Loren Data's SAM Daily™

FBO DAILY - FEDBIZOPPS ISSUE OF JANUARY 18, 2014 FBO #4438
DOCUMENT

D -- Voice-Wireless Services for VA Facilities in America Samoa - Attachment

Notice Date

1/16/2014
 

Notice Type

Attachment
 

NAICS

517110 — Wired Telecommunications Carriers
 

Contracting Office

Department of Veterans Affairs;Network Contracting Office 20;5115 NE 82nd Ave, Suite 102;Vancouver WA 98662
 

ZIP Code

98662
 

Solicitation Number

VA26014I0086
 

Response Due

1/22/2014
 

Archive Date

2/21/2014
 

Point of Contact

Brenda Leckrone
 

E-Mail Address

brenda.leckrone@va.gov
(brenda.leckrone@va.gov)
 

Small Business Set-Aside

N/A
 

Description

The Department of Veterans Affairs is conducting a MARKET RESEARCH SURVEY to obtain information to determine the availability of suppliers, transmission facilities, equipment, materials, maintenance, test equipment, and design layout needed to perform and provide local access and transport services and functions at the designated demarcation point. These services shall include any special items, equipment, wiring or infrastructure to ensure the contractor's solution is compatible with the government's current infrastructure. The contractor is responsible for troubleshooting and maintaining the operation of the circuit up to its termination point. The contractor shall follow all Federal Communications Commission (FCC), Public Utilities Commission (PUC), Veterans Affairs (VA), and industry standards for this requirement. The contractor shall be registered with the FCC and/or PUC to provide voice and data services for VA facilities located in America Samoa. The NAICS code is 517110, 1500 employees. POTENTIAL SOURCES SHALL PROVIDE THE FOLLOWING INFORMATION IN THEIR RESPONSE: 1) Business name, address, point of contact name, phone number, and e-mail address. 2) Business type, business size, and company's DUNS/CAGE numbers. 3) Brief capability statement (not to exceed five pages). The Capabilities Statement for this sources sought is not expected to be a Request for Quote, nor does it restrict the Government to an ultimate acquisition approach, but rather a short statement regarding the company's ability to provide the services shown above and in the draft Statement of Work attached. Submit Capability Statements by 2:00 pm PST, January 22, 2014 to Brenda.Leckrone@va.gov. Disclaimer and Important Notes: This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization's qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in Federal Business Opportunities. However, responses to this notice will not be considered adequate responses to a solicitation. No Proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s.) AT THIS TIME NO SOLICITATION EXISTS. (DO NOT REQUEST A COPY OF THE SOLICITATION). A FUTURE NOTICE WILL BE POSTED WHEN THE SOLICITATION WILL BE RELEASED. STATEMENT OF WORK (DRAFT) 1. General Requirement 1.1 The Contractor shall provide all transmission facilities, equipment, materials, maintenance, test equipment, and design layout needed to perform and provide local access and transport services and functions at the designated demarcation point. The contractor shall install Primary Rate Interface (PRIs) and port all currently existing Direct Inward Dial (DIDs) numbers and Plain Old Telephone (POTs) service where applicable. These services shall include any special items, equipment, wiring or infrastructure to ensure the contractor's solution is compatible with the government's current infrastructure. The contractor is responsible for troubleshooting and maintaining the operation of the circuit up to its termination point. Access to the local exchange shall include: emergency 911/E911 services/ functions, circuits/trunks to the point of demarcation (DMARC) and 911/E911 database maintenance where applicable. These services shall not include residential/business services for non-Government entities or Government Contractors. Long distance services for each Site are currently being provided under the Federal Networx contract or any subsequent follow-on contract established by Veterans Affairs (VA). Long distance services and charges are not authorized on this Statement of Work (SOW). The contractor shall follow all Federal Communications Commission (FCC), State Public Utility Commission (PUC), VA, and industry standards for this requirement. Section 508 of the Rehabilitation Act of 1973 is not applicable to requirement. 1.2 The Telecommunications Business Office (TBO) is responsible for telecommunications activities listed in Appendix A. After services are authorized by work orders against the bulk funded task order, the Program Manager (PM), shall coordinate with the contractor prior to the installation, removal, expansion, and/or change out of equipment. 1.3 The Government will provide floor space for the installation of the Contractor's provided transmission equipment. The floor space shall be limited to accommodate Contractor-provided relay rack(s), 19 to 23 inches wide by 7 feet tall, as ceiling height permits at each designated demarcation. Rack(s) shall not be Red, Orange, yellow, or any hue of those colors. The Government will provide adequate wall space should the contractor not require floor/rack space. The Government will provide electrical power and room environment for the installation of the Contractor equipment. When additional rack space, floor space, or wall space is required to support Government requirements, the Contractor shall coordinate with the PM. 1.4 The Contractor shall provide all labor, management, tools, material, and equipment to perform all requirements of individual orders placed. 2. Local Exchange Carrier (LEC) Services 2.1 Installation and Cutover. The Contractor shall perform a site survey of the installation as coordinated by the PM. The Contractor shall develop an installation and cut over plan and submit it to the PM within 15 calendar days of the work order. The Contractor shall coordinate the on-site installation and cutover with the PM. Installation, circuit assignments, all possible/applicable testing, records' management, cutover and Government acceptance shall be completed no later than (NLT) thirty (30) days after the work order is placed. It is the contractor's responsibility to resolve any problems associated with these efforts. 2.2 Installation Plan. The Installation Plan shall, at a minimum, contain the following site specific information: a. Description of new equipment to be installed (include any site support required to support this installation). b. Installation schedule. 2.3 Cutover Plan. The Cutover Plan shall, at a minimum, contain the following site specific information: a. Conditions/Support required to be in place prior to the start of cutover. b. A detailed listing of actions/events that must occur for successful cutover of all items identified in the work order. 3. LES Circuits 3.1 LEC Service. The Contractor shall provide subscriber lines as specified in the Attachment A. POTs termination shall be to a Registered Jack (RJ)-11 at the Minimum Point of Presence at the DMARK point. 3.2 LEC POTs. The POTs line as a minimum shall include the following: a. dial tone b. direct inward dialing c. direct outward dialing d. Dual Tone Multi-Frequency (DTMF) e. local exchange access f. call blocking for toll charge calls 900/976 area code g. operator assistance (0+ & 00+) h. 911/E911 services, where available i. non-published directory number j. service disconnect with referral service (the referral service shall be at least three (3) months after a customer has been moved, changed, or disconnected k. block third party billing l. Primary Interexchange Carrier (PIC)/Local Primary Interexchange Carrier (LPIC) must be 0432 (Qwest Networx) 3.3 LEC Additional Features or Functions. The Contractor shall provide additional line features as available. a. Call forwarding b. Caller ID c. Voicemail 3.4 Subscriber Line Relocation. The Contractor shall perform subscriber line relocation(s) and shall provide information needed for database updates for 911/E911 service purposes within one hour of completion of relocation. 3.5 Local Exchange Access Trunks. The Contractor shall provide local exchange access service circuits for local trunks as specified in the task order. 3.6 Local Exchange Access Trunks Primary Rate Integrated Services Digital Network (ISDN) PRI. As a minimum, shall include the following: a. Call blocking for Numbering Plan Area (NPA) 900/976 direct inward dialing direct outward dialing two-way dialing channelization of digital trunks (as specified by work order) trunk busy tones, DTMF, automatic trunk member selection (sequential, linear, most idle, etc.). b. Access to and selection of the members within the trunk group between two telephone switching systems must be coordinated to provide optimum member selection and minimize glare conditions. When two or more trunk groups are established to provide services between the switching systems, the alternate route selection from one trunk group to the next provides users' access to these trunk groups in a coordinated and predetermined routing sequence. The selection of members within a trunk group and the alternate route selection of two or more trunk groups are included as basic functions of trunks and their access. 3.7 Test Point-to-Point Circuits. Refers to a connection restricted to two endpoints. A traditional point-to-point circuit is a communications medium with exactly two endpoints. The host equipment at either end has to take full responsibility for formatting the data transmitted between the two end points. Point to Point circuits will not extend beyond the Local Access and Transport Area (LATA) or state line boundary. 3.8 Bit Rate Interface (BRI) Circuits. BRI (128 - 256 - 384....512kb) and/or any circuit provisioning to include 1.54T-1 must meet the end equipment requirements for our base multi-functions to connect and operate at layer 1 and layer 2. Most circuits provisioned today come in 2-wire-line BRI (128kb each) - usually utilized for local video support. BRI traffic (as with any locally received commercial circuits) is sent out to our serviced customer on dry cable pair to the end-device. Past practices from local Telco, we receive new circuit on DMARK located at the main central office frame (MDF) - from there our techs will x-connect out to our cable plant and wire customer jack to RJ-45, RJ-48C as applicable. 3.9 Transport Services. The Contractor shall provide local exchange transport channel services as specified in the task order. Local transport channel services include transport channel termination and transmission support, as applicable, for analog lines, ISDN lines, High Capacity Digital Subscriber Line (HDSL), Digital Signal level 1 (DS-1), DS-3, Optical Carrier (OC)-3, and may be expanded to OC-12, OC-24, OC-48, and higher bandwidth where applicable. 3.10 Circuit Termination. Circuit termination at the Government installation includes the Main Distribution Frame (MDF) for analog signals, metallic cable pairs, Digital Signal Cross-Connect (DSX)-1 patch, cross connect panel for T-1 circuits, DSX-3 for electrical T-3 circuits, fiber optic patch and cross connect panels for optical interface equipment such as the optical carrier or SONET systems, optical multiplexer equipment, and may extend to Category (Cat) 5/6 RJ-45 jack fields if directed by PM to ensure adequate hand off of the circuit to the government. Other wall-mounted, punch-down, terminal blocks are used for isolation and termination of Contractor metallic facilities. The Contractor shall ensure that all circuits are clearly tagged in a permanent manner with the circuit identification number or telephone number assigned to the circuit, and the work order number. The contractor shall be responsible to provide all equipment, facilities and wiring up to the government demarcation point as specified in the task order. 3.11 Analog and Low Data Rates. The Contractor shall terminate the analog and lower rate data circuits to the Contractor-provided terminal blocks. The Government shall provide frame space on the MDF for the installation of the Contractor provided protector vertical and horizontal blocks. All outside plant copper cables entering the demarcation location must be electrically protected (grounded, terminated on protector modules, etc.). 3.12 High Data Rates. The Contractor shall properly terminate digital circuits to the Contractor provided DSX-1, DSX-3, or fiber optic patch panel Circuit Testing. The Contractor shall provide the test results to the PM after a new circuit is tested, approved, and activated. The parameters of the circuit characteristics shall be documented in the Customer Service Records. 3.13 Local Exchange Access and Service Areas. The Contractor shall provide flat rate (FR) services within local calling areas as identified in the Attachment A. FR services apply for both lines and trunks. The local exchange access service areas shall, as a minimum, include the areas/zones coverage as currently defined by the incumbent local service provider(s) and/or the State PUC for the Site and shall be applied under the scope of this contract. When the Contractor provides services to a Government installation, the LATA boundary shall not be limited or restricted to a Contractor's service area. Connection to intra-LATA exchange areas and with inter-LATA exchange carriers is required. Access to the local exchange shall include Operator Assistance, Directory Assistance, and 911 services and functions. 3.14 Number Portability. The Contractor shall provide number portability for commercial subscriber lines and local exchange direct-in-dial (DID) directory numbers. The consistent use of the same prefix exchange and directory numbers provides the VA with its commercial identity. These networks provide DID trunks and are directly dependent on the mutually assigned DID number to terminate into stations on the installation. Local exchange number portability and DID number growth is a critical factor in the ability of a Government installation to support its personnel and its missions. The Contractor shall comply with the FCC, and the State PUC mandates for number portability. 4. Demarcation 4.1 Circuit Extension. The Contractor shall provide circuit extension of a local communications service or circuit beyond the established base demarcation to a user designated termination point off base when required by the government. 4.2 Circuit Termination. Circuit termination shall include termination hardware required to extend a circuit to a user location off base demarcation point. 4.3 Contractor Owned/Leased Transport Cable. When Government cable is not available, the Contractor shall provide the circuit transport mileage by using the existing cable, either owned or leased from a third party. Mileage measurement will be based upon ¼ of one mile increments. 4.4 Contractor Equipment and Cable Installation. The Contractor shall provide and install transmission equipment and cables for local exchange access and transport service circuits to the Government provided floor space at the base demarcation location(s). The Contractor shall coordinate with the PM for compliance with local procedures and requirements for equipment and cable installation. The Contractor shall install equipment and cables in accordance with national and local safety codes. The Contractor shall be responsible for wiring and connecting to Government provided power connection points, ground master connection points, and termination frames for terminal blocks. The Contractor shall coordinate with the PM for installation details. All new cable installations will be either underground or direct buried (i.e., NO aerial installations). Replacement of existing cable may be either underground, direct buried or aerial at the discretion of the PM. 5. Restoration of Service and Maintenance. The Contractor shall respond and restore service outages. From the time of receipt of the notification, the Contractor shall respond within the time limits as indicated below to discuss the outage issue. The Contractor shall respond to the Government within one (1) hour of notification. 5.1 Severity Level A - Major Impact. A Major Impact means a business impacting function or service is not available such as loss of dial tone, inability to dial 911, or inability to receive a call on the circuit due to service outages. This also includes inability to receive or transmit data or access critical medical systems due to circuit impairment. The Contractor shall respond to all Severity Level A problems within four (4) business hours. Notifications shall be provided to VA local point of contact as identified by Task Order, at a minimum every business day via telephone or more frequently as time permits. Service must be restored or minimized to Severity Level B within 24 hours of the notification of major impact and not return to major impact for seven (7) days or it will be considered a continuation of the original service impact. 5.2 Severity Level B - Minor Impact. A Minor Impact means VA's workflow is not seriously affected or limited as defined in 5.3.3. The Contractor shall respond to all Severity Level B problems within one (1) business day. Notification shall be delivered either by telephone or via email to the appropriate VA local point of contact as identified by Task Order. This includes all telephone service and deregulated broadband service. Service must be restored or minimized to Severity Level C within 72 hours of the notification of minor impact and not return to minor or major impact for seven (7) days or it will be considered a continuation of the original service impact. 5.3 Severity Level C - No Impact. Response times may vary for Severity Level C support depending on the project work associated with the request not to exceed 14 days. These should be reported to the appropriate VA point of contact as identified by Task Order. 5.4 Exceptions During scheduled maintenance of the voice or Data system, the Contractor shall notify VA within three (3) days of the maintenance window and describe in detail how long and to what level of degraded service is to be expected. The Contractor shall obtain approval in advance from the appropriate VA point of contact as identified by Task Order before scheduled maintenance occurs. The voice service shall not be considered to be unavailable for any outage that results from any maintenance performed by the Contractor as defined by the following three exceptions: a. VA is notified at least three (3) days in advance of outage or service degradation; b. During the installation period; and c. Any problem beyond the demarcation point not caused by the Contractor. 6. 911/E911 Services. The Contractor shall provide access to 911 or enhanced 911 services, where available, through the local city or county emergency services organization. Contractor shall provide, where applicable, 911/E911 database maintenance of official numbers to ensure the 911/E911 database is updated within one hour after completion of a work order where telephone number was installed, relocated, or disconnected. 7. Public Listings. The listings shall be listed in the Government section and/or alphabetical section. The Contractor shall coordinate with the PM to obtain a list and the contents of the Public Listings. The contents of each cross reference listing shall, as a minimum, include the organization title and a referral statement to the appropriate Government Agency. All other listings shall, as a minimum, include the Government title, organization title, address, and telephone number. 8. APPENDIX A: REQUIRED LOCAL COMMERCIAL COMMUNICATIONS SERVICES AT CUTOVER Local services, required from the Contractor, are initial installation and cutover service requirements for Region 1 under the scope of this contract. The Contractor shall provide the following baseline of local commercial communications services for Region 1. 10.1 Voice Services FacilityService Address Service American Samoa CBOCFiatele Teo Army Reserve Bldg Pago Pago, AS 96799(8) Business Telephone Service (15) Business Telephone Service with Caller ID American Samoa Vet CenterOttoville Road Pago Pago, AS 96799(5)Business Telephone Service with Caller ID 10.2 Wireless Services FacilityService Address Service American Samoa CBOCFiatele Teo Army Reserve Bldg Pago Pago, AS 96799(2) Postpaid cell phones American Samoa Vet CenterOttoville Road Pago Pago, AS 96799(1) Postpaid cell phone
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/notices/da7ea19739a2cac7530f52bb1818762a)
 

Document(s)

Attachment
 

File Name: VA260-14-I-0086 VA260-14-I-0086.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1164401&FileName=VA260-14-I-0086-002.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1164401&FileName=VA260-14-I-0086-002.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN03269400-W 20140118/140116234521-da7ea19739a2cac7530f52bb1818762a (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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