor shall train course participants in MET usage. JPO Training will coordinate MET usage. 3.1.2.1.2 The OPNET course is 40 hours; the Contracting Officer's Representative (COR) will notify the Contractor of the specific schedule for each OPNET course within 72 hours of the commencement of the course. OPNET shall be taught with a ratio consistent with the vehicle seating capacities. Specifically, one seat in each MRAP training vehicle will be reserved for the instructor with each remaining seat reserved for student occupancy. The number of seats in the vehicles differs by vehicle variant. MRAP vehicles typically seat four to six people. 3.1.2.2 OPNET Delta Course: As detailed in the Government-provided training package materials (Task Area 3.1.1), the Contractor shall conduct the OPNET Delta courses. The OPNET Delta Course is a condensed version of the 40 hour OPNET training course for students who have already successfully completed and been certified in the 40 hour OPNET training course for an MRAP vehicle variant. The OPNET Delta course provides the student OPNET training on a different MRAP vehicle variant without detailing general MRAP FOV OPNET instruction covered in the 40 hour OPNET training course. 3.1.2.2.1 The OPNET Delta Course is 14 hours; the Contracting Officer's Representative (COR) will notify the Contractor of the specific schedule for each OPNET Delta course within 72 hours of the commencement of the course. 3.1.2.3 FLMNET: As detailed in the Government provided training package (Task Area 3.1.1), the Contractor shall conduct FLMNET training courses in regards to the vehicles listed in "MRAP Vehicles Used for Training" (Attachment 01) The FLMNET Training Course is 40 hours; the COR will notify the contractor of the specific schedule for each FLMNET course within 72 hours of the commencement of the course. 3.1.2.4 FLMNET Delta Course: As detailed in the Government provided training package (C.13.2) the Contractor shall conduct FLMNET Training Courses. The FLMNET Delta Course is a condensed Version of the 40 hour FLMNET training course for students who have already successfully completed and been certified in 40 hour FLMNET training course for an MRAP vehicle variant. The FLMNET Delta Course provides the student training on a different MRAP vehicle variant without detailing general MRAP FOV FLMNET instruction covered in the 40 hour FLMNET training course. The FLMNET Delta Training Course is 14 hours; the COR will notify the Contractor of the specific schedule for each FLMNET Delta course within 72 hours of the commencement of the course. FLMNET shall be taught in a ratio of one instructor for every six students. 3.1.2.5 The course sizes for both the FLMNET and the FLMNET Delta courses may vary from 15 to 55 students. The specific number of students in a course depends on the number and seating capacity of MRAP training vehicles available at a particular training site 3.1.3 The Contractor shall ensure that each student receives a copy of all required training materials for instructional usage. The Contractor shall reproduce the Government provided training material for student usage and be reimbursed for printing costs by the Government. The student will be allowed to keep the training information provided as a result of this contract. 3.1.4 The Contractor shall ensure that all requisite training materials, classrooms, vehicles, audio/video equipment and other essential supplies are available and operational prior to the beginning of each class. The Contractor shall be responsible for the daily set up and clean up of the Government-provided training areas. The Contractor shall immediately notify the COR if training material, audio/video equipment or other needed supplies or facilities are unavailable or are not available in quantities sufficient to conduct the course. The Contractor shall also immediately notify the COR if the material and/or equipment is not operational. 3.1.5 The Contractor shall update training manuals incorporating Government approved updates, draft After Action Reviews, and make recommendations for training curriculum IAW CDRL A004, "Training Recommendations" (Attachment 05). The Contractor shall reproduce training material to ensure requisite training material is on hand when students arrive at the training site. Every course requires the following training material: Program of Instruction (POI), student guide, instructor guide and a CD. The Contractor will be provided reproduction capability (CD copier/photo copier) by the Government and reproductive expenses incurred (CDs, paper, binders etc) shall be charged as an ODC. 3.1.6 The Government will issue Work Directives that detail training requirements. The Work Directive will specify training requirements, detail training locations, quantity of specific courses to be provided, the number of training hours to be ordered by labor category, the anticipated number of students per course, and a timeframe specified for Work Directive completion. "Training Sites" (Attachment 03) lists the CONUS and OCONUS sites to which the Contractor personnel may be required to travel to provide training services. Travel to Kuwait may be necessary to accomplish training objectives. 3.1.7 For CONUS and OCONUS training services, the Contractor shall be responsible for operating a minimum of one course (OPNET, FLMNET, OPNET Delta and FLMNET Delta as described in Task Area 3.1.2 a-d above) at a time; however, the Contractor shall provide personnel sufficient to conduct any combination of courses as described in a work directive. The Contractor shall provide CONUS and OCONUS training services within 72 hours of receipt of notice from the Government. 3.1.8 For performance in Kuwait, the Contractor shall be responsible for operating up to two courses (OPNET, FLMNET, OPNET Delta and FLMNET Delta as described in Task Area 3.1.2 above) (in any combination of classes) simultaneously. The Contractor shall be able to provide training services in Kuwait within 30 days of receipt of notice from the Government. 3.1.9 At the start of every training course, the Contractor shall report the number of students in the course and their respective student identification numbers. This report shall be submitted in accordance with CDRL A005, "Start of Course Attendance Information Report" (Attachment 05). 3.1.10 The Contractor shall submit a class roster and the student surveys to the Government in accordance with CDRL A006, "Roster and Student Survey at Course Completion Report" (Attachment 05). Upon course completion, students shall be required to complete a Government-provided course survey. Additionally, each student in attendance shall receive a Certificate of Training upon successful completion of the course. Successful completion consists of the student not missing more than two (2) hours of course instruction and scoring an 80% or higher on the course Exit Exam (provided in the training package (paragraph 3.1.1)). Any student who does not pass all training will not receive a certificate. The certificates shall include the student's name, unit and APO (if military), name of course, number of course hours, the completion course date, signature of instructor and the company name. The Training Certificate information will be provided by the Government to the Contractor in an electronic format on a computer disk (CD). 3.2 Task Area 2. Field Level Maintenance (FLM) Services. 3.2.1 The Contractor shall provide sufficient coverage to conduct all FLM requirements as identified in individual work directives. 3.2.1.1 The Contractor shall perform FLM on those MRAP Pre-Deployment Training Equipment (PDTE) vehicles, listed at Attachment 01, "MRAP Vehicles Used for Training", that are used for the training specified herein. Contractor personnel may perform field level maintenance services at the locations listed in Attachment 03 "CONUS and OCONUS Training Sites". 3.2.1.2 Should the unit to be trained be delayed in arriving at the training destination to which the Contractor has been directed, the Contractor may be required to provide FLM services on other MRAP training vehicles apart from those specific to the designated training event. Details will be set forth in a work directive. 3.2.2 Reserved 3.2.3 MRAP vehicle FLM services are defined as: a. Perform in MRAP vehicle failure diagnostic services; b. Perform maintenance to sustain the MRAP vehicles. Incorporate Government approved engineering changes and retrofits into serialized, fielded MRAP vehicles; c. Provide maintenance, supply, warranty, and quality deficiency information to the MTT Lead Supervisor, who will report all gathered information to the Contracting Officer's Representative (COR); d. Loading, unloading and deprocessing shipped vehicles, as well as MRAP vehicle hand-off. e. Install Government Furnish Equipment (GFE) that may include Objective Gunner Protection Kits (OGPKs), Intercommunication Sets, Vehicular AN/VIC-3(V) (VIC 3) Gunner Restraint Systems (GRS), and Digital Video Equipment (DVE) and/or GFE identified in the Work Directive.; f. Retrofit effort: Install vehicle modifications, upgrades and newly developed items to include GFE on the MRAP Family of Vehicles (FOV) g. FLM services to return the MRAP vehicles to a 10/20 status as defined in Army Regulation 750-1, "Preventive Maintenance Checks and Services." 3.2.5 The vehicles to be used for training shall be available at training locations. If vehicle damage resulting from training or shipping to training occurs, the Contractor shall provide FLM services to the damaged vehicles to make them training ready. The Contractor shall provide FLM services only in regard to vehicles used for training. 3.2.5 The Contractor shall within 72 hours from vehicle assessment notify the COR if the Government-provided training vehicles cannot be repaired through FLM services (as described in Task Area 3.2.3 a-g) or are otherwise not operational. 3.2.6 The Contractor shall complete DA Form 2404 for each piece of equipment that the Contractor assesses. Upon completion of the assessment the Contractor shall provided a completed DA Form 2404 to the COR within 24 hours. A copy of the DA Form 2404 can be found at Attachment 09, "DA Form 2404-Equipment Inspection and Maintenance Worksheet." 3.2.7 It is the Contractor's responsibility to ensure that all Contractor personnel are equipped with a General Mechanic Tool Box that is able to withstand external environmental conditions and abuse. Typically, the toolbox will have a main body with a front and top cover with tubular gaskets running between the top and front covers and the body of the toolbox to provide a watertight seal. The body shall be constructed of a high durability plastic or a material of equivalent strength. The toolbox shall be capable of being closed and latched with a latch mechanism that can be locked. 3.2.8 The Contractor shall provide safety items for all Contractor personnel, including eye protection, hard hats, gloves, safety shoes, and hearing protection. Contractor personnel shall wear the appropriate safety items as required to perform various duties under this contract. 3.2.9 The Government will issue Work Directives that detail FLM requirements. The Work Directive will specify FLM requirements as needed and detail FLM locations and a timeframe specified for Work Directive completion. Attachment 03, "Training Sites", lists the CONUS and OCONUS sites to which the Contractor personnel may be required to travel to provide FLM services. 3.2.10 For CONUS and OCONUS FLM services, the Contractor shall be able to provide CONUS and OCONUS FLM services within 72 hours of receipt of notice from the Government. 3.2.11 The Contractor shall be able to provide FLM services in Kuwait within 30 days of receipt of notice from the Government. 3.3 Task Area 3. Comprehensive Reporting 3.3.1 In addition to CDRLs A001-A009 referenced in this PWS, the Contractor shall also submit the following reports as deliverables: a.Monthly Cost and Performance Report: The Contractor shall submit a Monthly Cost and Performance Report that indicates available funding, monthly funding expenditures and remaining funding. The report shall contain a narrative description of the services provided during the reporting period as well as any problems or issues encountered during the reporting period and their resolution. The Contractor shall comply with the direction in CDRL A007 (Attachment 05), "Monthly Cost and Performance Report" in submitting this report. b.Weekly Personnel Utilization Report: The Contractor shall prepare and submit weekly reports identifying all Contractor personnel employed in the performance of this contract by site (CONUS, OCONUS, and Kuwait) and schedule in accordance with CDRL A008 (Attachment 05), "Weekly Personnel Utilization Report". c. Quarterly Report of Student Pass Rates: The Contractor shall prepare and submit quarterly reports to identify the pass rates of students attending Contractor-instructed training courses (identified in paragraph 3.1.2) as executed in accordance with this PWS. This report shall be submitted in accordance with CDRL A009 (Attachment 05), "Quarterly Report of Student Pass Rates". 3.3.2 The Contractor shall electronically submit all documentation required under this contract, unless otherwise directed by the PCO or COR. All documentation shall be delivered in accordance with the corresponding Contract Data Requirements List (CDRL) A001 through A009, listed in Section J. The Contractor shall submit the required documentation using standard Microsoft Office Suite programs (e.g., MS Word, PowerPoint, Excel). 3.3.3 The Contractor shall prepare all deliverables in Contractor format using best in-house practices that will produce documents that are clearly written, describe accomplishments accurately, detail technical issues, and define risks and problems.
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