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FBO DAILY - FEDBIZOPPS ISSUE OF MAY 24, 2014 FBO #4564
DOCUMENT

65 -- VHA CEVN EQUIPMENT AND SERVICES BPA - Attachment

Notice Date

5/22/2014
 

Notice Type

Attachment
 

NAICS

334310 — Audio and Video Equipment Manufacturing
 

Contracting Office

U.S. Department of Veterans Affairs;Strategic Acquisition Center;10300 Spotsylvania Ave;Fredericksburg VA 22408
 

ZIP Code

22408
 

Solicitation Number

VA11914I0179
 

Response Due

6/30/2014
 

Archive Date

8/29/2014
 

Point of Contact

KELLY TEEL
 

E-Mail Address

0-7071<br
 

Small Business Set-Aside

Total Small Business
 

Description

The Department of Veterans Affairs, Strategic Acquisition Center is issuing a Source Sought Notice to request sources to supply the Veterans Health Administration Clinical Enterprise Videoconferencing Network (CEVN), Clinical Video Teleconferencing (CVT), Helpdesk Support, Services & Equipment. CEVN Equipment that is used to deliver health care services via Clinical Video Teleconferencing (CVT). CVT is defined as the use of real-time interactive video conferencing, sometimes with supportive peripheral technologies, to assess, treat and provide care to a patient remotely. This market research will help to determine the appropriate method This notice is for planning purposes only and a solicitation is not available at this of procurement. The appropriate North American Industry Classification System (NAICS) code assigned to this procurement is 334310 - Audio Video Equipment Manufacturing. This request for capability information does not constitute a request for proposal, quote, or bid. Submission of any information in response to this market survey is voluntary and the Government assumes no financial responsibility for any cost incurred. The purpose of this announcement is to gain knowledge of potential qualified sources relative to NAICS 334310. Responses will be used by the Government to make appropriate acquisition decisions. Federal Supply Schedule holders, Small Business, Service-Disabled Veteran Owned Small Business, Veteran Owned Small Business, HUB-Zone Small Business, Small Disadvantaged Business, and Women-Owned Small Business, are encouraged to respond. If your organization has the capacity to supply Telehealth Equipment, support and service, in accordance with the Performance Work Statement attached, please respond by supplying the following information. Offeror can supply brand name or equivalent equipment but all equipment offered must be Vista verified and compatible with Enterprise Video Teleconferencing Network: 1) State whether or not your company can provide the requirement as stated in the Performance Work Statement attached. 2) Please state whether or not your company is a manufacturer or a distributor? 3) Provide your organization's name, address, email address, web site address, telephone number, size and type of ownership for the organization, small business status. Background: As part of the Secretary of the Veterans Affair's Telehealth Transformation Initiative during Fiscal Year 2011 the Under Secretary of Health for Operations and Management (10N) established the National Teleheatlh Technology Help Desk, (NTTHD). NTTHD is contracted services for support of the medical care technologies that clinical end-user with Tier 1 technical support from a remote Customer Service Operations Center. Since its inception, NTTHD has resolved over ten thousand trouble tickets related to Telehealth technologies. Of those, over 97 percent of the technical issues have been resolved at the Tier 1 level. Issues not resolvable at the Tier 1 are fed through to Tier 2 support from Office of Information Technology (OIT) and Biomedical Engineering (BME). The Department of Veterans Affairs (VA), Veterans Health Administration (VHA) has a continued need to sustain the operation of the Clinical Enterprise Videoconferencing Network (CEVN), Store and Forward Technologies (SFT) and the Telehealth Scheduling System (TSS) which are used to deliver health care services to Veterans via Clinical Video Teleconferencing (CVT). CVT is defined as the use of real-time interactive video conferencing, sometimes with supportive peripheral technologies, to assess, treat and provide care to a patient remotely. Typically, CVT links the patient(s) at a clinic to the provider(s) at another location. CVT can also provide video connectivity between a provider and a patient at home. CVT encompasses a wide variety of clinical applications such as specialty and primary care. In most cases these telehealth processes require immediate action from technical support staff in order to avoid patient encounter interruptions or cancellations due to technical difficulties. A tier system is used to route technical issues to the proper entities for remediation. There are 3 tiers, which include the NTTHD, OIT, and BME. Following is a listing of the tiers and associated responsibilities: Tier 1 NTTHD This team coordinates and triage technical support issues related to Tier 1 level of support. Tier 2-A OI&T National Service Desk, (NSD) Technical support will be provided by various OI&T team members respective of areas of expertise. This team is responsible for all video infrastructure including gatekeepers, MCUs, gateways and call routing, dial plans, standards for all video equipment, technical support related to LAN and WAN issues and some equipment setup/configuration. Tier 2-B Facility BME Team This team is responsible for technical support related to equipment deployment, repair, software upgrades, maintenance and replacement of telehealth technologies. Tier 3 Vendor Service Maintenance Agreements This level of technical support will also be provided by this effort. NTTHD will provide support associated with coordinating new provisioning, equipment replacements and equipment integration. Responses to this notice shall be e-mailed or faxed to Kelly Teel, Contract Specialist, FAX# (540)479-8500; e-mail address: kelly.teel@va.gov and Antonio.stewart@va.gov. Telephone responses will not be accepted. Responses must be received in writing no later than 4:00 p.m. EST July 04, 2014. Responses should clearly state the ability to provide Patient Transfer Boards (also known as Roll Boards). If a solicitation is issued, it will be announced at a later date and all interested parties must respond to that solicitation announcement separately from their response to this announcement. Product Description: Performance Work Statement for Veterans Health Administration (VHA) Clinical Enterprise Videoconferencing Network (CEVN) Helpdesk Support, Services & Equipment: All products listed must be Vista verified and compatible with Enterprise Video Teleconferencing Network. Performance Work Statement and equipment list attached: Telehealth_PWS Telehealth_Equip_list THERE IS NO SOLICITATION AT THIS TIME. This market research is issued for information and planning purposes only and does not constitute a solicitation, nor does it restrict the Government's ultimate acquisition approach. Responses to this notice shall be e-mailed or faxed to Kelly Teel, Contract Specialist, FAX# (540)479-8500; e-mail address: Kelly.teel@va.gov and Antonio.stewart@va.gov. Telephone responses will not be accepted. Responses must be received in writing no later than 4:00 p.m. EST July 04, 2014. Responses should clearly state the ability to provide Clinical Enterprise Videoconferencing Network (CEVN) Helpdesk Support, Services & Equipment. If a solicitation is issued, it will be announced at a later date and all interested parties must respond to that solicitation announcement separately from their response to this announcement.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/notices/13cbc4c7be1d050b0f1157d7ba8c06a1)
 

Document(s)

Attachment
 

File Name: VA119-14-I-0179 VA119-14-I-0179.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1379741&FileName=VA119-14-I-0179-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1379741&FileName=VA119-14-I-0179-000.docx

 

File Name: VA119-14-I-0179 Telehealth_PWS.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1379742&FileName=VA119-14-I-0179-001.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1379742&FileName=VA119-14-I-0179-001.docx

 

File Name: VA119-14-I-0179 Telehealth_Equip_list.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1379743&FileName=VA119-14-I-0179-002.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1379743&FileName=VA119-14-I-0179-002.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN03374712-W 20140524/140522235944-13cbc4c7be1d050b0f1157d7ba8c06a1 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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