SOLICITATION NOTICE
R -- Outreach Contact/Call Center Support and Transitional Support Program services
- Notice Date
- 6/24/2011
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 561422
— Telemarketing Bureaus and Other Contact Centers
- Contracting Office
- US Army Medical Research Acquisition Activity, ATTN: MCMR-AAA, 820 Chandler Street, Frederick, MD 21702-5014
- ZIP Code
- 21702-5014
- Solicitation Number
- MB-11-16396
- Response Due
- 7/25/2011
- Archive Date
- 9/23/2011
- Point of Contact
- Marvin Bethel, (301) 619-8807
- E-Mail Address
-
US Army Medical Research Acquisition Activity
(marvin.bethel@amedd.army.mil)
- Small Business Set-Aside
- N/A
- Description
- This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. Solicitation Number: MB-11-16396 Notice Type: Combined Synopsis/Solicitation Synopsis: Outreach Contact/Call Center Support and Transitional Support Program services - MB-11-16396 The U.S. Army Medical Research Acquisition Activity (USAMRAA) requires an experienced vendor to provide Outreach Contact/Call Center Support and Transitional Support Program services. Additional detail on the requirements can be found in the Performance Work Statement (Attachment II). This is a combined synopsis/solicitation for commercial Outreach Contact/Call Center Support and Transitional Support Program services prepared in accordance with Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; Proposals are being requested and a written solicitation will not be issued. The U S Army Research Acquisition Activity (USAMRAA) hereby issues a Request for Proposal (RFP) number MB: 11:16396 for Outreach Contact/Call Center Support and Transitional Support Program services for the TRICARE Management Activity (TMA), Defense Center of Excellence (DCoE). This solicitation is open to all Offerors under North American Industry Classification System (NAICS) code is 561422 - Telemarketing Bureaus and Other Contact Centers. Any firm that believes it can provide the stated capability is invited to submit written notification to the Contracting Specialist within 30 calendar days from the date of this publication notice. Supporting evidence must be furnished in sufficient detail to demonstrate the firm's ability to provide the stated capability. Information shall be sent electronically to Marvin Bethel, Contract Specialist, at marvin.bethel@amedd.army.mil. No telephonic requests will be accepted. All responses received will be evaluated, however, a determination by the Government not to complete the proposed procurement based upon responses to this notice is solely within the discretion of the Government. Request for Proposal Number: MB-11-16396 Date of Solicitation: 24 June 2011 Question Due Date: 1 July 2011, 10:00 AM Eastern time Offer Due Date/Local Time: 25 July, 10:00 AM Eastern time This Acquisition is: UNRESTRICTED You are being requested to submit your Proposal in response to RFP Number: MB-11-16396, a requirement of TRICARE, Defense Center of Excellence (DCoE)to provide Outreach Contact Support and Transitional Support Program services. FAR 52.212-1, Instructions to Offerors-Commercial, applies to this acquisition. Please submit your Proposal as a Firm Fixed Price Order. Your Proposal shall reflect the requirements as stated in the Performance Work Statement and the attachments identified below. The contents of this Request for Proposal are as follow: - Instruction to Offerors, - Performance Work Statement, - Evaluation Criteria, - Non Disclosure/Non-Use Agreement, - Draft Quality Assurance Surveillance Plan, - Organizational conflict of Interest, - Pricing Sheet. Associated provisions and clauses have been incorporated in this solicitation (see attachment). You are to calculate and state your Proposal price in accordance with the Performance Work Statement. All questions must be submitted via email only to marvin.bethel@amedd.army.mil by 1 July 2011, 10:00 AM. EST. Proposals are due no later than 25 July 2011, 10:00 AM EST. Proposals shall be delivered to Mr. Marvin Bethel via email at marvin.bethel@amedd.army.mil. No telephonic requests will be accepted. The Proposal shall be submitted using MS Word, MS Excel 2000 or higher or searchable PDF format. Note: Offerors must calculate and state the Proposal price in accordance with the Solicitation. Reminder, No telephonic requests will be accepted. The Proposal shall be submitted using MS Word, MS Excel 2000 or higher
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/USA/USAMRAA/DAMD17/MB-11-16396/listing.html)
- Place of Performance
- Address: US Army Medical Research Acquisition Activity ATTN: MCMR-AAA, 820 Chandler Street Frederick MD
- Zip Code: 21702-5014
- Zip Code: 21702-5014
- Record
- SN02481823-W 20110626/110624234607-ab205727a71c3fc43e54fccbfd75ade3 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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