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FBO DAILY - FEDBIZOPPS ISSUE OF MARCH 27, 2014 FBO #4506
DOCUMENT

D -- Automated Communication Systems - Attachment

Notice Date

3/25/2014
 

Notice Type

Attachment
 

NAICS

541512 — Computer Systems Design Services
 

Contracting Office

Department of Veterans Affairs;Technology Acquisition Center;23 Christopher Way;Eatontown NJ 07724
 

ZIP Code

07724
 

Solicitation Number

VA11814I0193
 

Response Due

4/9/2014
 

Archive Date

5/9/2014
 

Point of Contact

Kristine Callaert
 

E-Mail Address

ne.Callaert@va.gov<br
 

Small Business Set-Aside

N/A
 

Description

Request for Information - Automated Communication Systems The United States Department of Veterans Affairs' (VA) Technology Acquisition Center is seeking sources to provide 150 Automated Communication Systems on a Firm-Fixed-Price basis. The VA Medical Centers currently use an Automated Communication System (Audio Care) to communicate with patients. This system is available 24/7 for patients to request prescription refills, prescription inquiries, appointment reminders, and appointment inquiries. This project is required to ensure the continuation of Automated Communication Services for Veterans using VA services. This requirement shall provide services, materials and equipment for the acquisition and deployment of a commercially available RxRefill Solution via telephone and Internet for: "Pharmacy: Audio Refill (English/Spanish), Web Refill, Audio RX Information, Web RX Information and Audio Renewal. "Scheduling: Audio Reminder, Audio Inquiry, Audio Cancelation, Audio Schedule Verification, and Web Inquiry. "Clinical Applications: Audio Communication including Disease Management, Inbound Audio Notes, and Outbound Audio Notes. "Emergency: Audio Recall "Financial: Audio Account Balance, Web Account Balance The solution shall integrate with the existing Veterans Health Administration (VHA) Pharmacy System. Please see functional specifications attached. This is a Request for Information (RFI) only. Do not submit a proposal or quote. It is requested that all companies interested in participating in this effort please note their interest and submit a capability statement demonstrating their ability to meet this requirement. This RFI is for planning purposes only and shall not be considered an Invitation for Bids, Request for Quotations, or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. The information provided may be used by the VA in developing its acquisition strategy and Performance Work Statement. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI. The following information must be submitted with your response: Name of Company: Address: Point of Contact: Phone Number: Fax Number: Email address: Company Business Size and Status: NAICS code(s): List of any previous or current Government or VA contracts: The attached document (Attachment #1 Requirements) provides a specific set of requirements and reference materials on which to base your response. In addition to the information requested above, your response shall also include the following: a)Tab 1 - Attachment #1 Requirements - For each functional requirement listed (1.0 through14.1), provide an "x" in the appropriate column C or D, indicating whether the product(s) meet or does not meet the functional requirement identified. If the product requires customization in order to meet the functional requirement, provide a comment regarding the level of customization (e.g. minimal, moderate, or significant). b)Tab 2 - Product Documentation - For each product you are providing information regarding, submit technical documentation demonstrating the products capability to meet the functional requirement. Include details such as type, size, and complexity of organization in which the product solution is installed. Cross reference the Functional Requirement Item No. (e.g. 1.0 - 14.1) wherever possible. c)Tab 3 - Pricing - For each product, provide commercially available pricing including individual unit prices for all hardware, software, equipment, delivery services, installation services, configuration services, and annual maintenance/warranty services. d)Tab 4 - Contractor Information - Identify the name of the manufacturer, the manufacturer's DUNs number, socio-economic category, and available contracts where the product(s) may be purchased from. In addition, identify all commercial resellers of the product(s), including company name, DUNs number, socio-economic category, and existing contracts where the product(s) may be purchased from. Electronic responses preferred. Main POC: Kristine Callaert, Contract Specialist- Kristine.Callaert@va.gov 732-795-1117 Responses must be received by NOON EST on Wednesday, April 9, 2014.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/notices/f67d837ce0df7b632ca2ac64cc6617f7)
 

Document(s)

Attachment
 

File Name: VA118-14-I-0193 VA118-14-I-0193.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1272229&FileName=VA118-14-I-0193-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1272229&FileName=VA118-14-I-0193-000.docx

 

File Name: VA118-14-I-0193 Attachment 1 Requirements.xls (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1272230&FileName=VA118-14-I-0193-001.xls)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1272230&FileName=VA118-14-I-0193-001.xls

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN03319642-W 20140327/140325234725-f67d837ce0df7b632ca2ac64cc6617f7 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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