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FBO DAILY - FEDBIZOPPS ISSUE OF OCTOBER 09, 2014 FBO #4702
DOCUMENT

R -- VA Loan Electronic Reporting Interface (VALERI) - Attachment

Notice Date

10/7/2014
 

Notice Type

Attachment
 

NAICS

522310 — Mortgage and Nonmortgage Loan Brokers
 

Contracting Office

Department of Veterans Affairs;Technology Acquisition Center;23 Christopher Way;Eatontown NJ 07724
 

ZIP Code

07724
 

Solicitation Number

VA11815N0008
 

Archive Date

12/6/2014
 

Point of Contact

Lana J Farber
 

E-Mail Address

0-9702<br
 

Small Business Set-Aside

N/A
 

Description

Veterans Affairs Loan Electronic Reporting Interface (VALERI) This is a request for information (RFI) only. This RFI is for planning purposes only and shall not be considered a Request for Proposal. Do not submit a proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. The information provided may be used by the VA in developing its acquisition strategy and PWS. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. Background: The Department of Veterans Affairs (VA) Loan Guaranty (LGY) Program provides home loan benefits to eligible Veterans obtaining mortgage loans through private lenders by guaranteeing a portion of the loan against default. This allows Veterans to obtain mortgage loans at competitive rates with little or no down payment. When a default occurs on these guaranteed loans, Veterans receive help in retaining their homes and minimizing their financial losses through primary servicing performed by their servicers and servicing by exception performed by VA. The Veterans Affairs Loan Electronic Reporting Interface (VALERI) was conceptualized to enable Loan Administration (LA) to improve services to Veterans, improve oversight capability over VA loan servicers, and to reduce the cost to the Government for defaulted loans. VALERI supports the VA and LGY's mission in helping Veterans and their families retain their homes. VALERI is a web-enabled rules-based solution, designed to improve VA's oversight capability and to reduce the cost to the Government for the servicing and liquidation of VA-guaranteed loans. It provides an interface between the VA and the mortgage servicing community, allowing mortgage servicers to report significant event updates to VA focusing on default, loss mitigation, foreclosure, and claim payments. The current VALERI system provides both a web-interface and an integration component to allow automated loading of updates from VA mortgage servicers. The web-interface allows VAs technicians to manage VA loans and evaluate servicer performance, allowing VA to intervene on the Veteran's behalf, when necessary. Since November 2008, all servicers and all VA-guaranteed loans have been managed through the VALERI environment. Currently, VALERI assists VA in managing over 2.02 million active VA loans (inactive loans are defined as 425 calendar days following the termination of a VA loan). By Fiscal Year (FY) 2019, VA anticipates managing 2.7 million active and 10 million inactive loans. The name "VALERI" is a VA trademark and will continue to be used for future system identification. The VA does not own the current version of the VALERI application. This RFI will provide the VA with market research to assist in the future of a potential loan servicing application. Request a Rough Order of Magnitude (ROM) of cost be provided for each component of your response. The ROM shall include 5 out-years of sustainment costs. This RFI has been broken into components; providing the opportunity to respond to the components of this RFI individually or in combination. For example, a vendor may determine to respond for the user interface (application) component and/or the hosting site component and/or all components. Request that an estimated schedule outlining the duration of tasks is provided for each component of your response. All variations of RFI responses are encouraged. RFI responses shall be submitted via email to Contract Specialist Lana Farber at lana.farber@va.gov no later than 3PM EST on October 22, 2014. Loan Servicing Components: "User Interface (Application/Presentation Layer) oSolution shall support 200 internal users. The solution shall include a web-based graphical user interface (GUI), capable of supporting more than 3,500 external users across 1500 different servicing companies. Peak time concurrent users could reach 1000 users. oSolution shall be designed to automate and integrate the critical processes that involve loan servicing, pre-approvals per VA Regulations, 4300 series Subpart B-Guaranty or Insurance of Loans to Veterans With Electronic Reporting; loss mitigations, foreclosures, claims, appeals, and post audits. oMaintain an electronic interface with VA systems, processing 2.3 million transactions per month for VA. oCurrently, there are over 2 million active VA loans. oMortgage servicers can login and manually upload data for an individual loan or multiple loans. They may also login manually and key in information for loans. They may also directly interface with loan servicing solution to provide this information. Additionally, the mortgage servicer shall be able to view limited information. oProvide a customized COTS or developed GUI solution so that VA personnel can login, review, and complete queued work. oProvide a customized COTS or developed GUI solution so that loan servicers can login, add, update, or review loan records. ointerface with the servicing community (e.g., Servicer Proprietary Systems, Servicer Licensed Mortgage Servicing Systems, Mortgage Servicing Bureaus,) to support automatic detection of regulation-required events from servicer-provided data that is submitted daily. oDR capabilities - In the event of a disaster, the solution shall provide a hot site within 4 hours. oProvide on-going system maintenance for the COTS GUI and necessary business enhancements required for maintenance consistent with industry standards. oProvide customer service support. oProvide a knowledge-base of known issues and resolutions. oMust have real time, 24 hours per day/7 days per week/365 days per year. oThroughput of 2 seconds per read and write transactions. NOTE: Different options are 1) Hosting of the data, or 2) Hosting of the application, or 3) Hosting of both the data and the application. If more than one solution is being considered, address them in separate lines. Provide a "Receive Mortgage Servicer Data oCurrently, there are 2 terabytes of loan data stored in the loan servicing solution. oDR capabilities - In the event of a disaster, the solution shall provide a hot site within 4 hours. oMust store, transport, or transmit VA PII sensitive information in an encrypted form, using VA-approved encryption tools that are, at a minimum, FIPS 140-2 validated. oProvide connections for data sharing with loan servicers. oCollect data (200+ data elements) from the 1500 different servicing companies in real time or at least daily oSolution must consider 2 sets of data: 1) Load the current data for active loans in flat files from the existing vendor and 2) Load collected data on updates to loans from the 1500 loan servicers. oRead and understand the VA Handbook 6500 Standards series in its entirety; including vulnerability scanning as defined in the VA Handbook 6500 Standards series. Read and understand the FISMA and NIST Standards referenced in VA Handbook 6500. oSolution must take into account any system monitoring, maintenance, and necessary enhancements. NOTE: Address this component as a separate line in the RFI response. "Reporting - The reporting capability includes but is not limited to the following focus areas: Workload Metrics, Portfolio Analytics, Executive Dashboard and Servicer Tier-Ranking. oStandard recurring reports oCustomized, adhoc, on demand reporting capabilities with user defined data oMetrics Reports (Servicer Tier Rankings is a program to evaluate mortgage services performance) oAll data elements must be available for reporting purposes and analytics. NOTE: Address this component as a separate line in the RFI response. "Hosting oSolution must provide hosting for loan servicing data with PII data. oData has a VA Handbook 6500 Security Categorization of "moderate". oFollow VA Regulations, 4300 series Subpart B-Guaranty or Insurance of Loans to Veterans With Electronic Reporting; oDR capabilities - In the event of a disaster, the solution shall provide a hot site within 4 hours. oSolution must take into account any system monitoring, maintenance, and necessary enhancements. o Must store, transport, or transmit VA PII sensitive information in an encrypted form, using VA-approved encryption tools that are, at a minimum, FIPS 140-2 compliant. Read and understand the VA Handbook 6500 Standards series in its entirety; including vulnerability scanning as defined in the VA Handbook 6500 Standards series. Read and understand the FISMA and NIST Standards referenced in VA Handbook 6500. oMust have real time, 24 hours per 7 days per week/365days per year. NOTE: This solution can be broken into as many components as needed, for example: 1) Hosting of the data, or 2) Hosting of the application, or 3) Hosting of both the data and the application. If more than one solution is being considered, address them in separate lines. "Training oUser training. oSystem admin (technical staff) training. NOTE: Address this component as a separate line in the RFI response.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/notices/142b0305ca11b6c2e84a3a82329a22a8)
 

Document(s)

Attachment
 

File Name: VA118-15-N-0008 VA118-15-N-0008.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1671097&FileName=VA118-15-N-0008-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1671097&FileName=VA118-15-N-0008-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN03544285-W 20141009/141007234244-142b0305ca11b6c2e84a3a82329a22a8 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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