SOURCES SOUGHT
N -- Fusion Center Secure Room Sustainment
- Notice Date
- 2/19/2015
- Notice Type
- Sources Sought
- NAICS
- 541690
— Other Scientific and Technical Consulting Services
- Contracting Office
- Office of the Chief Procurement Officer, Washington, District of Columbia, 20528, United States
- ZIP Code
- 20528
- Solicitation Number
- RIIA-15-00040
- Point of Contact
- Sharon D Johnson, Phone: 2024475804, Chiara H Best, Phone: 202-447-5702
- E-Mail Address
-
sharon.d.johnson@hq.dhs.gov, chiara.best@dhs.gov
(sharon.d.johnson@hq.dhs.gov, chiara.best@dhs.gov)
- Small Business Set-Aside
- Competitive 8(a)
- Description
- THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes; it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP. Furthermore, those who respond to this RFI should not anticipate feedback with regard to its submission; other than acknowledgment of receipt - IF a request for an acknowledgement is requested by the submitter. This RFI does not commit the Government to contract for any supply or service. DHS is not at this time seeking proposals. Responders are advised that the U.S. Government will not pay any cost incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the interested party's expense. Not responding to this RFI does not preclude participation in any future RFP. The information provided in this RFI is subject to change and is not binding on the Government. All submissions become the property of the Federal Government, and will not be returned. Background Please note that construction shall not be performed under this contract. According to FAR Part 36, construction, alteration, or repair (including dredging, excavating and painting) of buildings, structures, or other real property. For purposes of this definition, the terms "buildings, structures, or other real property" include, but are not limited to, improvements of all types, such as bridges, dams, plants, highways, parkways, streets, subways, tunnels, sewers, mains, power lines, cemeteries, pumping stations, railways, airport facilities, terminals, docks, piers, wharves, ways, lighthouses, buoys, jetties, breakwaters, levees, canals, and channels. Construction does not include the manufacture, production, furnishing, construction, alteration, repair, processing, or assembling of vessels, aircraft, or other kinds of personal property (except that for use in subpart 22.5) Any replacement of said maintenance shall be submitted to the CO/COR for request for approval. Then forwarded to CO for final approval. No work/replacement shall be done until the CO either issues the appropriate contract modification or verbal notice to proceed. The need to share actionable, timely and relevant classified information with State and major urban area fusion centers (fusion centers) is one of the top priorities of DHS. In support of this initiative, I&A has deployed intelligence analysts and the Homeland Secure Data Network (HSDN) to fusion centers throughout the United States and U.S. Territories. HSDN is the U.S. Government's primary non-defense, Secret level classified information network. To facilitate HSDN deployments, a space within the fusion center must be certified under the requirements outlined in the "State, Local, and Tribal Security Construction Standard for Open Storage Areas" (Attachment A) in accordance with Executive Order 13549, Classified National Security Information Program for State, Local, Tribal and Private Sector Entities. There are currently 79 primary and recognized fusion centers and 2 sensitive compartmented facilities (SCIF) that compose the National Network. Fusion Centers are designated by the governor of their state, in accordance with the Federal Resource Allocation Criteria policy, which defines objective criteria and a coordinated approach for prioritizing the allocation of federal resources to fusion centers. The SCIFs are sponsored by the Under Secretary, Office of Intelligence and Analysis, Department of Homeland Security. The Federal Government recognizes these designations and has a shared responsibility with state and local governments to support the National Network. As part of that shared responsibility, fusion centers receive support from federal partners in the form of deployed connectivity to federal systems, such as HSDN. Additionally, existing fusion centers may re-locate to newly acquired facilities for a variety of reasons (lease expiration, outgrown current space, co-locate with other state assets, etc). Resulting in the installation of a new alarm system or relocating the existing system. In either case, every effort must be made to effectively coordinate the transition to ensure no lapse in service. Lastly, I&A must retain the ability to respond to and remedy trouble calls associated with the physical security of the space, specifically install and repair X-09/10 High Security Locks, GSA Certified Security Containers and NSA approved shredders, and fund annual alarm maintenance and monitoring costs necessary for the proper protection and safeguarding of Classified National Security Information. Purpose The DHS Office of Intelligence and Analysis (I&A) requires contract support services to maintain equipment and alarm maintenance and monitoring services to ensure that these secure rooms throughout the United States and U.S. Territories meet federal security standards for continuous certification as Open Storage Secret facilities for the deployment of classified information technology systems continue to meet the physical and Administrative Security standards are established in E.O. 13526, "Classified National Security Information," and its implementing Directive, 32 C.F.R. Part 2001 and; E.O. 13549 "Classified National Security Information Program for State, Local, Tribal and Private Sector Entities," and its implementing Directive. Maintenance shall include Door/Door hardware, Alarm Systems, Secondary Access control systems (card readers, proximity readers, cipher locks, etc.) and High Security Locks (X-09/10 and/or LKM 7000) GSA Certified Security Containers and NSA approved shredders as directed by the COR with final approval from the CO. Scope of Work 1.1. Program Management The Contractor shall designate a Program Manager (PM) who will be responsible for the overall performance of the contract to include accurate and timely submission of invoices, monthly status reports, schedule travel, develop cost estimates, obtain Underwriters Laboratory (UL) 2050 certification and provide a contingency plan. The PM shall interface directly with the COR and I&A Security Management Branch (SMB) on all issues or technical guidance as it relates to the Fusion Centers. In addition, the contractor shall ensure the PM has a minimum of seven (7) years of relative experience in managing a nationwide program, technical proficiency in Intrusion Detection Systems in accordance with UL 2050 requirements, proficiency with GSA approved security containers and locks, cipher/biometric locks and NSA approved shredders. Under this task the contractor will: a) Complete and submit invoices to the COR for review and approval. The invoices should be submitted within five (5) days of the completed task with all supporting receipts and documentation. b) Develop and submit a Monthly Status Report to the COR. See section 7.0 for specific report details. c) Submit travel schedule to COR. COR will coordinate with the site on suggested travel and approve schedule once dates are confirmed. The PM should not directly engage the site on this unless otherwise instructed by the COR. d) Develop Cost Estimates for required remediation and provide those estimates to the COR for review and approval. These estimates will happen within two (2) days after assignment from the COR or if requiring immediate response with in two (2) hours. Please note the COR must approve all estimates prior to deployment. e) Submit to the Underwriters Laboratory (UL) all documentation necessary to obtain a copy of the UL 2050 certificate for the alarm monitoring and maintenance. A copy of the UL 2050 should be provided to the site Security Liaison and COR within 30 days from issuance by UL. f) Develop and submit a Contingency Plan to the COR identifying at a minimum: National Security Agency (NSA) approved locksmiths capable of meeting a 4 hour response to each of the fusion centers; identify UL 2050 certified Intrusion Detection System integrators capable of achieving a 4 hour response to trouble calls; and identify vendors capable of performing maintenance on shredders. The plan should also include how the contractor will avoid any gap in personnel coverage. g) Develop and submit to the COR a comprehensive equipment inventory of all alarm components proposed for obtaining and maintaining a certified UL 2050 alarm system at each of the fusion centers. Alarm Maintenance and Monitoring Services The second objective is to provide alarm maintenance (preventative, corrective and emergency) and monitoring services for 50 fusion centers and 2 sensitive compartmented information facilities, to include provision of the Digital Subscriber Line to support the alarm system in accordance Underwriters Laboratory (UL) 2050 as well as any additional mechanism associated with the arming of the secure room, like sirens or strobe lights. Attachment A is the list of existing sites, certified, at a minimum of open storage secret by the Department of Homeland Security that will require annual maintenance and monitoring by a certified Underwriters Laboratory (UL) 2050 certified monitoring station. There are three maintenance categories that fall under the alarm maintenance of this contract. Preventative Maintenance will be provided monthly to the COR along with the Monthly Status report (see 6.1 (b)). This will be a proactive approach to the monitoring and maintenance of the alarms to include, if any alarms are being converted and if there are other factors to consider. Corrective Maintenance will be identifying and isolating any issue to the alarms in order to correct them. This will be used when a site may need upgrades or new equipment that does not pose an immediate failure and does not prevent the room from being properly secured and monitored. Emergency Maintenance will occur when the issue will result in a loss of monitoring or could cause potential certification issues. These are to be addressed immediately within a 4 hour response time. All maintenance needs to be approved by the COR, however, for emergency maintenance only, site personnel may request immediate service directly through the contractors 24/7 support number. The contractor shall notify the COR immediately either telephonically or via e-mail of any emergency service requests received. To effectively execute this objective, the contractor shall: a) Develop an implementation plan for providing continuous alarm system maintenance and monitoring services based on existing facilities listed in Attachment A and include new facilities surveyed under this contract that ensures no lapse in monitoring and maintenance coverage by a certified UL 2050 monitoring station. The plan should further detail how each site will be individually addressed to ensure there is no single point of failure with the alarm, central monitoring station or a combination thereof. COR will provide list of current monitoring for each sites (either locally or thru a central monitoring station see attachment A). b) Ensure transition of existing alarm systems, if necessary, is completed prior to termination of service by previous provider and all residual problems (i.e., communication failures, false alarms, etc.) are resolved within 3 days of transition. c) Develop processes/procedures for obtaining alarm maintenance support by site personnel. Submit to the Government (CO/COR) for review and approval. Process/procedures must provide capabilities for obtaining alarm maintenance support seven days a week, 24 hours per day, 365 days per year sufficient to ensure a maximum response time for inoperable alarms systems of four hours. A copy of the approved process/procedures for obtaining alarm maintenance support will be provided to each site at the time of transition/installation. d) Provide on an annual basis, a copy of the UL 2050 certificate to the fusion center security liaison and COR. e) Provide an alarm maintenance and monitoring status inventory spreadsheet to the COR on a quarterly basis. The spread sheet should contain, at a minimum, Site Name, Address, Alarm System Make/Model, Maintenance/Monitoring Company, Date UL 2050 Certificate was issued/expires and any miscellaneous issues pertaining to a site with the proposed solution to correct the issue. The inventory should provide verification of initial and annual training for site personnel in the operation of the alarm system f) Ensure alarm systems do not integrate wireless capabilities since wireless is prohibited inside the secure room. Any deviation from the equipment list approved under section 6.1 (g) of this contract must be approved in writing by the Office of the Chief Security Officer prior to implementation. The COR will work with the Office of the Chief Security Officer to obtain all approvals for deviation from the equipment list. Under no circumstances should pending approvals impede the capability to continuously maintain and monitor the installed alarm or delay installation thereof. 1.2. Security Equipment Support The third objective is to inspect, adjust, and/or repair GSA approved security containers and locks, cipher/biometric locks (supplemental controls), and NSA approved shredders as identified by the CO/COR. If a new GSA approved security container is required, it will be procured against a DHS Blanket Purchase Agreement. As a condition for certification at the Open Storage Secret level, all DHS certified facilities must have a GSA approved security container and an NSA approved shredder in operational status. The contractor will provide for preventative maintenance and incidental repair of all GSA approved security containers and locks by a GSA certified locksmith, and maintenance and repair of NSA approved shredders. Three types of service calls, warranty, routine and emergency, may be placed under this objective. Prior to dispatching a service technician to a site, the contractor will determine if the equipment or device is under warranty. Emergency service calls should not be delayed pending verification of warranty coverage. If the equipment or device is determined to no longer be covered under warranty but it does not prevent site personnel from properly securing the room/container, the contractor will submit a routine service call to the technician and require a 48 hour response time. If the equipment or device does prevent site personnel from properly securing the room or container, the contractor will submit an emergency service call to the technician and require a response time of four (4) hours or less from the time the service call is placed. The technician, upon arrival on site, will conduct an initial inspection to determine if the equipment or device can be repaired or if it must be replaced. Based on this inspection, the technician will develop a cost comparison (repair v. replacement) if replacement of lock is required, the technician will submit a cost comparison immediately to the CO/COR for approval. The cost comparison will be included with the final invoice to the COR prior to payment authorization. All service calls received must be approved by the CO/COR prior to the contractor taking any actions. To effectively execute this objective the contractor will: a) Establish and maintain a 24 hour, 7 days a week customer support contact number for all service calls. b) Provide a four hour response to emergency service calls for the locations identified in Attachment B. c) Provide a written repair/replace assessment report with sufficient justification to the CO/COR for approval. Contractor Travel Contractor travel will be required to support this requirement. The contractor will need to travel to locations within all 50 States and U.S. Territories to perform the scope of work requirements of this Statement of Work. All travel required by the Government outside the local commuting area(s) will be reimbursed to the Contractor in accordance with the Federal Travel Regulations. Travel to the U.S. Territories may require a U.S. Passport and the Contractor should ensure personnel supporting these efforts possess a current U.S. Passport. The Contractor shall be responsible for obtaining COR approval (electronic mail is acceptable) for all reimbursable travel in advance of each travel event. Re-imbursement of travel requires that the traveler submit receipts for all expense incurred during travel and must be submitted within 5 working days upon completion of travel. Security Requirement Contractor access to classified information is not required under this SOW. The Contractor may be required to have access to Sensitive But Unclassified Information under this SOW. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination. The contractor employees shall adhere to all local security policies and procedures at each of the fusion centers and shall, upon approval from the COR, coordinate all visits to the fusion centers through the COR. Failure to properly coordinate visits will result in denial of access to the facility and expenses incurred will not be reimbursed. Portable electronic devices are prohibited in all secure rooms. Laptops required to program alarm systems must be approved by the COR prior to use and are only approved for one-time usage. RFI RESPONSE INSTRUCTIONS Only electronic submissions will be accepted. Electronic files larger than 5 MB shall be broken down into multiple files with no one file exceeding 5 MB. Each electronic submission shall include:  The RFI number in the subject line  The maximum number of pages per submission shall be limited to 10 pages.  A Point of Contact (POC), phone number and email address of the person (in the body of the email) to be contacted regarding any correspondence between the Government and the Vendor. The POC shall be capable of addressing questions or issues associated with the submission and content of the RFI  A brief summary of email content, vendor name and the firm's mailing address  Include GSA Schedule No. if applicable Interested parties having the expertise and capabilities are invited to submit detailed information discussing their capabilities to Sharon Johnson, Contract Specialist, at the following email address, Sharon.D.Johnson@hq.dhs.gov by 2:00 PM Eastern Standard Time (EST) on February 26, 2015. Proprietary information, if any, should be minimized and MUST BE CLEARLY MARKED. To aid DHS, please segregate proprietary information. Please be advised that all submissions become the property of the Federal Government, and will not be returned. Responses to this RFI may be evaluated by Government technical experts drawn from staff within DHS and other Federal agencies. The Government may use selected support contractor personnel to assist in the evaluation. These support contractors will be bound by appropriate non-disclosure agreements to protect proprietary and source selection information. This action will be governed under DHS law enforcement sensitive guidelines.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DHS/OCPO/DHS-OCPO/RIIA-15-00040/listing.html)
- Place of Performance
- Address: Various locations, United States
- Record
- SN03646824-W 20150221/150219235857-06b18c0a57e1327068615af2924134b6 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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