SOLICITATION NOTICE
D -- year service agreement for Brooke Army Medical Center in support of 4 RNET IV servers, 1 Connexall server, and 9 AMCOM appliances. - Justification and Approval (J&A)
- Notice Date
- 9/27/2013
- Notice Type
- Justification and Approval (J&A)
- NAICS
- 541511
— Custom Computer Programming Services
- Contracting Office
- MICC Center - Fort Sam Houston (JBSA), Directorate of Contracting, Fort Sam Houston, TX 78234-1361
- ZIP Code
- 78234-1361
- Solicitation Number
- W9124J13R0031
- Archive Date
- 10/27/2013
- Point of Contact
- hunter.davenport, 210-466-2218
- E-Mail Address
-
MICC Center - Fort Sam Houston (JBSA)
(hunter.davenport@us.army.mil)
- Small Business Set-Aside
- N/A
- Award Number
- W9124J-13-C-0038
- Award Date
- 9/30/2013
- Description
- J&A The contractor will provide the services described to maintain the covered software and hardware in working order, keeping it free from material defects so that it shall function properly and in accordance with the accepted level of performance as set forth in the license agreement. The contractor must be certified by the manufacturer to maintain the warranty of the Rauland Borg, Connexall, less than br greater than and AMCOM systems. The contractor is required to provide telephone support for the purpose of the customer to report problems and/or issues related to the software. The contractor will provide to the customer a single telephone number for submission of requests. If the contractor is unable to resolve the software or hardware issue via telephone support, the technician will continue troubleshooting via remote access. If remote access is unavailable technician shall be on site within 4 hours.. The result of acquiring these services is continuing to provide the fastest, most efficient health care to patients, as well as saving time and money. The requirement is for a base year and two (one year) option periods.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/a39ee3c2093fcd166713055be1396133)
- Record
- SN03205058-W 20130929/130927234708-a39ee3c2093fcd166713055be1396133 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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