SOURCES SOUGHT
D -- Office of the Chief Information Officer (OCIO) Integration Engineering Support - Integration Engineering Support
- Notice Date
- 3/20/2015
- Notice Type
- Sources Sought
- NAICS
- 541512
— Computer Systems Design Services
- Contracting Office
- Department of Labor, Office of the Assistant Secretary for Administration and Management, Office of Procurement Services, 200 Constitution Avenue, NW, S-4307, Washington, District of Columbia, 20210-0001, United States
- ZIP Code
- 20210-0001
- Solicitation Number
- DOL-OPS-15-N-00012
- Archive Date
- 4/24/2015
- Point of Contact
- Laurence A. Clunie, , Nashaunte J. Graham,
- E-Mail Address
-
clunie.laurence.a@dol.gov, graham.nashaunte@dol.gov
(clunie.laurence.a@dol.gov, graham.nashaunte@dol.gov)
- Small Business Set-Aside
- N/A
- Description
- Integration Engineering Support - Request for Information (RFI) Request for Information 1. Introduction This Request for Information (RFI) announcement is for information and planning purposes only; it is not to be construed as a commitment by the Government. The purpose of this RFI is to solicit input from the industry regarding capabilities of companies to provide a full set of Information Technology (IT) engineering and planning services as presented below. A contract may not be awarded as a result of this RFI announcement. Responses to this RFI will assist the Department of Labor (DOL) with developing an appropriate contractual approach to meet its immediate and future IT engineering support needs. Participation in this market research is voluntary and is not, in any way, part of a DOL acquisition, solicitation, negotiation, or any discussions expected to result in a contract. All costs associated with market research, presentations, and demonstrations will be the responsibility of the vendor/system integrators participating in the market research and not DOL. 2. Background The DOL Office of the Chief Information Officer (OCIO) manages, operates and secures a diverse set of IT infrastructures and applications on behalf of Agencies that make up the DOL. Each of the Agencies' IT systems operates using a set of similar but divergent set of hosting, authentication and data communication infrastructures (both Wide and Local Area Networks). Each Agency has developed policies and procedures to meet its specific business needs. The OCIO has taken on the challenge of integrating the Agency systems and creating a common IT and data communication environment, which will support all Agency stakeholders (internal and external) using a set of common systems and procedures. The OCIO will manage the resulting integrated IT program centrally in a coordinated and cost effective manner providing a complete set of IT operational and support services to approximately 22,000 users. In addition to the integration efforts, the OCIO is leading the DOL-wide effort to transition the current limited and costly infrastructure into a modern, flexible, secure and scalable computing environment, which takes full advantage of mature and developing technologies and procedures to deliver an ever increasing value to the DOL customers. Of particular interest are cloud-based technologies as well as flexible and secure access from a variety of devices, including users' own devices. To realize its vision, the DOL OCIO is seeking support of highly qualified IT engineering contractor(s), who have a proven record of providing innovative end-to-end IT engineering services to government organizations similar in size to the DOL with special emphasis on experience with the fifteen US Cabinet-level Agencies. 3. Scope of Required Engineering Support Services OCIO has identified a need for support in the following IT engineering disciplines: Enterprise Solutions Engineering Enterprise Solutions Engineering balances technical and non-technical approaches to solving business problems and defining a solution. It fits within the broad, multidisciplinary approach of systems engineering and is directed toward building an effective and efficient mix of interconnected individual systems to meet the objectives of the whole enterprise. The objective of Enterprise Solutions Engineering is to support the development and deployment of enterprise information systems, which includes the integration of technical components, information technology components, organizational components and documentation of the system and the architecture. Enterprise Solutions Engineering areas of interest include, but are not limited to, the following: • Infrastructure Engineering, Development, Implementation, Integration • Enterprise Application Integration • Gap Analysis and Benchmarking • Data Migration and Integration • Acquisition Support • Risk Assessment • Open Source Integration • Enterprise Data Management • Collaboration Tools • Business Process Reengineering • Test and Evaluation Services • Financial Analysis • Feasibility Studies • Requirements Analysis • System Design Alternative (SDA) Studies • Systems Engineering • Architecture Validation and Verification Systems Integration Engineering Systems Integration Engineering develops solutions, which ensure that systems are able to exchange data and interface in a manner that meets the specifications. Systems Integration Engineering defines implements, integrates and troubleshoots computer, information and software systems, including software and hardware components to ensure that system elements integrate into a complete system. Systems Integration Engineering areas of interest include, but are not limited to, the following: • Gather and analyze data to determine system requirements • Develop work plans and estimate resources • Research, evaluate, and recommend systems, equipment and technologies based on client needs • Draft technical instructions, engineering plans, technical designs, and other systems integration related documents • Liaise with various DOL organizations such as management, administration, legal, and support staff on a regular basis to gain understanding of users' needs and shortcomings of the current systems • Develop and execute testing plans and procedures • Provide customers with post-installation and integration support Infrastructure Engineering Infrastructure Engineering addresses the efforts needed to build, manage, and evolve the environment that supports the processes, physical resources (facilities, hardware, software, tools, etc.), and human resources (engineers, programmers, administrators, service desk, etc.) required to execute the development, operation, and sustainment of IT applications. Infrastructure engineering focuses on ensuring availability of reliable and properly sized infrastructure elements to meet production requirements. Infrastructure Engineering areas of interest include, but are not limited to, the following: • Implementation of Information Technology Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) concepts and policies • Development of infrastructure strategy and IT operational policies, standards, and processes tailored to Agency or Department missions • Development of infrastructure and operational requirements in all phases of the system development life cycle • Development of asset and configuration management processes a d tools that track changes of and reporting on IT assets • Service desk and contact center development, implementation, operations, and process improvement • Service-level management through the development of processes, people, technology, and service-level and operating-level agreements • Technical strategy, architecture, and design incorporating emerging technologies such as virtualization, cloud and utility computing, IP telephony, and IPv6 planning and migration • Infrastructure and operations security, such as network and application firewalls, authentication, identity and privilege management, and intrusion detection and prevention The following sections provide additional information regarding areas within Infrastructure Engineering which are of most importance to the DOL. Baseline Assessment Baseline Assessment establishes information about the current architecture and develops gap analysis between the current and the future desired state. Data Center Engineering Data Center Engineering builds and maintains an efficient data center infrastructure, including access cabling, power, grounding, heating, ventilation and air conditioning, raised flooring, load bearing, fire suppression, physical access and egress (Americans with Disability Act (ADA) compliance). Data Center Engineers follow applicable local codes and ordinances, using the American National Standard Institute (ANSI), Enterprise Application Integration (EAI), NEMA, and National Electrical Code (NEC) as references, and create recommendations and designs that conform to the established standards. Data Center Engineering ensure that capacity and availability of data center resources meets current and predicted demand for processing, storage, security and resiliency. In addition, Data Center Engineering supports efforts required to relocate and consolidate data centers as well as efforts associated with executing and testing data center continuity of operations (COOP) Security Engineering Security Engineering establishes a common information assurance processes: performs trusted, independent vulnerability assessments to highlight issues and help remedy and mitigate risk based on National Institute of Standards and Technology (NIST), National Security Agency (NSA), and leading industry practices in the information assurance and security realm. Security Engineering documents security vulnerabilities and provides recommendations for resolution, mapping the findings to NIST 800-53 [6] controls and providing a risk level report. Security Engineering promotes a standard set of commercial tools that document common vulnerabilities and provide a consistent approach to addressing them across assessors and assessment organizations. Network Engineering Robust, flexible and cost-effective networking solutions will be critical to the OCIO's ability to meet its mission. Network technologies and capabilities continue to evolve, with a marked trend toward converged services. The Engineering contractor will provide network engineering services required to consolidate Agency-specific networks in a common transport, security and access solution, which meets enterprise goals. Network Engineering areas of interest include, but are not limited to, the following: • Design and evolution of core technologies: o Multiprotocol label switching (MPLS) for Wide Area Network (WAN) o Local Area Network (LAN) solutions for wired and wireless applications • Platform and technology agnostic Unified Communications (UC) integrating: o On demand voice and video teleconferencing o Virtual collaboration environment o Native support of mobile applications o IP telephony o Email o Text/SMS o Chat • Convergence: o Voice, video, data on a single infrastructure with applicable levels of service o Support of broadband wireless access (4G/3G, LTE, etc.) o Mobile applications o Flexile remote access and network's transparent to end user • Development of cross channel applications for various mobile OS platforms: Android, Blackberry, iPhone, iPad, and Windows • Security centric: o Intrusion detections o Devise scanning and certification o Enterprise-level remote access Mobile IT Engineering Use of a diverse set of mobile IT platforms complicates management and support of access from these systems to the DOL enterprise tools. The OCIO needs to revise existing and develop new processes for developing applications to accommodate the new workflows and mobile data platforms. Evolving security policies and blurred lines between the personal and professional roles of wireless devices require innovative security approaches. Mobile IT Engineering areas of interest include, but are not limited to, the following: • Mobile Technology Policy/Security Development Support • Mobile IT System Design Support • Mobile IT System Integration Support • Mobile IT Change Management Support • Mobile Workforce Management Support • Mobile IT Performance Management Support Information and Data Engineering Information and Data Engineering is the practice of implementing data architectures, systems, policies, procedures, and best practices that ensure data is understandable, trusted, visible, accessible, optimized for use, and interoperable. Information and Data Engineering discipline includes processes and procedures that cover strategy, planning, modeling, security, access control, visualization, data analytics, and quality among others. Information and Data Engineering areas of interest include, but are not limited to, the following: • Data exchange: Organizations use data exchanges and data exchange standards to share information with internal or external parties. Standardizing exchange formats and metadata minimizes impacts to both the sending and receiving systems and reduces cost and delivery time. A related discipline is master data management (MDM). Exchange, transform, and load (ETL) tools typically support these types of data exchange activities. ETL tools manipulate data and move it from one database environment to another. • Data warehousing: The integration of similar and disparate data from across organizational, functional, and system boundaries to create new data assets. The organizations can use the new data to ensure consistent analysis and reporting and to enhance the information needed to support business intelligence and decision-making. Data may be structured, unstructured, or both. • Data mining and knowledge discovery: Mining applications explore the patterns within data to discover new insight and enable the development of predictive models. The practice relies on the use of specialized software that applies advanced statistics, neural net processing, graphical visualization, and other advanced analytical techniques. Ability to develop efficient data queries is of most importance to efficiently extract required information • Database administration: Knowledge in this discipline requires specific training related to a specific DBMS and being certified. A certified database administrator (DBA) is responsible for the installation, configuration, and maintenance of a DBMS (e.g., storage requirements, backup and recovery), as well as database design, implementation, monitoring, integrity, performance, and security of the data in the database management systems (DBMS). • Data architecture: A data architect is responsible for the overall data requirements of an organization, its data architecture and data models, and the design of the databases and data integration solutions that support the organization. The data structure must meet business requirements and regulations. Good communication and knowledge of the business must be part of the data architect's arsenal. A specialized area in data architecture is the role of the data steward. The data steward is usually responsible for a specific area of data such as one or more master data. Software Engineering The objective of the Software Engineering discipline is to develop customized software applications, database applications, and other software-based solutions not available from Commercial Off-the-Shelf (COTS) software applications. Software Engineering efforts produce software that meets very specific requirements. As such, the discipline places significant emphasis on gathering and understanding user functional requirements and translating them into designs that meet these requirements. Software Engineering areas of interest include, but are not limited to, the following: • Requirements engineering: The processes and tools required to elicit, analyze, track, and validate requirements • Software design: The process of defining the architecture, components, interfaces, and other characteristics of a system or component. • Software development: The detailed creation of working, meaningful software through a combination of coding, verification, unit testing, integration testing, and debugging. • Software testing: An empirical, technical investigation conducted to provide stakeholders with information about the quality of the product or service under test. • Software maintenance: All activities required to provide cost-effective support of software. • Software configuration management: The identification of the configuration of a system at distinct points in time for the purpose of systematically controlling changes to the configuration, and maintaining the integrity and traceability of the configuration throughout the system life cycle. • Software engineering management: The application of management activities-planning, coordinating, measuring, monitoring, controlling, and reporting-to ensure that the development and maintenance of software is systematic, disciplined, and quantified. • Software engineering process: The definition, implementation, assessment, measurement, management, change, and improvement of the software life cycle process itself. • Software engineering tools and methods: The computer-based tools that are intended to assist the software life cycle processes and the methods which impose structure on the software engineering activity with the goal of making the activity systematic and ultimately more likely to be successful. • Software quality management established and executes procedures, policies and tools required to evaluate the degree to which a set of software characteristics fulfills requirements. 4. Requested Information DOL OCIO is requesting input from the vendor community to determine availability of the required engineering services. Large and small businesses should submit capability packages. Interested small business concerns in NAICS code 541512 with a size standard of $27.5 million are encouraged to submit their capability packages. Partnering is highly encouraged. Respondents should clearly distinguish the Prime's capabilities/experience from their partners. The capability packages for this RFI market survey are not expected to be proposals, but rather statements regarding the company's existing experience in relation to the areas specified in this RFI. RFI Response Requirements Responses should be limited to the company's own capabilities and experiences. DOL requests that the response be limited in length to 10 pages and provide information organized as follows: 1. Section 1: Company Profile: a. A brief description of your company along with years in business. b. Business size and socio-economic designation. c. Web site address. d. Point of contact, including email and phone number e. Annual company revenue and the percentage of the revenue that is derived from IT engineering services as described in this RFI. f. Federal government contract vehicles, if any, under which DOL may acquire IT engineering services. 2. Section 2: Capability Matrix Please provide information that summarizes corporate capability in relation to each of the subsections Table 1. Please use the format of Table 1 below to provide the requested information: a. Core Competency - For each IT engineering competency, please place a mark if it is considered a core competency of your company b. Current Capability - For each IT engineering competency, please indicate if you have current capabilities and the number of personnel your company currently has on staff that would be available to support the DOL requirement c. Past Performance - For each IT engineering competency, mark if your company has provided similar support in a leading technical role in the past three years for Government Agency similar in size to the DOL. RFI Section Core Competency (Y/N) Current Capability Past Performance Available(Y/N) Enterprise Solutions Engineering Systems Integration Engineering Infrastructure Engineering Baseline Assessment Data Center Engineering Security Engineering Network Engineering Mobile IT Engineering Information and Data Engineering Software Engineering Table 1: Section 2 Response Format 3. Section 3: Corporate Capabilities/Past Performance- For each instance where you indicated that you have Past Performance in Table 1, please provide: a. Your company's specific role in providing the sited services b. The size of the effort - dollar value, duration and location c. dollar value attributable to the specific IT engineering area d. Contract type (T&M, FFP, etc.) 5. RFI Guidelines Based on the capability statements received, a written Request for Proposal (RFP) may or may not be posted. It is the contractor's responsibility to monitor Federal Business Opportunities for all information and updates concerning this potential requirement. All information must be retrieved and downloaded from the Federal Business Opportunities website, www.fbo.gov. All information is to be submitted at no cost or obligation to the Government. Any information that the responder considers proprietary should be clearly marked as such. All submissions become Government property and will not be returned, including any proprietary information. The Government reserves the right to reject, in whole or in part, any private sector input as a result of this market survey. Sources responding to this RFI should submit the minimum information necessary for the government to make a determination that the source is capable of satisfying the requirements. However, should such a requirement materialize, no basis for claims against the Government shall arise as a result of a response to this RFI or the Government's use of such information as either part of our evaluation process or in developing specifications for any subsequent requirement. Please submit your responses to: Mr. Laurence Clunie, email: clunie.laurence@dol.gov and Mr. Nashaunte Graham, email: graham.nashaunte@dol.gov by 3:00 p.m., Eastern Standard Time (EST) on Thursday, April 9, 2015. The Government will only accept written questions in word format, via email, until 3:00 p.m. (EST) on Monday, April 1, 2015. Please note that the maximum email size DOL accepts is 10Mb.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DOL/OASAM/WashingtonDC/DOL-OPS-15-N-00012/listing.html)
- Place of Performance
- Address: United States Department of Labor (DOL), Office of the Assistant Secretary for Administration and Management (OASAM), Office of Procurement Services (OPS), 200 Constitution Ave NW, Washington, District of Columbia, 20210, United States
- Zip Code: 20210
- Zip Code: 20210
- Record
- SN03674348-W 20150322/150320234603-95629e950eddefa1438093bf69a6cf6f (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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