SOLICITATION NOTICE
U -- Change Management Certification Course - SP4702-15-Q-0068
- Notice Date
- 8/5/2015
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 611430
— Professional and Management Development Training
- Contracting Office
- Defense Logistics Agency, DLA Acquisition Locations, DLA Land and Maritime, P O Box 3990, Columbus, Ohio, 43218-3990, United States
- ZIP Code
- 43218-3990
- Solicitation Number
- SP4702-15-Q-0068
- Archive Date
- 8/7/2015
- Point of Contact
- Ricardo Blanco Soto, Phone: 6146925296
- E-Mail Address
-
ricardo.blancosoto@dla.mil
(ricardo.blancosoto@dla.mil)
- Small Business Set-Aside
- N/A
- Description
- Solicitation # SP4702-15-Q-0068 Service Solicitation PR # 58579087 FR # 200041612 GL # 61002520 Quantity for CLIN 0001 (Lecture For Training / Change Management Certification Course): 1.00 Quantity for CLIN 0002 (Travel): 1.00 Description: Change Management Certification Course (3 day), to a maximum of 12 student at DLA Headquarters, Fort Belvoir, VA. Period of Performance: no later than December 31, 2015. Unrestricted Solicitation. Subpart 37.6 -- Performance-Based Acquisition / Firm-Fixed-Price Contract. Sole Source to Prosci, Inc (3BD85) PERFORMANCE WORK STATEMENT (PWS) 1.0 Introduction Request a professional service contract to obtain certification in the Change Management (CM) approach that the Defense Logistics Agency has designated and approved for use throughout the DLA Enterprise. DLA Instruction 2305 (soon to be DLA Instruction 5010_01) - Enterprise Change Management, identifies the Prosci ADKAR ® Model as the approach designated for use throughout the Defense Logistics Agency (DLA) for Change Management. DLA has had a Corporate License with Prosci, Inc. since 2009. This license provides DLA basic corporate-level access to all the models, toolkits and instructional support materials Prosci Inc. has developed and published in support of their ADKAR ® Change Management methodology. 2.0 Objective To obtain certification in Prosci Change Management Methodologies (the approach designated for use throughout the Defense Logistics Agency for Change Management, per DLA Instruction 2305) for a maximum of 12 DLA employees responsible for assisting, leading, conducting, and managing Change Management activities and initiatives across the DLA enterprise. 3.0 Scope of Services Prosci, Inc. instructors to provide the following services to DLA: This 3-day Change Management certification program should utilize a research-based Change Management Methodology, the ADKAR® Model, the Change Management Toolkit TM and the Change Management Pilot Professional TM. At the end of the program, participants should be certified in the Change Management Methodology that DLA has designated and approved for use to lead their individual organizations through both incremental and radical changes. Certification course should allow participants to bring a real project from their organization so that during the course they can apply the change management tools, research and methodology that are being presented during the course. Shall successfully instruct and confer official certifications in the Change Management methodologies and tools specific to the ADKAR ® Model (which DLA has designated and the approved methodology for use throughout the DLA Enterprise), to a maximum of 12 students at DLA Headquarters, Fort Belvoir, VA,. Class instruction should include numerous certified instructor led hands-on activities and exercises to immerse participants in change management. This interactive environment should focus on "experiential learning." During the program, participants should: - Apply the change management tools, research and methodology they are learning to an actual project from their organization - Utilize best practices research from more than 2,000 organizations worldwide - Create, customize and scale a change management strategy and plan for their project - Learn to use the ADKAR ® Model to help managers and supervisors effectively manage the people side of change - "Hit the ground running" with a change management plan upon returning to work Change Management Program Topics should include: Preparing for Change, Managing Change, Reinforcing Change TM 1. Psychology of Change a. Theories and perspectives b. 7 principles of change c. ADKAR ® change management model 2. Change Management Process a. Prosci's 3-phase process for managing change b. Organizational change competency c. Connecting change management to business projects 3.Preparing for Change a. Defining a change management strategy b.Preparing a change management team c.Developing a sponsorship model 4. Managing Change a. Communication Plan b. Sponsor roadmap c. Coaching plan d. Resistance management plan e. Training plan f. Master change plan 5. Reinforcing Change a. Collect and analyze feedback b. Diagnose gaps and manage resistance c. Implement corrective action PROSCI, ADKAR and "Preparing for Change, Managing Change, Reinforcing Change" are trademarks of Prosci, Inc. 4.0 Deliverables A 3-day Change Management certification course conducted on-site at the DLA Headquarters, Fort Belvoir, VA by qualified/certified professional Prosci Inc. instructors who can confer certification in the DLA designated Change Management methodologies and tools specific to the ADKAR ® Model. 5.0 Place of Performance DLA Headquarters, 8725 John J. Kingman, Fort Belvoir, VA 22060 6.0 Period of Performance (NOTE: The determination of the Service Dates will be dependent on the availability of qualified/certified professional Prosci Change Management instructors). Contractor proposed the following month: December 2015, no later than December 31. Day 1: TBD - 8:00 am to 5:00 pm Day 2: TBD - 8:00 am to 8:00 pm Day 3: TBD - 8:00 am to 3:00 pm Training shall not be scheduled during any of the following 2015 Federal Holidays: Date Holiday Thursday, January 1 New Year's Day Monday, January 19 Birthday of Martin Luther King, Jr. Monday, February 16 Washington's Birthday Monday, May 25 Memorial Day Friday, July 3 Independence Day Monday, September 7 Labor Day Monday, October 12 Columbus Day Wednesday, November 11 Veterans Day Thursday, November 26 Thanksgiving Day Friday, December 25 Christmas Day 7.0 Training Instructors: The contracted services shall be performed by one qualified/certified Professional Prosci Instructor and one qualified/certified Prosci Training Manager. The lead instructor shall be accredited through Prosci and qualified to deliver and confer certification in the Change Management Methodology, the ADKAR® Model, the Change Management Toolkit TM and the Change Management Pilot Professional TM. 8.0 Training Materials Prosci, Inc. is to provide the Change Management Certification training materials package and the pre-course work materials. 9.0 Government Furnished Requirements/Materials The following requirements are to be performed by DLA within the timelines identified below: 1. Provide to Prosci the names and email addresses of each program participant at least 30 calendar days prior to program start date. Non-participants are not allowed to attend the program. 2. Provide to Prosci written group assignments by project at least 21 calendar days prior to program start date. Maximum number of participants per group is three. 3. Provide to Prosci a written summary description and assessments of each project at least 14 calendar days prior to program start date. Maximum number of groups per program is four. 4. DLA will enable an hour-long teleconference meeting between executive sponsor and program instructor at least 5 calendar days prior to program start date. 5. DLA will confirm to Prosci the meeting space availability with minimum requirements of 30 feet by 30 feet classroom with three feet of table space per participant and three to four breakout rooms at least 30 calendar days prior to program start date. The same meeting space must be used for the full duration of the program. 10.0 Logistics DLA will assign a logistical contact who will work with Prosci on all logistics necessary for the preparation and implementation of the program. The overall accessibility, responsiveness and actions taken by the Company contact are critical for the success of the course. Audio/Video equipment for on-site programs must be provided by DLA. Audio/Video equipment includes five easels and easel pads, one laptop computer per group (laptop must have Microsoft Office 2003 or newer), one PC projection unit, and one screen. DLA will be responsible for ensuring refreshments are available to participants at mealtimes and breaks throughout the program and for arranging a group dinner prior to the presentation activity on the evening of Day 2. Lodging arrangements and reservations for the participants are to be arranged by DLA. Prosci is responsible for making the lodging arrangements of Prosci staff members unless requested otherwise by DLA. 11.0 Designated Point of Contact (POC) Linda Hess (Interim Contact) DLA Human Resources, Human Capital Business Integration (J17) 8725 John J. Kingman Road Fort Belvoir, VA 22060 703-767-7295 12.0 Evaluation Process Award will be based on the lowest technically acceptable (LTAP) offer. Offers are evaluated for technical acceptability and determined to be either acceptable or not acceptable. Once the acceptable offers had been determined, the buyer would proceed to choose the lowest price technically acceptable offer. Quality Assurance Surveillance Plan (QASP) Deliverables and Performance Requirements Summary: In fulfillment of this effort, the vendor shall provide the deliverables identified in this section which are derived from the tasks described in the PWS: Deliver a 3-day Change Management certification course conducted on-site at the DLA Headquarters, Fort Belvoir, VA by qualified/certified professional Prosci Inc. instructors who can confer certification in the DLA designated Change Management methodologies and tools specific to the ADKAR ® Model. Successfully instruct and confer official certifications in the Change Management methodologies and tools specific to the ADKAR ® Model to a maximum of 12 students at DLA Headquarters, Fort Belvoir, VA. Provide instruction on the following Change Management topics: o Psychology of Change o Change Management Process o Preparing for Change o Managing Change o Reinforcing Change Services to be performed by one qualified/certified professional Prosci Instructor, and one qualified/certified Prosci Training Manager. The lead instructor shall be accredited through Prosci and qualified to deliver and confer certification in the Change Management methodology, the ADKAR® Model, the Change Management Toolkit TM and the Change Management Pilot Professional TM. All training and pre-course work materials to be provided by the vendor. Method of Surveillance: The Government will ensure quality assurance of all tasks and deliverables with 100% verification performed by the designated J17 COR, who will also be one of the course participants. Inspection and Acceptance Criteria: Final acceptance of all work performed, and other deliverables will be performed at the place of delivery by the designated J17 COR, who will also be one of the course participants. Surveillance Staff/Schedule: The specified verifications will be completed each day of the 3-day training course. Performance Goals/Acceptable Quality Level: The vendor is expected to meet the following goals: 1) 100% of all task/deliverables 2) 100% within the timeframes identified 3) No major complaints from the course participants Performance Review and Payments: Based on the general acceptance criteria, and verification/approval of the designated J17 COR, the vendor will be paid in full for services rendered. **********************Wide Area Workflow********************* Information for Wide Area Workflow (WAWF) Invoicing: Use 2 in 1 Type Invoice. To ensure timely payment the vendor should enter the required info in WAWF on the day the material ships from their facility. Contractors/vendors not using WAWF will need to register for WAWF in order to gain access to the new myInvoice functionality. Wide Area Workflow is a secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows government vendors to submit and track invoices and receipt/acceptance documents over the web and allows government personnel to process those invoices in a real-time, paperless environment. WAWF is in accordance with the 2001 National Defense Authorization Act (DFARS 252.232-7003/252.232-7006 Electronic Submission of Payment Requests - January 2004) which requires claims for payment under a Department of Defense Contract to be submitted in electronic form.. As of March 03, 2008, DOD has issued a final rule amending the Defense Federal Acquisition Regulation supplement (DFARS) to require use of the Wide Area Workflow as the only acceptable electronic system for submitting requests for payment (invoices and receiving reports) under DOD contracts. Government credit card would not be utilized for this purchase request. All payments will be processed and submitted through WAWF "only".
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DLA/J3/DSCC/SP4702-15-Q-0068/listing.html)
- Place of Performance
- Address: DLA Headquarters, 8725 John J. Kingman, Fort Belvoir, VA 22060, United States
- Zip Code: 22060
- Zip Code: 22060
- Record
- SN03825986-W 20150807/150806000146-9652e2db8f2ded46ff425e5a01bf81bf (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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