MODIFICATION
D -- Request for Information (RFI) - Technology Service Desk (TSD) Support Services
- Notice Date
- 4/6/2015
- Notice Type
- Modification/Amendment
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- Department of Homeland Security, Customs and Border Protection, Procurement Directorate - IN, 6650 Telecom Drive, Intech Two, Suite 100, Indianapolis, Indiana, 46278, United States
- ZIP Code
- 46278
- Solicitation Number
- CBP-TSD-RFI
- Archive Date
- 4/28/2015
- Point of Contact
- Cynthia C. Young, Phone: 3176144575
- E-Mail Address
-
cynthia.c.young@cbp.dhs.gov
(cynthia.c.young@cbp.dhs.gov)
- Small Business Set-Aside
- N/A
- Description
- This RFI is amended to provide the following additional information: The average handle time, or call length, of TSD calls is five minutes.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DHS/USCS/FPSB/CBP-TSD-RFI/listing.html)
- Record
- SN03690740-W 20150408/150406235148-b8a1c725d7049e542f1f7ce1e5ed4822 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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