SOLICITATION NOTICE
R -- Customer Contact Council Membership
- Notice Date
- 5/9/2011
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 519190
— All Other Information Services
- Contracting Office
- Department of Health and Human Services, Centers for Medicare & Medicaid Services, Office of Acquisition and Grants Management, 7500 Security Blvd., C2-21-15, Baltimore, Maryland, 21244-1850
- ZIP Code
- 21244-1850
- Solicitation Number
- 813-1-0475-04
- Archive Date
- 6/8/2011
- Point of Contact
- Phillip Harrell, Phone: 410-786-8635, Lucille Maria Lee, Phone: 410-786-5447
- E-Mail Address
-
phillip.harrell@cms.hhs.gov, lucille.lee@cms.hhs.gov
(phillip.harrell@cms.hhs.gov, lucille.lee@cms.hhs.gov)
- Small Business Set-Aside
- N/A
- Description
- The Centers for Medicare and Medicaid Services (CMS) intends to award on a sole source basis, under the Simplified Acquisition Procedures (Dollar Threshold of $150,000), FAR Part 13, a firm fixed price award to Corporate Executive Board, 1919 North Lynn St., Arlington, VA 22209 for CMS employees to participate in a one year membership renewal in the Customer Contact Council. This membership will provide CMS staff with additional resources to be able to communicate and network with other executives that are performing similar work. CMS staff will have access to a library of information and best practices, which will allow CMS to better utilize our existing technology and look toward new, more effective operations. The Customer Contact Council is a community of senior executives from leading global corporations that share a commitment to improving firm performance and the customer experience through contact center excellence. All responsible sources may submit capability statements in consideration to the Agency at the above address. Therefore, this notice is not a request for a submission. However, interested parties may submit a description of their capabilities to perform within 5 days of this notice and the submission will be considered
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/HHS/HCFA/AGG/813-1-0475-04/listing.html)
- Place of Performance
- Address: 7500 Security Blvd., Baltimore, Maryland, 21244, United States
- Zip Code: 21244
- Zip Code: 21244
- Record
- SN02443601-W 20110511/110509234929-d7800232bce6c30431d362fa14966180 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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