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FBO DAILY - FEDBIZOPPS ISSUE OF JULY 15, 2015 FBO #4982
SOLICITATION NOTICE

R -- Customer Support Specialist - Customer Support Specialist

Notice Date
7/13/2015
 
Notice Type
Combined Synopsis/Solicitation
 
NAICS
541990 — All Other Professional, Scientific, and Technical Services
 
Contracting Office
Agency for International Development, Overseas Missions, Liberia USAID-Monrovia, USAID/Monrovia, Department of State, Washington, District of Columbia, 20521
 
ZIP Code
20521
 
Solicitation Number
SOL-669-15-00000-RE
 
Point of Contact
Sylvester S. Browne, Phone: 231-77-766402
 
E-Mail Address
sbrowne@usaid.gov
(sbrowne@usaid.gov)
 
Small Business Set-Aside
N/A
 
Description
Customer Support Specialist SOL-669-15-00000-RE ISSUANCE DATE: July 10, 2015 CLOSING DATE: July 24, 2015 SUBJECT: Solicitation for Personal Services Contractor (PSC) -Customer Support Specialist, USAID/Liberia To All Interested Applicants: The United States Government, represented by the U.S. Agency for International Development (USAID), is seeking proposals (Optional Form 612's) from U.S. Citizen Resident in Liberia or Eligible Family Member (EFM) interested in providing the PSC services described in the attached. Submissions shall be in accordance with the attached information and delivered to the undersigned in Monrovia, Liberia at the place and by the time specified. Email submissions shall be sent to: sbrowne@usaid.gov and kpaudel@usaid.gov. Applications should include salary history for the prior three years and the names and contact points (telephone/fax numbers, email addresses) for at least three references with knowledge of the applicant's prior work skills). To ensure delivery by the due date it is recommended that applications be sent in as email attachments. The award of a contract hereunder is subject to the availability of funds. Only short listed candidates will be contacted. Any questions regarding this position should be directed to sbrowne@usaid.gov and kpaudel@usaid.gov Applicants should retain for their record copies of all enclosures which accompany their applications. Sincerely, Phillip M. Cherry Supervisory Executive Officer USAID/Liberia Functions of the Position: The Travel and Personnel Customer Support Specialist's role is to provide mentoring to local employees and administrative support within the Mission's Executive Office on international travel issues, as well as specific support to arriving/departing international personnel. It is expected that the Specialist will develop and propose systemic resolution of travel customer service issues by mentoring personnel, developing collaborative relationships with key stakeholders, and trouble-shooting customer service issues in travel. S/he will also provide specific support for arriving/departing international personnel.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/AID/OM/LIB/SOL-669-15-00000-RE/listing.html)
 
Place of Performance
Address: USAID/Liberia, 502 Benson Street, Monrovia, Liberia
 
Record
SN03795289-W 20150715/150713235534-45698acd7d412acb652ba797d8f8d2de (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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