DOCUMENT
J -- Paceart Software Upgrade and Service Support at the San Francisco VA Medical Center - Attachment
- Notice Date
- 6/9/2015
- Notice Type
- Attachment
- NAICS
- 811219
— Other Electronic and Precision Equipment Repair and Maintenance
- Contracting Office
- Department of Veterans Affairs;VA Sierra Pacific Network (VISN 21);VA Pacific Islands Health Care System;459 Patterson Rd;Honolulu HI 96819-1522
- ZIP Code
- 96819-1522
- Solicitation Number
- VA26115Q0740
- Archive Date
- 6/24/2015
- Point of Contact
- Nicole Do
- E-Mail Address
-
9-1301<br
- Small Business Set-Aside
- N/A
- Description
- This is an INTENT TO MAKE A SINGLE SOURCE AWARD only. The Department of Veteran Affairs, Network Contracting Office (NCO) 21, intends to issue a single source purchase order to Medtronic USA, Inc. This single-source procurement is in accordance with FAR 13.106-1 (only one responsible source and no other supplies or services will satisfy agency requirements) for renewal of support and maintenance for the Paceart software used in patient management for cardiology at the San Francisco VA Medical Center located at 4150 Clement Street San Francisco, CA 94121. Services will be from 06/09/2015- 05/31/2016 under NAICS 811219. Services include: MEDTRONIC PACEART STATEMENT OF WORK BACKGROUND: San Francisco VA Medical Center (SFVAMC) requires contractor assistance in the support of Medtronic Paceart software used in patient management for Cardiology. If contracting personnel is required to be onsite during normal business hours, the times are from 0800 to 1700 Monday through Friday. ABBREVIATIONS: 1 - CO Contracting Officer 2 - COR Contracting Officer's Representative 3 - FSE Field Service Engineer Items in contract: 1. Medtronic Paceart Patient Management Software Support 2. Maintenance subscription fee covers application software bug fixes, telephone support, and remote support. Software covered includes network server image software, network image capture software, and advanced reporting software. 1. CONTRACTOR PERFORMANCE REQUIREMENTS a. Initial Startup: 1) A post-award conference will be held at a time and place designated by the Contracting Officer, to be attended by the Contractor, the Contractor's Field Supervisor, the COR, the Contracting Officer and other officials designated by the Contracting Officer. The conference agenda shall include, as a minimum: (a) Performance Requirements (b) Training Requirements and Schedules (c) Certification of Personnel Qualifications (d) Government-Furnished Property and Services (e) Contractor-Furnished Property and Services 2) The Contractor's Field Supervisor shall visit the facility with Contractor personnel before performance under the contract for the purpose of performance orientation and site/equipment operation orientation. c. Paceart software maintenance and support: 1) Assignments may include but are not limited to the following: a. Responding to calls from SFVAMC BIOMED or designated personnel: Contractor's FSE shall respond to the SFVAMC's initial service request call, with a phone call to the COR and/or his/her designee within one (1) hour after receipt of initial telephoned notification 24 hours per day. If the problem cannot be corrected by phone, the FSE shall commence work (on-site physical response) within eight (8) normal duty hours after receipt of initial notification/service request, and shall proceed progressively to restore equipment to full operating performance IAW the conformance standards, within 48 hours of initial service request. b. Working together with SFVAMC BIOMED department to review VA Portal application's interaction with the VA National Cardiac Device Surveillance Center's Paceart Optima Database. The Contractor shall Review VA Portal stored procedures that query the Customer's Optima Database and recommend optimizations of the queries to improve performance and minimize interference with the Optima application. Review and document changes that Customer has made to their Optima Database to assess any negative impact to the Optima application. Evaluate performance of VA Portal and Optima Database for possible inclusion in a future release of the Optima product. The result of which may be used for future design in the Paceart Software. c. Providing any software updates to Paceart program Contractor agrees, in accordance with the terms and conditions stated herein, to furnish to the Department of Veterans Affairs facilities, hereinafter referred to as the VA, the services specified and at the prices specified herein. 2. SERVICE: a. The services specified herein may be changed by written modification to this contract. b. The Contractor will seek and receive guidance from the COR on questions concerning any services to be provided under this contract. Any disagreements concerning services to be provided or other questions and concerns will be forwarded to the Contracting Officer for resolution. c. The contractor shall service the SFVAMC from 9 June 2015 until 31 May 2016. 3. GENERAL SPECIFICATIONS: a. Personnel : Prior to assignment by the Contractor, personnel shall be certified via a Government background check to show no felony arrest nor misdemeanor conviction for drugs, weapons, theft or battery within the past 10 years. This procedure is mandatory and will be strictly enforced. Note: The contractor's employees may begin work under the contract when the VA Security and Investigation Center (SIC) releases the paperwork to the Office of Personnel Management (OPM) for investigation. 4. MONITORING : The COR shall perform frequent reviews of contractor work without offering any advice or guidance for completion. This is designed to a quality check (QC) for work completed on imaging equipment at the SFVAMC. 5. PERSONNEL POLICY: a. The Contractor shall be responsible for protecting the personnel furnishing services under this contract. To carry out this responsibility, the Contractor shall provide the following for these personnel: -Worker's Compensation -Professional Liability Insurance -Health Examinations -Income Tax Withholding, and Social Security Payments -Any other Federally or State Required Entitlement or Benefit 6. SAFETY REQUIREMENTS In the performance of this contract, the Contractor shall take such safety precautions as the Contracting Officer of his designee may determine to be reasonably necessary to protect the lives and the health of the occupants of any Government building or Government leased property. The Contracting officer or his designee will notify the Contractor of any noncompliance with the foregoing provisions and the action to be taken. After receipt of such notice, the Contractor shall immediately correct the conditions to which attention has been directed. Such notice, when served on the Contractor or his representative at the site of work, shall be deemed sufficient of the purposes aforesaid. If the Contractor fails or refuses to comply promptly, the Contracting Officer may issue a Stop-Work Order for all or any part of the work and hold the Contractor in default as provided elsewhere in this contract. 7. GOVERNMENT FURNISHED PROPERTY AND SERVICES Government shall only supply equipment to be serviced by Medtronic Paceart competent and trained personnel. 8. CONTRACTOR FURNISHED PROPERTY AND SUPPLIES a. The Contractor shall furnish and maintain in acceptable condition all calibration equipment to be used on SFVAMC cardiology equipment. Prior to the commencement of work, the contractor shall provide calibration papers showing calibration was completed within last 12 months. Calibration shall be traceable to national standard. b. Contractor shall supply software updates as they come available without undue delay. If necessary, updates can be completed using remote connection, which shall follow VA standards. c. The Contractor shall furnish and replace parts. The Contractor has ready access to all parts, including unique and/or high mortality replacement parts. All parts supplied shall be compatible with existing equipment. The contract shall include all parts [except -if applicable - those parts specifically listed as being EXCLUDED]. The contractor shall use new or rebuilt OEM parts. All parts shall be of current manufacture and have complete versatility with the presently installed equipment. All parts shall perform identically to the original equipment specifications. Rebuilt parts, used parts or those removed from another [name the equipment], shall not be installed without specific approval by the CO or the COR. (The Contractor shall also list any excluded parts under the service contract). 9. POLICIES AND REGULATIONS: a. POLICIES AND REGULATIONS: The VA's Policies and Regulations are confidential in nature and cannot be released outside of official VA channels. The VA, however, will provide the Contractor's employees with training on the VA's Policies, Regulations, and SOP's during the 8 hours of Minimum Government Furnished Training. 10. HOUR OF COVERAGE AND FEDERAL HOLIDAYS: The ten legal holidays observed by the Federal Government are: New Year's Day 1 January Martin Luther King Jr. Day Third Monday in January Washington's Birthday (aka President's Day) Third Monday in February Memorial Day Last Monday in May Independence Day 4 July Labor Day First Monday in September Columbus Day Second Monday in October Veteran's Day 11 November Thanksgiving Day Fourth Thursday in November Christmas Day 25 December or any other day specifically declared by the President of the United States to be a Federal holiday. If a Federal holiday falls on Sunday, the following Monday will be observed as a legal holiday. When a holiday falls on Saturday, the preceding Friday is observed as a legal holiday by U. S. Government agencies. a. Normal coverage hours are 0800 until 1500 Monday through Friday. All service/repairs will be performed during normal hours of coverage unless requested or approved by COR or his designee. b. Work performed outside the normal hours of coverage shall be discussed with the COR prior to contractor billing the SFVAMC. 11. CONTRACTOR BADGING: Contractor employees required to travel to the SFVAMC (4150 Clement Street San Francisco, CA 94121) shall ensure proper company identification is worn above the waist and can be easily seen at all times. 12. CERTIFICATION AND ACCREDITATION OF CONTRACTOR'S IT SYSTEMS: Certification and Accreditation of the Contractor's IT System(s) does not apply and a Security Accreditation Package is not required as contractor's employee will only be utilizing VA owned computers and computer systems. 13. SERVICE MANUALS: The SFVAMC shall not provide service manuals or service diagnostic software to the contractor. The contractor shall obtain, have on file, and make available to its FSE's all operational and service manuals, schematics, parts list, etc., which are necessary to meet the performance requirements of this contract. The location and listing of the service data manuals, by name, and/or the manuals themselves shall be provided to the CO upon request. This notice is neither a request for quotes nor a solicitation of offers; however, all responsible sources may submit a capability statement, proposal, or quotation, which shall be considered by the agency. No solicitation package is available. A determination not to compete is solely within the discretion of the Government. Any response to this notice must show clear and convincing evidence that competition would be advantageous to the Government and on an all or none basis. Interested parties must respond to this notice no later than 8:00 am on June 12, 2015. When responding to this announcement, respondents should refer to Announcement VA261-15-Q-0740 in the subject line and must utilize Microsoft Office 2010 software if responding via email for compatibility. Responding as an interested party under the www.fbo.gov website doesn't constitute convincing evidence of capabilities. All interested parties are reminded to be registered with System for Award Management (SAM) at https://www.sam.gov/portal/public/SAM/ in order to be eligible for award of Government contracts. No telephone calls will be accepted.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/VA/HoVAMROC/DVAMROC/VA26115Q0740/listing.html)
- Document(s)
- Attachment
- File Name: VA261-15-Q-0740 VA261-15-Q-0740.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=2096618&FileName=VA261-15-Q-0740-000.docx)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=2096618&FileName=VA261-15-Q-0740-000.docx
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- File Name: VA261-15-Q-0740 VA261-15-Q-0740.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=2096618&FileName=VA261-15-Q-0740-000.docx)
- Record
- SN03757501-W 20150611/150609234701-ac7a6edcd21470eed4a3a8141ee59702 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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