SOLICITATION NOTICE
99 -- JRE HELPDESK
- Notice Date
- 7/10/2013
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- N64267 NSWC Corona Division P.O. Box 5000 Corona, CA
- ZIP Code
- 00000
- Solicitation Number
- N6426713T5109
- Response Due
- 7/16/2013
- Archive Date
- 7/31/2013
- Point of Contact
- NARCISA ZIVKOVICH 951-273-4652 NARCISA ZIVKOVICH
- E-Mail Address
-
3-4652
- Small Business Set-Aside
- N/A
- Description
- JRE Technical Support Help Desk Renewal OFFERORS ARE ADVISED THAT FUNDING MAY NOT BECOME AVAILABLE. IF FUNDS ARE NOT AVAILABLE, NO AWARD WILL BE MADE AS A RESULT OF THIS SOLICITATION. OFFERORS WILL NOT BE REIMBURSED FOR ANY EFFORT OR PROPOSAL COSTS RESULTING FROM THIS SOLICITATION. SALES TAX EXEMPTION: The Contractor s is hereby advised that the United States Government and Agencies thereof are exempt from State and Local Government tax by virtue of Article 6 of the United States Constitution. No exemption certificate is required. 1.0 INTRODUCTION The Naval Surface Warfare Center, Yuma Tactical Training Range Systems Engineering Department (RS23) requires the procurement of Joint Range Extension Help Desk support in the event that the JRE system is unavailable for use and to obtain required software updates and security patches to system software. 2.0 BACKGROUND In FY11, RS23 procured a JRE system, and the help desk support service good for a year after receipt of the JRE system, contract award N63394-11-P-5099. RS23 has a requirement to continue receiving help desk support and therefore requires the purchase of this service. 3.0 SCOPE OF WORK 24/7/365 JRE Help Desk subscription. Telephonic technical Support for JRE 3G S/N 3071 system via a toll-free JRE Help Line, email (NIPRNET and SIPRNET), and the JRE Website is available 24 hours per day, 7 days per week and 365 days per year. Fault Isolation Support. Help Desk personnel provide over-the-phone assistance to help isolate problems with the JRE or attached radios and/or cryptographic equipment. Web-Site Access. Help Desk subscription allows users to have access privileges higher than those provided to Guests which allows more detailed access within the JRE Website. Return Material Authorization (RMA) Assistance. Real-time personal assistance to isolate Hardware system problems and timely RMA approval for returning suspected hardware to the Engility facility for further analysis and/or repair. Software Baseline Upgrades. JRE Software Baseline Updates (including operating system*) are maintained to current DISA Field Security Operations Gold Disks Security Readiness Review (SRR) scripts. This component of the JRE Help Desk Support Subscription also includes any software upgrades that may occur during that support period. 4.0 APPLICABLE DIRECTIVES N/A 5.0 PERORMANCE REQUIREMENTS The contractor will provide 24/7/365 JRE Help Desk. Telephonic technical Support for our JRE system via a toll- free JRE Help Line, email (NIPRNET and SIPRNET), and the JRE Website is available 24 hours per day, 7 days per week and 365 days per year, for the performance period listed below. 6.0 DELIVERABLES Access to JRE subject matter experts, software updates and security patches (as applicable). 7.0 GOVERNMENT FURNISHED PROPERTY N/A 8.0 SECURITY TEMPLATE (IF APPLICABLE) JRE Technical Support Help Desk renewal RS23 SERVICES 9.0 PERIOD OF PERFORMANCE OR DELIVERY DATE: POP: One year from date of award. 10.0 PLACE OF PERFORMANCE: MARINE CORPS AIR STATION RANGE SYSTEMS BLDG 508; HALSTEAD AVE MCAS YUMA, AZ 85364 Section M - Evaluation Factors for Award CLAUSES INCORPORATED BY FULL TEXT 52.212-2 EVALUATION--COMMERCIAL ITEMS (JAN 1999) (a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers: Factor (1) Technical capability of the item offered to meet the Government requirement; Factor (2) Past Performance; and Evaluated Price. Technical Capability and Past Performance will be rated as Acceptable or Unacceptable. Award will be made to the lowest price technically acceptable offer. (b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). (c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award. (End of provision) 252.232-7006 WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (JUN 2012) (a) Definitions. As used in this clause-- Department of Defense Activity Address Code (DoDAAC) is a six position code that uniquely identifies a unit, activity, or organization. Document type means the type of payment request or receiving report available for creation in Wide Area WorkFlow (WAWF). Local processing office (LPO) is the office responsible for payment certification when payment certification is done external to the entitlement system. (b) Electronic invoicing. The WAWF system is the method to electronically process vendor payment requests and receiving reports, as authorized by DFARS 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports. (c) WAWF access. To access WAWF, the Contractor shall-- (1) Have a designated electronic business point of contact in the Central Contractor Registration at https://www.acquisition.gov; and (2) Be registered to use WAWF at https://wawf.eb.mil/ following the step-by-step procedures for self-registration available at this Web site. (d) WAWF training. The Contractor should follow the training instructions of the WAWF Web-Based Training Course and use the Practice Training Site before submitting payment requests through WAWF. Both can be accessed by selecting the Web Based Training link on the WAWF home page at https://wawf.eb.mil/. (e) WAWF methods of document submission. Document submissions may be via Web entry, Electronic Data Interchange, or File Transfer Protocol. (f) WAWF payment instructions. The Contractor must use the following information when submitting payment requests and receiving reports in WAWF for this contract/order: (1) Document type. The Contractor shall use the following document type(s). Invoice and Receiving Report (Combo) this is an invoice and receiving report (DD250) created at the same time. Note: If a Combo document type is identified but not supportable by the Contractor's business systems, an Invoice (stand-alone) and Receiving Report (stand-alone) document type may be used instead.) (2) Inspection/acceptance location. The Contractor shall select the following inspection/acceptance location(s) in WAWF, as specified by the contracting officer. Inspection Location: Destination Acceptance Location: Destination (3) Document routing. The Contractor shall use the information in the Routing Data Table below only to fill in applicable fields in WAWF when creating payment requests and receiving reports in the system. Routing Data Table -------------------------------------------------------------------------------------------- Field Name in WAWFData to be entered in WAWF -------------------------------------------------------------------------------------------- Contract NumberTBD Delivery Order NumberTBD CAGE CodeTBD Pay Official DoDAACN62827 Issue By DoDAAC N64267 Admin DoDAACN64267 Inspect By DoDAACN/A Ship To CodeN64267 Ship From CodeN/A Mark For CodeN/A Service Approver (DoDAAC)N/A Service Acceptor (DoDAAC)N/A Accept at Other DoDAACN/A LPO DoDAACN/A DCAA Auditor DoDAACN/A Other DoDAAC(s) N/A -------------------------------------------------------------------------------------------- (4) Payment request and supporting documentation. The Contractor shall ensure a payment request includes appropriate contract line item and subline item descriptions of the work performed or supplies delivered, unit price/cost per unit, fee (if applicable), and all relevant back-up documentation, as defined in DFARS Appendix F, (e.g. timesheets) in support of each payment request. (5) WAWF email notifications. The Contractor shall enter the email address identified below in the Send Additional Email Notifications field of WAWF once a document is submitted in the system. Send Additional Email Notification To: (WAWF Id Acceptor) crna_fisc_mailbox@navy.mil TBD CRNA_WAWF_COMPTROL@NAVY.MIL (Alternate WAWF Id Acceptor) narcisa.zivkovich@navy.mil (g) The contractor shall submit invoices/cost vouchers for payment per contract terms and the government shall process invoices/cost vouchers for payment per contract terms. Contractors approved by DCAA for direct billing will submit cost vouchers directly to DFAS via WAWF. Final voucher submission will be approved by the ACO. ((h) If you have any questions regarding WAWF, please contact the WAWF helpdesk at the above 866-618-5988 or the NAVSEA WAWF point of contact Margaret Morgan at (202) 781-4815 or margaret.morgan@navy.mil. (End of clause)
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/f196106bc9b20d5b51ac893f6a77047c)
- Place of Performance
- Address: MARINE CORPS AIR STATION RANGE SYSTEMS BLDG 508; HALSTEAD AVE MCAS YUMA, AZ 85364
- Record
- SN03111768-W 20130712/130710234718-f196106bc9b20d5b51ac893f6a77047c (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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