SOURCES SOUGHT
A -- Customer Service Monitoring Feasibility - Source Sought Notice
- Notice Date
- 7/16/2015
- Notice Type
- Sources Sought
- NAICS
- 541720
— Research and Development in the Social Sciences and Humanities
- Contracting Office
- Department of Agriculture, Food and Nutrition Service, Contract Management Branch, 3101 Park Center Drive, Room 228, Alexandria, Virginia, 22302
- ZIP Code
- 22302
- Solicitation Number
- AG-3198-S-15-0076
- Archive Date
- 8/21/2015
- Point of Contact
- Raphael R. Dirden, , Justin Fraser,
- E-Mail Address
-
raphael.dirden@fns.usda.gov, Justin.Fraser@FNS.USDA.GOV
(raphael.dirden@fns.usda.gov, Justin.Fraser@FNS.USDA.GOV)
- Small Business Set-Aside
- Total Small Business
- Description
- (SNAP) Customer Service Monitoring Feasibility Customer Service Monitoring Feasibility This SOURCES SOUGHT NOTICE is for small businesses only. The purpose of this sources sought notice is to determine the interest and feasibility of small business set-asides. This synopsis is for information and planning purposes and is not to be construed as a commitment by the U.S. Government, nor will the U.S. Government pay for information solicited. The information from this notice will help the United States Department of Agriculture's (USDA) Food and Nutrition Service (FNS) plan their acquisition strategy or plan. FNS is seeking a contractor to conduct a proof of concept to determine the feasibility of using social media to monitor and identify customer service or access issues affecting participants and applicants for the Supplemental Nutrition Assistance Program (SNAP). This effort is intended to complement existing processes FNS and its State partners use to monitor the effectiveness of program administration. The objective is to identify potential customer service issues more quickly in order to minimize any adverse impact to SNAP applicants and recipients.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/USDA/FNS/CMB/AG-3198-S-15-0076/listing.html)
- Place of Performance
- Address: 3101 Park Center Dr., Alexandria, Virginia, 22302, United States
- Zip Code: 22302
- Zip Code: 22302
- Record
- SN03799171-W 20150718/150716234859-4037f4421e32d51c2c1fd2acfaf5aad6 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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