AWARD
R -- Call Center Business Continuity Contract
- Notice Date
- 12/7/2012
- Notice Type
- Award Notice
- NAICS
- 561421
— Telephone Answering Services
- Contracting Office
- United States Postal Service, Supplies and Services Purchasing, Telecom and IT Hardware CMC (GPMSC), PO Box 27496, 7029 Albert Pick Rd 3rd Floor, Greensboro, North Carolina, 27498-0001, United States
- ZIP Code
- 27498-0001
- Archive Date
- 12/19/2012
- Point of Contact
- Wendell D. Dillard, Phone: 3366652855
- E-Mail Address
-
wddillard@usps.gov
(wddillard@usps.gov)
- Small Business Set-Aside
- N/A
- Award Number
- 1CWRLS-13-B-0002
- Award Date
- 12/4/2012
- Awardee
- Convergys Government Solutions LLC
- Award Amount
- $120M
- Description
- Convergys was awarded the previous competitive contract for out sourced customer contact center solutions. Convergys is awarded this new non-competitive Business Continuity Contract as the USPS transitions from out sourcing to in sourcing of customer contact solutions.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/USPS/SSP/GPMSC/Awards/1CWRLS-13-B-0002.html)
- Record
- SN02944944-W 20121209/121207234305-da672d02e2491819c3fa2cedb5ead37a (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
| FSG Index | This Issue's Index | Today's FBO Daily Index Page |