SOLICITATION NOTICE
D -- Telecommunication Network Management Services
- Notice Date
- 6/25/2014
- Notice Type
- Presolicitation
- NAICS
- 541513
— Computer Facilities Management Services
- Contracting Office
- N00189 NAVSUP Fleet Logistics Center Norfolk Philadelphia Office 700 Robbins Avenue, Building 2B Philadelphia, PA
- ZIP Code
- 00000
- Solicitation Number
- N0018920141343
- Response Due
- 7/10/2014
- Archive Date
- 7/10/2014
- Point of Contact
- Charles P. Reilly III 215-697-1311
- Small Business Set-Aside
- Total Small Business
- Description
- NAVSUP FLC Norfolk, Contracting Department, Philadelphia Office intends to acquire Customer Service Center (CSC) support services for the Navy Personnel Command (NPC) located in Millington, TN. Services will be performed 100% on-site at the Government location. The CSC is a one-stop-shop which provides a primary toll free call line for Navy families, Reservists Retirees, Veterans and the general public. The CSC also manages multiple toll free numbers for various HR service providers. The contractor shall perform daily activities such as creating service requests related to each personnel issue. Customer service requests can include such things as general information, employment verification, Navy Locator Services, how to order a CD ROM, career management, records management, selection boards, Servicememebers Civil Relief Act, DoD Bone Marrow Program, personnel accountability and self-assessments. NPC ™s CSC shall be manned 12 hours daily, and in some instances for 24 hours, Monday through Friday except authorized Federal holidays. It is the Government ™s intent to process this procurement as a 100% Small Business Set-Aside and award a cost-plus-fixed-fee contract in accordance with FAR 15 (Contracting by Negotiation) procedures. The Period of Performance is from 01 October 2014 through 30 September 2015, plus four (4) one-year option ending 30 September 2019, if all options are exercised. The solicitation, TBD, will be made available electronically upon its release to FEDBIZOPPS. The applicable NAICS code is 541513.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DON/NAVSUP/FISCDETPHILA/N0018920141343/listing.html)
- Record
- SN03406029-W 20140627/140625235124-caf0aa35dc96aebd2eed8ec7add9e41d (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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