SOURCES SOUGHT
D -- Time Reporting Software as a Service
- Notice Date
- 10/24/2013
- Notice Type
- Sources Sought
- NAICS
- 518210
— Data Processing, Hosting, and Related Services
- Contracting Office
- Department of the Navy, United States Marine Corps, Marine Forces Reserve - (MARFORRES), 2000 Opelousas Ave, Room 2W4200, New Orleans, Louisiana, 70114, United States
- ZIP Code
- 70114
- Solicitation Number
- M67861-14-I-B002
- Archive Date
- 12/24/2013
- Point of Contact
- Brenlie A. Wilson, Phone: 5046978342, Tammy M. DeMille, Phone: 504-697-8344
- E-Mail Address
-
brenlie.wilson@usmc.mil, tammy.demille@usmc.mil
(brenlie.wilson@usmc.mil, tammy.demille@usmc.mil)
- Small Business Set-Aside
- N/A
- Description
- Interested parties should respond no later than 2:00 PM CST on Friday, November 1, 2013. The Marine Forces Reserve (MFR) seeks to identify, and obtain information from responsible sources to provide Project Time Reporting Software as a Service (SaaS), Replicon TimeBill (Replicon hosted) or equal as described in the salient characteristics herein. This Sources Sought Notice (Notice) is solely for the government to use as a research tool in determining availability of this service and in the open market. All responsible sources are encouraged to submit a response to this Notice. Should sufficient vendors be identified, a solicitation may be forthcoming. At a minimum, responses to this notice should include: (1) experience in providing the requirements described herein; (2) a primary point of contact, including phone number and e-mail address; (3) the vendor's business size (the applicable NAICS code for this requirement is 518210 and the size standard for small business is $30mil in annual average receipts)); (4) ability to provide the requirements in the attachment on an ALL OR NONE basis; (5) ability to provide the Replicon brand name item; (6) ability to provide comparable brand/product to Replicon and descriptive literature of the comparable brand/service. (7) pricing is not required for sources sought notices; vendors may provide pricing at their discretion. This announcement shall not be construed as a commitment or authorization to incur costs in anticipation of an award. The Government is not bound to make any awards under this Notice. The submission of information under this notice is for MARKET RESEARCH ONLY and is not to be construed as a commitment by the Government to procure any services. The government will not pay or otherwise reimburse respondents for information submitted. If you are interested in this project, please respond to this notice with the information requested above via email to Brenlie Wilson at: brenlie.wilson@usmc.mil. Questions concerning this requirement should be directed in writing to Mrs. Brenlie Wilson, via email brenlie.wilson@usmc.mil or, via fax (504) 697-9742. Statement of Work PROJECT TITLE: SOFTWARE AS A SERVICE PROJECT TIME REPORTING SYSTEM FOR THE MARINE CORPS TECHNICAL SERVICES ORGANIZATION 1. background The Marine Corps Technology Services Organization develops and maintains Human Resource (HR) and Payroll applications that service both active and reserve Marines. These critical applications are developed within strict CMMI level 3 standards. All application changes are estimated for effort in all phases of the software development lifecycle (SDLC). Actual hours are tracked per application change and compared against the estimated effort to provide burn reports to software development managers. Non-billable hours are also tracked to include training time, holiday hours, vacation and administrative time off. Project time reporting systems development is not a key competency of the TSO and is therefore not best suited to develop or maintain such a system. Additionally, the accreditation and certification process timeline for software installed on Marine Corps hosted systems exceeds the cost of procuring a labor hours tracking system. Procuring a Project Time Reporting system as a service is the most cost effective solution for the Marine Corps TSO project time reporting needs. A future requirement will be to utilize the Project Time Reporting System SaaS to track time off requests and overtime authorizations for the employees within the TSO. The Project Time Reporting System SaaS will also be utilized to provide a payroll ready file to the DoD's Civilian Payroll System (DCPS). 2. OBJECTIVES AND SCOPE Objective. Project Time Reporting Software as a Service (SaaS) will be a software service used by the Marine Corps TSO to report actual hours worked against SDLC tasks within software application changes and application support tasks. The SaaS is hosted by a vendor where the Marine Corps TSO does not take ownership of the application and is instead purchasing access to the application via the internet. The SaaS system will replace the features of the existing functionality. •1. Report Sustainment, Operational Support and Maintenance hours by SDLC and predefined tasks for each project, by AIS and funding source and customer. •2. Provide the capability for supervisors to approve the hours input into the projects and to retrieve burn rate reports by task, project, AIS, funding source and customer. •3. Provide administrative functions to customize the tasks, projects, AIS, funding source, customers and TSO organization. •4. Provide the administrative functions to restrict user access to only specified task, projects or AIS. •5. Provide an adhoc data reporting function to allow supervisors and financial personnel to create custom reports. •6. Provide the administrative function to create approval and notification workflows for task, project and AIS hours. •7. Provide user capability to request leave (annual, sick, credit, etc) and overtime. •8. Provide capability for supervisors to approve leave and overtime requests. •9. Provide capability for users and supervisors to input or approve time from a mobile computing device. Scope. The scope of this statement of work is to provide the requirements for a Project Time Reporting system with a SaaS time reporting system for the organization. 3. GENERAL REQUIREMENTS - All deliverable will include the contractors name, address, and contract number. - The Project Time Reporting SaaS will be accessed via a standard web browser. For example, Microsoft Internet Explorer version 7 or higher, Google Chrome or Firefox. The systems will also be accessible via mobile computing devices using standard operating systems, such as Apple, Android or Blackberry devices. •- All data in the SaaS must meet the minimum safeguards as directed by the Department of Defense (DoD) and Department of the Navy (DoN) data security regulations. •- All data in the SaaS environment must be backed up daily. Any reported data corruption must be reconciled within 2 hours. •- The SaaS must meet the government's standards for handicap accessibility as outline in Section 508 of the Rehabilitation Act. •- The SaaS must comply with Fair Labor Standards Act regulations for hours, overtime and time off recording and auditing. 4. SPECIFIC TASKS The service provider will meet the following specific tasks in the form of a Project Time Reporting System. A summary of the products and services the vendor shall provide follows. •(1) Mechanism to securely transfer and load existing labor hours and related data elements into the Project Time Reporting SaaS. •(2) Mechanism to securely transfer and load existing leave balances and related data elements into a Project Time Reporting System SaaS •(3) Provide the Marine Corps with a configured Project Time Reporting SaaS and that is capable of meeting the reporting and adhoc query needs outlined in the enumerated Functional and Technical requirements, Data Model and Use Cases. •(4) Provide an administrative function to allow the Marine Corps to quickly add, edit and delete user profiles. •(5) Provide an administrative function to assign users to teams, sections, branches, divisions, and organizations with the labor reporting system. •(6) Provide an administrative function to allow the assignment of users to their supervisor and alternate supervisor. •(7) Provide the administrative function to control access to the views of data by task, project, AIS, funding source, customer or employee type. •(8) Provide the user the ability to report labor hours against a specific task, project, AIS, funding source and customer. •(9) Provide the user the ability to replicate projects from previous time sheets. •(10) Provide the user the ability to select from a customized list of their assigned tasks, projects, AIS, funding sources, and customers. •(11) Provide the user the ability to assign a proxy user to complete their time sheet if they are unavailable. •(12) Provide an administrative function to create an interface file in the format specified in the LRS Labor File layout. The file must be in a comma-delimited or Excel format. •(13) Provide an administrative function to categorize labor hours in chargeable and non-chargeable category. •(14) Provide an administrative function to prevent modification of labor hours after the end of reporting period. •(15) Provide the workflow to allow user to submit labor hours reported against a specific task, project, AIS, funding source and customer for approval by the supervisor. The submitted labor report will prevent user modification of hours once submitted. •(16) Provide the workflow to allow supervisors to approve labor hours reported against a specific task, project, AIS, funding source and customer. This approval will prevent user modification of hours during the reporting period. •(17) Provide the workflow to allow supervisors to reject labor hours reported by a user against a specific task, project, AIS, funding source and customer. This rejected labor hours submission will be returned to the user for corrections. •(18) Provide the ability to capture and create adhoc burn rate reports by task, project, AIS, funding source and customer to show chargeable, non-chargeable labor categories detailed in the ERD data model. •(19) Provide the capability to display burn rates as spreadsheets reports or in graphical charts. •(20) Provide the capability to customize data fields to accommodate user defined data collection and reporting requirements. For example specialized funding requirements. •(21) Provide an administrative function to capture salary rates and create labor rates for each employee and the organization. •(22) Provide a function to request and approve/reject off time requests and/or overtime authorizations. •(23) Provide the ability to input time into the labor reporting system via a mobile computing device, for example a Blackberry Z10 phone or Blackberry Playbook tablet. Systems Requirements - The service provider will meet the following minimum system requirements. •(1) Availability - The application will be available at a minimum of 99%. Agreed upon maintenance windows and connectivity issues outside of the service providers control will be excluded from availability calculation. The application will have redundant equipment or load balancing to increase survivability from equipment failures or natural disasters. The service provider will have a document COOP plan that will restore access to the application and data within 72 hours of a disruption. •(2) Upgrades - All application and database changes must be published with at least 30 days notice prior to implementing upgrades. All upgrades must tracked through a documented and disciplined change management and release management process which include regression testing to minimize application disruption or data corruption. •(3) Performance - The service provider will meet the agreed upon application response times of no more than 3 seconds between screen refreshes. The database will provide adhoc queries within the agreed upon response time of no more than 30 seconds response time for adhoc queries. •(4) Support - Application support will be available 24 hours a day 7 days a week. Incident response will also be available 24 hours a day 7 days a week. The service provider will use an incident reporting systems to track reported incidents. The service provider will provide escalation procedures for reported incidents to the customer. The service provider will have a automated system to notify the customer of service degradation or interruption. •(5) Security - The application website will user SSL for both login and data transfer between the customer and the application. The data base will be encrypted. The data center housing the customer's data will have 24 hour a day 7 days a week secure access with fire protection and suppression systems. The data center will be monitored 24 hours a day 7 days a week and a log of all personnel accessing the data center will be provide to the customer upon request. All personnel with access to the customer's data will sign a non-disclosure statement. •(6) Data backup - The service provider will perform a full back up of the database each week. The service provider will perform an incremental back up of that day's changes to the database each day. The current weekly and daily back up will be stored at least 30 miles away from the data center. Restore procedures will be performed quarterly to verify the validity of the back up process and media. 5. DELIVERABLES- The service provider will provide the following items prior to the implementation of the application. (1) Transfer of Marine Corps data via a secure file transfer to the service provider (2) Application configuration to meet the needs of the Marine Corps for data field names, approval work flows, and adhoc reporting. (3) Application Administrator training to assist the administrators with the tasks of loading employees roles and permissions, establishing tasks, projects, AIS, funding source and customers. (4) Employee training to assist the user with accessing the application inputting hours and setting up tasks. (5) Supervisor training to assist the supervisor with assigning tasks, approving reported hours and creating adhoc reports. Post implementation deliverables. •(1) Monthly burn rate reports with the number of users, cost per seat and total monthly charges. •(2) Monthly incident report that outlines incidents reported by the customer and their resolution. •(3) Changes or updates to incident reporting procedures or points of contact. •(4) 30-day notice of any software upgrades or database changes. •(5) Monthly up time report. 6. RESERVED. 8. PERIOD OF PERFORMANCE One base year and four one-year option periods.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DON/USMC/M67861/M67861-14-I-B002/listing.html)
- Place of Performance
- Address: Technology Services Organization, USMC, Indianapolis, Indiana, United States
- Record
- SN03221577-W 20131026/131024234000-8c6f1267c635234926e7e73d6a2f5ba5 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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