SPECIAL NOTICE
D -- IVR SOFTWARE MAINTENANCE
- Notice Date
- 7/16/2015
- Notice Type
- Special Notice
- NAICS
- 511210
— Software Publishers
- Contracting Office
- Department of Commerce, National Oceanic and Atmospheric Administration (NOAA), Eastern Region Acquisition Division, Norfolk Federal Building, 200 Granby Street, Norfolk, Virginia, 23510, United States
- ZIP Code
- 23510
- Solicitation Number
- 15-02531
- Archive Date
- 8/8/2015
- Point of Contact
- Natasha Thieman,
- E-Mail Address
-
NATASHA.THIEMAN@noaa.gov
(NATASHA.THIEMAN@noaa.gov)
- Small Business Set-Aside
- N/A
- Description
- NOTICE OF INTENT TO NEGOTIATE A SOLE-SOURCE CONTRACT The US Department of Commerce (DOC), National Oceanic and Atmospheric Administration (NOAA), Eastern Region Acquisition Division, Simplified Acquisition Branch intends to negotiate on a sole source basis with Aspect Software, 300 Apollo Drive, Suite 5, Chelmsford, Massachusetts, 01824 using the procedures in FAR Part 13, to provide IVR software maintenance. The Greater Atlantic Regional Fisheries Office (GARFO) of the National Marine Fisheries Service (NMFS) administers NOAA's programs in the Northeast United States to manage living resources for optimum use. GARFO's Information Resource Management (IRM) division, specifically the software development team, is responsible for building and maintaining various IT systems that securely collect, store, and distribute commercial fishing activity data. IRM is responsible for maintaining is an interactive voice response system (IVR). Aspect Software maintains the current IVR. It is uniquely qualified to keep the software fully operational with no disruption to GARFO or the industry. If the current IVR were to become unavailable to accommodate new system development for any extended period of time, the call volume cannot be efficiently or easily managed with a voice message based backup line, using current GARFO staff resources. If at any time GARFO is unable to provide IVR service to the fishing industry or if a lengthy disruption of service occurred due to new software development, reporting under this regulatory requirement would be negatively impacted. This will not only be a disruption to the fishing industry, but will severely limit GARFO's ability to collect this required data. The use of Aspect software to continue maintaining GARFO's IVR system will require minimal training for GARFO staff. Working with a new contractor would incur a significant cost and time investment that GARFO staff could not easily support. The statutory authority for other than full and open competition is FAR 13.106-1(b)(1)(i), Only one responsible source. The North American Industry Classification Code (NAICS) for this acquisition is 511210 with a business size standard of $38.5 Million. This is not a solicitation for competitive quotes. However, if any other interested party believes that it can meet the requirements, it may submit a statement of capabilities, which if timely received, will be considered by NOAA. A statement of capabilities must be received by 11:00am, July 24, 2015. A determination by the Government not to compete this proposed requirement based upon responses to this notice is solely within the discretion of the Government. Information received will normally be considered solely for the purpose of determining whether to conduct a competitive procurement in the future. Evidence must be provided of ability to provide the required services. The capability statement and any other information furnished must be in writing and must contain material in sufficient detail to allow NOAA to determine if the party can meet all of the requirements. Capability statements and related materials must be e-mailed to Natasha.Thieman@noaa.gov by 11:00am, July 24, 2015.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DOC/NOAA/EASC/15-02531/listing.html)
- Record
- SN03800021-W 20150718/150716235744-e868184de9d61e4f6970798eefc47ccf (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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