SOLICITATION NOTICE
J -- TECHNICAL SUPPORT SERVICE MAINTENANCE FOR ICAT
- Notice Date
- 11/18/2011
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 339114
— Dental Equipment and Supplies Manufacturing
- Contracting Office
- N00259 NAVAL MEDICAL CENTER SAN DIEGO MATERIAL MANAGEMENT 34800 Bob Wilson Drive San Diego, CA
- ZIP Code
- 00000
- Solicitation Number
- N0025912T0608
- Response Due
- 11/21/2011
- Archive Date
- 10/22/2012
- Point of Contact
- Reynaldo de Vera 6195-532-5564
- Small Business Set-Aside
- N/A
- Description
- The proposed contract action is for commercial item, which the Naval Medical Center San Diego intends to solicit this requirement on a sole source basis to Imaging Sciences International, Inc., under the authority of Far 13.106-1 (b). This is a combined solicitation/synopsis for commercial items, prepared in accordance with the format in FAR subpart 12.6 as supplemented with additional information included in this notice. This announcement constitutes only solicitation, quotations are being requested and a written solicitation will not be issued. The solicitation number, N00259-12-T-0608 is issued as a request for quotation (RFQ). The North American Industry Classification System (NAICS) Code for this acquisition is 339114. All interested bidders shall submit quotations electronically by email to reynaldo.devera@med.navy.mil or by facsimile at 619-532-5596, attention Reynaldo de Vera. E-mail submissions are limited to 2MB. The submitter should confirm receipt of facsimile and email submissions. Quotations are due on or before 21 November 2011 at 09:00 A.M. Pacific Standard Time to be considered responsive. CLIN 0001 Tech Support Service Maintenance ICAT Qty 2 Each $_______ ECN: 041327, 040731; Serial No. ICU070945, ICU070944 Period of Performance: 22 November 2011 thru 21 October 2012 Under the authority of FAR 13.106-1(b), sole source justification is based on Imaging Sciences International, Inc., being the only company that can truly satisfy Government minimum requirement. Imaging Sciences International, Inc. is the manufacturer and all parts and equipment provided are proprietary and OEM. Contractor must be registered to the Central Contractor Registration (CCR) prior to award. The website address for CCR registration is www.ccr.gov Contractor MUST complete FAR 52.212-3, Offeror Representations and Certifications “ Commercial Items, when submitting a proposal. The website address is http://www.acquisition.gov. DELIVERY ADDRESS: Naval Medical Center San Diego, 34800 Bob Wilson Drive, Dan Diego, CA 92134 The solicitation document and incorporated provisions and clauses are those in effect through FAC 2005-50 and DFARS change notice 20110304. This acquisition incorporates the following FAR clauses: 52.204-7 Central Contractor Registration (APR 2008) 52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards (JUL 2010) 52.212-1 Instruction to Offerors-Commercial Item (JUN 2008) 52.212-3 Offeror Representations and Certification--Commercial Items (JAN 2011) 52.212-4 Contract Terms and Conditions--Commercial Items (JUN 2010) 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders--Commercial Items (JAN 2011) 52.219-28 Post Award Small Business Program Representative (APR 2009) 52.222-3 Convict Labor (JUN 2003) 52.222-19 Child Labor -- Cooperation with Authorities and Remedies (JUL 2010) 52.222-21 Prohibition of Segregated Facilities (FEB 1999) 52.222-26 Equal Opportunity (MAR 2007) 52.222.36 Affirmative Action for Workers with Disabilities (OCT 2010) 52.222-48 Exemption from Application of the Service Contract Act to Contacts for Maintenance, Calibration, or Repair of Certain Equipment Certification (FEB 2009) 52.223-18 Encouraging Contractor Policies to Ban Text Messaging while Driving (AUG 2011) 52.225-13 Restrictions on Certain Foreign Purchases (JUN 2008) 52.227-1 Authorization and Consent (DEC 2007) 52.227-2 Notice And Assistance Regarding Patent And Copyright Infringement (DEC 2007 52.232-33 Payment by Electronic Funds Transfer-Central Contractor Registration (OCT 2003) 52.252-2 Clauses Incorporated By Reference (FEB 1998) 252.204-7004 Alt A Central Contractor Registration (52.204-7) Alt A (SEP 2007) 252.212-7001 Contract Terms and Conditions Required to Implement Statutes or Executive Orders Applicable to Defense Acquisitions of Commercial Items (AUG 2011) 252.225-7001 Buy American Act and Balance of Payment Program (JAN 2009) 252.225-7002 Qualifying Country Sources As Subcontractors (APR 2003) 252.232-7003 Electronic Submission of Payment Requests (MAR 2008) All responsible sources may submit a quotation which shall be considered by the agency. STATEMENT OF WORK MEDICAL EQUIPMENT TECHNICAL SUPPORT SERVICE MAINTENANCE WITH NO LOANER OPTION GENERAL REQUIREMENTS: The effort required hereunder shall be performed in accordance with this Statement of Work and according to the manufacturer/ industry standards. The vendor/ service provider shall provide phone technical support 24 hours per day with priority service, remote on-line assistance, basic software updates package, full labor and parts, continuing education and training, annual and quarterly maintenance, marketing services, new-software products upgrades, hardware upgrades at 50% discount, and consumables of 100 bite sticks, head straps and chin cup. The vendor/ service provider must provide rio less than 8 hours of continuing education and training per year. When needed or requested by the customer the vendor shall dispatch a field technician within 1 business day to the medical facility to provide needed service repairs. The vendor/ service provider shall ensured that all work perform on the equipment is done according to industry standards and provided by qualified service technicians. The vendor/ service provider shall extend support to all equipment used in the capture of Icat! cone bean imaging including the computer and hardware used in its capture. The service contract shall be all inclusive. The vendor / service provider will extend the agreement to platforms and operating environments certified for use with the licensed product. The vendor shall not be responsible for integration or configuration with third-party software, hardware, or operating environments. The vendor shall provide assurance to the user that the licensed software operates in conformity with terms set forth in the Software License Agreement that accompanied the licensed Product at the time of purchase. The User shall be made aware that violation of the software license agreement will nullify this support agreement. Not withstanding the vendor shall make every reasonable attempt to ensure equipment and software is compatible with DOD information technology security and user policies. The support agreement shall extend only to licensed software and Imaging Sciences-provided hardware, free of additions or changes that have not been made or approved by the manufacturer. Support requests shall be made to the vendor via phone or e-mail. The User shall provide adequate information to assist in verification and resolution of the support request. The vendor shall provide technicians support aid in the resolution of support requests, in a timely and professional manner. All maintenance releases or revisions, including program fixes and related documentation will be made available to the User via the internet or other economical means of distribution. The vendor shall be able and willing if necessary and required, to dispatch a technician after all reasonable effort have been made to correct any support or maintenance issue. RIGHT TO EXTEND: The government shall have the right to extend the service agreement for four additional years at current quoted price. AMENDMENTS: If during the annual term of this agreement, the User increases the product licensing level or purchases additional products, this agreement can be amended to include support for such additional products. Additional coverage will be determined at the time of purchase. Price shall be pro-rated so the term ofthe additional product coverage will expire on the annual expiration date of this agreement. This agreement shall cover the following equipment: ECN SERIAL NUMBER 041327 ICU070945 040731 ICU070944 24 HOURS: The vendor shall be able to provide 24 hour customer support via telephone at no additional charge. TRAVEL AND RELATED EXPENSES: Contractor shall be responsible for its service related trip expenses including round trip travel, mileage, and overnight living expenses. RESPONSE TIME: Contractor shall use commercially reasonable efforts to: A. Respond by telephone to any report of a malfunction requiring repair within 24 hours of notification by NMCSD. B. Provide on-site support within 1 business day of notification by NMCSD personnel. TITLE TO EQUIPMENT: Contractor shall not assume possession or control of any part ofthe equipment. The Government retains ownership to title thereof. LIABILITY: Contractor shall not be liable for any loss, damage, or delay due to any cause beyond his reasonable control including but not limited to, acts of government, strikes, lockouts, fire, explosion, theft, floods, riot, civil commotion, war, malicious mischief or acts of God. UTILITIES: Contractor may use Government utilities, (e.g., electrical power, compressed air, and water) which are available and required for any service performed under this contract. The building engineer, to ensure compatibility with the Naval Medical Center's electrical wiring and equipment, must approve contractor electrical equipment. ACCESS TO EQUIPMENT: Contractor shall be provided reasonable access to all equipment that is to be serviced and utility outlets required to do the service. The contractor shall be free to start and stop all primary equipment incidentals to the operation of the maintained equipment after permission is received from on duty personnel responsible for such equipment. PARTS AVAILABILITY: To ensure minimal equipment downtime, contractor shall maintain replacement repair parts and materials necessary to perform each repair or supply said parts and materials within (1) day. COMPENSATION: LABOR: All compensation for labor is included in the contract price. PARTS/SUPPLIES QUALITY: Parts and Supplies provided under this contract shall be new. SHIPPING CHARGES: The vendor shall provide FOB shipping of all items covered under this agreement to and from the Naval Medical Center San Diego. SECURITY REQUIRMENTS: Contractor will be required to contact the Medical Repair Branch at (619) 532-8010 to submit the required information to complete the NMCSD Security Pass Form by 2:00 pm the day prior to the scheduled visit. In the case of emergent repairs/service, the contractor will wait at the main gate for an escort from Medical Repair Branch personnel. CONTRACTOR CHECK-IN/CHECK-OUT: Contractor is required to report to the Medical Repair Branch for Visitor Badges during the hours of 0800 - 1600, Monday through Friday, prior to and upon completion of any service/repair performed. FIELD SERVICE REPORTS: Contractor shall furnish a written or electronic vendor supplied Field Service Report (FSR) to the Duty Staff at: Naval Medical Center, San Diego Bio Medical Repair Building 1, Ground Floor, Room GD-18Hl Phone: 619-532-8010 Fax: 619-532-8013 Or electronically at: ca@med.navy.mil The contractor, or his representative, shall complete the vendor supplied Field Service Report to include the following: Contractor Name Technician's Printed Name, Telephone Number and Signature Date and Time of Arrival ECN (Equipment Code Number) and Serial Number Time Expended Repairing/Service; Labor Hours, Rate and Materials Summary of Work Performed and Accepted by End-User (Government Representative's Printed Name and Signature) All Field Service Reports shall be submitted within 72 hours of completion of service Contractor Name, Technician's Printed Name and Telephone Number, Signature Date and Time of Arrival ECN (Equipment Code Number) and Serial Number Time expended repairing/servicing; Labor Hours, Rate, and Materials Summary of work performed and accepted by end-user (Government Representative's Printed Name and Signature) COMPLETED FIELD SERVICE REPORTS ARE REQUIRED PRIOR TO ACCEPTANCE OF ANY INVOICE PREVENTIVE MAINTENANCE AND REPAIR SERVICES SCHEDULES SERVICES SHALL BE REQUIRED BASED UPON THE FOLLOWING AGREED SCHEDULES: PREVENTIVE MAINTENANCE: (Check One) __X__ One (1) time per fiscal year - March 2012 _____ Two (2) times per fiscal year _ _____ Four (4) times per fiscal year __ __ __ _ REPAIR: (Check One) __X__ Monday - Friday, 0800 - 1600. _____ Seven (7) days per week, 24-hour coverage CONTRACTOR POINT OF CONTACT (POC): Marlon Bryce, Oral Surgery (Contractor/Dispatcher/Customer Service) TELEPHONE: (619)-532-7398 FAX: ------------ E-MAIL:
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