FBODaily.com | FedBizOpps: MOD | Q | Sources Sought for Medical Support Services (HUBZONE REQUEST ONLY)

FBO DAILY - FEDBIZOPPS ISSUE OF MAY 17, 2013 FBO #4192
MODIFICATION

Q -- Sources Sought for Medical Support Services (HUBZONE REQUEST ONLY)

Notice Date: 5/15/2013
Notice Type: Modification/Amendment
NAICS: 621999 — All Other Miscellaneous Ambulatory Health Care Services
Contracting Office: Medcom Contracting Center North Atlantic, ATTN: MCAA NA Bldg T20, 6900 Georgia Avenue NW, Washington, DC 20307-5000
ZIP Code: 20307-5000
Solicitation Number: W91YTZ-13-R-0119
Response Due: 5/20/2013
Archive Date: 7/14/2013
Point of Contact: Debra Parker, (XXX) XXX-XXXX
E-Mail Address: Medcom Contracting Center North Atlantic
(debra.j.parker@us.army.mil)
Small Business Set-Aside: HUBZone
Description: General Information Document Type: Sources Sought Notice Reference Number: W91YTZ-13-R-0119 Current Response Date: 20 May 2013 Classification Code: Q - Medical Services, NAICS Code: 621999- All Other Miscellaneous Ambulatory Health Care Services, Personal/Nonpersonal Service Contracting Office Address The Northern Regional Contracting Office (NRCO), Health Care Acquisition Activity, 6011 5th Street, Building 1469, Fort Belvoir, VA 22060 NRCO seeks information on HUBZone vendors that are capable of providing health care providers and other ancillary personnel for the Tele-Health Division, Northern Regional Medical Command (NRMC). Only HUBZone businesses are encouraged to respond. When responding, please submit capability statements by 16 May 2013. Tele-Health is headquartered at Fort Belvoir, VA, but the positions will be filled throughout all of the Northern Regional Medical Command (NRMC) Military Treatment Facilities (MTFs). This contract will support NRMC Headquarters as well as all of the following MTF sites: Fort Bragg, NCAberdeen Proving Grounds, MDFort Meade, MDFort Myer, VAFort Knox, KYFort Detrick, MDFort Lee, VA Fort Drum, NY Fort Eustis, VAFort Dix, NJWest Point, NYCamp Atterbury, IN The following are the primary objectives for the Tele-Health program: * The Tele-Health MTF (THMTF) is an approach to providing comprehensive specialty care for all beneficiaries. THMTF is a healthcare setting that facilitates partnerships between individual patients and their primary care teams and specialty care regardless of location, type of service, and healthcare setting. One of the fundamental principles of a THMTF organization is to coordinate and/or integrate care across all elements of a complex health care system. Subspecialty care has been historically difficult to integrate into a primary care setting. Lack of coordination and ineffective communication can lead to patient safety concerns (e.g., conflicting medications), increased cost for duplication of services, and fragmented treatment for the management of chronic diseases. One solution is to provide subspecialty care directly into the Patient Centered Medical Home (PCMH) through the use of Tele-Health. Up to now, Tele-Health as a treatment modality has also been very fragmented and has been a collection of pilot projects, stovepipe initiatives, and has been randomly applied. The purpose of this concept of operations (CONOPS) is to standardize a fully integrated Tele-Health facility with multiple programs into the PCMH leveraging across all product lines in order to provide a cost-efficient mechanism to bring both the hard to manage and healthy patients continuity of care with medical and nonmedical state-of-the-art interventions from the acute to long-term settings. * Contractor Personnel. The HCPs shall be used as the primary source of health care delivery for the Tele-Health organization. Health care services are considered personal health care services for all professional contract providers, i.e., Physician Assistants, Medical Support Assistants (MSAs), License Practical Nurses (LPNs), Healthcare Administrators, Social Workers, Registered Nurse Supervisors, Registered Nurses, and Program Managers. * The delivery of Tele-Health care includes a full range of clinical, wellness, administrative, and educational services that are relevant to the diagnosis, treatment, and management of all applicable services. This system leverages state-of-the-art technology to extend the availability and accessibility of a number of medical disciplines throughout the AMEDD as required. The applicable programs that can support both the PCMH and other MTFs include, but are not limited to: * Behavioral Health * Cardiology * Dermatology * Diabetic Retinopathy * Neurology * Surgical Subspecialties * Nutrition Care * Pain Management * Pharmacy * Wellness * The mission of a THMTF is to maximize the existing Tele-Health resources to support a PCMH mission or to provide direct support to other DoD MTFs. Resources can be leveraged within and across DoD Services or their functional components to avoid duplication of effort, especially in the less utilized specialties (i.e., Neurosurgery). The establishment of a formal MTF specifically for the purpose of providing Tele-Health services will serve a number of critical needs currently faced by the Military Healthcare System (MHS). Providing long-term growth and stability of service lines under the THMTF will require the establishment of a Defense Medical Information System (DMIS) Identifier. This will provide for stable funding, proper utilization of resources, and standardization of services. * A comprehensive and integrated THMTF and system of care where specialty care and primary care providers interact systematically to meet the health needs of their patients through collaborative development of treatment plans, provision of clinical services, and coordination of care through the use of technology. Key Tasks * Full integration of Tele-Health assets into the PCMH and initially NRMC MTFs as required by individual facilities. This will require continued research and program evaluation to develop and implement best practices. Once established, the scope and reach of this facility will expand to any and all appropriate MHS facilities. * Develop a standardized way of accessing Tele-Health services across the enterprise. The need for a global scheduling system is inherent in leveraging Tele-Health resources across all active institutions. * Standardize the operational elements of all product lines across the enterprise while giving the supported elements the ability to adjust program specifics to meet the need of their respective MTFs. Coordinate with the Defense Centers of Excellence for Psychological Health & Traumatic Brain Injury (DcoE) on best practices. * Integration of wellness initiatives into the PCMH via the use of Tele-Health. * Develop mobile applications, in home care, and utilize other platforms to meet the needs of DoD Beneficiaries in the quote mark White Space quote mark. * Identify current Information Technology/Information Management assets, requirements, and forecast what would be required at end state. The costs of expanding the current infrastructure will need to be outlined in a Program Objective Memorandum (POM) for development of future sustainment funding/budgets, life cycle replenishment of technology, and targeted future Tele-Health transformations. * Identify space requirements for the THMTF and space requirements for each supported facility. Clinical space at supported sites may need to be altered to accommodate for the TH service delivery and/or mobile solutions may be required to maximize limited space at many existing facilities. * Develop a core budget that covers all components of the various service product lines. * Adjust business rules to account for resources not traditionally assigned to a single facility. With the implementation of the STEP Act, providers and patients will not be confined to traditional healthcare locations. * The contractor shall provide medical services at multiple sites as designated by the NRMC. In addition to the multiple site changes, the contractor shall be required to accommodate changes in the required hours of operation which shall also change from day-to-day. The Government will notify the contractor of such changes a minimum of 12 hours in advance. In all instances, supervision of the HCPs shall be provided by the department chief, the clinic chief or an authorized designee of the WAMC or of the duty site designated within the NRMC region. * In the event the contract is terminated, the HCPs shall be covered for any malpractice claims or lawsuits that may arise in the future if the care provided was rendered to the Claimant under the terms of the Contract. * In the event of litigation/investigation of a claim of liability or malpractice, the HCPs shall cooperate fully with Government authorities and designated officials in the investigation of the claim or preparation of litigation. The HCPs shall immediately notify the Contracting Officer and promptly furnish copies of all pertinent papers received; cooperate with the Government in the processing, review, settlement or defense of the suit, action or claim; and authorize Government representatives to settle or defend the claims and to represent the health care provider in, or take charge of, any litigation involved in such an action. The primary objective for this procurement is to maximize the existing Tele-Health resources to support a PCMH mission or to provide direct support to other DoD MTFs. Resources can be leveraged within and across DoD Services or their functional components to avoid duplication of effort, especially in the less utilized specialties (i.e., Neurosurgery). This performance of healthcare services by the individual contract health care providers under a personal services contract are subject to day-to-day supervision, clinical oversight and control by healthcare facility personnel comparable to that exercised over military and civil service health care providers engaged in comparable healthcare services After results of this market research are obtained NRCO may conduct a competitive procurement and subsequently award a Contract. If at least two responsible, qualified respondents are classified as HUBZone certified described herein, then any competitive procurement solicited by NARCO will be done as a HUBZone set-aside. Small businesses are defined under the associated NAICS code for this effort, 621999, as those domestic sources having $14 million or less. Please include your company's size classification in any response to this notice. If you believe there is a more suitable NAICS code that should be used, please let us know within your correspondence. HUBZone Companies that can provide the health care and ancillary services for the Tele-Health Department for Headquarters, NRMC, sites are requested to email a detailed capabilities package describing their abilities to Debra.J.Parker@us.army.mil no later than the response date for this sources sought notice. The Package should include achievable qualifications and any other information relevant to your service or capabilities. Also, the following information is requested to be provided as part of the response to this sources sought notice: 1. Name of the company, Point of contact name, phone number, address and email address; 2. NAICs code; 3. Describe the experience your company has in managing similar program(s). Provide references for similar services that have been conducted in the last three years. 4. Any other relevant information that is not listed above which the Government should consider when developing its minimum requirements and finalizing its market research. Point of Contact Debra Parker, Acquisition Analyst, Email Debra.J.Parker@us.army.mil General Information Document Type: Sources Sought Notice Reference Number: W91YTZ-13-R-0119 Current Response Date: 16 May 2013 Classification Code: Q - Medical Services, NAICS Code: 621999- All Other Miscellaneous Ambulatory Health Care Services, Personal/Nonpersonal Service Contracting Office Address The Northern Regional Contracting Office (NRCO), Health Care Acquisition Activity, 6011 5th Street, Building 1469, Fort Belvoir, VA 22060 NRCO seeks information on HUBZone vendors that are capable of providing health care providers and other ancillary personnel for the Tele-Health Division, Northern Regional Medical Command (NRMC). Only HUBZone businesses are encouraged to respond. When responding, please submit capability statements by 16 May 2013. Tele-Health is headquartered at Fort Belvoir, VA, but the positions will be filled throughout all of the Northern Regional Medical Command (NRMC) Military Treatment Facilities (MTFs). This contract will support NRMC Headquarters as well as all of the following MTF sites: Fort Bragg, NCAberdeen Proving Grounds, MDFort Meade, MDFort Myer, VAFort Knox, KYFort Detrick, MDFort Lee, VA Fort Drum, NY Fort Eustis, VAFort Dix, NJWest Point, NYCamp Atterbury, IN The following are the primary objectives for the Tele-Health program: * The Tele-Health MTF (THMTF) is an approach to providing comprehensive specialty care for all beneficiaries. THMTF is a healthcare setting that facilitates partnerships between individual patients and their primary care teams and specialty care regardless of location, type of service, and healthcare setting. One of the fundamental principles of a THMTF organization is to coordinate and/or integrate care across all elements of a complex health care system. Subspecialty care has been historically difficult to integrate into a primary care setting. Lack of coordination and ineffective communication can lead to patient safety concerns (e.g., conflicting medications), increased cost for duplication of services, and fragmented treatment for the management of chronic diseases. One solution is to provide subspecialty care directly into the Patient Centered Medical Home (PCMH) through the use of Tele-Health. Up to now, Tele-Health as a treatment modality has also been very fragmented and has been a collection of pilot projects, stovepipe initiatives, and has been randomly applied. The purpose of this concept of operations (CONOPS) is to standardize a fully integrated Tele-Health facility with multiple programs into the PCMH leveraging across all product lines in order to provide a cost-efficient mechanism to bring both the hard to manage and healthy patients continuity of care with medical and nonmedical state-of-the-art interventions from the acute to long-term settings. * Contractor Personnel. The HCPs shall be used as the primary source of health care delivery for the Tele-Health organization. Health care services are considered personal health care services for all professional contract providers, i.e., Physician Assistants, Medical Support Assistants (MSAs), License Practical Nurses (LPNs), Healthcare Administrators, Social Workers, Registered Nurse Supervisors, Registered Nurses, and Program Managers. * The delivery of Tele-Health care includes a full range of clinical, wellness, administrative, and educational services that are relevant to the diagnosis, treatment, and management of all applicable services. This system leverages state-of-the-art technology to extend the availability and accessibility of a number of medical disciplines throughout the AMEDD as required. The applicable programs that can support both the PCMH and other MTFs include, but are not limited to: * Behavioral Health * Cardiology * Dermatology * Diabetic Retinopathy * Neurology * Surgical Subspecialties * Nutrition Care * Pain Management * Pharmacy * Wellness * The mission of a THMTF is to maximize the existing Tele-Health resources to support a PCMH mission or to provide direct support to other DoD MTFs. Resources can be leveraged within and across DoD Services or their functional components to avoid duplication of effort, especially in the less utilized specialties (i.e., Neurosurgery). The establishment of a formal MTF specifically for the purpose of providing Tele-Health services will serve a number of critical needs currently faced by the Military Healthcare System (MHS). Providing long-term growth and stability of service lines under the THMTF will require the establishment of a Defense Medical Information System (DMIS) Identifier. This will provide for stable funding, proper utilization of resources, and standardization of services. * A comprehensive and integrated THMTF and system of care where specialty care and primary care providers interact systematically to meet the health needs of their patients through collaborative development of treatment plans, provision of clinical services, and coordination of care through the use of technology. Key Tasks * Full integration of Tele-Health assets into the PCMH and initially NRMC MTFs as required by individual facilities. This will require continued research and program evaluation to develop and implement best practices. Once established, the scope and reach of this facility will expand to any and all appropriate MHS facilities. * Develop a standardized way of accessing Tele-Health services across the enterprise. The need for a global scheduling system is inherent in leveraging Tele-Health resources across all active institutions. * Standardize the operational elements of all product lines across the enterprise while giving the supported elements the ability to adjust program specifics to meet the need of their respective MTFs. Coordinate with the Defense Centers of Excellence for Psychological Health & Traumatic Brain Injury (DcoE) on best practices. * Integration of wellness initiatives into the PCMH via the use of Tele-Health. * Develop mobile applications, in home care, and utilize other platforms to meet the needs of DoD Beneficiaries in the quote mark White Space quote mark. * Identify current Information Technology/Information Management assets, requirements, and forecast what would be required at end state. The costs of expanding the current infrastructure will need to be outlined in a Program Objective Memorandum (POM) for development of future sustainment funding/budgets, life cycle replenishment of technology, and targeted future Tele-Health transformations. * Identify space requirements for the THMTF and space requirements for each supported facility. Clinical space at supported sites may need to be altered to accommodate for the TH service delivery and/or mobile solutions may be required to maximize limited space at many existing facilities. * Develop a core budget that covers all components of the various service product lines. * Adjust business rules to account for resources not traditionally assigned to a single facility. With the implementation of the STEP Act, providers and patients will not be confined to traditional healthcare locations. * The contractor shall provide medical services at multiple sites as designated by the NRMC. In addition to the multiple site changes, the contractor shall be required to accommodate changes in the required hours of operation which shall also change from day-to-day. The Government will notify the contractor of such changes a minimum of 12 hours in advance. In all instances, supervision of the HCPs shall be provided by the department chief, the clinic chief or an authorized designee of the WAMC or of the duty site designated within the NRMC region. * In the event the contract is terminated, the HCPs shall be covered for any malpractice claims or lawsuits that may arise in the future if the care provided was rendered to the Claimant under the terms of the Contract. * In the event of litigation/investigation of a claim of liability or malpractice, the HCPs shall cooperate fully with Government authorities and designated officials in the investigation of the claim or preparation of litigation. The HCPs shall immediately notify the Contracting Officer and promptly furnish copies of all pertinent papers received; cooperate with the Government in the processing, review, settlement or defense of the suit, action or claim; and authorize Government representatives to settle or defend the claims and to represent the health care provider in, or take charge of, any litigation involved in such an action. The primary objective for this procurement is to maximize the existing Tele-Health resources to support a PCMH mission or to provide direct support to other DoD MTFs. Resources can be leveraged within and across DoD Services or their functional components to avoid duplication of effort, especially in the less utilized specialties (i.e., Neurosurgery). This performance of healthcare services by the individual contract health care providers under a personal services contract are subject to day-to-day supervision, clinical oversight and control by healthcare facility personnel comparable to that exercised over military and civil service health care providers engaged in comparable healthcare services After results of this market research are obtained NRCO may conduct a competitive procurement and subsequently award a Contract. If at least two responsible, qualified respondents are classified as HUBZone certified described herein, then any competitive procurement solicited by NARCO will be done as a HUBZone set-aside. Small businesses are defined under the associated NAICS code for this effort, 621999, as those domestic sources having $14 million or less. Please include your company's size classification in any response to this notice. If you believe there is a more suitable NAICS code that should be used, please let us know within your correspondence. HUBZone Companies that can provide the health care and ancillary services for the Tele-Health Department for Headquarters, NRMC, sites are requested to email a detailed capabilities package describing their abilities to Debra.J.Parker@us.army.mil no later than the response date for this sources sought notice. The Package should include achievable qualifications and any other information relevant to your service or capabilities. Also, the following information is requested to be provided as part of the response to this sources sought notice: 1. Name of the company, Point of contact name, phone number, address and email address; 2. NAICs code; 3. Describe the experience your company has in managing similar program(s). Provide references for similar services that have been conducted in the last three years. 4. Any other relevant information that is not listed above which the Government should consider when developing its minimum requirements and finalizing its market research. Point of Contact Debra Parker, Acquisition Analyst, Email Debra.J.Parker@us.army.mil General Information Document Type: Sources Sought Notice Reference Number: W91YTZ-13-R-0119 Current Response Date: 16 May 2013 Classification Code: Q - Medical Services, NAICS Code: 621999- All Other Miscellaneous Ambulatory Health Care Services, Personal/Nonpersonal Service Contracting Office Address The Northern Regional Contracting Office (NRCO), Health Care Acquisition Activity, 6011 5th Street, Building 1469, Fort Belvoir, VA 22060 NRCO seeks information on HUBZone vendors that are capable of providing health care providers and other ancillary personnel for the Tele-Health Division, Northern Regional Medical Command (NRMC). Only HUBZone businesses are encouraged to respond. When responding, please submit capability statements by 16 May 2013. Tele-Health is headquartered at Fort Belvoir, VA, but the positions will be filled throughout all of the Northern Regional Medical Command (NRMC) Military Treatment Facilities (MTFs). This contract will support NRMC Headquarters as well as all of the following MTF sites: Fort Bragg, NCAberdeen Proving Grounds, MDFort Meade, MDFort Myer, VAFort Knox, KYFort Detrick, MDFort Lee, VA Fort Drum, NY Fort Eustis, VAFort Dix, NJWest Point, NYCamp Atterbury, IN The following are the primary objectives for the Tele-Health program: * The Tele-Health MTF (THMTF) is an approach to providing comprehensive specialty care for all beneficiaries. THMTF is a healthcare setting that facilitates partnerships between individual patients and their primary care teams and specialty care regardless of location, type of service, and healthcare setting. One of the fundamental principles of a THMTF organization is to coordinate and/or integrate care across all elements of a complex health care system. Subspecialty care has been historically difficult to integrate into a primary care setting. Lack of coordination and ineffective communication can lead to patient safety concerns (e.g., conflicting medications), increased cost for duplication of services, and fragmented treatment for the management of chronic diseases. One solution is to provide subspecialty care directly into the Patient Centered Medical Home (PCMH) through the use of Tele-Health. Up to now, Tele-Health as a treatment modality has also been very fragmented and has been a collection of pilot projects, stovepipe initiatives, and has been randomly applied. The purpose of this concept of operations (CONOPS) is to standardize a fully integrated Tele-Health facility with multiple programs into the PCMH leveraging across all product lines in order to provide a cost-efficient mechanism to bring both the hard to manage and healthy patients continuity of care with medical and nonmedical state-of-the-art interventions from the acute to long-term settings. * Contractor Personnel. The HCPs shall be used as the primary source of health care delivery for the Tele-Health organization. Health care services are considered personal health care services for all professional contract providers, i.e., Physician Assistants, Medical Support Assistants (MSAs), License Practical Nurses (LPNs), Healthcare Administrators, Social Workers, Registered Nurse Supervisors, Registered Nurses, and Program Managers. * The delivery of Tele-Health care includes a full range of clinical, wellness, administrative, and educational services that are relevant to the diagnosis, treatment, and management of all applicable services. This system leverages state-of-the-art technology to extend the availability and accessibility of a number of medical disciplines throughout the AMEDD as required. The applicable programs that can support both the PCMH and other MTFs include, but are not limited to: * Behavioral Health * Cardiology * Dermatology * Diabetic Retinopathy * Neurology * Surgical Subspecialties * Nutrition Care * Pain Management * Pharmacy * Wellness * The mission of a THMTF is to maximize the existing Tele-Health resources to support a PCMH mission or to provide direct support to other DoD MTFs. Resources can be leveraged within and across DoD Services or their functional components to avoid duplication of effort, especially in the less utilized specialties (i.e., Neurosurgery). The establishment of a formal MTF specifically for the purpose of providing Tele-Health services will serve a number of critical needs currently faced by the Military Healthcare System (MHS). Providing long-term growth and stability of service lines under the THMTF will require the establishment of a Defense Medical Information System (DMIS) Identifier. This will provide for stable funding, proper utilization of resources, and standardization of services. * A comprehensive and integrated THMTF and system of care where specialty care and primary care providers interact systematically to meet the health needs of their patients through collaborative development of treatment plans, provision of clinical services, and coordination of care through the use of technology. Key Tasks * Full integration of Tele-Health assets into the PCMH and initially NRMC MTFs as required by individual facilities. This will require continued research and program evaluation to develop and implement best practices. Once established, the scope and reach of this facility will expand to any and all appropriate MHS facilities. * Develop a standardized way of accessing Tele-Health services across the enterprise. The need for a global scheduling system is inherent in leveraging Tele-Health resources across all active institutions. * Standardize the operational elements of all product lines across the enterprise while giving the supported elements the ability to adjust program specifics to meet the need of their respective MTFs. Coordinate with the Defense Centers of Excellence for Psychological Health & Traumatic Brain Injury (DcoE) on best practices. * Integration of wellness initiatives into the PCMH via the use of Tele-Health. * Develop mobile applications, in home care, and utilize other platforms to meet the needs of DoD Beneficiaries in the quote mark White Space quote mark. * Identify current Information Technology/Information Management assets, requirements, and forecast what would be required at end state. The costs of expanding the current infrastructure will need to be outlined in a Program Objective Memorandum (POM) for development of future sustainment funding/budgets, life cycle replenishment of technology, and targeted future Tele-Health transformations. * Identify space requirements for the THMTF and space requirements for each supported facility. Clinical space at supported sites may need to be altered to accommodate for the TH service delivery and/or mobile solutions may be required to maximize limited space at many existing facilities. * Develop a core budget that covers all components of the various service product lines. * Adjust business rules to account for resources not traditionally assigned to a single facility. With the implementation of the STEP Act, providers and patients will not be confined to traditional healthcare locations. * The contractor shall provide medical services at multiple sites as designated by the NRMC. In addition to the multiple site changes, the contractor shall be required to accommodate changes in the required hours of operation which shall also change from day-to-day. The Government will notify the contractor of such changes a minimum of 12 hours in advance. In all instances, supervision of the HCPs shall be provided by the department chief, the clinic chief or an authorized designee of the WAMC or of the duty site designated within the NRMC region. * In the event the contract is terminated, the HCPs shall be covered for any malpractice claims or lawsuits that may arise in the future if the care provided was rendered to the Claimant under the terms of the Contract. * In the event of litigation/investigation of a claim of liability or malpractice, the HCPs shall cooperate fully with Government authorities and designated officials in the investigation of the claim or preparation of litigation. The HCPs shall immediately notify the Contracting Officer and promptly furnish copies of all pertinent papers received; cooperate with the Government in the processing, review, settlement or defense of the suit, action or claim; and authorize Government representatives to settle or defend the claims and to represent the health care provider in, or take charge of, any litigation involved in such an action. The primary objective for this procurement is to maximize the existing Tele-Health resources to support a PCMH mission or to provide direct support to other DoD MTFs. Resources can be leveraged within and across DoD Services or their functional components to avoid duplication of effort, especially in the less utilized specialties (i.e., Neurosurgery). This performance of healthcare services by the individual contract health care providers under a personal services contract are subject to day-to-day supervision, clinical oversight and control by healthcare facility personnel comparable to that exercised over military and civil service health care providers engaged in comparable healthcare services After results of this market research are obtained NRCO may conduct a competitive procurement and subsequently award a Contract. If at least two responsible, qualified respondents are classified as HUBZone certified described herein, then any competitive procurement solicited by NARCO will be done as a HUBZone set-aside. Small businesses are defined under the associated NAICS code for this effort, 621999, as those domestic sources having $14 million or less. Please include your company's size classification in any response to this notice. If you believe there is a more suitable NAICS code that should be used, please let us know within your correspondence. HUBZone Companies that can provide the health care and ancillary services for the Tele-Health Department for Headquarters, NRMC, sites are requested to email a detailed capabilities package describing their abilities to Debra.J.Parker@us.army.mil no later than the response date for this sources sought notice. The Package should include achievable qualifications and any other information relevant to your service or capabilities. Also, the following information is requested to be provided as part of the response to this sources sought notice: 1. Name of the company, Point of contact name, phone number, address and email address; 2. NAICs code; 3. Describe the experience your company has in managing similar program(s). Provide references for similar services that have been conducted in the last three years. 4. Any other relevant information that is not listed above which the Government should consider when developing its minimum requirements and finalizing its market research. Point of Contact Debra Parker, Acquisition Analyst, Email Debra.J.Parker@us.army.mil General Information Document Type: Sources Sought Notice Reference Number: W91YTZ-13-R-0119 Current Response Date: 16 May 2013 Classification Code: Q - Medical Services, NAICS Code: 621999- All Other Miscellaneous Ambulatory Health Care Services, Personal/Nonpersonal Service Contracting Office Address The Northern Regional Contracting Office (NRCO), Health Care Acquisition Activity, 6011 5th Street, Building 1469, Fort Belvoir, VA 22060 NRCO seeks information on HUBZone vendors that are capable of providing health care providers and other ancillary personnel for the Tele-Health Division, Northern Regional Medical Command (NRMC). Only HUBZone businesses are encouraged to respond. When responding, please submit capability statements by 16 May 2013. Tele-Health is headquartered at Fort Belvoir, VA, but the positions will be filled throughout all of the Northern Regional Medical Command (NRMC) Military Treatment Facilities (MTFs). This contract will support NRMC Headquarters as well as all of the following MTF sites: Fort Bragg, NCAberdeen Proving Grounds, MDFort Meade, MDFort Myer, VAFort Knox, KYFort Detrick, MDFort Lee, VA Fort Drum, NY Fort Eustis, VAFort Dix, NJWest Point, NYCamp Atterbury, IN The following are the primary objectives for the Tele-Health program: * The Tele-Health MTF (THMTF) is an approach to providing comprehensive specialty care for all beneficiaries. THMTF is a healthcare setting that facilitates partnerships between individual patients and their primary care teams and specialty care regardless of location, type of service, and healthcare setting. One of the fundamental principles of a THMTF organization is to coordinate and/or integrate care across all elements of a complex health care system. Subspecialty care has been historically difficult to integrate into a primary care setting. Lack of coordination and ineffective communication can lead to patient safety concerns (e.g., conflicting medications), increased cost for duplication of services, and fragmented treatment for the management of chronic diseases. One solution is to provide subspecialty care directly into the Patient Centered Medical Home (PCMH) through the use of Tele-Health. Up to now, Tele-Health as a treatment modality has also been very fragmented and has been a collection of pilot projects, stovepipe initiatives, and has been randomly applied. The purpose of this concept of operations (CONOPS) is to standardize a fully integrated Tele-Health facility with multiple programs into the PCMH leveraging across all product lines in order to provide a cost-efficient mechanism to bring both the hard to manage and healthy patients continuity of care with medical and nonmedical state-of-the-art interventions from the acute to long-term settings. * Contractor Personnel. The HCPs shall be used as the primary source of health care delivery for the Tele-Health organization. Health care services are considered personal health care services for all professional contract providers, i.e., Physician Assistants, Medical Support Assistants (MSAs), License Practical Nurses (LPNs), Healthcare Administrators, Social Workers, Registered Nurse Supervisors, Registered Nurses, and Program Managers. * The delivery of Tele-Health care includes a full range of clinical, wellness, administrative, and educational services that are relevant to the diagnosis, treatment, and management of all applicable services. This system leverages state-of-the-art technology to extend the availability and accessibility of a number of medical disciplines throughout the AMEDD as required. The applicable programs that can support both the PCMH and other MTFs include, but are not limited to: * Behavioral Health * Cardiology * Dermatology * Diabetic Retinopathy * Neurology * Surgical Subspecialties * Nutrition Care * Pain Management * Pharmacy * Wellness * The mission of a THMTF is to maximize the existing Tele-Health resources to support a PCMH mission or to provide direct support to other DoD MTFs. Resources can be leveraged within and across DoD Services or their functional components to avoid duplication of effort, especially in the less utilized specialties (i.e., Neurosurgery). The establishment of a formal MTF specifically for the purpose of providing Tele-Health services will serve a number of critical needs currently faced by the Military Healthcare System (MHS). Providing long-term growth and stability of service lines under the THMTF will require the establishment of a Defense Medical Information System (DMIS) Identifier. This will provide for stable funding, proper utilization of resources, and standardization of services. * A comprehensive and integrated THMTF and system of care where specialty care and primary care providers interact systematically to meet the health needs of their patients through collaborative development of treatment plans, provision of clinical services, and coordination of care through the use of technology. Key Tasks * Full integration of Tele-Health assets into the PCMH and initially NRMC MTFs as required by individual facilities. This will require continued research and program evaluation to develop and implement best practices. Once established, the scope and reach of this facility will expand to any and all appropriate MHS facilities. * Develop a standardized way of accessing Tele-Health services across the enterprise. The need for a global scheduling system is inherent in leveraging Tele-Health resources across all active institutions. * Standardize the operational elements of all product lines across the enterprise while giving the supported elements the ability to adjust program specifics to meet the need of their respective MTFs. Coordinate with the Defense Centers of Excellence for Psychological Health & Traumatic Brain Injury (DcoE) on best practices. * Integration of wellness initiatives into the PCMH via the use of Tele-Health. * Develop mobile applications, in home care, and utilize other platforms to meet the needs of DoD Beneficiaries in the quote mark White Space quote mark. * Identify current Information Technology/Information Management assets, requirements, and forecast what would be required at end state. The costs of expanding the current infrastructure will need to be outlined in a Program Objective Memorandum (POM) for development of future sustainment funding/budgets, life cycle replenishment of technology, and targeted future Tele-Health transformations. * Identify space requirements for the THMTF and space requirements for each supported facility. Clinical space at supported sites may need to be altered to accommodate for the TH service delivery and/or mobile solutions may be required to maximize limited space at many existing facilities. * Develop a core budget that covers all components of the various service product lines. * Adjust business rules to account for resources not traditionally assigned to a single facility. With the implementation of the STEP Act, providers and patients will not be confined to traditional healthcare locations. * The contractor shall provide medical services at multiple sites as designated by the NRMC. In addition to the multiple site changes, the contractor shall be required to accommodate changes in the required hours of operation which shall also change from day-to-day. The Government will notify the contractor of such changes a minimum of 12 hours in advance. In all instances, supervision of the HCPs shall be provided by the department chief, the clinic chief or an authorized designee of the WAMC or of the duty site designated within the NRMC region. * In the event the contract is terminated, the HCPs shall be covered for any malpractice claims or lawsuits that may arise in the future if the care provided was rendered to the Claimant under the terms of the Contract. * In the event of litigation/investigation of a claim of liability or malpractice, the HCPs shall cooperate fully with Government authorities and designated officials in the investigation of the claim or preparation of litigation. The HCPs shall immediately notify the Contracting Officer and promptly furnish copies of all pertinent papers received; cooperate with the Government in the processing, review, settlement or defense of the suit, action or claim; and authorize Government representatives to settle or defend the claims and to represent the health care provider in, or take charge of, any litigation involved in such an action. The primary objective for this procurement is to maximize the existing Tele-Health resources to support a PCMH mission or to provide direct support to other DoD MTFs. Resources can be leveraged within and across DoD Services or their functional components to avoid duplication of effort, especially in the less utilized specialties (i.e., Neurosurgery). This performance of healthcare services by the individual contract health care providers under a personal services contract are subject to day-to-day supervision, clinical oversight and control by healthcare facility personnel comparable to that exercised over military and civil service health care providers engaged in comparable healthcare services After results of this market research are obtained NRCO may conduct a competitive procurement and subsequently award a Contract. If at least two responsible, qualified respondents are classified as HUBZone certified described herein, then any competitive procurement solicited by NARCO will be done as a HUBZone set-aside. Small businesses are defined under the associated NAICS code for this effort, 621999, as those domestic sources having $14 million or less. Please include your company's size classification in any response to this notice. If you believe there is a more suitable NAICS code that should be used, please let us know within your correspondence. HUBZone Companies that can provide the health care and ancillary services for the Tele-Health Department for Headquarters, NRMC, sites are requested to email a detailed capabilities package describing their abilities to Debra.J.Parker@us.army.mil no later than the response date for this sources sought notice. The Package should include achievable qualifications and any other information relevant to your service or capabilities. Also, the following information is requested to be provided as part of the response to this sources sought notice: 1. Name of the company, Point of contact name, phone number, address and email address; 2. NAICs code; 3. Describe the experience your company has in managing similar program(s). Provide references for similar services that have been conducted in the last three years. 4. Any other relevant information that is not listed above which the Government should consider when developing its minimum requirements and finalizing its market research. Point of Contact Debra Parker, Acquisition Analyst, Email Debra.J.Parker@us.army.mil
Web Link: FBO.gov Permalink
(https://www.fbo.gov/spg/USA/MEDCOM/DADA15/W91YTZ-13-R-0119/listing.html)
Place of Performance: Address: Medcom Contracting Center North Atlantic 6011 5th Street, Building 1469 Fort Belvoir VA; Zip Code: 22060
Record: SN03063551-W 20130517/130515235915-650e7ce39bdc7c54b01aa06176755002 (fbodaily.com)
Source: FedBizOpps Link to This Notice
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Q -- Sources Sought for Medical Support Services (HUBZONE REQUEST ONLY)