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FBO DAILY - FEDBIZOPPS ISSUE OF OCTOBER 19, 2013 FBO #4347
DOCUMENT

V -- Valet Parking Police Service - Attachment

Notice Date

10/17/2013
 

Notice Type

Attachment
 

NAICS

812930 — Parking Lots and Garages
 

Contracting Office

Department of Veterans Affairs;Network Contracting Office 8 (248);Room 315, Bldg. 2;10,000 Bay Pines Blvd;Bay Pines FL 33744
 

ZIP Code

33744
 

Solicitation Number

VA24814I0024
 

Response Due

10/25/2013
 

Archive Date

11/24/2013
 

Point of Contact

Bruce Parrish
 

E-Mail Address

9-3301<br
 

Small Business Set-Aside

N/A
 

Description

This is a SOURCES SOUGHT NOTICE only. Responses to this notice will be used for information and planning purposes. No proposals are being requested or accepted with this notice. THIS IS NOT A SOLICITATION FOR PROPOSALS OR PRICING AND NO CONTRACT SHALL BE AWARDED FROM THIS NOTICE. This notice shall not be construed as a solicitation or as an obligation on the part of the Department of Veterans Affairs (VA). Responses to this sources sought are not a request to be added to a prospective bidders list or to receive a copy of the solicitation The VA Bay Pines Health care System (NCO8) is seeking sources to provide Valet Service for veterans per the following statement of work. The Government intends to award a firm-fixed price contract in accordance with all terms, conditions, provisions, and specifications of the solicitation. The solicitation will be issued through commercial acquisition procedures conducted under FAR Subparts 12, 13.5 (Test Program for Certain Commercial Items), and 15. The applicable NAICS Code is 812930 with a size standard of $35.5 Million. The period of performance is December 01 2013 (or date of award) through November 29, 2014 for the base period, with two (2) one (1) year renewal options that can be exercised by the Government. This is a 100% Veteran Owned Small Business (VOSB) set aside. Only offers from VOSB concerns will be considered for award. Offerors will be required to provide information to demonstrate that at least 50 percent of the cost of personnel for contract performance will be spent for employees of the VOSB concern or of other eligible VOSB concerns 1. Scope of Work: The Contractor shall provide all labor, material, supervision, equipment, supplies, and services required to provide valet parking and traffic control for VA patients, visitors, and volunteers. The project's scope of work includes a base year and two 2-year option renewal periods. All services shall be performed in accordance with industry standards, as well as with all terms, conditions, schedules, provisions, and requirements of this solicitation and any resulting contract. The Contractor shall have the valet parking site(s) ready to provide the services at the indicated times. The Contractor shall not charge for set-up or tear-down of equipment/materials associated with this contract. Services shall include but are not limited to ticketing; securing keys; and parking, delivering, and directing certain vehicles to and from the valet greeting area located at the hospital's main entrance to Building 100. Location of any Contractor-furnished equipment must be approved by the Contracting Officer Representative (COR) prior to commencement of services. The intent of this valet parking contract is to stack cars to expand parking capacity. 2 Definitions: a."Valet Parking" - Refers to all services performed by the Contractor under this agreement. Customers are greeted by valet parking attendants, and the keys to customer vehicles are delivered to the attendant (except for those vehicles the Contractor deems appropriate for self-parking). The valet parking attendants shall stack park the vehicles that enter the parking area. b."Contractor":- Where referenced in this solicitation, "Contractor" refers to the valet parking Contractor, offeror or vendor providing services under this agreement. c."CO" - Contracting Officer d."COR" - Contracting Officer Representative - Limited authority e."AOD" - Administrative Officer of the Day f."VAMC" - Department of Veterans Affairs Medical Center g."VA" - Bay Pines VA Healthcare System h.FAR - Federal Acquisition Regulations i."VAAR" - VA Acquisition Regulation 3. Parking Lots: The Contractor shall be responsible for the following parking lots. Back portion of Lot 1, overflow lot 33, along with lot 4A, a.Parking Lot 1 and the last four rows: These lots will be reserved for full valet parking - Estimated 260 current parking spaces. These lots shall be managed and controlled by the Valet Contractor. Parking Lot 1 is the only surface parking. The valet parking contract's intent is to stack park vehicles to expand parking capacity. b.Handicapped Parking: Designated spaces in Lot 1 along with the parking garage will be utilized for Patient Handicapped/Disabled vehicle parking. As indicated on the attached drawings, these lots are located on VA property. The drawings are provided for informational and general orientation purposes only. The number of lined spaces identified on Attachment A, Parking Space Count, may not represent the actual number of existing lined spaces. It shall be the Contractor's responsibility to visit the site to fully understand the nature of the work and the conditions under which the work shall be performed. Failure to visit the site will not relieve the successful offeror of the responsibility to provide services in strict accordance with the true intent and meaning of the Statement of Work. When lots on the hospital campus are full, the Contractor shall direct the customer to the parking garage located on the main campus or Lot 33. The VA provides shuttle services to and from parking lot 33. 4. Contractor's Requirements: Valet parking shall be limited to VA patients and visitors. Contractor will be advised, in writing by the Contracting Officer, if anyone other than VA patients or visitors will be allowed to utilize valet parking service. The Contractor's employees shall greet every vehicle--excluding buses, VA transportation vehicles dropping off or picking up patients, vendors or Contractors conducting business at the VA Medical Center, and VA employees. Every vehicle that pulls up to the valet parking area shall be stopped by the Contractor's employee, who shall ask the driver how long he/she will be staying at the Bay Pines VAHCS for an estimated time of departure. The greeter shall also advise the patient, visitor, or volunteer to secure personal items in a locked area in their vehicle (glove compartment or trunk) and advise them, if they do not do so, valet parking is at their own risk. The attendants shall give the driver a claim check and park the car in a space based on the length of stay, or direct the driver to a spot for self-parking. Contractor shall provide attendants trained to operate handicapped vehicles. Handicapped patients and visitors will be encouraged to utilize valet parking to ease their access into the facility. Handicapped persons will be permitted to pull to the patient entrance to be dropped off, and the attendant will then park the vehicle, if the vehicle includes a driver's seat and standard operating controls. The Contractor shall control where all vehicles are parked in order to maximize the space available and facilitate smooth operations. All attendant-parked vehicles shall be locked and secured. Driver's keys shall be appropriately secured at the valet booth provided by the Contractor. When a parking patron returns for their car, they will give the attendant their claim check. The attendant shall deliver the car for easy exiting of the VAHCS campus by the customer. Contractor shall be responsible for any lost keys and damage to the vehicles, as further defined herein. It is the Contractor's responsibility to screen out hospital employees and vendors from using the valet parking services. Contractor shall be responsible to direct employees and vendors or persons who refuse to leave their keys, etc. to appropriate open lots for employees and vendors. The Contractor shall be responsible for parking control and monitoring designated parking areas. In the event of any emergency or if an individual requires assistance (i.e. injured or stranded person), the Contractor shall immediately notify VA Police and Security of the situation via government furnished two-way radio(s). The two-way radio(s) will be preprogrammed for the above and the use of this equipment will be covered in the pre-orientation meeting with the successful offeror. The Contractor's supervisor shall be responsible to report daily any of these incidents or any violations noted during the performance of his/her duties to the VA Contracting Officer Representative (COR). Such incidents shall also be included in the required monthly report (see Reports section of this Statement of Work). Contractor shall follow established Emergency Procedures. Contractor shall immediately contact VA Police Communication Center on the VA-furnished equipment in the event of a life threatening emergency. The COR will make every effort to notify the Contractor in advance concerning special events which might cause parking problems as a result of an expected high number of visitors to Bay Pines VAHCS. The Contractor shall designate a full-time supervisor during the entire hours of operation. The Contractor supervisor shall serve as a representative of the Contractor to handle any valet parking concerns and incidents. Duties of the supervisor shall include--but are not limited to-customer relations; training; improving all valets services; and coordinating all work and services with the COR. The supervisor's name(s) shall be furnished to the Contracting Officer at the pre-work orientation meeting and at any time there is a change in supervisor(s). If the supervisor is not present on site, the Contractor shall designate another employee as "Acting Supervisor" during their period of absence. The Contractor's Supervisor or Acting Supervisor must be on site at all times during working hours. All parking attendants shall be trained to provide excellent customer service, demonstrating courtesy, kindness, and a caring demeanor. Parking patrons shall be treated courteously and with respect at all times. Valet attendants shall maintain the appearance of the hospital main entrance. Parking attendants shall drive slowly and cautiously, paying close attention to pedestrian traffic. Parking attendants shall assist parking patrons by removing wheelchairs and assisted devices from their automobiles. The Contractor shall notify the COR of any areas that may pose a safety hazard to patients, employees and visitors. The Contractor shall not make alterations to the parking lot line striping. If line-striping changes are desired, the valet Contractor shall make a recommendation in writing to the COR. If the recommended changes are approved by the COR, the VA will accomplish the re-striping. Contractor employees are restricted from accepting tips of any kind. No Tipping shall be strictly enforced. Contractor valet parking personnel are permitted to park a personal vehicle on site, in the designated valet parking lots, during their work tours. Cell phone use by Contractor personnel is not permitted inside VA buildings or in customer vehicles, but is permitted outside and in the parking booth. Contractor personnel shall adhere to all VA rules and regulations. Construction projects, as yet undetermined, may impact the valet parking operation during the term of any contract resulting from this solicitation. 5. Hours of Operation: Hours of valet operations are 6:00 am to 5:00 pm Monday - Friday, excluding Federal Holidays listed below and any other day specifically declared by the President of the United States to be a Federal Holiday Valet parking services shall be provided continuously Mondays through Fridays, from 6:00 a.m. to 5:00 p.m., with no break in service due to Contractor employee lunch breaks or coffee breaks. 6.Federal Holidays: New Years DayJanuary 1 Martin Luther King's Birthday3rd Monday in January President's Day3rd Monday in February Memorial DayLast Monday in May Fourth of JulyJuly 4th Labor Day1st Monday in September Columbus Day2nd Monday in October Veteran's DayNovember 11 Thanksgiving Day4th Thursday in November Christmas DayDecember 25 7.After Hours: The Contractor's parking attendant or supervisor shall turn over to VA Administrative Officer of the Day (AOD) the key box containing keys to vehicles still on the premises at 5:00 pm, at the end of valet parking hours, If the key box is not portable, Contractor shall deliver keys in some kind of lockable device, so keys are not lost or mishandled; there is no expectation of inventory during this transfer of keys process. The AOD is located in the Emergency Room lobby. At the end of the shift, the Contractor shall secure valet lots to keep vehicles out. The VA will provide required items to secure the area(s). Contractor shall provide details as to the exact locations of the vehicles remaining in the valet parking lots to the AOD at 5:00 p.m. Owners of these vehicles will pick up their keys from the VA AOD. If, due to heavy workload or staff limitations, the AOD needs assistance to issue keys, they will contact VA Police Dispatch, who will provide backup help. 8.Contractor-Provided Equipment, Supplies, and Uniforms: Contractor shall furnish all required supplies, materials, personnel, valet canopy, employee uniforms, and any necessary equipment required to perform the services defined herein, as follows: a.The Contractor shall provide a locking key cabinet(s) and ticket dispenser(s) to be located in the Government provided valet area. Exact location of the Contractor's cabinet(s) and/or booth shall be approved by the COR. b.The Contractor shall provide 3-part claim checks, and 2-way radios if needed to communicate among their own personnel. Contractor shall furnish any other communication devices necessary to communicate between their own personnel. Contractor shall also provide all cones or barriers, operational supplies, and any other miscellaneous items necessary to facilitate valet parking. All such supplies shall be approved by the COR prior to commencement of services. c.The Contractor shall furnish uniforms to all personnel working under this contract. Uniforms shall include identification of the Contractor by company name. Uniform type will be agreed upon by the VA and the Contractor at the pre-orientation meeting. Uniforms shall be worn at all times during performance of contract duties. Uniforms shall be consistent throughout the staff. Uniforms shall be clean, presentable and in good repair upon start of shift. d.The Contractor shall furnish vests, reflective front and back, for their employees. The vest type will be agreed 95% upon by the VA and the Contractor at the pre-orientation meeting. Vests shall be worn at all times during performance of contract duties. Vests shall be clean, presentable and in good repair upon start of shift. 10. Government-Furnished Equipment, Supplies and Materials: a.The VA will furnish and install all signs required for operations. The Contractor shall provide sample sketches/drawings of recommended signs to operate the valet parking service at the pre-work orientation meeting. These signs shall clearly identify the purpose of the services for the VA patients. Signs shall be located at the all vehicle entrances to the medical center, as well as at designated valet parking lot entrances. A "NO TIPPING" sign will be furnished by the VA. b.The VA will provide a 2-way radios (or similar device) to be used for communication between the Contractor and Police Dispatch. c.The Contractor shall be responsible for any loss or due to negligence to the property provided by the VA to the Contractor during the performance of services. Any Government-furnished equipment which is due to contractor employee negligence or lost shall be replaced by the Contractor. All VA-furnished equipment shall be returned to the COR in good condition, as issued, prior to the release of the final payment to the Contractor. 11. Contractor Employee Identification Badges: All Contractor personnel shall wear identification (I.D.) badges during the entire time they are on VA hospital grounds. The I.D. badges will be provided by the VA upon meeting Security Requirements for Contractor Employees in Paragraph 18 below. The Contractor shall contact the COR to obtain I.D. badges for Contractor employees. 12. Security Requirements for Contractor Employees: Contractor employees under this contract shall be the subjects of background investigations and must receive a favorable adjudication from the VA Office of Security and Law Enforcement prior to contract performance. This requirement is applicable to any subcontractor personnel, as well. If the investigation is not completed prior to the start date of the contract, the Contractor shall be responsible for the actions of the individuals they provide to perform work for the VA. 13.Contract Monitoring Procedures: The VA Chief of Police will be delegated the authority of Contracting Officer Representative (COR). The COR will be assigned to monitor contract compliance. The COR's monitoring will include making periodic unannounced inspections to assure the Contractor is in compliance and waiting times do not exceed 95% of the time. Although it is the Contractor's responsibility to assign the number of contract personnel to meet contract requirements, the COR will be responsible for monitoring the efficient use of Contractor personnel. 14.Performance Requirements: Contractor shall ensure that 95 percent of customers shall wait no more than 10 minutes to be valet parked and returned. The Contractor shall develop a system to monitor and report timeliness of service and complaints to the COR. This information shall be made available to the VA upon request. 15.Performance Standard: The COR will make periodic unannounced inspections and will audit turn-around time to assure Contractor compliance. Any increase in the number of valet parking personnel necessary to meet the 10-minute requirement shall be provided. The Contractor's ability to manage traffic flow will be audited periodically to assure the Contractor is putting the Veteran first and is providing a safe, efficient operation. If required by the COR, the Contractor shall, at Contractor expense, perform a drug screen and criminal background investigation on a Contractor employee who is providing services under this contract. The Contractor agrees to terminate immediately an employee who, at the sole discretion of the VA, poses a risk to the health or safety of a patient, family member, volunteer, employee or any individual requiring services. The COR may request immediate removal and replacement of any contract employee found not representative of the image of a professional health care organization regarding appearance, behavior, professional attitude, and other causes deemed tarnishing of the image of the Department of Veterans Affairs.. A record of each Contractor employee's character and physical capabilities to perform the duties of their position shall be maintained by the Contractor and made available for inspection upon request by the Government. Contractor shall be completely responsible for all actions of their employees. 16.Training/Licenses/Qualifications: All Contractor parking attendants must possess valid State of Florida driver's licenses and good driving record, be U.S. citizens, and be fluent in the English language. The Bay Pines VAHCS Police and Security Service, in conjunction with the VA Safety Section, will provide approximately 2 hours of training to Contractor employees predetermined mandatory training as agreed upon with CO and Contractor. The Contractor shall be responsible to ensure their employees coming to the work site receive the above information. The Contractor shall be responsible to ensure their employees providing work on this contract are fully trained, have proper Florida driver's licenses and required insurance, as well as ensuring they are completely competent to perform the required work. Contractor employees shall be required to adhere to all VA rules and regulations. Contractor's personnel shall be trained in appropriate procedures to perform all duties performed under this contract, meeting all federal, state and local laws and regulations. Contractor shall keep a copy of all written documentation of employee training at Contractor's site. Upon request, the Contractor shall provide written documentation of employee training. Contractor shall be required to attend a pre-work orientation meeting prior to the commencement of work on site. The COR will document this meeting. The successful Offeror will be provided with a complete set of final drawings during the pre-orientation meeting. Drawings will include the location of the fire lanes. Any changes and/or additional recommendations, which deviate from the Statement of Work, must be approved in writing by the Contracting Officer prior to commencement of services. 17. Claims/Damages: Any claims of damage property/missing property involving customer's vehicles shall be the responsibility of the Contractor. The VA assumes no responsibility for any damage to patrons' vehicles caused during the performance of the Contractor's services or for any such claims. Contractor shall be held completely responsible for lost keys and any costs associated with same. Any such claims shall be reported to the COR within 24 hours of occurrence. Contractor shall be required to provide and maintain insurance on all services and employees who provide services under this procurement. Insurance shall include, but not be limited to, the minimum amounts stated in this Statement of Work and in accordance with the regulations, including: FAR 52.228-5, Insurance--Work on a Government Installation; VAAR 852.237-70, Contractor Responsibilities; and VAAR 852.237-71, Indemnification and Insurance Full texts of these clauses are provided in this solicitation and any resulting contract. Supplemental insurance requirements are as follows: a.Workers' compensation and employer's liability: Contractors are required to comply with applicable Federal and State workers' compensation and occupational disease statutes. Minimum amount is $100,000 Workers Compensation Each Accident and Each Employee/Valet and $500,000 Workers Compensation Disease - Policy Limit or maximum allowed for the services being performed by law. Employer's liability coverage of at least $100,000 shall be required, except in States with exclusive or monopolistic funds that do not permit workers' compensation to be written by private carriers. b.Garage Liability (Any Auto): A minimum coverage of $1,000,000 combined single limit and $2,000,000 aggregate limit is required. c.Garage keepers Liability: A minimum of $200,000 limit is required. The Contractor shall provide insurance certificate(s) evidencing the above-required minimum coverage's prior to commencement of work under this contract to the CO. The Department of Veterans Affairs shall also be named as an additional insured on the above. The insurance must be maintained during the entire performance of the contract. The policy shall provide that the VA Contracting Officer will be notified at least 30 days prior to any cancellation or reduction of coverage. As noted herein, the Contractor shall be held responsible for any and all claims or damages caused during the performance of the Contractor's services under this contract. 18. Contractor Personnel: The Contractor shall be responsible for protecting the personnel furnishing the services under this contract. To carry out this responsibility, the Contractor shall provide the following for these personnel, as a minimum: workers compensation, income tax withholding, and social security payments. The parties agree that Contractor personnel shall not be considered VA employees for any purpose and shall be considered employees of the Contractor. 19. Reports: The Contractor shall submit daily reports to the COR. The reports shall include, but are not limited to, the following: 1) Summary of the number of vehicles valet parked by date; 2) A final summary sheet which includes the total number of vehicles from the lots utilized; 3) Any unusual events, by date. This shall include any accidents or special situations with patients, visitors, VA employees, or VA volunteers; and 4) Reports or incidences in which the assistance of the VA Police were requested. Failure to provide this report as required may result in delay of payment to the Contractor. Contractor may provide a sample of the types of report forms used on similar projects for approval at the pre-work orientation meeting. 20.Conformance Standards: Contractor shall ensure that all services are performed in accordance with OSHA, VA, federal, state and local laws, as well as industry standards applicable to this type of services.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/BPVAMC/VAMCCO80220/VA24814I0024/listing.html)
 

Document(s)

Attachment
 

File Name: VA248-14-I-0024 VA248-14-I-0024.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1052694&FileName=VA248-14-I-0024-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1052694&FileName=VA248-14-I-0024-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Place of Performance

Address: VAHCS Bay Pines;10000 Bay Pines Blvd;Bay Pine FL

Zip Code: 33744
 

Record

SN03217789-W 20131019/131018085431-3c9322f56acaa4846e83d161ff9652d0 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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