SOURCES SOUGHT
70 -- SSA-RFI-11-1013 Software Products
- Notice Date
- 6/15/2011
- Notice Type
- Sources Sought
- NAICS
- 511210
— Software Publishers
- Contracting Office
- Social Security AdministrationOffice of Acquisition and Grants1st Floor - Rear Entrance7111 Security BoulevardBaltimoreMD21244-1811
- ZIP Code
- 21244-1811
- Solicitation Number
- SSA-RFI-11-1013
- Response Due
- 7/4/2011
- Archive Date
- 8/3/2011
- Point of Contact
- BRADLEY KARBELING
- Small Business Set-Aside
- N/A
- Description
- Description: The Social Security Administration (SSA) is attempting to identify responsible contractors that are capable of providing software and accompanying maintenance for the products described below. The software products will be installed on SSA?s Mainframe Systems at the National Computer Center (NCC) located in Baltimore, Maryland and at the Second Support Center (SSC) located in Durham, North Carolina. The distributed software products will be installed on a number of servers and workstations located in the NCC, the SSC and throughout SSA?s Program Service Centers and the States? Disability Determination Service (DDS) offices. During the term of the contract period, the software may be moved to another SSA or SSA-controlled site at no additional charge. z/OS Software Products: Product 1 - is an automated fault management tool that is used to quickly diagnose and resolve application and system failures. It automatically collects and analyzes program and environmental failure information and presents SSA?s technical staff with easy-to-understand diagnostics for faster recovery throughout the application life cycle. It is also used to bridge the gap between development and legacy system support requirements. It provides source code support with distributed viewing as well as database support. SSA has a Universal License for this product. Product 2 - is used for file and data management. It is used to improve the speed and quality of testing by allowing the technical staff to create test data without writing or debugging one-time programs, to copy subsets of files based on selection criteria including like to unlike files, to create and customize test data by modifying data as it is viewed on the screen and, to compare two datasets of any file organization using record selection criteria. Used with Product-1 it quickly identifies data related problems and fixes data errors using simple Interactive System Productivity Facility (ISPF)-like commands. It protects data against unintended changes and provides and audit trail with reporting capabilities to log changes. Product 3 ? provides a number of automated testing solutions designed to validate applications running in the full spectrum of environments. It isolates and corrects problems, and ensures that the system can handle anticipated workloads before an application is put into production. It provides comprehensive automated testing for z/Operating System (z/OS) and OS/390 interfaces. It is also used to analyze and test Message Query (MQ) Series applications. Product 4 ? an interactive analysis and debugging tool, used for interactive debugging sessions with minimal setup. It allows the technical staff to view COBOL, Assembler, C language and PL/I source code as it executes. This allows the technical staff to suspend program execution at any point, display and change program variables, alter program logic, trap and recover from program errors, set statement execution counts and resume execution from any point in the program. Product 5 ? a diagnostic tool that is used to execute runtime analysis, identify individual instructions executed within a test, and to measure the relative risk points in a program. Product 6 ? a debugging tool. It intercepts IBM OS/390 or z/OS DB2 stored procedures. It allows the technical staff to trap and step through DB2 Stored Procedures, and test actual Work Load Manager address space, eliminating the time consuming work of setting up a simulated environment. It allows the technical staff to speed up error resolution and test mission critical code. Product 7 ? provides SSA?s technical staff with in-depth abend diagnostics for Customer Information Control System (CICS) applications, transactions and regions. It allows the technical staff to quickly pinpoint the cause of a region or application errors and identify solutions. Product 9 ? is used to manage application performance in complex environments. It measures OS/390 and z/OS on line batch processing activity. It captures critical application performance data that is used to create a Performance Profile. The technical staff will use the Performance Profile to locate and eliminate sources of excessive resource demand. Product 10 ? helps the technical staff deliver efficient and responsive z/OS applications through the application life cycle. It will provide optimal application performance management. It will assist the technical staff in identifying Websphere activity by request including response times and invocation counts for Enterprise JavaBean (EJB), Servlets and JavaServer Pages (JSP) as well as critical Websphere environmental settings. Product will capture critical application performance data and pinpoint the Java packages, classes, and methods that are most consumptive of central processing unit (CPU) resources. Product 11 ? allows the technical staff to measure and analyze the performance of Structured Query Language (SQL) to DB2 files when they present as Disk Drive Format (DDF) files. It allows the technical staff to quickly identify SQL statements that use significant CPU processing capacity or SQL statements that have poor response times. It will also reduce CPU consumption of DB2 DDF files and improve SQL response time. Product 12 ? is a data management and testing tool. It will enable SSA?s technical staff to create, populate, customize, refresh, and where appropriate, authorize DB2 objects. It provides a graphical display of table relationships that make it easy for the technical staff to visualize their location within a database. It performs full screen browse and edit of DB2 tables. The product will allow the technical staff to simultaneously brows and edit multiple tables that are unrelated, related through DB2 referential integrity, or related through user defined application relationship. It can be accessed without writing SQL. Product 13 - extracts data from multiple related and unrelated objects, to support data related between DB2 databases and sequential and Virtual Storage Access Method (VSAM) files. Product will function as a migration tool to extract data, load it to a new database, subsystem, or location and then delete the DB2 source data. Product 14 - tests applications that use a 3270 user interface, or Secure Network Access (SNA) LU0/LU2 communication protocols via unattended and interactive tools. Distributed Software Products Product 15 - tests the effects that the network will have on the performance of a new or modified application prior to actually putting it into a production environment. Product provides the technical staff with the ability to identify applications that will perform poorly. It provides them with code level proof of problems that the application will encounter in a production environment. Product 16 ? monitors network traffic to detect and troubleshoot application performance problems. It tracks an application?s flow through the local area network/wide area network (LAN/WAN) infrastructure, and collects detailed performance metrics about network traffic, applications, and client and server response times. The technical staff uses product as a diagnostic tool. It allows them to profile poorly performing applications, and to drill down into performance characteristics of the impacted network, server and workstation. Product 17 - will retrieve Document Management Architecture (DMA) standard sized documents at a set interval and record the end user response time. These response times will be reported to a centralized console/dashboard on a near real time basis. These response time reports will give an ?apples to apples? comparison of the response time at every DDS office. These response times will be compared to baselines and thresholds, and problem report alerting can be triggered automatically when thresholds are exceeded. Product 18 ? is a unique feature of Product 15. It automatically triggers a network trace. Product 19 ? will be distributed to all workstations at all DDSs. It will be inactive until needed. When a slow response time report is received, the agents in that office will be activated to collect response time data for the scripted transactions. When this feature activates, it will sample a number of production workstations to monitor and report response times for real end users in near real time to the central dashboard. Product 20 ? will be used to record the end user?s graphic uers interface (GUI) Windows events for a business transaction and capture the time from the starting mouse clip/enter key until the cursor hourglass is ended. Staff will create scripts for the DDS offices. Product 21 - records a DMA transaction exceeding the response time service level threshold. It allows the technical staff to trace the file through the software?s drill down capability and then determine the root cause of the slow response. The response time reports will give Systems an ?apples to apples? comparison of the response time at every DDS. Format of Response: The Government does not intend to reimburse for any information or materials submitted in response. Respondents will not be notified of the results of the evaluation. No contract award will be made on the basis of the responses received. SSA is issuing this Sources Sought Notice as part of a market research to determine the availability of services, products, and capabilities in the market place. No solicitation is being issued at this time. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. Information obtained from the industry responses to this notice may be used in the development of the acquisition strategy and future request for quotes. This is not a request for proposal, therefore SSA will not honor or respond to written and/or verbal requests for copies of a solicitation, or other information related to this announcement. SSA will use this information in their assessment of capable sources. Interested sources that believe they have the capability to address the software products above should submit a detailed statement of their capabilities to Bradley Karbeling, Contract Specialist, via email at Bradley.Karbeling@ssa.gov. Please reference SSA-RFI-11-1013 in the email subject line. Responses must be received by 3:00 pm EST on Monday, July 4, 2011.
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