SOURCES SOUGHT
R -- RFI-RXRefill - RFI-0010
- Notice Date
- 11/19/2013
- Notice Type
- Sources Sought
- NAICS
- 541611
— Administrative Management and General Management Consulting Services
- Contracting Office
- Other Defense Agencies, Defense Health Agency, Contract Operations Division - Falls Church, 7700 Arlington Blvd., Suite 1M401, Falls Church, Virginia, 22042, United States
- ZIP Code
- 22042
- Solicitation Number
- HT0011-14-RFI-0010
- Archive Date
- 12/10/2013
- Point of Contact
- Nicolas Sanchez, Phone: 7036815937, Robert LeBlanc, Phone: 7036811790
- E-Mail Address
-
nicolas.sanchez@tma.osd.mil, Robert.LeBlanc@tma.osd.mil
(nicolas.sanchez@tma.osd.mil, Robert.LeBlanc@tma.osd.mil)
- Small Business Set-Aside
- N/A
- Description
- The Defense Health Agency (DHA) is conducting market research to determine current functionality of interactive voice response (IVR) systems offering a commercial off the shelf (COTS) automated telephone, Internet and mobile solution for: **please see full RFI document for full information** The Defense Health Agency (DHA) is conducting market research to determine current functionality of interactive voice response (IVR) systems offering a commercial off the shelf (COTS) automated telephone, Internet and mobile solution for: Pharmacy prescription refill request processing Place reminder calls and/or electronic notifications to beneficiaries who fail to pick up prescription refills based on business rules provided by the Government Processing of prescription refill requests while the electronic information medical system is unavailable (currently the Composite Health Care System (CHCS)) Place clinic appointment and referral reminder calls and/or electronic notifications to beneficiaries Our intent is to maintain and if possible enhance the capabilities within the Military Health System (MHS) direct care system. DISCLAIMER This Request for Information (RFI) is issued solely for information and planning purposes and does not constitute a solicitation. Neither unsolicited proposals nor any other kinds of offers will be considered in response to this RFI. Responses to this notice are not offers and will not be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI. All information received in response to this RFI that is marked Proprietary will be handled accordingly. Responses to the RFI will not be returned. At this time, questions concerning the composition and requirements for a future Request for Proposal (RFP), as well as those regarding the nature of the products reviewed for this RxRefill initiative will not be entertained.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/23c22ba94d80c7a7c6370a9ea661b1f3)
- Place of Performance
- Address: enterprise wide, falls church, Virginia, 22042, United States
- Zip Code: 22042
- Zip Code: 22042
- Record
- SN03237363-W 20131121/131119234748-23c22ba94d80c7a7c6370a9ea661b1f3 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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