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FBO DAILY - FEDBIZOPPS ISSUE OF OCTOBER 02, 2015 FBO #5061
DOCUMENT

99 -- TAC-15-21578 (CA CMDB) Computer Associates Configuration Management Database - Attachment

Notice Date

9/30/2015
 

Notice Type

Attachment
 

NAICS

541519 — Other Computer Related Services
 

Contracting Office

Department of Veterans Affairs;Technology Acquisition Center;23 Christopher Way;Eatontown NJ 07724
 

ZIP Code

07724
 

Solicitation Number

VA11815Q0279
 

Archive Date

10/26/2015
 

Point of Contact

Dawn Eimont
 

E-Mail Address

0-9638<br
 

Small Business Set-Aside

N/A
 

Award Number

NNG15SD78B VA118-15-F-0625
 

Award Date

9/26/2015
 

Awardee

HMS TECHNOLOGIES, INC.;1 DISCOVERY PL;MARTINSBURG;WV;25403
 

Award Amount

$2,081,635.05
 

Description

JUSTIFICATION FOR AN EXCEPTION TO FAIR OPPORTUNITY 1. Contracting Activity: Department of Veterans Affairs (VA) Office of Acquisition Operations Technology Acquisition Center 23 Christopher Way Eatontown, New Jersey 07724 2. Description of Action: This proposed action is for a limited competition, Firm-Fixed-Price Delivery Order (DO) issued under the National Aeronautics and Space Administration (NASA) Solutions for Enterprise Wise Procurement (SEWP) V Governmentwide Acquisition Contract (GWAC) for the procurement of brand name Computer Associates Technologies Inc. (CA) Configuration Management Database (CMDB) solution, consisting of CA products including CA Asset Portfolio Management (APM), CA Xtraction, and CA Process Automation (PA) and associated professional services. 3. Description of Supplies or Services: The proposed action is to acquire a comprehensive CA CMDB solution for the VA Network Security Operations Center (VA NSOC). This centralized CA CMDB solution will serve as the unified database for the VA NSOC to record work order trouble tickets and asset configuration management information. This proposed acquisition will consist of the following requirements for software licenses and professional services: a. Software Licenses: Software and perpetual licensing to operate the CA CMDB solution. The software products include CA APM, CA Xtraction and CA PA products. b. Professional Services: Services to support the CA CMDB initial design and configuration, test lab environment implementation, production implementation efforts, and Continental United States based warranty, maintenance, patch, upgrade, and troubleshooting phone support on a 24x7x365 basis. These professional services will ensure the CA CMDB solution will remain operational. The period of performance consists of a base period of 12-months from date of award and two 12-month option periods for continued maintenance support of the CMDB solution. 4. Statutory Authority: The statutory authority permitting an exception to fair opportunity is Section 41 U.S.C. 4106(C)(2) as implemented by Federal Acquisition Regulation (FAR) 16.505(b)(2)(i)(B) entitled, "Only one awardee is capable of providing the supplies or services required at the level of quality required because the supplies or services ordered are unique or highly specialized." 5. Rationale Supporting Use of Authority Cited Above: Based on extensive market research as described in paragraph eight of this document, it was determined that limited competition is viable among NASA SEWP resellers for this CA brand name requirement. This is a brand name justification in support of FAR 11.105, Items Peculiar to One Manufacturer. Only the CA's APM, CA Xtraction and CA PA products can meet all of VA's requirements for an integrated CMDB solution, specifically compatibility and interoperability with the existing infrastructure. CA products are the only products able to integrate with the proprietary code used by VA's currently deployed National Service Desk (NSD) production CA CMDB environment to provide seamless trouble ticket tracking and configuration management. There are no other software products currently available in the marketplace that can integrate CA's proprietary products and code used by the NSD. If VA were to procure a CMDB solution other than CA it would not communicate with the existing NSD trouble ticketing system and developed configurations designed to support VA, and would require significant re-configuration efforts, which would exponentially increase and duplicate efforts and costs for VA. Finally only CA or its authorized resellers can provide the professional services required by VA. Any other source other than CA, or its authorized resellers, would need access to CA proprietary data in order to understand the interworkings of the software at a level required to properly design, configure and implement the required CA CMDB solution. Failure to acquire the aforementioned CA products would result in the NOSC's inability to properly track and triage customer issue and manage assets across the enterprise. 6. Efforts to Obtain Competition: Market research was conducted, details of which are discussed in the market research section of this document. This effort did not yield any additional sources that can meet the Government's requirements. It was determined; however, that limited competition is viable among authorized CA resellers for the required brand name software and associated professional services. Furthermore, in accordance with FAR 5.301 and 16.505(b)(2)(ii)(D), notice of award of the resulting order will be synopsized and this Justification will be posted on the Federal Business Opportunities Page within 14 days of award. Additionally, this Justification will be posted to the NASA SEWP V GWAC website along with the solicitation. 7. Actions to Increase Competition: The Government will continue to conduct market research to ascertain if there are changes in the marketplace that would enable future actions to be competed. 8. Market Research: In February of 2015, the Government's technical experts conducted market research by reviewing other similar software providers. In particular, the technical experts looked at Remedy software which has been in use for several years in VA. While this tool provides similar functionality, it cannot interface with the NSD CA stand-alone tool for tracking trouble tickets, nor can it access or interoperate with the proprietary CA software code which is required to integrate with the existing infrastructure. This market research is an ongoing process which started in 2013 and is continuously being conducted. VA network engineering subject matter experts regularly review industry trade publications and conduct internet research to determine if any other brand name software is available to meet NSOC requirements. Based on this review, the technical experts determined that only CA products can meet the Government's interoperability and compatibility requirements previously discussed, including integration with the NSD tool, which is critical to ensure compatibility with existing trouble ticket and configuration management systems. The Contract Specialist conducted additional market research in May 2015 by utilizing the NASA SEWP V GWAC Provider Look-up tool. It was determined that there are at least four prospective Service-Disabled Veteran-Owned Small Business (SDVOSB) GWAC holders that are resellers of CA products that meet the requirements of this acquisition and therefore limited competition is expected. 9. Other Facts: In late 2010 the consolidated Tier One NSD was established with the intention of realigning 12 existing service desk organizations within the Office of Information and Technology (OI&T) under a single, virtual Service Desk. In January 2013 the Principal Deputy Assistant Secretary for Information and Technology issued a memo titled "Selection of Single Information Technology Service Management (ITSM) Suite," which stated that CA Service Desk Manager was selected as the single ITSM tool. The NSD provides Tier One trouble ticketing support for VA NSOC. This support is intended to continue using the NSD Service Desk Manager tool to create and transfer tickets to the VA NSOC.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/notices/20553813d8ad2cd337b094d1adedf2d1)
 

Document(s)

Attachment
 

File Name: NNG15SD78B VA118-15-F-0625 NNG15SD78B VA118-15-F-0625_1.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=2347182&FileName=NNG15SD78B-001.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=2347182&FileName=NNG15SD78B-001.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN03909531-W 20151002/150930235505-20553813d8ad2cd337b094d1adedf2d1 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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