SOLICITATION NOTICE
70 -- HEALTHCARE COMPLIANCE SOFTWARE - FAR provision 52.212-3
- Notice Date
- 1/10/2014
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- Department of Health and Human Services, Indian Health Service, Billings Area Office, 2900 4th Avenue North, PO Box 36600, Billings, Montana, 59107
- ZIP Code
- 59107
- Solicitation Number
- RFQ-10-14-007-REL
- Archive Date
- 2/8/2014
- Point of Contact
- Rita E Langager, Phone: 406.247.7293
- E-Mail Address
-
rita.langager@ihs.gov
(rita.langager@ihs.gov)
- Small Business Set-Aside
- N/A
- Description
- Federal Acquisition Regulation (FAR) 52.212-3, Offeror Representations and Certifications - Commercial Items (NOV 2013) that must be completed and submitted with the offer. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6, as supplemented with additional information included in this notice. The procurement is conducted pursuant to the authority of FAR Part 13, Simplified Acquisition Procedures; FAR Part 12, Acquisition of Commercial Items (Title VIII of the Federal Acquisition Streamlining Act of 1994 (Public Law 103-355)); and FAR 37.101, Nonpersonal Services Contract. This announcement constitutes the only solicitation; therefore, a written solicitation will not be issued. The Billings Area Indian Health Service (IHS) intends to award a fixed-price commercial item contract in response to Request for Quotation (RFQ)-10-14-007-REL. The solicitation is issued on an unrestricted basis. The solicitation documents and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-72. The associated North American Industry Classification System code is 541519 and the small business size standard is $25.5 million. PRICE SCHEDULE - HEALTHCARE COMPLIANCE SOFTWARE Base Year: 12 months @ $______________ per month = $___________________; Option Year One: 12 months @ $______________ per month = $___________________; Option Year Two: 12 months @ $______________ per month = $___________________; GRAND TOTAL: $________________________. PERIOD OF PERFORMANCE: The performance of this contract shall be for 12 months with two 12-month options (dates to be completed at time of award). STATEMENT OF WORK: Provide and install healthcare compliance software at the Northern Cheyenne Service Unit, PHS Indian Health Center, 100 Cheyenne Avenue, Lame Deer, Montana. The web-based software must include a policy management system with online library, an online learning management system, and regulatory information service. 1. Policy Management System: • Policy Manager that maintains and updates new, revised and retired policies. • Online library with policy templates. • Customize with the Service Unit's name and logo. • Ensure policy format is 508 compliant. • Includes CMS, FDA, OSHA and other relevant federal agency reference numbers for each policy. • Provide two days of onsite training. • Upload initial Service Unit policy/procedure manuals. • Maintain and update website as needed. • Free backups, upgrades, hosting, maintenance, and system security. • Ability to upload in preferred format: Word, Excel, PDF, text, HTML, et cetera. • All document and contents searchable in preferred format. 2. Learning Management System: • Customize with the Service Unit's name and logo. • Website must be 508 compliant. • Courses will be provided 24/7 online  *Ability to log in to system directly over the Internet anytime, anywhere.  *Easy-to-use student interface.  *Assigns students to courses and/or allows students to enroll themselves.  *Engaging course contents with secure timed posted tests.  *Allows students to print certificates for completed online courses.  *Courses with contact hours, student ability to print own CE certificates,  *System provides unlimited number of CE certificates at no additional charge.  *Allows Service Unit specific coursework to be uploaded and maintained with LMS coursework. • User Administrative Module:  *Administrator(s) can add new employees, edit employee accounts, and enroll employees in courses.  *Ability to share data with HR Information System utilizing standard data import/export functions.  *Administrator(s) can assign employees to departments and designate department managers using the bulk import tools or the administration pages. • Classroom Module:  *Create a catalog and schedule of offline classes and make available to students.  *Users ability to manage their own class enrollments.  *System handles registration, drops and waitlists.  *Assign and manage deadlines for class completion.  *Track attendance, grades, et cetera. • Reports Module:  *Designated administrators and designated managers have access to reports.  *Numerous standard and customized reports available for use.  *Filter by time period, student or department.  *Advanced features allow user to add/delete fields, add/remove report section headers and control sort order.  *Allows managers, administrator and supervisors to print certificates of completion and CEU certificates.  *Prints HTML formatted reports or export to a spreadsheet. • Course Creator Module - Online courses:  *Upload training courses using course builder and course import functions.  *Load content in any format (Word, PowerPoint, Excel, pdf, flash, video, et cetera) for viewing and download.  *Designated course creators(s) ability to create new course categories and courses, and edit the courses.  *Create lessons online using a lesion building tool.  *Create quizzes/tests online using a quiz building tool. • Documentation and Support:  *Online documentation demonstrates step-by-step how to use the system.  *Online feedback provides support for technical issues. • Initial Setup:  *Customized web portal for IHS system. Shall include client name and logo, client wording on site landing page, client choice of color scheme.  *Database setup, creation of all database tables and fields.  *Provide up to 4 hours of web conferencing for system training during the initial 90 days. • Annual License:  *Creation of user accounts.  *User administration module.  *Course creator module, test creation tool, annual hosting of courses developed and loaded by facility (up to 300 MB of course material).  *Classroom management module (student enrollment, grades and reporting).  *Reports module.  *Ongoing updates to course content.  *Hosting, backups and system maintenance.  *Free IT support for applications.  *Access to all available modules and features.  *Free software upgrades.  *Unlimited free data exports at any time. • Course Library:  *General education library, unlimited use.  *Patient safety and clinical staff competency library, unlimited use.  *Survey preparation library, unlimited use.  *Healthcare management professional library, unlimited use.  *Online video course library, unlimited use.  *Nursing continuing series, unlimited use.  *CME Courses for Physicians, unlimited use.  *Billing and Coding Courses Library, unlimited use  *CNA series Course Library, unlimited use  *SCORM wrap and uploading, unlimited use CONTRACTING OFFICER AUTHORITY: Authority to negotiate changes in the terms, conditions or amounts cited in this contract is reserved for the Contracting Officer. CONTRACTING OFFICER'S REPRESENTATIVE (COR): The COR shall be responsible for: (1) Monitoring the Contractor's technical progress, including surveillance and assessment of performance and recommending technical changes; (2) Interpreting the Statement of Work; (3) Technical evaluation as required; (4) Technical inspections and acceptance; and (5) Assisting the Contractor in the resolution of technical problems encountered during performance of the contract. INVOICE SUBMISSION AND PAYMENT: The contractor shall submit its invoice to the Billings Area Financial Management Branch, P.O. Box 36600, Billings, Montana 59107, with a courtesy copy to the Contracting Officer's Representative (COR). The contractor agrees to include the following information on each invoice: (1) Contractor's name, address, telephone number and e-mail address; (2) Contract Number; (3) Invoice number and date; (4) Dates of service and total amount due; and (5) Remit to address. Payment shall be made by the Billings Area Financial Management Branch, P.O. Box 36600, Billings, Montana 59107. PROVISIONS AND CLAUSES: The following provisions and clauses apply to this acquisition. The FAR provision 52.212-1 Instructions to Offerors Commercial Items; and 52.212-3 Offeror Representations and Certifications Commercial Items are incorporated by reference. The provision at 52.212-2 applies to this acquisition and is provided in full text. FAR 52.212-2 EVALUATION COMMERCIAL ITEMS (JAN 1999): (a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers: (1) HEALTHCARE COMPLIANCE SOFTWARE = 50 POINTS. (The Contractor must provide literature with the price quote that identifies the features of the software as well as the requirements for installation, training, and technical support.); and (2) COMPANY PAST PERFORMANCE = 50 POINTS. The offeror must demonstrate its record of successful performance in past contracts and/or jobs, Government and/or commercial. Each offeror will be evaluated on its performance under existing and prior contracts/jobs. Offerors shall provide, at a minimum, three (3) references for their most recently performed contracts in which similar or the same services were performed by the offeror within the last two (2) years from the date of proposal submission. Please list contracts that your firm has held with Government and/or commercial accounts. The offeror shall provide the following information in an attachment: (a) Agency or Customer Name/Address; (b) Contract number (if applicable); (c) Contract Performance Period; (d) Contract description of services (location, and description of services); (e) Type (type and quantity of personnel provided); (f) Dollar Value of contract (g) Point of Contact including name, phone, facsimile, and Internet/E-Mail address. For each contract identified the offeror shall also provide a discussion of problems encountered and their correction, as well as their accomplishments during the performance of the contract. In evaluating past performance the Government may also use information from its own files, information provided by the offeror, or from any other sources it deems appropriate. Offerors will be given the opportunity to clarify information concerning the relevancy of an offeror's past performance information, and any adverse past performance information to which the offeror has not previously had an opportunity to respond. If the offeror has no relative past performance they shall affirmatively state so. NOTE: The Government reserves the right to contact any reference provided by the offeror in evaluating the offeror's past performance. Furthermore, the Government reserves the right to use any information that comes to the attention of the Government in evaluating the offeror. Technical and past performance, when combined, is approximately equal to cost or price. (b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). (c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award. The following FAR and Health and Human Services Acquisition Regulation (HHSAR) clauses are applicable: 52.204-7, 52.204-9, 52.204-13, 52.212-4, 52.212-5, 52.215-5, 52.217-8, 52.217-9, 52.223-5, 52.223-6, 52.224-1, 52.224-2, 52.225-25, 52.227-14, 52.227-17, 52.228-5, 52.229-3, 52.232-11, 52.232-18, 52.232-39, 52.233-2, 52.237-2, 52.237-3, 52.242-15, 52.242-17, 352.201-70, 352.202-1, 352.203-70, 352.215-1, 352.215-70, 352.222-70, 352.223-70, 352.224-70, 352.227-70, 352.231-71, 352.237-70, 352.239-70, 352.239-71, 352.239-72, 352.239-73, 352.242-71, 352.242-72, 352.242-73, and 352.270-2. The following FAR clauses cited in 52.212-5 are applicable to the acquisition: 52.203-6 with Alternate I, 52.204-10, 52.209-6, 52.209-10, 52.219-8, 52.219-28, 52.222-3, 52.222-21, 52.222-26, 52.222-35, 52.222-36, 52.222-37, 52.222-40, 52.222-54, 52.223-18, 52.225-13 and 52.232-33. Upon request, the Contracting Officer will provide full text copies of the FAR and HHSAR provisions and clauses. The provisions and clauses may also be accessed electronically at https://www.acquisition.gov/ and http://ecfr.gpoaccess.gov/cgi/t/text/text-idx?c=ecfr&sid=3524d214210697effd2fd5c77848a806&rgn=div5&view=text&node=48:4.0.1.8.33&idno=48. PROPOSAL SUBMISSION INSTRUCTIONS: The Contractor shall provide evidence of, or submit a written response to, the technical evaluation factors in FAR 52.212-2. In addition, the Contractor shall submit a completed copy of FAR 52.212-3 with its offer. Contractors intending to conduct business with the Federal Government must register with the System for Award Management (SAM). SAM replaces the Department of Defense's Central Contractor Registration (CCR) database. SAM is now the primary Government repository, which retains information on Government contractors. You may register via the Internet at www.sam.gov. All responsible offerors may submit a proposal, which shall be considered by the Agency. Offers shall be submitted to the Billings Area Indian Health Service, 2900 Fourth Avenue North, Room 304, Billings, Montana 59101, no later than 2:00 p.m., on January 24, 2014. The offer must be submitted in a sealed envelope, addressed to this office, showing the time specified for receipt, the solicitation number, and your company's name and address. Offers will also be accepted by e-mail at Rita.Langager@ihs.gov or by fax at (406) 247-7108. ACCEPTANCE PERIOD: Your proposal must stipulate that it is predicated upon all the terms and conditions of this RFP. In addition, it must contain a statement to the effect that it is firm for a period of at least 90 days from the date of receipt by the Government.
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