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FBO DAILY - FEDBIZOPPS ISSUE OF AUGUST 01, 2013 FBO #4268
DOCUMENT

99 -- Translogic Conveyer System Maintenance - Attachment

Notice Date
7/30/2013
 
Notice Type
Attachment
 
NAICS
811212 — Computer and Office Machine Repair and Maintenance
 
Contracting Office
PhiladelphiaVAROIC - PhiladelphiaVAROIC
 
Solicitation Number
VA31013I0037
 
Response Due
8/9/2013
 
Archive Date
9/8/2013
 
Point of Contact
Michael.Sherick@va.gov
 
E-Mail Address
Michael.Sherick@va.gov
(Michael.Sherick@va.gov)
 
Small Business Set-Aside
N/A
 
Description
Request for Information/ Source Sought VA307-13-I-0037 Translogic Conveyer System Maintenance Support The Department of Veterans Affairs, Philadelphia Regional Office This Sources Sought / Request for information is released pursuant to FAR Part 15.201(e), Exchanges with Industry. The Veterans Benefits Administration Eastern Area Contracting Team is issuing this combination Sources Sought Notice / Request for Information. The objective is to gain information on industries ability to provide maintenance service on a Translogic conveyerDI950 mail insertion machine, with a sheet feeder and four feeder tower, located at The Department of Veteran Affairs Buffalo Regional Office, 130 S. Elmwood Avenue Buffalo, NY 14202 This is to facilitate the Contracting Officer's review of the market base, for acquisition planning, size determination, and procurement strategy. This Sources Sought/RFI notice provides an opportunity for respondents to submit their notice of ability, ask any questions, or submit comments in response to the below statement of work. Vendors are being requested to submit their availability and potential to fulfill the requirement, in the form of a capability response. Information is sought on industry best practices, vendor capabilities, and company profile information. Maintenance service is being requested on a DI950, to include onsite repair or replacement service, Preventive maintenance, and Equipment training. ? STATEMENT OF WORK FOR TRANSLOGIC /MODEL #13298B Scope of Work: The contractor shall provide all resources necessary to support Preventative Maintenance, Emergency Support Service, and Replacement Parts, for the Translogic Machine. The Translogic is a conveyer style machine, which moves mail among floors for the Department of Veterans Affairs, Veterans Benefits Administration, (Philadelphia) Regional Office. Preventative Maintenance: The contractor shall provide Quarterly preventative maintenance IAW with the original manufacturers recommended specifications. The preventative maintenance schedule shall be mutually agreed upon. The contractor shall provide the attached checklist upon completion of each preventative maintenance occurrence. Normal preventive maintenance replacement parts shall be included. Emergency Support Service: Emergency service shall be provided as requested. This shall include "On-call" service, during normal business hours, (8:30 a.m. thru 5:00 p.m.), Monday through Friday, Eastern Standard Time. Emergency Service shall be provided as follows: "The contractor will respond by phone at no additional charge, within normal business hours or within two hours of notification after normal business hours. "The contractor's phone support will include remote access capability into the system via VPN or modem communication (if applicable). If the government wishes to take advantage of this service, the customer agrees to install a VPN connection or Modem Support Package (hardware and software) on an analog direct inward dial (DID) phone line connected to the system control center. The government will provide an additional voice telephone near the system control center. "The contractor's service technician will first attempt to correct the problem by the use of phone diagnostics with the government point of contact. The government agrees to provide a representative who can perform system control center commands and other minor repairs to the system, upon the advice of the contractor's service technician. "Should phone diagnostic efforts be unsuccessful in returning the system to normal operation within an hour, the contractor will dispatch a technician. ? Replacement Parts: Replacement parts, beyond normal maintenance, shall be billed at commercial market prices. The contractor shall provide an estimate before making all purchases. The Contracting Officer's Representative (COR) shall sign off on all replacement parts before purchase. The replacement parts shall not exceed the total award amount listed in CLIN 0004, and corresponding replacement part option year CLINS. Maintenance Guidelines: Only new standard parts or parts equal in performance to new parts shall be used in effecting repairs. Parts that have been replaced shall become the property of the Contractor. All labor and non-consumable replacement parts shall be included. Confidentiality: All work is to be performed by competent personnel, experienced and qualified to provide maintenance services. Contractors shall keep all assignment-related information strictly confidential. Administration personnel will escort contractors at all times. Service Work Order: Before an invoice can be paid, a service work order shall be submitted and signed by a representative of the VA. A Service work order will include: 1.Manufacture's recommended list of items to be inspected or tested; 2.Technicians recommendation of additional service work needed; 3.Date of service; 4.Service Start/Stop Time; 5.Technicians Name; 6.Total hours of Service; 7.Parts replaced; and 8.Additional Parts (if needed) Billing: After each service call, the contractor shall submit an invoice, to include: 1.Contract Number; 2.Company Name and Address; 3.Invoice Date; 4.Invoice Number (Note: Each invoice must have a different Invoice Number); 5.Description of items/services provided as well as referencing the appropriate Contract Line Item Number (CLIN). This way the proper CLIN can be billed for the Invoice; 6.Terms for any discount for prompt payment; 7.Name, title and phone number of company point of contact to notify in case of an Emergency Additional items of note: -Preventative Maintenance includes all labor, material, and travel. -All materials or parts required for Emergency or Unscheduled repairs, shall be covered under CLIN 0004 -Contractor will stock service vehicle with parts to address most service requests. The Contractor shall comply with all security requirements imposed by the installation commander at all times while on the installation. Contractor personnel involved in civil crimes and/or other incidents of misconduct may be restricted from entry onto the installation. ? Notes: 1. This Sources Sought/RFI is for planning purposes, and does not constitute a commitment, implied or otherwise, that a procurement action will follow. The Department of Veterans Affairs will use the information submitted in response to this notice at its discretion and will not provide comments to any submission; however, The Department of Veterans reserves the right to contact any respondent to this notice for the sole purpose of enhancing The Department of Veteran Affairs understanding of the notice submission. 2. The content of any responses to this notice may be reflected in any subsequent solicitation, except for content marked or designated as business confidential or proprietary which will be fully protected from release outside the government The Department of Veteran Affairs Contracting Office POC: Michael Sherick, CFCM Contracting Specialist, Eastern Area Contracting Team Email: Micahael.Sherick@va.gov
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/notices/361a87467bb73a7079ea9037eb0fae99)
 
Document(s)
Attachment
 
File Name: VA310-13-I-0037 VA310-13-I-0037.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=904668&FileName=VA310-13-I-0037-000.docx)
Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=904668&FileName=VA310-13-I-0037-000.docx

 
Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 
Record
SN03131405-W 20130801/130730235638-361a87467bb73a7079ea9037eb0fae99 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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