SPECIAL NOTICE
B -- Notice of Intent to award Sole Source to American Customer Service Index, LLC
- Notice Date
- 9/18/2015
- Notice Type
- Special Notice
- NAICS
- 541910
— Marketing Research and Public Opinion Polling
- Contracting Office
- Department of the Navy, Chief of Naval Installations, Chief of Naval Installations Command-MWR/VQ, 5720 Integrity Drive, Bldg 457, Millington, Tennessee, 38055, United States
- ZIP Code
- 38055
- Solicitation Number
- HDQMWR-15-R-0030
- Archive Date
- 10/7/2015
- Point of Contact
- Troy L Milburn, Phone: 901.874.6681, Peggy Baysingar, Phone: 901-874-6512
- E-Mail Address
-
troy.milburn@navy.mil, peggy.baysingar@navy.mil
(troy.milburn@navy.mil, peggy.baysingar@navy.mil)
- Small Business Set-Aside
- N/A
- Description
- HDQMWR-15-R-0030 Commander, Navy Installations Command (CNIC), Millington, TN, a Nonappropriated Fund Instrumentality (NAFI) of the Federal Government intends to award a Sole Source, Firm-Fixed Price contract with a base period (12 months) and 4 option years to American Customer Service Index (ACSI) LLC, 625 Avis Drive, Ann Arbor, MI 48108. This requirement is to measure the quality and customer satisfaction across the four individual military resale activities within the military resale system in relation to each other and the commercial sector. This source possesses specific knowledge and technical capabilities for establishing benchmarks and providing information on customer service satisfaction and performance data to compare, contrast and evaluate military commissary and exchange customer satisfaction performance with the commercial grocery and retail sectors and across each military resale system. The estimated contract is expected to be $816,130.00. This notice of intent is not a request for competitive proposals; however interested parties may identify their interest and capability to respond to the requirement. Interested parties with the capability of meeting the proposed requirements are requested to provide an email to the Contract Specialist listed above by the response date. Such capabilities/qualifications will be evaluated solely for the purpose of determining whether or not to conduct this procurement on a competitive basis. It is at the sole discretion of the NAFI to not compete on a full and open competition basis.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/9405b90a2891a77f08bf96676afb986c)
- Place of Performance
- Address: Commander, Navy Installations Command, 5720 Integrity Drive Bldg 457, Millington, Tennessee, 38054, United States
- Zip Code: 38054
- Zip Code: 38054
- Record
- SN03894274-W 20150920/150919000108-9405b90a2891a77f08bf96676afb986c (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
| FSG Index | This Issue's Index | Today's FBO Daily Index Page |