SOLICITATION NOTICE
J -- ONE YEAR MAINTENANCE FOR A MARCOR./ZYZATECH. INC. REVERSE OSMOSIS WATER SYSTEMS.
- Notice Date
- 7/21/2011
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 333319
— Other Commercial and Service Industry Machinery Manufacturing
- Contracting Office
- Department of the Navy, Bureau of Medicine and Surgery, NNMC Bethesda, Bldg 54, 8901 Wisconsin Avenue, Bethesda, Maryland, 20889-5600
- ZIP Code
- 20889-5600
- Solicitation Number
- N0016811RC23402
- Point of Contact
- Graham C. Monk, Phone: 3012951088
- E-Mail Address
-
graham.monk@med.navy.mil
(graham.monk@med.navy.mil)
- Small Business Set-Aside
- N/A
- Description
- •1. Statement of Work. This contract shall provide on-site preventive maintenance inspections and all r DESCRIPTION-SPECIFICATION-WORK STATEMENT epairs on "Department of Defense Owned Equipment" located at the National Naval Medical Center, HEMODIALYSIS Department. •1. MARCOR REVERSE OSMOSIS WATER SYS, MODEL BIOLAB 440M, SN# M08-09-071, ECN# 116898 (monthly PMs required) ZYZATECH PORTABLE REVERSE OSMOSIS WATER SYS, MODEL MILLENIUM, •2. SN# 13447, ECN# 89310 (annual PM required) •3. SN# 13448, ECN# 89311 (annual PM required) MARCOR PURIFICATION MODEL MILLENIUM RO •4. SN# 1286825, ECN# 126305 (annual PM required) •5. SN# 1286870, ECN# 126303 (annual PM required) •6. SN# 1286891, ECN# 126304 (annual PM required) •7. SN# 1286826, ECN# 126306 (annual PM required) 1.a. General 1.b. The Contractor shall comply with Federal, State, Local laws, and Federal Regulations as applicable to the performance of this contract. 1.c. The Contractor shall not accept instructions issued by any person employed by the U.S. Government, other than: the Contracting Officer (KO), or Bio-Medical Repair (BMR), all acting within the limits of their authority. 2. Scope of Work 2.a. The Contractor shall provide trained, experienced, English speaking personnel, labor, tools, diagnostic equipment, software, test phantoms, material, supplies, transportation, parts, and equipment necessary to perform Preventative Maintenance (PM), Calibration (CAL), Safety testing (ST). 2.b. The Contractor shall provide telephonic communications with the Government to discuss technical matters relating to the performance of this contract. A systems operator will be made available to answer technical questions regarding system operations and applications. 2.c. Equipment listed in this contract will be maintained to meet the original equipment manufacturers' (OEM's) specifications. 2.d. Equipment and associated components shall be serviced as listed on: SF Form 1449, "Solicitation/Contract/Order for Commercial Items". 2.e. "Contractor's Point-of-Contact" (POC). The Contractor shall provide in writing; the name and the telephone number of the primary and alternate English-speaking individual to act as their representative for the scheduling and coordination of service calls, and shall be responsible for the coordination of the contract with the Government. 2.f. The Contracting Officer (KO) and Bio-Medical Repair (BMR) shall immediately be notified, in writing, whenever changes are made to the contract. 3. Identification of Contractor Personnel. 3.a. The Government (SECURITY-PASS AND ID) will provide 'Identification Badges' to the Contractor. The ID badge must be worn during the performance of services at the Government site. 4. Government Furnished Property, Materials and Services. 4.a. The Government certifies that the equipment to be maintained will be in good operating condition on the effective date of this contract. For the purpose of this contract, the clause, "good operating condition" means the conditions necessary for the equipment to function as intended without the need for remedial maintenance. The Contractor agrees to leave the equipment in good operating condition at the expiration of this contract. During the last two weeks of this contract, the Government shall make an equipment inspection, and any correction or deficiencies noted during this inspection, shall be resolved prior to contract end. 4.b. If applicable, the Government will furnish expendable supplies consumed during procedural sequence and necessary for the completion of the required maintenance/ services. 4.c. The Contractor shall not be responsible for delays encountered due to the non-availability of Government furnished property. 4.d. The Government will be responsible for maintaining the proper environment, utilities, and site requirements necessary for the equipment to function properly as specified by the OEM. 4.e. The Government will operate the equipment in accordance with the instruction provided in the OEM manual. 4.f. During a service visit, the Government will not be responsible for damage or loss due to fire, theft, accident, or other disasters to contractor's supplies, materials, or personal belongings. 5. Contractor Furnished Property and Material. 5.a. Unless otherwise stated, the Government shall furnish supplies/material referenced in section 4.b; the Contractor shall furnish replacement parts required during the performance of this contract, unless stated in 10.g. 5.b. The Contractor shall provide all test equipment, service literature, reference publications, laptop computers, and diagnostic software to be used by the contractor service technicians, as required for the completion of the services in accordance with this contract. 6. Replacement Parts. 6.a. The Contractor shall have ready access to unique and/or high mortality replacement parts. All parts supplied shall be compatible with the existing system. 6.b. The Contractor shall replace all worn or defective parts necessary to restore the equipment to a 100% operational condition as specified by the OEM. 6.c. Contractor installed replacement parts shall become the property of Government and malfunctioning parts shall become the property of the Contractor. 6.d. Freight, postage, and storage charges associated with shipment and receipt of replacement parts, and the return of parts, shall be the responsibility of the Contractor. 6.e. The Contractor shall use only new or warranted replacement parts, where the quality is equal to, or better than, the OEM's original part. When discrepancies occur, the Government will make the final determination on whether a replacement part is of equal or better quality. 6.f. The Contractor must include software revisions and upgrades (field service changes) required due to a manufacturer announced safety-hazard and FDA recall as part of the contract, at no additional cost to the Government. 7. Specific Tasks. 7.a. Contractor Report Requirements. 7.b. During normal duty hours, Contractor personnel shall check-in with Bio-Medical Repair (BMR), located in Bldg. 54 Warehouse, Rm. A-115, upon arrival at the Government site and again prior to departure. The Bio-Medical Repair shop can be reached on: 301-295-5515. The Contractor's FSEs shall personally notify (BMR) of problems that result in the equipment being left disabled upon their departure. During other than normal duty hours, Contractor FSEs shall notify the equipment operator designated by (BMR). 7.c. The Contractor shall provide a full service report upon departure or within two (2) days after completion of all service rendered. Please provide Maria Harvey, Biomed Contract Manager, a copy of the service report(s) ( maria.harvey@med.navy.mil ) Call 301-295-3812 or Fax# 301-319-8466. The service report shall include, but not be limited to: contract number, contractors log number, detailed description of the services(s) performed, replacement part(s) information (part number, part-value, nomenclature, unit price, manufacturer. Identify the part as new/used/reconditioned if other than OEM parts are use. Also note the completion date and time. The man-hours expended. The hourly rates normally charged for the type of service performed, and the technicians' name performing the service. 8. Contractor Responsibility. 8.a. The Contractor shall be responsible for all government equipment listed on SF Form 1449 during the period listed in this contract and under his control. 8.b. The Contractor shall be responsible for any damages to Government owned equipment/property and shall replace or repair any property damaged due to the fault of the Contractor or his representatives. All such replacement or repairs shall be at the Contractor's expense and contract officer's approval. 8.c. The Contractor shall ensure all areas where equipment is serviced, on-site, shall be left in a clean, neat, safe and orderly condition. To prevent safety hazards, no equipment shall be left pulled out or apart upon Contractor departure from the work site. Equipment being repaired shall be safely secured at all times. 8.d. The Contractor is not responsible for service required due to Government misuse, abuse, or damage to the system or its components when it has been determined that the damage resulted from an act of God. The Contractor has four hours to make this determination and submit it to (BMR) for resolution. 9. Preventative Maintenance Services. 9.a. The Contractor shall, as a minimum, perform all preventative maintenance services in accordance with the OEMs suggested service intervals, unless otherwise stated in 9.b. And the contractor shall supply all parts required to successfully complete the preventive maintenance process at no additional charge to the government. 9.b. - Monthly P reventative Maintenance shall be performed on the MARCOR Biolab System; and visit coordinated with Nurse Manager between the hours of 12noon and 6:00 p.m., customer's regular hours of operation 7:00 through 1900 Monday through Saturday. - Annual Prev entive maintenance to be performed on the Millenium Portble RO systems. LAL testing is requested : (4) test(s) per month to be performed on two valves on the main RO; one portable RO and one machine on a rotating basis. ( 2) AAMI quality water tests annually. *Note* Contractor(s) shall schedule and complete these services prior to the 15th of the selected month. 9.c *PM INSPECTION STICKERS* Upon PM completion, contractor shall apply inspection stickers and REMOVE ALL OUTDATED stickers from contract supported equipment. Contractor may supply own inspection stickers or request stickers from Bio-medical Repair Shop prior to preventive maintenance visit. Please call: 301-295-3812/5515. 9.d. The Contractor shall confirm scheduled dates with (BMR) at least five working days prior to performing preventative maintenance services. 9.e. The Contractor shall schedule preventative maintenance for other than peak patient examination times determined by (BMR) at each site. 9.f. The Contractor shall, at a minimum, perform all preventative maintenance services as prescribed by the OEM using a detailed services checklist. The completed checklist shall be provided to the Government with the Contractor's service report. 9.g. All test equipment used in the performance of this contract will be routinely calibrated and the calibration shall be in compliance with Joint Commission on Accreditation of Healthcare Organizations (JCAHO), Original Equipment Manufacturer (OEM) and Federal Drug Administration (FDA) standards. 9.h. Electrical safety inspections will be performed to determine an equipment item's conformance with the current leakage values as specified in the most recent edition of ANSI/AAMI Standard ES1. Electrical safety inspections will be performed as part of the scheduled maintenance program. Additionally, electrical safety inspections will be performed prior to issue of new or repaired equipment. 10. Repairs. 10.a. (x) Request (24) Emergency Service Visits @ 24/7 hours per week. Emergency visits in excess of 24 shall require a separate purchase order. 10.b. The contractor shall telephonically respond within (1 ) business hour after receipt of equipment failure, and on-site within (3) business hours. 10.c. ( x) NNMC monthly routine maintenance are: 12noon and 6:00 p.m., customer's regular hours of operation are 7:00 through 1900 Monday through Saturday. 10.d. All requests for repair(s), shall be placed by Bio-medical Repair (BMR) personnel. And Bio-medical personnel will contact the Contractor. Remedial Maintenance shall be performed during normal duty hours, unless otherwise indicated above. 10.e. The contractor shall assign a unique log number (reference #) whenever the government requests remedial repairs. 10.f. The Contractor's response to requests for repairs may include telephone consultation between the equipment user/operator and a contractor's field service engineer. The purpose of this telephone consultation shall be: 1) to provide instruction in determining operator error; 2) to determine the most likely cause of the problem; 3) to determine if resolution of the problem requires the dispatch of a field service engineer; and 4) to identify replacement parts likely to be required in order to return the equipment to 100% operational condition as specified by the OEM. 10.g. Unless otherwise indicated, each level of service shall include all parts furnished by the Contractor at no additional cost to the Government. Exclusions from this contract are listed as follows: 10.h. The Contractor shall have his/her own service manuals, specifications, schematic diagrams, and parts lists to assist in the evaluation/repair of all equipment included in this contract. 11. Removal of Government Property. 11.a. When the repair of equipment cannot be performed at the Government site, as determined by the Contractor, the Contractor shall notify (BMR) who will make arrangements for the Contractor to remove the item to the Contractor's designated site. The Contractor may be required to sign a Government form, Optional Form 7 (Property Pass) accepting responsibility for the Government equipment. 11.b. All charges resulting from a Contractor determined requirement to transport Government owned property, covered by this contract, to and from an alternate repair location shall be the responsibility of the Contractor. 12. Equipment Modification Upgrades. 12.a. The Contractor shall only incorporate OEM specified modifications, alterations and upgrades. Approval shall be obtained from the (BMR) prior to the Contractor installation of any modification, alteration, or upgrades. 12.b. The Contractor shall perform all OEM field modifications and safety inspections without charge to the Government. 12.c. The Contractor shall maintain contact with the OEM to determine the requirement for field modifications and to ensure accomplishment of these field modifications in accordance with the time schedule set forth by the OEM. 12.d. The Government shall not alter the system without prior notification to the Contractor. 12.e. The contractor shall perform software upgrade(s) at no additional cost to the Government. Installation of upgrades will be left to the discretion of the Government. 13. Service Outside the Scope of this Contract. 13.a. The Contractor shall immediately, but not later than 24 consecutive hours after discovery, notify (BMR) in writing, of the existence or the development of any defects in/or repair required to the scheduled equipment that the contractor considers they are not responsible for under the terms of this contract. 13.b. At the same time of the notification, the Contractor shall furnish (BMR) with a written estimate of the cost to make the necessary repairs. Repairs considered by the Contracting Officer to be outside the scope of this contract shall not be covered under this contract, but shall be ordered under a separate purchase order.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DON/BUMED/N00168/N0016811RC23402/listing.html)
- Place of Performance
- Address: NATIONAL NAVAL MEDICAL CENTER, 8901 WISCONSIN AVENUE, BETHESDA, Maryland, 20889, United States
- Zip Code: 20889
- Zip Code: 20889
- Record
- SN02506157-W 20110723/110721235057-b577f9f563a80cf9ce09e2382d427280 (fbodaily.com)
- Source
-
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