Loren Data's SAM Daily™

FBO DAILY - FEDBIZOPPS ISSUE OF FEBRUARY 26, 2015 FBO #4842
DOCUMENT

L -- Software Support Subscription Service - Attachment

Notice Date

2/24/2015
 

Notice Type

Attachment
 

NAICS

511210 — Software Publishers
 

Contracting Office

Department of Veterans Affairs;Network Contracting Office 8 (NCO 8);8875 Hidden River Pkwy Suite 525;Tampa FL 33637
 

ZIP Code

33637
 

Solicitation Number

VA24815N0808
 

Response Due

3/3/2015
 

Archive Date

3/8/2015
 

Point of Contact

Sirron Scott
 

E-Mail Address

1-2805<br
 

Small Business Set-Aside

N/A
 

Description

The Department of Veterans Affairs, Veterans Integrated Service Network (VISN 8), James A. Haley Veterans Hospital, Tampa, FL is currently seeking information from any vendor that can provide the following service. MedView DeltaViewer Software Support Service Background: The current system; DeltaViewer, in place was developed by MedImage Inc. It is currently installed on devices within the Nuclear Medicine department. A software support service subscription is required to ensure that the current system maintains performance levels that meets or exceeds the manufactures specifications. Description of Requirement: Contractor shall provide software support service as a subscription. The Software Subscription will provide for Phone Technical Support via Phone, Fax or Email, Application Software Upgrades on CD and the ability for Nuclear Medicine Staff to make or burn CD's from the viewing application for easy data retrieval and referral. The Contractor shall obtain, have on file, and make available to its FTE(s), all operational and technical documentation (e.g., operational and service manuals, schematics, and parts lists) which are necessary to meet the performance requirements. The Contractor will provide on Demand Technical Phone Support, to Nuclear Medicine and Biomedical Engineering Staff as needed. The Contractor will provide all Upgrades to Software as it becomes available to keep equipment performing within the manufacturer's specifications. All software upgrades must meet or exceed manufacturer's factory specifications to maintain compatibility with all Med View systems presently in place to include future performance and reliability upgrades. All removable media materials (laptop, DVD/CD, USB drive, etc.) will need to be scanned on site with approved anti-virus by OI&T or Biomedical staff and approved for use prior to the start of any work. Coverage is required 24 hours per day, seven days per week, including holidays. Qualifications: The Contractor is considered the subject matter expert in all things related to the Application software and will provide to the best of their ability resolution to all software related questions by the Nuclear Medicine Staff. They will make sure all problems with said application software will be resolved in a timely matter and to the best of their ability. They will provide an upgrade to existing software when it becomes available and via phone support assistance with its installation, and provide solutions to all issues related to the software installation and its activation. The contractor shall comply with the provisions of the Privacy Act of 1974, the Health Insurance Portability and Accountability Act (HIPAA) of 1996. ? Interested Vendors The applicable NAICS for this service is 511210. To be considered for this requirement, vendors must be registered in the System for Award Management (SAM - https://www.sam.gov). Any vendor interested in this requirement should include the following information: 1.Company Information (business name, DUNS number, Experian Business Identification Number (BIN), business size/category, GSA schedule if applicable) 2.Capability Statement (brief background of capabilities, resources, experience, etc) 3.Contact information (POC name, email, and phone) All information regarding this requirement will be posted on the Federal Business Opportunities website (FBO - www.fbo.gov). All responses to this sources sought notice shall be submitted to the following email address: sirron.scott@va.gov. Please do not call or leave voice messages. The closing time/date for responses is 1:00 PM EST, 3 March 2015. DISCLAIMER This sources sought notice is for market research purposes only. THIS IS NOT A SOLICITATION AND DOES NOT REQUIRE THE GOVERNMENT TO ISSUE A SOLICITATION. The Government will not pay for any information submitted under this notice. This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/TaVAMC673/TaVAMC673/VA24815N0808/listing.html)
 

Document(s)

Attachment
 

File Name: VA248-15-N-0808 VA248-15-N-0808_1.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1882684&FileName=VA248-15-N-0808-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=1882684&FileName=VA248-15-N-0808-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Place of Performance

Address: James Haley VAMC;13000 Bruce B Downs BLVD.;Tampa, FL

Zip Code: 33612
 

Record

SN03650231-W 20150226/150224235237-9c94cc09f09d45507e54a1ea09a8e10a (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

---

| FSG Index  |  This Issue's Index  |  Today's FBO Daily Index Page |