SPECIAL NOTICE
70 -- Citrix Software Support Technical Relationship Manager
- Notice Date
- 12/4/2014
- Notice Type
- Special Notice
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- Department of the Treasury, Bureau of the Public Debt (BPD), Bureau of the Fiscal Service, Avery 5F, 200 Third Street, Parkersburg, West Virginia, 26106-5312, United States
- ZIP Code
- 26106-5312
- Solicitation Number
- SS-TTB-15-0013
- Point of Contact
- H. Scott, Fax: (304) 480-7203, SUSAN BARKER, Phone: 304-480-7008
- E-Mail Address
-
purchasing@fiscal.treasury.gov, susanlbarker@fiscal.treasury.gov
(purchasing@fiscal.treasury.gov, susanlbarker@fiscal.treasury.gov)
- Small Business Set-Aside
- N/A
- Description
- The Bureau of the Fiscal Service (BFS) on behalf of the Alcohol Tobacco Tax and Trade Bureau (TTB) intends to award on a sole source basis the Citrix Software Support Technical Representative Manager to: Citrix Systems Inc 851 W. Cypress Creek Road Fort Lauderdale, FL 33309-2009 TTB uses Citrix throughout its entire enterprise to deliver mission critical virtual desktops, applications and mobile phone applications to its users. The expertise required to support this complex infrastructure must have the experience, in-depth knowledge, and unbridled access that can only be provided by a Citrix Senior Support Manager. The Manager will make changes and recommendations to the design and engineering of all current applications which can be done only be Citrix personnel. This resource requires 24 hour direct support from the company that produces the software. This resource will allow Citrix to work directly on TTB's problems. The environment is extremely complex with virtualization, high-availability and redundancy throughout. The 24 hour support will allow TTB to address problems whenever problems arise which is necessary to insure that TTB remains on track with its mission. This requirement can only be performed by a Citrix employee no other firm or reseller is capable of performing the technical support. Although CItrix has authorized small businesses who can sell the support, the services can only be performed through Citrix Systems Technical Employees. Citrix does not allow their resellers to perform their technical support service.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/TREAS/BPD/DP/SS-TTB-15-0013/listing.html)
- Place of Performance
- Address: 1310 G Street, NW, Washington, District of Columbia, 20005, United States
- Zip Code: 20005
- Zip Code: 20005
- Record
- SN03587257-W 20141206/141204234653-37012e483572bf186135da107fb1138e (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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