DOCUMENT
R -- Customer Support Help Desk Services - Attachment
- Notice Date
- 5/15/2015
- Notice Type
- Attachment
- NAICS
- 561110
— Office Administrative Services
- Contracting Office
- U.S. Department of Veterans Affairs;Strategic Acquisition Center;10300 Spotsylvania Ave;Fredericksburg VA 22408
- ZIP Code
- 22408
- Solicitation Number
- VA11915R0165
- Response Due
- 6/1/2015
- Archive Date
- 6/16/2015
- Point of Contact
- Germa Batton: Gerrigje.batton@va.gov
- Small Business Set-Aside
- Service-Disabled Veteran-Owned Small Business
- Description
- The Department of Veterans Affairs (VA) Strategic Acquisition Center (SAC) intends to award a Firm Fixed Price (FFP) hybrid Labor Hour Contract. The period of performance for the contract will be one 12 month base period and four 12 month option periods. This requirement is being solicited as a Total Small-Business Set-Aside to companies that are Service-Disabled Veteran-Owned Small Business (SDVOSB). The NAICS code is 561110. The contract is to provide Financial Services Helpdesk for the VA Financial Services Center (VA FSC) in Austin TX. The VA FSC Financial Helpdesk section provides enterprise wide customer service to VA FSC customers for a variety of financial, travel and payroll related inquiries. VA FSC provides various systems to support VA processes for a variety of payments, including commercial vendor invoices, provider claims, travel payment, travel services, time-card related services as well as payroll services. VA FSC is responsible for the customer support aspect of these systems used by both internal and external customers. Further information will be provided in solicitation VA119-15-R-0165 which will be posted on the Federal Business Opportunities website, www.fbo.gov, on or about June 1, 2015. Please e-mail questions to Ms. Germa Batton at gerrigje.batton@va.gov and Ms. Jaime Friedel at jaime.friedel@va.gov.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/9d94037d10ffa5513d147b81f7a696ef)
- Document(s)
- Attachment
- File Name: VA119-15-R-0165 VA119-15-R-0165_1.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=2050282&FileName=VA119-15-R-0165-000.docx)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=2050282&FileName=VA119-15-R-0165-000.docx
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- File Name: VA119-15-R-0165 VA119-15-R-0165_1.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=2050282&FileName=VA119-15-R-0165-000.docx)
- Record
- SN03732696-W 20150517/150515234751-9d94037d10ffa5513d147b81f7a696ef (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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