MODIFICATION
69 -- Virtual Medical Center, Virtual Training Evaluation System
- Notice Date
- 6/6/2013
- Notice Type
- Modification/Amendment
- NAICS
- 511210
— Software Publishers
- Contracting Office
- PEO STRI Acquisition Center, 12350 Research Parkway, Orlando, FL 32826-3276
- ZIP Code
- 32826-3276
- Solicitation Number
- W900KK13R1TBD
- Response Due
- 6/6/2013
- Archive Date
- 8/5/2013
- Point of Contact
- Leslie Dobson, 407/384-5433
- E-Mail Address
-
PEO STRI Acquisition Center
(leslie.dobson1@us.army.mil)
- Small Business Set-Aside
- N/A
- Description
- Update 6/6/13: Responses to the Questions and Answers for Virtual Medical Center Industry Day can found in Section II of the Sources Sought Notice. Update 5/22/13: Location for Industry Day has been changed. Note: The deadline for submitting a Capabilities Statements has passed. THIS IS NOT A REQUEST FOR COMPETITIVE PROPOSALS. Description: This is a combined Sources Sought Notice (SSN) and Industry Day Announcement. The SSN is a Request for Information (RFI) ONLY and is not a Request for Proposals (RFP) or a commitment by the US Government. Interested parties are invited to submit a capabilities statement indicating their ability to provide the products described herein. The US Army, Program Executive Office for Simulation, Training and Instrumentation (PEO STRI) the Assistant Program Manager for Medical Simulations (APM MEDSIM) and the Veterans Health Administration Team is looking for a source to provide a Virtual Medical Center (VMC) virtual training evaluation system, to the Veterans Health Administration (VHA) personnel, in support of the Simulation Learning, Education and Research Network (SimLEARN) Program. The anticipated requirement NAICS Code: 511210 - Packaged Computer Software Publishers. It is anticipated that the contract type will be Firm Fixed Price (FFP). SECTION I - Sources Sought Notice A.Requirement Information. Veterans Health Administration Virtual Medical Center. The Veterans Affairs (VA) Virtual Medical Center (VMC) will be a continuously available virtual environment accessible to clinical personnel, Veterans and their family members. It will provide Veteran patient access to validated medical materials and resources, in order to get healthcare information by connecting healthcare professionals and patients in a collaborative environment. VMC Virtual Environment Description. The VMC will feature Virtual clinics that focus on general health, specific medical conditions, disease management, and well-being. Every area within the VMC will provide services and information including patient and provider meeting and collaboration areas, one-on-one encounters, group appointments, virtual medical advisors, an online pharmacy information source, wellness information, and self-help tools. B.Critical Requirements. The following system requirements have been identified as critical and must be demonstrated/addressed during vendor product demonstrations: 1.System must contain at least one fully-functioning virtual clinic. a. Each virtual clinic shall be customized to address a specific health issue facing Veteran patients. b. Each clinic shall include an entrance and information desk. c. Each clinic shall include a collaboration space and education center for patients and providers. d. Each clinic shall include an auditorium. e.Each clinic shall include two patient examination rooms. f.Each clinic shall include a patient conference room. g.Each clinic shall include a provider conference room. h.Each clinic shall include a provider lounge. 2.System must allow users to select a pre-configured avatar or configure an avatar to navigate the VMC. 3.System must support an intuitive Frequently Asked Questions (FAQs) feature. 4.System must provide a cyber library. 5.System must provide Video Tele Conference and Electronic-consult capabilities. E-consult must support secure communications. 6.System must be web-based, scalable, and initially support up to 1,000 simultaneous users. 7.System must be accessible to users through the My HealtheVet portal. 8.System must be compatible with currently available, popular operating systems being used on desktops, laptops, and mobile devices. 9.System must be Section 508 Compliant. C.Assumptions and Expectations. 1.Responders are advised that the US Government will not reimburse any contractor for any information or administrative costs incurred in the response to this RFI: all costs associated with responding to this RFI will be assumed by the interested party. Not responding to this RFI does not preclude participation in any future RFP or other solicitation, if any is issued. 2.This is a market survey, not a pre-solicitation notice. There is no formal solicitation available at this time. No award will be made as a result of this market survey. If a formal solicitation is generated at a later date, a solicitation notice will be published. All product information and hardware samples shall be submitted at no cost or obligation to the government. 3.The government reserves the right to reject, in whole or in part, any private sector input received as a result of this market survey. 4.If your company or organization has an existing commercially available or non-developmental item that meets these requirements, please provide literature or other information relative to the performance and general characteristics of the product to the Contract Specialist listed below. 5.Information Format: Preferred method of submission is electronic mail (email). Please use Microsoft Office 97-2003 compatible (.xls,.doc or.ppt) or Adobe Acrobat 9 Pro (.pdf) formats. Classified material will not be accepted. Material Samples will not be accepted. Information papers may be submitted in a White Paper format. Limit submissions to not more than five (5) pages, excluding pictures, diagrams, and charts. D.Sources Sought Attachments: N/A at this time 1.Map and Hotel Information (Will be furnished upon request/appointment) 2.Partnership Event Parking Pass (Will be furnished upon request/appointment) E. Vendor Questionnaire The purpose of this questionnaire is to obtain information from industry to assist in market research. Firms/companies are invited to indicate their interest and capability to satisfy the above requirements by submitting a capabilities statement limited to 5 pages of text (excluding tables, diagrams, and pictures) identifying and describing the following: 1.Company Name 2.Company Address / Country Represented / Website 3.Company point of contact and phone number 4.Business Size (Small/Large & Number of Employees) 5.If you are a small business, please describe how you would comply with 52.219-14 to include identifying work percentages between yourself and potential subcontractors. 6.NAICS Code / CAGE Code / DUNS Number 7.Commerciality of System a.( ) Our product as described above, has been sold, leased or licensed to the general public. b.( ) Our product as described above, has been sold in substantial quantities, on a competitive basis to multiple state and local governments. c.( ) Neither of the above applies. Explain. 8.Please briefly define your capability as it applies and/or the strategy you would use to meet this requirement. F. Response Parameters. 1.Capability statements must be submitted as either hard copy or email to the point of contact for this action not later than by 12:00 Noon (EDT) 14 May 2013. The point of contact is: Mr. David Light, Contract Specialist, U.S. Army PEO STRI Acquisition Center/KOP, 12350 Research Parkway, Orlando, FL 32826, e-mail: 2.Respondents will not be notified of the results of this survey or results of information submitted. SECTION II. - Industry Day Description: The PEO STRI, PM CATT, APM MedSim and the VHA team will host a meeting with industry on Tuesday, 28 May 2013 in Orlando, FL. We will have a general session beginning at 0830 until approximately 1000. Following the general session, interested participants may schedule individual product demonstrations from 10:30 until 5:00PM. A specific schedule is To Be Determined with applicable time frames and appointments based on this response. The Government recommends a submittal of questions/concerns NLT 4:00PM (EST), 14 May 2013. The Industry Day is open to all interested Offerors who possess the technical capabilities and resources to meet the Government's requirement. Offerors must RSVP to David Light and Felix R Marrero NLT 4:00PM (EST) on 14 May 2013 designating the system they will be demonstrating during the session and the names of and contact information for persons attending/participating. Industry Meeting Location: 3031 Technology Parkway, Orlando FL Bldg: Partnership II (PII) Room: 208 Date: 28 May 2013 Time: 8:00am - 5:00pm (EST) Virtual Medical Center, Market Research, Industry Day Questions & Answers 1) As an alternative to building the VA VMC from scratch, has PEO STRI considered utilizing the existing AFMMAST portal and offering a solicitation for a vendor to customize and tailor AFMMAST to meet specific VA SimLEARN requirements (i.e. quote mark Transfer System quote mark approach)? If this option has been considered, then would PEO STRI provide potential bidders with more specific requirements pertaining to the desired modifications prior to the release of any solicitation? A: A Request for Proposal for this project has not been finalized. It is expected that requirements would focus more on end product than restricting how it is developed. 2) Does the VA envision that patient encounters will be exclusively confidential or will the patient have the ability to determine whether to maintain confidentiality or reveal his/her identity? A: This has not yet been determined. It is expected that educational materials would be available on an anonymous basis. 3) Are the FAQs a quote mark static list quote mark or should the list be dynamically updated based on questions received through the VMC? A: This has not yet been determined. 4) Does the VA have any indication related to the amount of content that will be available through the quote mark Cybrary quote mark (e.g. 1TB, 5TB, 25TB, etc.)? Also, does the VA intend to support multiple content formats including multimedia formats (e.g. video clips, audio recordings, documents & reports, external content, etc.)? A: Library data size has not yet been determined. It is anticipated that multimedia formats would be supported. 5) As the VA specializes in conducting video-based remote patient consults, please clarify your definition of e-consults and how you intend to support VA eConsult requirements (e.g. Avatar-based, Video-based, etc.). A: This has not yet been determined. 6) Will VA SimLEARN help us coordinate with OI&T to support this requirement to add the VMC link into MyHealtheVet? Also, will OI&T authorize access to the MyHealtheVet LDAP so that single sign-on (SSO) can be achieved between MyHealtheVet and the proposed VMC solution?? A: It is anticipated that SimLEARN would coordinate with awardee, VA OI&T, and MyHealtheVet office for resolution of this issue. Further research will be required regarding potential for SSO access. 7) Does the VA currently support accreditation for Android and iOS devices? A: Access to the VMC will be through the MyHealtheVet portal. 8) What tool(s) does the VA use to validate/verify Section 508 compliance? A: This is accomplished by the Employee Education System (EES) within VHA and VA Section 508 Office for VA wide assessments. Virtual Medical Center, Market Research, Pre Industry Day Questions & Answers 1) Which VISNs sellected for pilot programs? A: The future deliverable does not directly apply to any one particular VISN. This requirement is quote mark Virtual quote mark. 2) FY 13 or FY 14 Funding? A: N/A as outlined in the Rules of Engagement. 3) Funding? A: N/A as outlined in the Rules of Engagement. 4) Does the Pilot need to be VA Certified according to their IA Policy? A: The quote mark Pilot quote mark Program does not need to be VA/IA quote mark Certified quote mark. The I/A Requirement along with 508 and other certifications will be applicable to the Final, OPTION procurement. 5) Will the VA support the contractor as we navigate through this process or is tit assumed that the solution is already certified? A: N/A at this time, further details are TBD/P. 6) How long (on average) does this process take? A: N/A at this time, further details are TBD/P. Virtual Medical Center, Market Research, Pre Industry Day Questions & Answers 1) The solicitation references a quote mark Virtual Training Evaluation System quote mark however the description and the requirements do not reference any training or evaluation. Can you provide additional information related to the type of training and the level of evaluation that will be conducted? A: We are looking for a commercially-available system that will be evaluated by the VHA for implementation across that organization. 2) In the section titled quote mark Requirement Information quote mark, the SSN mentions quote mark family members quote mark. What the age range of users in the system? Will there be any children under the age of 13? A: Spouses or another caregiver may be granted access to the system on behalf of the Veteran. No family members are actually seen at the VA. Assume all users will be adults. 3) In the section titled quote mark Requirement Information quote mark, the SSN refers to a virtual environment that is quote mark accessible quote mark to users. How will users access the system? How will they be authenticated? A: Users will access the virtual environment through MyHealthevet, which already has its own secure sign in system. Users should be able to access the system at a VA Medical Facility, Home, or other location via desktop, laptop, or mobile device (including smartphones). 4) In the section titled quote mark Requirements Information quote mark, the SSN refers to quote mark validated medical materials and resources quote mark. Who will be providing the content and who will be validating the materials? Will it be the responsibility of the government or the contractor? A: Content will be provided via a separate effort. This effort would be for the virtual environment only. 5) In the section titled quote mark VMC Virtual Environment Description quote mark, the SSN indicates that the VMC will feature quote mark virtual clinics quote mark. Can you please specify how many clinics and provide a list of clinic names. A: The exact clinics to be included in the delivery for evaluation are yet to be determined. For the purpose of demonstration, any type of clinic may be demonstrated, as long as it contains all the features identified in the Sources Sought Notice. 6) In the section titled quote mark VMC Virtual Environment Description quote mark, the SSN indicates that the VMC will provide quote mark services quote mark. For services that require a person behind the avatar (i.e., econsults, group appointments, webinars, training, pharmacist), who will be responsible for providing the labor resources? Will it be the responsibility of the government or the contractor? A: No. Those services will be provided by VHA personnel or through another effort. This effort would be for the virtual environment only. 7) In the section titled quote mark Critical Requirements quote mark, the SSN indicates that system requirements must be quote mark demonstrated/addressed quote mark during the product vendor demonstrations. Please define quote mark addressed quote mark. Does the product need to meet all of these requirements in advance of the product demo or can certain requirements be addressed as part of a product roadmap? A: Demonstration systems should meet as many of the critical requirements identified in the Sources Sought Notice as possible. If the demonstration system does not fully meet a given requirement that would need to be addressed vice demonstrated. Some requirements cannot be demonstrated at this time, such as the porting through MyHealthevet. 8) In the section titled quote mark Critical Requirements quote mark, the SSN mentions quote mark Video Teleconference quote mark. Is this peer to peer or would this be a group video teleconference? A: Both one-to-one and group video teleconference and e-consult capabilities should be supported. 9) In the section titled quote mark Critical Requirements quote mark, the SSN mentions support for up to 1,000 simultaneous users. Is this in one area or can this be divided over multiple instances? A: The evaluation system should be able to support 1,000 simultaneous users distributed among a number of sites. 10) In the section titled quote mark Critical Requirements quote mark, the SSN mentions the system must be accessible through the My HealtheVet portal. Will the VA provide access to the contractor who is currently managing the HealtheVet portal to support the integration? Define quote mark access quote mark with regards to this requirement. Is the desire to link from HealtheVet or to achieve a single-sign on integration leveraging metadata from the HealtheVet login? Can you provide additional information on this requirement? A: The plan to address porting the virtual environment through MyHealthevet should be covered during the demonstration. This requirement will not need to be demonstrated at this time. The concept is that the Virtual Medical Center will be accessed from the MyHealthevet portal (a link) after the user has signed into MyHealthevet in a single, secure sign-on scheme. 11) In the section titled quote mark Critical Requirements quote mark, the SSN mentions quote mark popular operating systems quote mark and quote mark mobile devices quote mark. Can you provide any additional details to the specific operating systems and mobile platforms? Would this include some of the popular, but less mainstream, like Linux? Blackberry? A: The evaluation system should be compatible with the most commonly-used operating systems. 12) In the section titled quote mark Critical Requirements quote mark, the SSN mentions quote mark Section 508 Compliant quote mark. Although it is not our intent to absolve ourselves from the requirement, there have been unresolved challenges in industry's attempt to develop a game or virtual world that complies perfectly with the 508 guidelines. The standards were written with electronic documents and applications in mind making it difficult to achieve full compliance. Can you provide further guidance on accessibility? Would the customer support a waiver for those requirements that are not applicable to games and virtual worlds? A: The customer would consider supporting a waiver of Section 508 requirements that are not applicable to games and virtual worlds if such waivers are allowed by their applicable directive(s). Any system would have to be validated as Section 508 compliant by the VHA prior to implementation. 13) In the section titled quote mark Response Parameters quote mark, the SSN indicates that the responses are due by noon on May 14th whereas the section titled quote mark Description quote mark states that questions are due NLT 4pm on May 14th. Will the government consider an extension of the RFI response until the government has an opportunity to respond to questions? A: No extension is anticipated at this time. 14) In the section titled quote mark Description quote mark, the government recommends a submittal of questions/concerns. When and where will the answers to the questions be posted? A: The answers to the questions will be posted as amendments/attachments to the original announcement. 15) In the section titled quote mark Description quote mark, the SSN indicates an industry day with product demonstrations scheduled on May 28th. Given the fact that no commercial system meets 100% of the existing critical requirements, would the government consider rescheduling the demonstrations for a later date to give industry time to customize their solutions to meet those needs? A: Only currently existing systems meeting the majority of the critical requirements at this time will be invited to demonstrate. This is only Market Research; no award will be made from these demonstrations. The Industry Day will not be re-scheduled to support additional development time. IMPORTANT NOTE REGARDING PARKING: Due to limited parking in the Partnership II parking lot, all visitors should park in the large parking lot on the corner of Science Drive and Technology Parkway (map attached). DISCLAIMER: This notice does not constitute an invitation for bids or a Request for Proposal (RFP) and is not a commitment by the U.S. Government to procure subject products.
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- Place of Performance
- Address: PEO STRI Acquisition Center 12350 Research Parkway, Orlando FL
- Zip Code: 32826-3276
- Zip Code: 32826-3276
- Record
- SN03081933-W 20130608/130606235732-c52a93ec6698fc1d5b3d2af9c4b89da1 (fbodaily.com)
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