MODIFICATION
D -- TELEPHONY SECURITY MANAGEMENT SOFTWARE APPLICATION
- Notice Date
- 8/8/2013
- Notice Type
- Modification/Amendment
- NAICS
- 511210
— Software Publishers
- Contracting Office
- Department of the Navy, United States Marine Corps, Marine Corps Base Camp Pendleton - RCO, PO Box 1609, Oceanside, California, 92051-1609
- ZIP Code
- 92051-1609
- Solicitation Number
- M0068113SS00151
- Archive Date
- 8/30/2013
- Point of Contact
- sheldon webb, Phone: 7607258129
- E-Mail Address
-
sheldon.webb@usmc.mil
(sheldon.webb@usmc.mil)
- Small Business Set-Aside
- Total Small Business
- Description
- THIS AMMENDENT CHANGES THE SOFTWARE REQUIREMENT FROM VOICE AND VOICE OVER INTERNET PROTOCOL SECURITY MANAGEMENT TO VOICE ONLY SECURITY MANAGEMENT. CONSEQUENTLY, THE CLOSE DATE HAS BEEN EXTENDED FROM 8 AUG 2013 TO 15 AUG 2013. TELEPHONY MANAGEMENT SOFTWARE APPLICATION Statement of Work (SOW) 1. Background. • i. The U.S. Marine Corps base Camp Pendleton requires a network security software. The current Telephony Security Management software application is now outdated as its operational functionality is entirely based on the Time Division Multiplex (TDM) supporter SL100 server. A new security management software with the capability of providing network security to Voice system is required. • ii. This requirement supports a network enterprise with PBX vendor (independent) that requires a security software that supports analog, digital, and VoIP carrier trucking, centralized monitoring, reporting, and consistent policy enforcement over all voice communication. • iii. The application may require security and management application across the enterprise. Must be remotely managed from a central administration console. 2. General Requirements: • i. The required software required must have the capability to interface and retrieve data/ information from the existing SL100/DMS100, which provides support to over 23,000 PBX telephone subscriber lines and over 700 Trunks leaving from and coming into Marine Corps Base Camp Pendleton. • ii. This required security monitoring software must provide signaling error and availability conditions on all voice trunks with problem diagnosis tools and automated alerting capabilities. • iii. This software must provide the capability to manually terminate unauthorized, threatening, or suspected calls. 3. Period of Performance • i. The period of performance shall be no more than three (3) months from date of contract award. 4.0 Performance Objective • i. To plan, provide, install, and optimize/configure a Voice system that is fully tested and operationally capable. • ii. The required software must be Joint Interoperability Test Command (JITC) Certified. • iii. Contractor must obtain enterprise JITC certified before delivery date. • iv. Contractor must provide tutorial of the new Voice security system and its operational capabability. 5.0 Contractor Responsibilities: • i. The contractor shall provide a Turn-Key solution to accomplish all items as described in this and succeeding paragraphs. All personnel, tools, new materials, and new equipment shall be provided for the installation, and/or upgrade of switch support equipment prior to commencement of work. The contractor must provide personnel information for all involved workers to be submitted to the base security forces. All work shall be accomplished without disruption of telephone service to Camp Pendleton subscribers. • ii. The contractor shall be responsible for provisioning a completely functional turn-key system with the required programming, interfaces, hardware, software, in configuring/optimizing the existing system. • iii. The contractor shall reutilize existing equipment to the maximum and add any require additional hardware module based upon their solution. In addition, the contractor shall make operational any ancillary equipment that is required to support this effort in order to solidify a turn-key solution. • iv. The contractor shall provide the standard commercial warranty for all items delivered to the government, including the network security software. • v. The contractor shall provide warranty information for each manufacturer's items (e.g. new parts repair and returned items, software and hardware upgrades, etc.) • vi. The contractor shall be responsible for the disposal of any chemicals for cleaning needed during the installation. Disposals shall be in accordance with Hazmat and OSHA requirements and will be taken offsite. • vii. The contractor has the responsibility to ensure the entire system is completely tested prior to cutover/turnover to the government. •viii. The contractor shall provide their own temporary storage for materials received before project installation begins. • ix. The contractor shall provide perpetual Right to Use (RTU) licenses service agreement for hardware/software support. 5.1 Labor • i. Install, configure, and update one Dell PowerEdge 2U Server into a data or Telecomm rack supplied by Government. • ii. Install network security software application for the Voice Time Domain Multiplexing (TDM) on a government provided Windows NT 4.0 SP-5 (128 Bit Strong Encryption or greater PC) hardware. • iii. Provide all required connectors and cabling to interface with the SL-100 IOM shelf ports and any other for additional ancillary terminations. 6.0 Government Responsibilities: • i. The Government shall provide 2 Dell Power Edge R300 Servers hardware • ii. The Government shall provide a central administration console is located inside the Telephone PBX room 119 in Building 2459, Camp Pendleton, CA. • iii. The Government shall provide 1-Dell Rack mounted with a Dell Power Edge ATM Server R300, with 136 Gigabyte (GB) Hard drives, Oracle Dell Power Edge R300 Server, 1- DVD Drive and 2 USB ports. 7.0 Applicable Documents and Standards • i. All proposed voice switch equipment hardware and software shall be configured to be in compliance with all applicable sections of DoD Unified Capabilities Requirements (UCR) 2008, Change 2, dated Dec 2010. 8.0 System Outages • i. Any system that requires downtime shall be coordinated with the government representative and approve before proceeding. The contractor shall submit a system recovery/fallback plan to the Government for review and approval for all scheduled outages in the event that any failures occur during the system outage. The system recovery/fallback plan shall be provided as part of the cutover deliverable. 9.0 Method of Procedure • i. The contractor shall develop a Method of Procedure (MOP) to be used during the execution of all technical aspects of this SOW. The MOP shall provide a detailed process or processes that will be utilized by the contractor to implement, and optimize/configure the entire security management system. The MOP shall include a schedule of events and include any government involvement during the entire procedure. The MOP shall be delivered to the Government as part of the initial meeting Package. The scope of the work is not considering a high impact work performance. Once the finalized MOP is developed and approved by the Government, any deviations shall be approved by Government. •10.0 System Acceptance Test (SAT) • i. The contractor shall develop a SAT Plan to demonstrate the functional operation of each system. The SAT Plan shall be based on the manufacturer's best commercial practices, industry standards, and the Government recommendations provided for each system above to test and/or verify all systems delivered under this SOW. The contractor has the responsibility to ensure that all systems have been completely tested and validate operational functionality. Any system failures that occur during the SAT shall be corrected and retested. A SAT Plan shall be submitted to the Government two weeks prior to the scheduled testing. The Government will then reviews and provide final approval. All SAT testing shall be witnessed by the Government representative. 11.0 System Outages • i. Any systems that require downtime shall be kept to a minimum, and shall not occur without specific pre-approval from the local designated Government Representative. The contractor shall submit a recovery procedure plan for all scheduled outages in case of system failures during the upgrade to the Government Representative. 12.0 Training • i. The contractor shall provide training for systems optimization/configuration as provided under this SOW. On-site training shall be use. The contractor shall provide all necessary materials, documentation, manuals, and training aids. Training material shall be provided in hard and soft copies at the commencement of training. At least one person shall be fully trained prior to cutover, and all training shall be completed prior to project close out. 13.0 Warranties • i. The contractor shall provide the standard commercial warranty for all items delivered to the Government. The contractor shall provide all commercial warranty information after the successful completion of the project. 14.0 Meeting • i. The contractor shall participate in a scheduled, conference call briefing to present the initial presentation and make available any other documentation electronically. The contractor shall conduct and scheduled meeting within thirty (30) calendar days after award. Documentation shall be provided before the schedule date of the meeting. The contractor shall provide a conference bridge and insure all the authorized participants receive an invite via email. 15.0 Installations • i. The contractor shall coordinate all timeline with the Government POC. All work shall be performed during the normal working ours from 0700 - 1530. These times maybe subject to change as needed after coordinating with the Government representative. Depending on circumstances, a government technician will be made available during the after-hours work if needed or applicable. 16.0 Place of Performance • i. The place of performance is MCIWEST G6, Bldg. 2459, MCB Camp Pendleton, CA. 17.0 Final Systems Acceptance • i. The contractor shall notify the Government upon completion of all tasks under this SOW. Final inspection and acceptance is the responsibility of the designated Contracting Officer's Representative (COR). Acceptable performance is achieved when all hardware, software, components, and equipment have been provided; installation, integration, testing, demonstration, and all training are completed. Inspection or testing of services rendered which are conducted by the COR prior to final delivery and that does not uncover defects or other failures, does not relieve the contractor from the responsibility for correcting those defects or other failures to meet contract requirements. The Government will provide formal acknowledgement that all terms of the task order has been accepted. 18.0 Discrepancies • i. The Government reserves the right to refuse final acceptance until all discrepancies have been satisfactorily resolved. The contractor shall prepare a project discrepancy list, report detected issues during meetings, and track all discrepancies until resolved. The Government shall review and monitor all discrepancies and deliverables. The discrepancy list shall include any problem(s) detected or identified during system testing or inspections that were conducted by either the contractor or Government, or both. The contractor shall retain a history of discrepancies. Problems identified at any time during the course of this project shall be documented, provided to the Government, and corrected prior to final acceptance. 19.0 Shipping address • i. Delivery location and place of performance is Camp Pendleton California. • ii. Contracting Office Address: M00681 MARINE CORPS Installation RCO - Camp Pendleton, CA. 92055 20. Point of Contact(s) • i. Captain Sheldon Webb (USMC) Sheldon.webb@usmc.mil
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DON/USMC/M00681/M0068113SS00151/listing.html)
- Place of Performance
- Address: Room 119a, Bldg 2457, Camp Pendleton California, 92055, Camp Pendleton, California, 92055, United States
- Zip Code: 92055
- Zip Code: 92055
- Record
- SN03142251-W 20130810/130808235514-3d166c79728633ba70485ef8e28689de (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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