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FBO DAILY - FEDBIZOPPS ISSUE OF MARCH 28, 2014 FBO #4507
DOCUMENT

Q -- Emergency Homeless Housing - Attachment

Notice Date
3/26/2014
 
Notice Type
Attachment
 
NAICS
624229 — Other Community Housing Services
 
Contracting Office
Department of Veterans Affairs;VA Sierra Pacific Network (VISN 21);VA Northern California HealthCare System;5342 Dudley Blvd. Bldg 98 (NCO 21);McClellan CA 95652-1012
 
ZIP Code
95652-1012
 
Solicitation Number
VA26114Q0414
 
Response Due
3/28/2014
 
Archive Date
5/27/2014
 
Point of Contact
Craig A. Ericson
 
Small Business Set-Aside
N/A
 
Description
This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in FAR 12.6, with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. Solicitation documents and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-72, January 30, 2014 as corrected. This solicitation is unrestricted. The NAICS code is 624229, with a size standard of $7.0 million. Only electronic offers will be accepted. Offers are due to Craig.Ericson@va.gov NLT 10:00 A.M. on March 28, 2014. For information regarding the solicitation you can e-mail me at the above address or phone at (916) 923-4564. B.2 Price/Cost Schedule Item Information PRICE SCHEDULE AND SERVICES The following rates are for provision of Temporary Emergency Shelter for Homeless Veterans, in San Francisco, CA: BASE YEAR - April 1, 2014 ~ September 30, 2014 CLIN No.ServicesUnitEstimated QuantityPrice Per UnitTotal Estimated Cost 0001Temporary Emergency Beds 1 Unit of Each = 1 Bed/Night EA1 OPTION YEAR 1 - October 1, 2014 ~ September 30, 2015 CLIN No.SUB CLIN No.ServicesUnitEstimated QuantityPrice Per UnitTotal Estimated Cost 1001NoneTemporary Emergency Beds 1 Unit of Each = 1 Bed/Night EA1 Estimated Quantities - All quantities listed herein are estimated annual quantities. The Government is not obligated to purchase any specified amount of services under this contract, but will be obligated to make payment for all services requested and received in the quantities and of the quality requested. The Government does not guarantee or imply that any fixed number of orders/referrals for services will be placed under the resultant contract. B.3 Delivery Schedule Place of Performance: San Rafael, CA B.4 Performance Work Statement (PWS) VA HCHV CONTRACT EMERGENCY RESIDENTIAL SERVICES (CERS) A.PURPOSE The Department of Veterans Affairs Medical Center in San Francisco, CA ("VA") requires contractors to provide services as part of its Community Based Health Care for Homeless Veterans (HCHV) program. The goal of the HCHV program is to remove homeless Veterans from the street or habitation unfit for Veterans and quickly place them in community-based, residential environments with sufficient therapeutic services to meet the needs of those Veterans, including support for finding more independent and longer-term housing. B.BACKGROUND Through the HCHV program, VA provides assessment and referral services to Veterans and facilitates their access to a broad range of medical, mental health, and rehabilitative services. The purpose of this residential program solicitation is to obtain offers from contractors who can quickly provide care, treatment and rehabilitative services to Veterans suffering from serious mental illness, including veterans who are homeless, in community-based treatment facilities offering a safe and secure environment that supports their rehabilitation goals, especially finding more independent and long term housing. The Contractor will be required to provide therapeutic and rehabilitative services, but will not be required to provide detoxification or other hospital level treatment - those services will be provided by the VA at VA facilities or other non-VA community based clinics. If the VA hospital determines that the Veteran doesn't meet a hospitalized level of care, the VA will expect that the Contractor accept the Veteran back until other shelter, housing, or community program arrangements are made either by VA staff or the Contractor staff. C.ELIGIBILITY AND DURATION 1)Homeless: To be eligible for placement in residential treatment, all Veterans must be homeless or at imminent risk of becoming homeless and must be eligible and registered for VA services. More specifically, before contractors can bill for services provided to a Veteran, they must verify that a VA Social Worker has met with them and completed a particular VA homelessness assessment, called a "HOMES assessment," within the previous 30 days. This serves as a verification of homelessness. 2)Denial of a Veteran's admission to program must be explained in writing to the VA. 3)Open Beds: The Contractor shall make all effort to keep the contracted number of beds available for Veterans. 4)Length of Stay: The Contractor shall furnish services to the beneficiaries for whom such care is specifically authorized by the Veterans Health Administration (VHA) for a period not to exceed 90 days. An extension will be considered after 90 days. This will require justification in writing from the Contractor or a VA staff and approval from the Contracting Officer's Representative, subject to the availability of funds. 5)Informed Consent: The Contractor shall create a one page handout that informs Veterans of what the program offers, the Veterans responsibilities, and other initial info. D.BASIC SERVICES The Contractor shall furnish each Veteran authorized care under this contract with the following: 1)Residential Room and Board The facility shall provide sleeping accommodations and nutritious meals. Food shall be prepared, served and stored under sanitary conditions. The facility shall provide storage space in an onsite refrigerator for Veterans to store personal food. The facility shall establish and maintain sanitary procedures for washing dishes, cleaning equipment and work areas, and disposing of waste. At least three nutritious meals or their equivalent shall be served daily at regular times with not more than a 14 hour span between evening meal and breakfast of the following day. Snacks of nourishing quality, i.e. fruits, shall be offered between meals or bedtime. 2)Laundry, Showers, Toilets, Secure Space for belongings: Laundry facilities shall be provided for residents to do their own laundry. Showers and toilets must be kept clean. A secure space for belongings, examples include dresser or cabinets. 3)Management of Medications: Medications and narcotics shall be properly stored, controlled, issued and recorded in compliance with physicians' orders. 4)Transportation: The Contractor shall assist the Veterans with local transportation to scheduled meetings and appointments. The Contractor will be expected to help the Veteran access public transportation, including providing information and instructions necessary to enable Veterans to utilize public transportation. If VA staff determines that adequate public transportation is not available or appropriate for a Veteran, the Contractor shall arrange for alternative transport by car. 5)Therapeutic Services: Therapeutic, Rehabilitative, and Recovery Services determined to be needed by the individual resident in a treatment plan developed by the Contractor with consultation by the Veteran and the VA case manager and/or other appropriate VA staff. The plan should include interventions to meet client-driven goals, particularly housing. Services which the contractor must be able to furnish include: a. Group Activities: Structured group activities as appropriate - examples include group therapy, social skills training, Alcoholics Anonymous, Narcotics Anonymous, Harm Reduction Counseling, vocational counseling and physical activities as appropriate. b. Individual Counseling/Clinical Case Management: The Contractor shall provide access to treatment for co-occuring disorders including mental health and substance abuse disorders. The Contractor shall discuss with Veterans their personal income and expenditures and include savings goals in every treatment plan. The Contractor shall assist Veteran in setting up an account or provide other interventions to help Veteran save a significant portion of their income while in the program. The Contractor shall discuss and assist with Veterans their primary and secondary housing plans, including identifying options and assisting with applications when necessary. Also the Contractor shall provide other individual counseling as appropriate - such as counseling on self care skills, adaptive coping skills, and vocational rehabilitation. Interventions should be in collaboration with VA program and community resources. c. VA Coordination: Clinical care should also include coordination and referral to Veterans Affairs inpatient and outpatient treatment for medical issues, addiction, mental health issues/PTSD, unemployment, and homelessness including occasional transfer to other VA residential treatment programs as recommended by VA providers. d. Living Skills: Assistance to develop responsible living patterns and to achieve a more adaptive level of psychosocial functioning, upgraded social skills, and improved personal relationships. e. Community Involvement: The program will promote community involvement that promotes the Veterans continued healthy engagement in the community discharge. g. Discharge Planning: The clinical case managers will provide assistance with discharge planning. Housing needs will be assessed upon arrival and resources will be coordinated for discharge to a successful community placement. E.BILLING 1)Policy: Unless specifically excluded in this contract, the per diem rate established will include the services listed in this document and will also include all services or supplies normally provided other residents by the facility without extra charge. Payments made by the VA under this contract shall constitute the TOTAL cost of care and housing of the homeless Veterans. Payments are made for the day the Veteran arrived/admitted to the program and each day of their stay. On the day the Veteran is discharged from the program, payment will not be authorized. If a beneficiary is admitted to or discharged from the program on the same calendar day, payment will not be authorized. 2)Immediate Communication: When an intake or discharge is confirmed, the program will communicate the written information to the appropriate VA staff immediately. Invoices at the end of the month will reflect the same date of intake or discharge as previously reported. Sign-in sheets should also reflect the same dates of intake and discharge. 3)Absences: If Veteran leaves the facility, is admitted to hospital, detox or other treatment-related locations and is expected and welcome to return, the program will be paid for up to 72 hours after the Veteran left the program but the program must inform the VA immediately if this occurs. If the program is willing to hold the bed longer than this time, each day after 72 hours will be a non-billable day. On the day the decision is made that the Veteran is not expected back, the veteran can be discharged at that point. If Veteran is absent without leave but the program is willing to hold the bed, VA will pay for up to 72 hours after the veteran left the program. F.STAFFING The Contractor shall employ sufficient professional staff and other personnel to carry out the policies and procedures of the program. There will be, at a minimum, an employee on duty on the premises, or residing at the program and available for emergencies, 24 hours a day, 7 days a week. All Contractor staff providing services to Veterans under this contract must undergo an appropriate background investigation. G.RECORDS AND REPORTS The Contractor shall make available to the VA, documentary information deemed necessary by the VA to conduct utilization review audits for the mandated national evaluation study as required by Section 2 of Public Law 100-6; to verify quality of patient care for veterans, to assure confidentiality of patient care for Veterans, to assure confidentiality of patient record information, and to determine the completeness and accuracy of financial records. The facility shall maintain an individual client record on each Veteran admitted under this contract. The facility shall comply with the requirement of the "Confidentiality of Alcohol and Drug Abuse Patient" (42 CFR, Part II) and the "Confidentiality of Certain Medical Records" (38 USC 4132). All case records shall be secured and confidential. Records will be made available on a need-to-know basis to appropriate VA staff members involved with the treatment program of the Veterans concerned. The files shall include: a. Reasons for referral, including any initial referral paperwork. b. All essential identifying data relevant to the resident and his/her family including a socio-cultural assessment, weekly progress reports or notes, and documentation of any case management interventions, treatment plans, or patient care conferences. c. Copies of any medical prescriptions issued by physicians, including orders, if any, for medications to be taken. d.Final summaries on each resident who leaves the program, to include reasons for leaving, the resident's future plans, and follow-up locator information. e. Incident Reports: The Contractor shall notify the authorizing VA facility immediately of any incidents involving Veterans residing in the residential program. Incidents include, but are not limited to, emergency medical services and/or police contact. The Contractor shall notify the VA case manager by telephone during the hours of 8:00am and 4:30pm. For all incidents that occur after normal business hours, the Contractor should notify VAMC staff. The Contractor shall provide the HCHV case manager and the COR with a copy of the incident report within 24 hours. The Contractor shall maintain a copy of the incident report in the Veteran's case record. Other reports (not to be included in veteran's file) include: d.CARF uSPEQ Survey: This survey will be the primary tool for collecting Veteran satisfaction data in VA specialized homeless programs. Contractor staff must follow instructions as they support Veterans completing this survey. e.HMIS data reporting: All Veterans who enter the program are homeless and program staff will enter data into the HMIS system. H.VA PATIENT BILL OF RIGHTS The Contractor shall comply with the VA Patient's Bill of Rights as set forth in Section 17.34a, Title 38 of the Code of Federal Regulations. I.CERTIFICATION & ACCREDITATION REQUIREMENTS The Contractor will not be performing a function that requires access to a VA system or VA sensitive information (e.g., system administrator privileged access to a VA system, or contractor systems or processes that utilize VA sensitive information). The C&A requirements do not apply, and that a Security Accreditation Package is not required. The Contractor is required to ensure that a Contractor Security Control Assessment (CSCA) is completed within 30 days of contract approval and yearly on the renewal date of the contract. The completed CSCA must be sent to the COR for review before sending to the VA ISO and OCS Certification Program Office. J. FACILITY REQUIREMENTS 1)It is the responsibility of the Contractor to properly maintain its facilities and the VA shall have no responsibility for paying or reimbursing the Contractor for such expenses. The contract facility must: a)Have a current occupancy permit issued by the local and state governments in the jurisdiction where the facility is located. b)Be in compliance with existing standards of State safety codes and local, and/or State health and sanitation codes. c)Be licensed under State or local authority. d)Where applicable, be accredited by the State. e)Be equipped with operational air conditioning /heating systems f)Be kept clean, free of bed bugs, dirt, grime, mold, or other hazardous substances that detract from a healthy environment. g)Be equipped with first aid equipment and an evacuation plan in case of emergency. h)Have windows and doors that can be opened and closed in accordance with manufacturer standards. i)The Contractor facility must meet fire safety requirements, as follows: i.The building must meet the requirements of the applicable residential occupancy chapters of the current version of NFPA 101, National Fire Protection Association's Life Safety Code. Any equivalencies or variances must be approved by the appropriate Veterans Health Administration Veterans Integrated Service Network (VISN) Director. ii.All residents in the facility must be mentally and physically capable of leaving the building, unaided, in the event of an emergency. iii.Fire exit drills must be held at least quarterly. Residents must be instructed in evacuation procedures when the primary and/or secondary exits are blocked. A written fire plan for evacuation in the event of fire shall be developed and reviewed annually. The plan shall outline the duties, responsibilities and actions to be taken by the staff and residents in the event of a fire emergency. This plan shall be implemented during fire exit drills. iv.A written policy regarding tobacco smoking in the facility shall be established and enforced. v.Portable fire extinguishers shall be installed at the facility. Use NFPA 10, Portable Fire Extinguishers, as guidance in selection and location requirements of extingushers. vi.Requirements for fire protection equipment and systems shall be in accordance with NFPA 101. All fire protection systems and equipment, such as the fire alarm system, smoke detectors, and portable extinguishers, shall be inspected, tested and maintained in accordance with the applicable NFPA fire codes and the results documented. vii.The annual inspection by a VA team required by paragraph 7 shall include a fire and safety inspection conducted at the facility unless a review of past Department of Veterans Affairs inspections or inspections made by the local authorities indicates that a fire and safety inspection would not be necessary, in which case the fire and safety inspection may be waived by the VA. K. INSPECTION OF FACILITY AND PROGRAM Prior to the award of a contract and annually during the contract term, a multidisciplinary VA team consisting of a Social Worker, Dietitian, Registered Nurse, a Representative of the VA Police, and a Facilities Management Safety Officer, plus other subject matter experts - as determined necessary by the Medical Center Director or HCHV Coordinator - shall conduct a survey of the Contractor's facilities to be used to provide Veterans' food, shelter, and therapeutic services. This is to assure the facility provides quality care in a safe environment. Inspections may also be carried out at such other times as deemed necessary by the Department of Veterans Affairs. The Contractor will be advised of the findings of the inspection team. If deficiencies are noted during any inspection, the Contractor will be given a reasonable time to take corrective action and to notify the Contracting Officer that the corrections have been made. A contract will not be awarded until noted deficiencies have been eliminated. Failure by the Contractor to take corrective action within a reasonable time will be reported to the VA Contracting Officer. If corrections are not made to the satisfaction of the VA, the Contracting Officer will consult with the appropriate officials so that suitable arrangements can be made to discontinue plans to award a contract, or to discharge or transfer patients and to terminate the existing contract, as appropriate. The inspection of the Contractor facilities will include inspection for conformity to the current Life Safety Code as described in paragraph 6, and will also include the following: "General observation of residents to determine if they maintain an acceptable level of personal hygiene and grooming. "Assessment of whether the facility meets applicable fire, safety and sanitation standards. "Determining whether the facility's surroundings are suitable and conducive to social interaction and to the fullest development of the resident's rehabilitative potential. "Observation of facility operations to see if appropriate organized activity programs are available during waking hours (including evenings) and degree to which a high level of activity is observed in the facility, such as individual professional counseling, physical activities, assistance with health and personal hygiene. "Seeking evidence of facility-community interaction, demonstrated by the nature of scheduled activities or by information about resident flow out of the facility, e.g., community activities, volunteers, local consumer services, etc. "Observation of staff behavior and interaction with residents to determine if they convey an attitude of genuine concern and caring. "Inspecting the types of meals and other nutrition provided to residents to see if appetizing, nutritionally adequate meals are provided in a setting which encourages social interaction; and if nutritious snacks between meals and bedtime are available for those requiring or desiring additional food, when it is not medically contraindicated. "Making a spot check of Veterans' records to ensure accuracy with respect to Veterans' length of stay and services provided to the Veterans. "Assessment of Contractors compliance with local HMIS reporting All Department of Veterans Affairs reports of inspection of residential facilities furnishing treatment and rehabilitation services to eligible veterans shall, to the extent possible, be made available to all government agencies charged with the responsibility of licensing or otherwise regulating or inspecting such institutions. L. CONTRACT CHANGES/TECHNICAL DIRECTIONS. The Contracting Officer is the only person authorized to approve changes or modify any of the requirements of this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitments or issue changes that shall affect price, quantity or quality of performance of this contract. IN THE EVENT THE CONTRACTOR AFFECTS ANY SUCH CHANGE AT THE DIRECTION OF ANY PERSON OTHER THAN THE CONTRACTING OFFICER WITHOUT AUTHORITY, NO ADJUSTMENT SHALL BE MADE IN THE CONTRACT PRICE TO COVER AN INCREASE IN COSTS INCURRED AS A RESULT THEREOF. The COR will be responsible for the overall technical administration of this contract as outlined in the COR Delegation of Authority, including monitoring of the Contractor's performance.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/VA/VANCHCS/VANCHCS/VA26114Q0414/listing.html)
 
Document(s)
Attachment
 
File Name: VA261-14-Q-0414 VA261-14-Q-0414.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1275518&FileName=VA261-14-Q-0414-000.docx)
Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1275518&FileName=VA261-14-Q-0414-000.docx

 
File Name: VA261-14-Q-0414 Quality Assurance Surveillance Plan (QASP).pdf (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1275519&FileName=VA261-14-Q-0414-001.pdf)
Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1275519&FileName=VA261-14-Q-0414-001.pdf

 
File Name: VA261-14-Q-0414 Wage Determination - WD 05-2059.pdf (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1275520&FileName=VA261-14-Q-0414-002.pdf)
Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1275520&FileName=VA261-14-Q-0414-002.pdf

 
Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 
Place of Performance
Address: County of San Francisco, CA
Zip Code: 94119
 
Record
SN03320626-W 20140328/140326234721-90d678777bade75572096b7e4b4d657d (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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