SPECIAL NOTICE
70 -- Purchase of software maintence and support
- Notice Date
- 9/24/2013
- Notice Type
- Special Notice
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- Department of Health and Human Services, National Institutes of Health, Clinical Center/Office of Purchasing & Contracts, 6707 Democracy Blvd, Suite 106, MSC 5480, Bethesda, Maryland, 20892-5480
- ZIP Code
- 20892-5480
- Solicitation Number
- 13-009024
- Archive Date
- 10/10/2013
- Point of Contact
- Deborah G Culpepper, Phone: 301-402-1928
- E-Mail Address
-
dculpepper@cc.nih.gov
(dculpepper@cc.nih.gov)
- Small Business Set-Aside
- N/A
- Description
- THIS IS A NOTICE OF INTENT, NOT A REQUEST FOR PROPOSAL. A SOLICITATION DOCUMENT WILL NOT BE ISSUED AND PROPOSALS WILL NOT BE REQUESTED. The National Institutes of Health, Clinical Center, Materials Management & Environmental Services (NIH-CC-MMES) intends to enter into a contract on a sole source basis, under the authority of 41 U.S.C. 253 (c) (1) and FAR 6.302-1(a) (2) (ii) to purchase proprietary Software Maintenance and Support for the Lawson System. The Clinical Center (CC), Materials Management Department plans to procure, the "Software Maintenance and Support" from Infor (US) Inc., 13560 Morris Rd, Suite 4100, Alpharetta, GA 30004. All proposals received within 5 days of publication of this synopsis will be considered solely for the purpose of determining whether to conduct a competitive procurement. A determination by the Government not to compete this proposed requirement based upon responses to this notice is solely within the discretion of the Government. The North American Industry Classification System Code is 541519 and the business size standard 750 employees. Only one award will be made as a result of this solicitation. This will be a firm fixed price type contract. No phone calls please. Scope of Work The contractor will provide the NIH Clinical Center Materials Management & Environmental Services Department the following support/maintenance for the Lawson applications as follows: • Provide product patches/repair fixes when software defects are encountered. • Provide access to Lawson application and technical support Engineers • Provide access to upgrades and conversion software • Provide support service tools access for Lawson Interactive Support (LIS) web notifications, web training/documentation and the Lawson knowledge Base • Provide 24*7 emergency support in the event of application failure • Provide access to approved incremental product enhancements The Lawson applications to be included and the number of users in the maintenance agreement are: Application Site #of Users Environment - Case 1 5 Lawson System Foundation Maintenance 1 2 Net Express 1 1 Net Express 2 1 Net Express Application Server 1 30 Net Express Application Server 92 10 Procurement Process Suite Maintenance 1 20 Requisition Center Maintenance 1 100 Program Management and Control Requirements The contractor will notify the project officer and Infor/Lawson System's Administrator of any defects encountered in the software within one hour of discovery of the problem. The contractor will provide the necessary patches to fix the defect and provide an estimate of the time the system will be out of operation if required. It is an expectation that system downtime is minimal and less than 1%. The contractor will also notify the project officer/system administrator of any application enhancements and applicable product upgrades and schedule receipt and installation of the patches through the system administrator. Government Furnished Equipment (GFE) Government Furnished Information: The government will provide the contractor with the necessary access to the software to support task completion, including desktop computers, software and network services.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/HHS/NIH/CCOPC/13-009024/listing.html)
- Record
- SN03200661-W 20130926/130924235232-d13045550f2aeaf6c13b467cd20d002c (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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