SOURCES SOUGHT
D -- Automated Call Distribution System Maintenance Renewal-Fort Knox MEDDAC
- Notice Date
- 6/11/2015
- Notice Type
- Sources Sought
- NAICS
- 811213
— Communication Equipment Repair and Maintenance
- Contracting Office
- MICC Center - Fort Knox, Directorate of Contracting, Building 1109B, Fort Knox, KY 40121-5000
- ZIP Code
- 40121-5000
- Solicitation Number
- W9124D15Q5905
- Response Due
- 6/19/2015
- Archive Date
- 8/10/2015
- Point of Contact
- Elizabeth Phelps, 502-624-6773
- E-Mail Address
-
MICC Center - Fort Knox
(elizabeth.a.phelps14.civ@mail.mil)
- Small Business Set-Aside
- N/A
- Description
- THIS IS A Sources Sought Notice ONLY. The U.S. Government currently intends to award a contract for Maintenance for Automatic Call Distribution System on an SOLE SOURCE basis, but is seeking vendors that may be able to perform this requirement in order to support a competitive procurement. Accordingly, the U.S. Government highly encourages all interested businesses (large and small) to respond to this sources sought synopsis. In addition, small businesses, in all socioeconomic categories (including, 8(a) Business Development Program, Small Disadvantage Business, Historically Underutilized Business Zone, Service-Disabled Veteran-Owned, Women-Owned Small Business concerns), must describe their identifying capabilities in meeting the requirements at a fair market price, i.e., information which may help support a set-aside. The proposed sole source, firm fixed price contract to Phoenix Teledata Services for renewal of maintenance support for automatic call distribution system. The statutory authority for the sole source procurement is Federal Acquisition Regulation 6.302-1(a)(2)(iii), Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements. Below is a draft requirement summary: The Contractor shall provide all personnel, parts, equipment, tools, supervision, and other items and services necessary to provide remedial maintenance on all the components of the existing Phoenix Teledata Services eOn Automated Call Distribution, DSSI Voice Mail and Automated Attendant Systems. The contractor shall provide routine Priority I. and priority 2, repair service. Priority of all calls will be designated based on the severity of system outage. Priority I - Total System Failure. Priority 2 - 50% System Failure. Priority 3 - All other system failures. Contractor shall provide telephonic consulting services to the hospital point of contact to assist in the development and implementation of call flow and script changes at no additional cost to the customer, throughout the term of this agreement. Contractor personnel are knowledgeable in all areas of the system. The contractor shall include corrective software upgrades for the system as standard maintenance items. This software shall be provided at no additional cost to the customer. This notice does not constitute a Request for Quote (RFQ)/Invitation for Bid (IFB)/Request for Proposal (RFP) or a promise to issue an RFQ, IFB or RFP in the future. This notice does not commit the U.S. Government to contract for any supply or service. Further, the U.S. Government is not seeking quotes, bids or proposals at this time and will not accept unsolicited proposals in response to this sources sought notice. The U.S. Government will not pay for any information or administrative costs incurred in response to this notice. Submittals will not be returned to the responder. A determination not to compete this requirement, based upon responses to this notice, is solely within the discretion of the Government. However, if a competitive solicitation is released, it will be synopsized on the Governmentwide Point of Entry (GPE). It is the responsibility of potential offerors to monitor the GPE for additional information pertaining to this requirement. The NAICS code is: 811213 - Communication Equipment Repair and Maintenance. In response to this sources sought, please provide: 1. Identify any condition or action that may be having the effect of unnecessarily restricting competition with respect to this acquisition and identify alternatives or solution solutions. Also contact the MICC Advocate for Competition, Dean Carsello, at dean.m.carsello.civ@mail.mil or 210-466-2419, if you believe that this action is unreasonably restricting competition. Include the subject of the acquisition, this announcement, and the MICC POC information from the Sources Sought Synopsis. Provide the specific aspects that unreasonably restrict competition and the rationale for such conclusion. 2. Name of the firm, point of contact, phone number, email address, DUNS number, CAGE code, identify business size (large business or a small business), and if applicable, a statement regarding small business status (including small business type(s)/certifications(s) such as SDB, 8(a), HUBZone, SDVOSB, WOSB, etc.) and the corresponding NAICS code. 3. Identify whether your firm is interested in competing for this requirement as a prime contractor or not. Identify subcontracting, joint ventures or teaming arrangement that will be pursued, if any. 4. Information in sufficient detail regarding previous experience (indicate whether as a prime contractor or subcontractor) on similar requirements (include size, scope, complexity, timeframe, government or commercial), pertinent certifications, etc., that will facilitate making a capability determination. 5. Information to help determine if the requirement (item or service) is commercially available, including pricing information, basis for the pricing information (e.g., market pricing, catalog pricing), delivery schedules, customary terms and conditions, warranties, etc. 6. Identify how the Army can best structure these contract requirements to facilitate competition, including competition among small business concerns. 7. Recommendations to improve the Army's approach/specifications/draft PWS/PRS to acquiring the identified items/services.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/b0d8a600ba4c659fc117a22ca8e75d54)
- Place of Performance
- Address: MICC Center - Fort Knox Directorate of Contracting, Building 1109B Fort Knox KY
- Zip Code: 40121-5000
- Zip Code: 40121-5000
- Record
- SN03761549-W 20150613/150611235346-b0d8a600ba4c659fc117a22ca8e75d54 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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