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FBO DAILY - FEDBIZOPPS ISSUE OF JANUARY 02, 2016 FBO #5153
SOURCES SOUGHT

J -- NOAA Weather Radio (NWR) National Maintenance Contract - Package #1

Notice Date: 12/31/2015
Notice Type: Sources Sought
NAICS: 811213 — Communication Equipment Repair and Maintenance
Contracting Office: Department of Commerce, National Oceanic and Atmospheric Administration (NOAA), Acquisition and Grants Office, SSMC2 - 11th floor /SOU6, 1325 East West Highway, 11th Floor, Silver Spring, Maryland, 20910, United States
ZIP Code: 20910
Solicitation Number: EA133W-16-RFI-00101
Archive Date: 2/16/2016
Point of Contact: Catherine A. Perren, Phone: 301-628-1398
E-Mail Address: catherine.a.perren@noaa.gov
(catherine.a.perren@noaa.gov)
Small Business Set-Aside: N/A
Description: Attachment Attachment 1E3 Attachment 1E2 Attachment 1D5 Attachment 1D4 Attachment 1D3 Attachment 1D2 Attachement 1D1 Attachment 1D Attachment 1B Attachment 1A2 Attachment 1A1 52.215-3 Request for Information or Solicitation for Planning Purposes (Oct 1997) (a) The Government does not intend to award a contract on the basis of this solicitation or to otherwise pay for the information solicited except as an allowable cost under other contracts as provided in subsection 31.205-18, Bid and proposal costs, of the Federal Acquisition Regulation. (b) Although "proposal" and "offeror" are used in this Request for Information, your response will be treated as information only. It shall not be used as a proposal. (c) This solicitation is issued for the purpose of: Information (end of clause) THIS IS NOT A SOLICITATION. This is a Request for Information (RFI); a market research tool used by the Government to gauge the small business marketplace and learn the industry's capabilities. NOAA is also seeking to make a set-aside determination for this requirement. Responses from qualified small businesses in all socioeconomic categories ((HUBZone, 8(a), SDVOSB, WOSB) will assist in that determination. The information requested hereunder is for planning purposes and does not constitute a commitment, implied or otherwise, that a procurement action will be issued or contract awarded. No entitlement to payment of direct or indirect costs or charges by the Government will arise as a result of the submission of information. Responses to the notice will not be returned. The Government will not be liable for or suffer any consequential damages for any improperly identified proprietary information. Proprietary information will be safeguarded in accordance with Government regulations. 1.SCOPE The National Oceanic and Atmospheric Administration (NOAA), National Weather Service (NWS) operates the NOAA Weather Radio (NWR) All Hazard Network to provide continuous transmissions of recorded and live weather and appropriate hazard warning information to the public. A NWR system consists of an audio control console located in a Government Weather Service Office, a transmitter system, including antenna and transmission line, located at a remote site (often collocated with and hosted by a commercial or educational TV/radio transmitter and tower) and a communication link (telephone line, microwave link, Ultra High Frequency (UHF) link, or a combination of these) between the two locations. The "Statement of Work" within this document, pertains to the transmitter system portion of the NWR network only. Systems are installed within the United States and its possessions. The transmitter equipment associated with the transmitter sites listed in Attachments 1Al, NWR Transmitter Systems to be Contractor Maintained, and 1A2, Non-Contractor Maintained Transmitter Systems to be Logistically Supported, were manufactured by Continental Electronics Corporation (CEC), Crown Broadcast (IREC), Armstrong Transmitter Co, and Nautel. There is the possibility of a moderate increase in the size of the NWR network during the contract period, and a subsequent increase in the number and location of NWR transmitter sites listed in Attachments 1Al and 1A2. 2.CONTRACT REQUIREMENTS The Contractor shall provide direct field maintenance support, depot maintenance support, logistics support, and other services to the transmitter systems listed in Attachment 1Al. The Contractor shall also provide the following services: 1)Depot maintenance, logistics support, and other services shall be provided to the transmitter systems listed in Attachment 1A2. 2)Depot maintenance, and logistics support shall be provided for only the Remote Off Air Monitoring System (ROAMS) at the sites listed in Attachment 1B. The Contractor will also be required to provide other miscellaneous support services at transmitter sites such as site surveys, antenna system repairs/refurbishments and RF transmission line repairs and refurbishment, on an emergency and non-emergency basis. The Government reserves the right to maintain by itself, or through other contractual arrangements, individual NWR transmitter sites or groups of sites. Due to possible additions of new transmitter sites through the NWR Network upgrade and expansion process, relocations of existing sites, and changes to cooperative agreements with other parties, the Government reserves the right, with Contractor coordination, to: change, or enhance the transmitter site equipment configuration; change the number of sites and site locations listed in Attachments 1A1, 1A2, and 1B; and, change the depot support requirements for site locations listed in Attachments 1Al, 1A2, and 1B. This contract covers three (3) periods of performance as follows: Phase-In Period - The Contractor shall provide the services required in Section 8.1 (non-incumbent Contractors). Performance Period - The Contractor shall provide the services required in Sections 2, 3, 4, 5, 6 and 7. Phase-Out Period - The Contractor shall provide the services required in 8.2. 3.GOVERNMENT FURNISHED PROPERTY (GFP) 3.1 Government Furnished Data The Contractor shall move and retain all Government-Furnished Data (GFD) provided to its own IT equipment. At the end of the contract, the Contractor shall provide, on Government approved media, copies of all updated data on maintenance and support in the same format as originally provided to the Contractor. The Contractors IT equipment shall adhere to all IT security requirements defined in the contract. The Contractor shall be responsible for the security and maintenance of all GFD transferred to the Contractor. 3.2 End of Contract (EOC) Quantity Definition Within this Statement of Work or referenced Attachments, for GFP with quantities defined as EOC, if the Contractor expends any of the GFP in performing transmitter maintenance or repair, the Contractor shall replenish the GFP to the EOC quantity listed at Contractor expense so the EOC quantity is returned to the government at the completion of the contract. 3.3Government Furnished Test Equipment/Test Beds The Government will provide the contractor with GFP test equipment and NWR transmitter test beds as listed in Attachment 1C1 for use in maintaining and repairing NWR transmitters and validating transmitter assemblies following repair actions. The quantities of equipment listed in Attachment 1C1 are EOC quantities. 3.4NWR Transmitter Spare Parts and Spare Assemblies The Government will provide the contractor with an initial quantity of NWR transmitter spare parts and spare assemblies as listed in the following Attachments: Attachment 1C2a - CEC Transmitter Spare Parts Attachment 1C2b - Nautel Transmitter Spare Parts Attachment 1C2c - Crown Transmitter Spare Parts Attachment 1C2d - Armstrong G100, G300 and G1000 Transmitter Spare Parts Attachment 1C2e - Armstrong G300B and G1000B Transmitter Spare Parts Attachment 1C3a - CEC Transmitter Spare Assemblies Attachment 1C3b - Nautel Transmitter Spare Assemblies Attachment 1C3c - Crown Transmitter Spare Assemblies Attachment 1C3d - Armstrong G100, G300 and G1000 Transmitter Spare Assemblies Attachment 1C3e - Armstrong G300B and G1000B Transmitter Spare Assemblies These parts and assemblies are intended for use in the maintenance and repair of NWR transmitters and will be handled as follows: -- The quantities of parts and assemblies listed and provided in Attachments 1C2a, 1C2b, 1C2c, 1C2d, 1C2e, 1C3a, 1C3b, 1C3c, 1C3d and 1C3e are EOC quantities. 3.5 Major Items Inventory The Contractor shall store, handle and ship from the Contractor's facility, those items listed in Attachment 1C5, referred to as Major Items Inventory (MII). These items are Government Furnished Property (GFP) (NWR Program assets) that shall only be released for issue by verbal or written authorization of the Contracting Officer's Technical Representative (COTR) or Assistant Contracting Officer's Technical Representative (ACOTR). These items are either expendable or repairable major subsystems for use in routine or emergency maintenance of the antenna or transmitter systems. The Government may or may not choose to replenish these items at the Government's expense. 3.6 ROAMS Spare Parts Inventory The Government will provide the Contractor with ROAMS spare parts as listed in Attachment 1C8. These parts are intended for use in the maintenance and repair of NWR ROAMS units. The quantities of equipment and property listed in Attachment 1C8 are EOC quantities. 4.CONTRACTOR MAINTAINED TRANSMITTER SITES The Contractor shall provide all maintenance and maintenance support services for the equipment listed in Paragraph II of Attachment 1D at the NWR site locations listed in Attachment lAl. Upon completion of any action listed below, the transmitter system shall be fully operational and functional at the authorized output power, within required frequency and modulation tolerance, and in compliance with all technical descriptions and specifications of Attachments 1D1, 1D2, 1D3, 1D4, 1D5 (as listed below) and the Original Equipment Manufacturer (OEM) equipment manuals. Attachment 1D1 - CEC (WR300B, WR1000B) Attachment 1D2 - Crown - IREC (WRG100, WRG300, WRG1000) Attachment 1D3 - Armstrong (G100, G300, G1000) Attachment 1D4 - Armstrong (G300B, G1000B) Attachment 1D5 - Nautel (NG300, NG1000) The Contractor, at some time during any visit to a site, shall attempt to arrange for the associated Weather Forecast Office (WFO) to transmit alignment signals for the purpose of verifying signal level on the audio program line and resulting modulation deviation. Any change in signal level from the previous visit shall be reported to the WFO. The Contractor shall notify the WFO when the work is completed and the system is fully operational. 4.1 Maintenance Service and Support Requirements for Field-Maintained Transmitter Equipment For the transmitter equipment listed in Paragraph II of Attachment ID, the Contractor shall provide all labor, transportation, travel, and all replacement and repair parts for maintenance and maintenance support activities at the locations listed in Attachment 1Al. All maintenance and maintenance support visits to a transmitter site shall be documented in accordance with the Site Activity Report identified in Section 6.2.3. Maintenance services shall be provided in such a manner that the availability requirements specified in Section 4.2 are met. 4.l.l On-Site Routine Maintenance As a minimum, the Contractor shall perform routine maintenance once every preventive maintenance cycle period (as defined in Attachment 1A1 for each NWR transmitter site), in accordance with the requirements stated in following four Attachments: •1El "NWR Continental Electronics Transmitter Preventive Maintenance Schedule and Performance Measurements (CEC models WR300B, WR1000B)" •1E2 "NWR Crown Transmitter Preventive Maintenance Schedule and Performance Measurements (Crown models WR-100, WR-300, WR-1000)" •1E3 "NWR Armstrong Transmitter Preventive Maintenance Schedule and Performance Measurements (Armstrong models G100, G300, G300B, Gl000, G1000B)" •1E4 "NWR Nautel Transmitter Preventive Maintenance Schedule and Performance Measurements (Nautel models NG300 and NG1000)". The preventive maintenance cycle periods defined in Attachment 1A1 shall take precedence over any preventive maintenance cycle periods defined in attachments 1E1, 1E2, 1E3 and 1E4. Not all transmitter locations have lightning protection systems installed. The Contractor shall notify the COTR of all contractor-maintained transmitter sites that do not have antenna, A.C. power, or phone line lightning protection equipment or devices properly installed on the transmitter system following routine maintenance visits. The Contractor shall inspect emergency power generators and their fuel tanks as indicated in the "Generator Inspection" column of Attachment 1A1. For sites indicated in Attachment 1Al as "L" for Look, the Contractor shall only inspect the generator. For sites indicated in Attachment 1Al as "R" for Run, the Contractor shall both inspect and test the generator/automatic transfer switch verifying normal operation. Generator inspection and testing shall be accomplished in accordance with the procedures contained in the section entitled "Backup Generator and Automatic Transfer Switch Checks and Testing" of Attachments 1E1, 1E2, 1E3 and 1E4. The Contractor is not authorized to perform any maintenance or repair actions on any generator, only to inspect the generator or verify correct operation using the procedure above. The Contractor shall notify the cognizant WFO prior to and upon the completion of any generator run testing performed. If the generator system does not operate as expected when verified using the above procedure, the Contractor shall immediately notify the cognizant WFO and the COTR of issues observed, so they may notify appropriate NWS regional facilities' personnel. All generator inspections and run tests shall be included in site activity reports as defined in section 6.2.3. At sites where generators will be run, training will be provided to Contractor personnel on generator operation. The Government reserves the right to periodically modify the "Maintenance Schedule" attachments defined in this section. In addition, the maintenance data log attached to the transmitters shall be updated and a copy of the log submitted to the designated Government offices per the requirements of Section 6.2.2. The Contractor shall notify and coordinate with the WFO no less than 48 hours in advance of a routine visit. The Contractor shall allow that WFO to coordinate the visit and also to determine if external conditions such as impending weather will require a delay in the routine maintenance visit. 4.1.2Routine Remote Monitoring The Contractor shall remotely monitor the Contractor maintained transmitters on a monthly basis to verify that parameters are within specifications. Monitoring shall be done using Transmitter Specific dial-in software and ROAMS audio monitoring on CEC, Crown, Armstrong and Nautel transmitters. 4.1.3 Corrective Maintenance The Contractor shall perform all corrective maintenance whether identified by the Contractor or requested via a service call. When corrective maintenance is required due to a service call, routine maintenance in accordance with Section 4.1.1 shall also be performed prior to leaving the transmitter site. 4.1.4 Maintenance Service Requirements for Transmitter Site System Equipment The Contractor shall maintain the transmitter site systems equipment items listed in Paragraph II.5 through II.11 of Attachment 1D, with the exception of maintenance work that requires a certified transmission tower climber. For these items, the Government will make available replacement or repair parts from MII (Attachment 1C5) stored at the Contractors facility. The Government will bear all costs associated with shipping these parts to the field, billable by the Contractor to a specific shipping costs CLIN associated with the awarded contract. Transmitter site systems maintenance work that requires a certified transmission tower climber will be handled in accordance with Section 7, Miscellaneous Services on an emergency and non-emergency basis. 4.1.5 Required Maintenance Services The Contractor shall repair, test and align the transmitter assemblies listed in Attachment 1C3 received from the site locations listed in Attachment 1Al. Each assembly received shall be repaired using best commercial practices, tested using Government-approved test procedures and fixtures as required in Section 9, and aligned in accordance with OEM specifications. Each assembly shall then be tested for proper functioning in accordance with OEM specifications and "burned-in" in the GFP Depot Test Bed transmitter for a minimum of 16 hours. These assemblies shall then be restocked for future issuance. Methods and procedures' for repairing, servicing, testing and aligning transmitters and assemblies shall be approved by the Government to ensure that repaired equipment and assemblies meet original transmitter system specifications. The technical descriptions and specifications of the transmitter equipments are included in Attachments 1D1 through 1D5. If a transmitter assembly is deemed un-repairable by the Contractor, the Contractor shall replace it with a new assembly at Contractor expense. 4.1.6 Warranty Maintenance and Parts Support for Contractor Maintained Transmitter Systems Some Contractor Maintained NWR transmitter equipment is still under the Original Equipment Manufacturer (OEM) parts warranty. NWR transmitter warranty expiration dates for Contractor maintained systems are listed in Attachment 1Al. The Contractor shall be responsible for all routine and corrective maintenance of NWR transmitters still under OEM warranty, but the Contractor shall ensure that any defective parts and assemblies under warranty are returned to the OEM for warranty repair or replacement. The Contractor shall be responsible for all warranty parts tracking. All warranty repair activity shall be reported in the monthly maintenance and status reports (Section 6.2). 4.2 System Availability The NWR transmitter system operates 24-hours-a-day, 365-days-per-year. Site outage time for Contractor maintained transmitter systems shall not exceed an average of 88 hours per-year/per-site, when averaged across all Contractor maintained sites listed in Attachment 1A1. 4.2.1 Site Outage and Restoration A site outage is defined as the loss of ability to transmit broadcast quality audio at the required output power. Site outages caused by "Acts of God" or vandalism shall be corrected as soon as possible under Section 7.1. Restoration time and cost shall be coordinated with COTR for these types of outages. Current weather conditions or forecasts for the affected site area will determine the urgency of the restoration. All other site outages shall be corrected so that the Mean Time to Restore (MTTR) shall not exceed 18 consecutive hours. The maximum restoration time for any site outage shall not exceed 48 consecutive hours (including nights, weekends and holidays, regardless of Contractor's normal business hours) for all corrective service calls, unless an extended period is granted by the COTR. Any extension request shall be made to the COTR within 48 hours of the site outage. COTR authorized extensions may include but will not be limited to lack of GFE spare parts due to the Governments discretion, requests by the controlling WFO, and unsafe working conditions. The Contractor shall provide a means to guarantee that calls for service will be answered and responded to 24-hours-a-day, 365-days-per-year. Outage time starts when the Contractor is notified of a problem or when an attempt is made to notify the Contractor through the specified calling means above and the Contractor cannot be reached. The outage time ends when: (1) the Government is notified by the Contractor that the system is repaired and is available for use, and that broadcast-quality audio is again being transmitted at full authorized output power and the transmitting system meets all the required technical specifications of Attachment 1D1, 1D2, 1D3, 1D4, 1D5, and the OEM equipment manuals; and (2) the Government monitoring system, as applicable, verifies the quality of the received signal. 4.2.2 Degraded Operational Capability Notification of Outage A transmitter site is considered in a degraded operational mode if the site is operating at full authorized power and is transmitting broadcast quality audio, but has components which are not operating to their full capacity. The Contractor shall perform corrective maintenance on a degraded site as described in Section 4.1.3. The Contractor shall respond to an operationally degraded site within 72 hours of notice and restore it to full operation within 120 hours. A site outage is considered an emergency and has precedence over a degraded site. COTR authorized extensions may include but will not be limited to lack of GFE spare parts due to the Governments discretion, requests by the controlling Weather Office, and unsafe working conditions. 4.2.3 Notification of Outage The Contractor shall provide telephone contact information to the Government for notifying the Contractor of outages. Outage calls shall be answered and responded to 24-hours-a-day, 365-days-per-year. It is the responsibility of the Contractor to ensure that notification can be made per specified service calling means. The Contractor shall obtain approval from the WFO before performing any routine or corrective maintenance that would cause an outage. Upon completion of the maintenance service: (1) the forecast office shall be notified that the transmitter is repaired, available for use, and broadcast-quality audio is again being transmitted at full authorized output power; (2) the transmitting system meets all the required technical specifications of Attachment 1D1, 1D2, 1D3, 1D4, 1D5, and the OEM equipment manuals; and, (3) the Government monitoring system, as applicable, verifies the monitored transmitter parameters are within the prescribed limits and the received signal is of good quality. 4.2.4 False Repair Calls (FRC) The Contractor should expect to receive service calls that are not directly related to a failure of the NWR transmitter system. When the Contractor responds to a service call that is subsequently classified as a FRC, the Contractor will notify the COTR or ACOTR and so note and document the cause and effect of the NWR transmitter outage in the Monthly Maintenance Activity Report. Historically, less than 8 percent of all service calls have been classified as a FRC in the past. However, there is no guarantee that this rate will continue. 4.3 Annual Signal Strength Measurement The Contractor shall perform annual signal strength measurements at each contractor-maintained transmitter site to ensure that overall system performance has not deteriorated. The signal strength measurements shall be made at a minimum of eight different land locations that are approximately 45 degrees apart and a minimum of 5 to a maximum of 20 statute miles radius from the transmitter site (the Contractor shall use the same locations as used the previous year and each year thereafter for continuity). The time interval between the annual measurements shall be from 9 to 13 months. The government will provide the contractor with previous signal strength reports for each site (where available) to show the annual signal strength measurement locations. A signal strength measurement report shall be provided to the Government (COTR) within 15 days of the performed measurements. These reports shall be delivered in Microsoft Excel format and provide the following information: a.Transmitter Location b.Transmitter Frequency c.Transmitter Call Sign d.Transmitter Type/Manufacturer e.Transmitter Output Power f.Transmitter Antenna Type, Height and Orientation g.Signal Strength Measurements, in both microvolts/meter and dB microvolts/meter h.Date of measurements i.Address or geographical descriptor of each measurement location j.Radial distance from transmitter antenna to each measurement location, accurate to within 0.1 miles k.Measurement device used to collect signal strength data The measurements at all sites shall be performed using calibrated (traceable to National Institute for Standards and Technology (NIST)) test equipment designed to measure RF field strength in the appropriate units and using identical measurement procedures. 4.4 Contractor Personnel Technical Requirements All Contractor personnel performing routine and corrective maintenance on the NWR transmitter system shall have appropriate technical qualifications, training, and experience to perform the required work on high power radio frequency (RF) VHF FM transmitter systems. No field personnel shall be replaced by someone less qualified than the originally proposed person. 4.5 Contractor Performance Monitoring The Government reserves the right to monitor the routine and corrective maintenance performance of the Contractor at any NWR transmitter site listed in Attachment 1Al. 5.NON-CONTRACTOR MAINTAINED TRANSMITTER SYSTEM MAINTENANCE SUPPORT SERVICES AND REQUIREMENTS The Government, either using its own personnel or through contractual arrangements with other parties, provides on-site maintenance for additional NWR transmitter systems. These sites will be referred to as "Non-Contractor Maintained". The Contractor will provide the following maintenance support services for the equipment listed in Paragraph I of Attachment 1D for the Non-Contractor maintained transmitter system sites listed in Attachment 1A2. In addition, the Contractor will provide logistics support and depot maintenance of the ROAMS system only for all sites listed in Attachment 1B. 5.1 Logistics Support The Contractor shall provide and maintain a warehouse facility for meeting the logistics support requirement. The Contractor will receive requests for parts and assemblies listed in Attachments 1C2 and 1C3, including shipping, to Non-Contractor maintained sites listed in Attachment 1A2. Requests will be either on a routine or emergency basis. The Contractor shall provide a point of contact for ordering logistics items for Non-Contractor-maintained transmitter sites. All logistics items, whether expendable or repairable, shall be maintained by the Contractor, and shall ensure that all emergency and routine requests are processed within the specified time period. The Contractor shall demonstrate, upon request, proper stock levels, stock maintenance, scrap management and shipping methods during periodic and unscheduled visits by the Government. 5.1.1 Response to Routine Requests A request for logistics support is considered routine if the requirement is for a site operating in a degraded mode as defined in Section 4.2.2. The Contractor shall respond to routine requests for logistics support and will ship all items within 72 consecutive hours (including nights, weekends and holidays regardless of Contractor's normal business hours) of initial request. Shipment of the required parts shall be F.O.B. Destination. The Contractor shall bear all shipping costs associated with routine logistics support requests. The Contractor shall notify the COTR or ACOTR of apparent excessive or inappropriate requests for logistics support from transmitter sites listed in Attachment lA2, and lB, by the next business day. The COTR or ACOTR will instruct the Contractor on the disposition of these types of logistics support request. 5.1.2 Response to Emergency Requests A request for logistics support is considered an emergency if a site has experienced an outage as defined in Section 4.2.1. The Contractor shall respond to emergency requests for logistics support and will ship all items within 24 consecutive hours (including nights, weekends and holidays regardless of Contractor's normal business hours) of initial request. Shipment shall be F.O.B. Destination. Emergency shipments shall be shipped for next day delivery, where this type of service is available. The Contractor shall bear all shipping costs associated with emergency logistics support requests. 5.1.3 Excessive Logistics Requests The Contractor shall notify the COTR or ACOTR of apparent excessive or inappropriate requests for logistics support from transmitter sites listed in Attachment lA2, and lB, by the next business day. The COTR or ACOTR will instruct the Contractor on the disposition of these types of logistics support request. 5.2 Repair and Technical Consulting Services for Attachment 1A2 sites The Contractor shall provide repair services and expert technical consulting services relating to the transmitter systems specified in 1D, Paragraph I. This includes resolution of all technical questions, on the transmitter system equipment listed in Attachment 1D, Paragraph I, and on the transmitter assemblies (listed in Attachment 1C3) received from the Non-Contractor maintained transmitter system site locations. Each assembly received shall be repaired and tested using best commercial practices, and aligned in accordance with OEM specifications to assure proper functioning of the assembly. These assemblies shall then be restocked for future issuance. Each assembly repaired shall be subjected to a 16 hour burn in test prior to the restocking process. Methods and procedures for repairing and servicing transmitters and assemblies will be approved by the Government to ensure that repaired equipment and assemblies meet original transmitter system specifications. 5.3 Warranty Maintenance and Parts Support for Non-Contractor Maintained Transmitter Systems Some Non-Contractor Maintained NWR transmitter equipment is still under the Original Equipment Manufacturer (OEM) parts warranty. NWR transmitter warranty expiration dates for non-Contractor maintained systems are listed in Attachment 1A2. The Contractor shall ensure that any defective parts and assemblies received from non-Contractor maintained transmitter systems under warranty are returned to the OEM for warranty repair or replacement. The Contractor shall be responsible for all warranty parts tracking. All warranty repair activity shall be reported in the monthly maintenance and status reports (Section 6.2). 5.4 Logistics Replenishment for Attachment 1B Sites The Contractor is responsible for providing logistics and depot maintenance support for only the ROAMS units at the sites listed in Attachment 1B. A complement of spare ROAMS units will be supplied by the Government as listed in Attachment 1C8 5.5 Contractor Performance Monitoring for Attachment 1A2 and 1B Sites The Government reserves the right to monitor the repair and logistics support service performance of the Contractor provided toany NWR transmitter site listed in Attachment 1A2 and 1B. 6. Program Support The Contractor shall provide the following NWR national transmitter maintenance support functions and required monthly reports. 6.1 Support Functions The Contractor shall perform the following functions in support of the NWR National Maintenance Program. 6.1.1 Program Management The Contractor Program Manager (PM) shall coordinate and provide quality control performance under the NWR transmitter maintenance and support contract. The Contractor PM shall be the focal point between the NWR Program Office/COTR, and the Contractor. 6.1.2 Test Equipment Maintenance The government-furnished test equipment listed in Attachment 1C1 shall be maintained and kept in current calibration at contractor expense. The calibration period shall be as noted in Attachment 1C1. The test equipment calibration shall be performed by the equipment manufacturer or by a calibration laboratory approved by the Government. The special test equipment manufactured by Scientific Radio Systems, Inc. (SR Systems on Attachment 1C1) will be calibrated by the Contractor according to the procedures in the equipment manuals or by Contractor prepared procedures approved by the Government. All test equipment used in the performance of this contract shall be maintained and kept in current calibration in accordance with manufacturer's recommendations and traceable to NIST. 6.1.3 ROAMS Programming The Contractor shall provide remote programming services for ROAMS units at any transmitter site identified in Attachments 1A1, 1A2 or 1B upon request. The Government will provide the Contractor with ROAMS programming training, if required. 6.1.4 Technical Consulting Services The Contractor shall provide expert technical consulting services relating to the transmitter systems specified in Attachment ID, Paragraph II. This includes resolution of all technical questions on the transmitter system equipment and the major transmitter assemblies listed in Attachment ID, Paragraph II. 6.1.5 Logistics Support For Major Items Inventory All MII items shall be stored at the Contractor facility. The disposition of repairable MII assemblies will be directed by the Government. The Contractor may be directed by the Government to repair these to the extent the Contractor has the means. These repairs will be tasked according to Section 7 of this SOW. Replenishment costs of expendable MII parts and repairable assemblies will be borne by the Government. The Contractor shall report the stock levels of MII items in the Monthly Status Report (Section 6.2.1). The report shall include the quantity and types of assemblies. 6.2 Reports The Contractor shall provide the following reports to the COTR, and other designated parties. All reports shall be submitted as soft copies, except where specifically defined as hard copies. With the exception of the Site Activity Report, all reports shall be submitted to the COTR on CDs in Microsoft Office Word 2003 (or later version) word processing or Microsoft Excel 2003 (or later version) format. The Specific format of reports will be subject to Government approval, unless otherwise specified. In addition to reporting on Contractor Maintained sites, all reports shall include activity and information pertaining to non-Contractor maintained sites if that option has been exercised. If required, the Government may direct the Contractor to add the marking "For Official Use Only" on selected portions of the reports. 6.2.1 Monthly Status Report The Contractor shall provide a report describing all significant actions under the contract, any outstanding items requiring action by the Government, unresolved problems of importance to the Government and quality assurance activities. An on-going summary of all significant actions performed under the contract including miscellaneous services, Major Items Inventory shipments, and actions in response to contract modifications and other authorizing documents shall be updated each month and provided as part of this report. Each monthly status report shall contain a Microsoft Excel formatted listing showing the usage of transmitter parts and assemblies in repairing systems for all manufacturers. The report shall include usage of parts and assemblies for the past month and a cumulative usage of parts and assemblies over the past one year period. The report shall also include a summary of assemblies received for repair, actual assemblies repaired and assemblies deemed un-repairable for the past month. Each miscellaneous service performed or other authorizing document shall be a major topic heading in the report with all actions performed under that heading listed as subtopics under the major topic heading. The subtopics shall be grouped together into like items and summarized at the end of the report with full cross references to the major topic headings and subtopics. The Contractor shall maintain an archived CD backup copy of each status report submitted. A soft copy of an executive summary of the monthly status report shall be submitted to the Contracting Officer (CO) and the COTR. 6.2.2 Monthly Maintenance Activity Reports The Contractor shall provide reports containing a summary of maintenance activities on Contractor-maintained transmitter systems. These reports shall be summarized by station and state with all activities reported for each station. Reports by station and state shall be prepared for the Central Region (CR) stations, the Eastern Region (ER) stations, and the Southern Region (SR) stations listed in Attachment 1Al. These reports shall be provided in electronic format, respectively, to: Central Region: National Weather Service, Central Region 7220 N.W. 10lst Terrace Kansas City, MO 64153-2371 Attn: W/CR43, Electronics Program Manager Eastern Region: NWS Eastern Region Headquarters 630 Johnson Avenue Bohemia, NY 11716-2613 Attn: W/ER41, Electronics Program Manager Southern Region: National Weather Service, Southern Region 819 Taylor Street, Room 10A26 Fort Worth, TX 76102 Attn: W/SR41x4, Electronics Program Manager The information for all stations in each state and NWS region shall be combined into a single report for the total Contractor-maintained program. This report shall be provided to the COTR. These reports shall include the following information, as a minimum: Information DescriptionDelivery Format Reliability Summary Microsoft Excel Mean Time Between Failures (MTBF) Summary Microsoft Excel Mean Time to Restore (MTTR) SummaryMicrosoft Excel Maintenance Activity SummaryMicrosoft Excel Repair Call Time SummaryMicrosoft Excel False Repair Call SummaryMicrosoft Excel Non-transmitter related outage hoursMicrosoft Excel Transmitter related outage hoursMicrosoft Excel Maintenance call type analysisMicrosoft Word or Microsoft Excel Maintenance action cause analysisMicrosoft Word or Microsoft Excel Reported/unreported transmitter repairs summaryMicrosoft Excel Monthly maintenance action documentation, including site data, transmitter maintenance data log and maintenance commentsMicrosoft Word or Microsoft Excel Report information shall be delivered in the format specified in the table. Summary information reports shall be summarized by NWR site, state, NWS region and overall summaries. Reliability, MTBF and MTTR summaries shall including reporting of all raw data used to calculate the summary numbers. The maintenance reports for all regions shall be submitted on CDs. The Contractor shall maintain an archived CD backup copy of each maintenance report submitted to the COTR. 6.2.3 Site Activity Report The Contractor shall complete site activity reports by documenting all routine and corrective maintenance activity at contracted NWR sites in the NWS Engineering Management Reporting System (EMRS). Site activity reports shall be completed in EMRS within two weeks of any routine or corrective maintenance activity at a contracted NWR site. Reports shall be routed through the cognizant WFO in EMRS for review and final approval. Site activity reports shall contain detailed descriptions of all diagnostic and repair activities performed at a particular site, including any spare parts and assemblies that were used in performing corrective maintenance actions. Site activity reports shall also indicate if the preventive maintenance included an "end to end alignment" check of the transmitter. An end to end alignment consists of verifying transmitter audio input levels and RF deviation using the 1050 Hz tone and NWR Specific Area Message Encoding (SAME) signal inputs from the WFO Console Replacement System (CRS) that is the source of audio input for the transmitter, as defined in Attachments 1E1, 1E2, 1E3 and 1E4. 6.2.4 Logistics Activity Database NWR transmitter logistics activity shall be tracked via a Contractor provided database applicataion. The database shall contain as a minimum: transmitter site identification (SID), transmitter call sign, transmitter serial no., transmitter site location, part no., part description, quantity requested, date of request, initial stock quantity, replenishment quantity, returned to stock quantity, current balance, total quantity used to date and applicable Contractor document control number(s). The Government may at times request the Contractor to furnish a report from the database information. That report may be requested at the Government's option, to be submitted to the COTR on CDs utilizing Microsoft Office Word 2003 (or later version) word processing or Microsoft Excel 2003 (or later version) application software up to 12 times per year. 6.2.5 Contractor Maintained NWR Transmitter Site Data Report The Contractor shall provide a report, within 90 days after contract award, containing current, up-to-date site data of NWR transmitters maintained by the Contractor. That report shall be submitted to the COTR on CDs utilizing Microsoft Excel 2003 (or later version) application software. The report shall be updated and sent to the COTR when any data for a NWR Transmitter site has changed. The Government will initially provide known NWR transmitter site data to the Contractor on those sites the Contractor is responsible for maintenance. A sample of a NWR transmitter site data sheet is provided in Attachment 5D. The Contractor shall not assume this data to be complete or correct. The site data report shall contain, as a minimum, a Master Transmitter Site Data spreadsheet which includes all information fields listed on Attachment 5D, for each NWR transmitter site for which the Contractor has maintenance responsibility. Any changes in NWR site data from the previously delivered report, shall be highlighted in the spreadsheet. 7. MISCELLANEOUS SERVICES The Contractor shall provide, on an as-needed basis, the miscellaneous services described in the following paragraphs which may be ordered periodically by the Government. Miscellaneous services are comprised of both emergency and non-emergency services. The Government will not be required to place any orders for such services, but will have the right to place orders which may include a cumulative yearly quantity of 8,320 service hours. This maximum level shall not be interpreted as setting a level of obligation for ordering or use on the part of the Government, but shall serve as a yearly ceiling for ordering. 7.1 Emergency Services The Contractor shall respond to verbal and/or written requests by the COTR or ACOTR to provide emergency work associated with Contractor-maintained or Non-contractor-maintained NWR transmitter sites listed in Attachments 1Al and 1A2. Emergency work is that which is required to restore a NWR transmitter system to full operational status, due to the criticality and time-sensitive nature of the NWR transmitter network and Program. Any services that are normally provided under Section 4 or Section 5 of this Statement of Work is excluded from this Section. Emergency services work may include, but not be limited to, antenna system repair/replacement, transmitter system repair, refurbishment or replacement, or any service(s) specified within Section 7 and classified as an "emergency" by the COTR or ACOTR. The Contractor shall begin work on all emergency services requests within 24 hours of receiving the request and shall provide the COTR or ACOTR with a written or verbal estimate of the cost and time required to complete the work. The Contractor shall undertake these services as specified in the ADDENDUM"H" contract clause Procedures for placing Miscellaneous Services task orders. Within ten (10) days of completing services, a site activity report shall be issued in accordance with Section 6.2.3. All Emergency services work shall be invoiced on a time and materials basis under CLIN xxxx. 7.2 Non-Emergency Services The Contractor shall respond to written requests by the COTR or ACOTR to provide non-emergency miscellaneous services work as defined in sections 7.2 through 7.7 of the statement of work. The Contractor shall provide the COTR or ACOTR with a proposal and cost quote for the work in writing within 7 business days of receiving a request for non-emergency services work. Any services that are normally provided under Section 4 or Section 5 of this Statement of Work is excluded from this Section. If the COTR decides to proceed with the work after reviewing the Contractors proposal, the COTR will submit a purchase request to the CO along with the Contractors proposal to have the non-emergency work added to the contract under a unique contract modification. Non-emergency services can be performed on a fix cost or time and materials basis, whichever the Government determines to be more appropriate for the specific task. Within ten (10) days of completing services, a site activity report shall be issued in accordance with Section 6.2.3. 7.2.1 Site Studies Upon issuance of a Non-Emergency Maintenance Service Order, the Contractor shall be responsible for performing and documenting detailed technical surveys of identified transmitter facilities within a service area to determine the suitability for installing a NWR transmitter system. A service area is defined as the geographic area in which an 8.0 micro volt per meter (18 dBuV/m) signal strength (or greater) is present and is to be measured on eight radials over land (N, NE, E, SE, S, SW, W and NW) from the NWR antenna site. A written report shall be submitted to the COTR within thirty (30) days after issuance of an order for each study performed. The report shall be delivered in Microsoft Office Word 2003 (or later version), or other Government approved format. 7.2.1.1 Exploratory Site Study Upon issuance of a Non-Emergency Maintenance Service Order, the Contractor shall perform a Exploratory Site Study for determining location of prospective sites which will meet the requirements of a service area (as defined in Section 7.2.1) and provide detailed technical information on the building for the transmitter equipment and tower facilities for the antenna system at these sites. A written report shall be submitted to the COTR within thirty (30) days after issuance of an order for each study performed. The report shall be delivered in Microsoft Office Word 2003 (or later version), or other Government approved format. The Government will make the final selection of a tower facility within a designated service area upon receipt of the written report(s). 7.2.1.2 Specific Site Study Upon issuance of a Non-Emergency Maintenance Service Order, the Contractor shall perform a specific site study on a specific tower facility designated by the Government that is within a given service area (as defined in Section 6.2.1) for the purpose of gathering the necessary technical information for an installation or relocation of a transmitter system. A written survey report shall be submitted to the COTR within thirty (30) days after issuance of an order for each study performed. The report shall be delivered in Microsoft Office Word 2003 (or later version), or other Government approved format. 7.3 Site Installations and Relocations Upon issuance of an Emergency or Non-Emergency Maintenance Service order, the Contractor shall be responsible for the installation of a new NWR transmitter system, the relocation of an existing system, or deactivation of an existing system. 7.3.1 New Site Installations Upon issuance of an Emergency or Non-Emergency Maintenance Service, the Contractor shall complete or support the completion of new site installations as per sections 7.3.1.1 and 7.3.1.2. 7.3.1.1 Contractor Installations The Contractor shall not begin any installation work on a transmitter system until notified by the Government that a contract for the use of the tower and building facility has been signed, and the Contractor has received an "Authorization to Implement" notification from the Government. The Contractor shall have full responsibility for installation of the transmitter system at the tower and building facility and shall, within thirty (30) days of equipment availability, provide all material, facilities and services required to make the system fully operational such as antenna and coaxial cable mounting, cabling, connectors, isolators (if required), audio lines within the station facility, transmitter venting, or air conditioning (if required), lightning protection circuitry and all power and cable connections between the station power panels and the transmitters. The Contractor shall be responsible for obtaining all necessary clearances for personnel and material access to the site. The Government reserves the right to inspect and approve any and all work performed by the Contractor on a new site installation. 7.3.1.2 Non-Contractor Installations The Government reserves the right to install transmitters using resources other than services provided by the Contractor. The OEM will generally install these sites. Upon issuance of a Non-Emergency Maintenance Service, the Contractor shall assist in the installation of a transmitter system by someone other than the Contractor. The Contractor will also receive up to 8 hours of training on the new equipment if identified in the Non-Emergency Maintenance Service. The Contractor shall monitor the installation process and resulting operation of the equipment including RF interference and purity of RF frequency spectrum. Any deviations from best commercial practices or deviations from proper operation as defined in the technical specifications of Attachments 1D1, 1D2, 1D3, 1D4, 1D5, and the OEM manuals, shall be reported to the COTR or ACOTR as soon as possible. 7.3.2 Site Relocation Upon issuance of a Non-Emergency Maintenance Service, the Contractor shall be responsible for the relocation of an existing NWR transmitter system to a new location within thirty (30) days of receipt of a Non-Emergency Maintenance Service. The Government may request such assistance as help in selecting a new site within the existing service area, and either or both a exploratory site study and separate site study as outlined in Section 7.2.1. The requirements of Section 7.3.1.2 also apply to site relocations. In addition, the Government may request assistance in removing a transmitter system from an existing site and shipping it to a new location. 7.3.3 Radiation/Intermodulation Interference During the course of site installations and relocations, the Contractor shall take all the necessary precautions to eliminate radiation interference to a NWR transmitter system from other transmitting equipment and to eliminate any radiation emanating from the NWR transmitter system that may interfere with the normal services of other communications and broadcast systems, devices, services, or facilities within or outside the United States. The Contractor shall correct radiation interference problems arising after a Contractor installation of a NWR transmitter system, where it has been proven that the transmitter system is not performing in accordance with specifications. In all other cases, interference problems will be the Government's responsibility and corrected under Section 7.6. 7.4 Modifications Upon issuance of an emergency or non-emergency miscellaneous services order, the Contractor shall have the capability to design and accomplish modifications to the NWR transmitter system in accordance with instructions and requirements issued by the Government. 7.5 Technical Training The Contractor shall, by issuance of a Non-Emergency Maintenance Service order, provide at its facility, or at a Government designated site, training for electronics technicians in the theory and maintenance of the NWR transmitter systems. 7.6 Other Services In addition to the services outlined above, the Government may issue an Emergency or Non-Emergency Maintenance Service for the Contractor to provide such other support services as: transmitter venting; installation of lightning protection kits; assistance in the resolving of radiation/intermodulation interference problems (as defined in Section 7.3.3); constructing transmitter shelters; ordering and stocking of antenna system components; antenna system installations, repairs or replacements that require a certified tower climber; repairs caused by "Acts of God" and vandalism; replacing assemblies, repairable and non-repairable, not returned from Non-Contractor-maintained sites (Attachment 1A2), supporting inventory requests, and any other services needed of a similar nature to support the NWR transmitter systems. Other services may include upgrading transmitters and GFP and the purchasing substitute property by the Contractor for the Government under this contract. 7.7Site Survey Upon issuance of a Non-Emergency Maintenance Service Order, the Contractor shall be responsible for conducting a site survey at an existing NWR transmitter site. The site survey will involve the Contractor gathering information about specific components located at a transmitter site. This includes information about items needed for the upkeep or replacement of the transmitter, information about emergency power, utility power, antenna system and cabling, etc. During the site survey, the Contractor shall gather all required data pertaining to a specific transmitter site, as defined by the Government. Site surveys shall be completed and submitted to the COTR within thirty (30) days after issuance of an order for each site study performed. 8. CONTRACTOR TRANSITION SERVICES The Contractor will perform the following Phase-In and Phase-Out service as required. 8.1 Contractor Phase-In Services (Non-Incumbent Contractor Only) For a non-incumbent Contractor, the first 10 weeks of contract execution will constitute the Phase-in period. The Contractor shall complete all personnel security screening and IT security training requirements identified in section 10 during the Phase-In period. During the first 8 weeks of the Phase-in period, the Contractor shall provide the services required in Section 8.1.1 through 8.1.4 inclusive in such a manner as to not interfere with performance of maintenance and logistics services by the incumbent Contractor. Starting at midnight (Eastern Time) on the last day of week 8 of the Phase-In period, the Contractor shall then become fully responsible for the services required in Sections 4, 5, 6, 7 and 8.1 of this Statement of Work, as the incumbent contractor will cease to perform these requirements. The services required Sections 4, 5 6 and 7 of this Statement of Work will be priced and performed as part of CLINS 0002, 0003 and 0004 of this contact starting at midnight (Eastern Time) on the last day of week 8 of the Phase-In period. The services required by Section 8.1 of this Statement of Work shall be priced and performed as part of the CLIN 0001 of the Contract. The Contractor shall be responsible for the shipping of all GFP listed in Attachments 1C1 through 1C8. The GFP will be provided FOB origin by the Government. FAR Clause 52.245-1 ALT I,is incorporated as part of this contact. The Contractor shall perform a complete inventory and inspection of all incoming GFP within 60 days after receipt of all items. Once the Contractor has performed a complete inventory of the GFP, a detailed copy of the inventory results shall be provided to the COTR, who serves as the property administrator for this contact. If GFP is received by the Contractor in a condition not suitable for its intended use, the Contractor shall notify the Contracting Officer within 60 days. Any such claim for reimbursement by the Government must be made within this time period. Failure to notify the Contracting Officer, in writing, within this time period will result in an automatic waiver of the contractor's right to reimbursement. The Government will schedule a meeting within 2 weeks of contract award with both the new Contractor and the incumbent contractor present to discuss and coordinate specific details of Phase-In requirements for the new contractor and Phase-Out requirements for the incumbent contractor as defined in section 8.1. 8.1.1 Familiarization of Contractor/Indoctrination During the first 8 weeks of the Phase-In period, the Contractor shall inspect every transmitter location listed in Attachment 1Al, accompanied by the incumbent Contractor, for instructional purposes, and by a Government representative, if necessary. The Contractor shall coordinate with the incumbent contractor in scheduling visits to the sites. The Contractor shall ensure that it receives and understands site access procedures, site equipment and maintenance logs, filing systems, and status of any ongoing projects for every NWR site in Attachment 1A1. The Contractor shall accept all required keys, lock combinations, parking permits, etc. required for site access from the Government or its designated representative. 8.1.2 Spare Parts and Assemblies The incumbent contractor will package and prepare a minimum of 50% of each line item of the spare parts and assemblies in Attachments 1C2, 1C3 and 1C8 for shipment to the new Contractor no later than 4 weeks after the start of the Phase-in period. Once the new Contractor is notified by the Government that the incumbent contractor has these parts and assemblies ready for shipment, the new Contractor shall arrange to have the parts shipped to their facility at the new Contractors expense. The incumbent contractor will package and prepare the remainder of the spare parts and assemblies in Attachments 1C2, 1C3 and 1C8 for shipment to the new Contractor no later than 10 weeks after the start of the Phase-in period. Once the new Contractor is notified by the Government that the incumbent contractor has these remaining parts and assemblies ready for shipment, the new Contractor shall arrange to have the parts shipped to their facility at the new Contractors expense. 8.1.3 Test Equipment, Transmitter/Antenna Systems and other GFP Inventory The incumbent contractor will package and prepare the test equipment and GFP listed in Attachments 1C1, 1C5, 1C6 and 1C7 for shipment to the new Contractor no later than 10 weeks after the start of the Phase-In period. Once the new Contractor is notified by the Government that the incumbent contractor has the test equipment and GFP ready for shipment, the new Contractor shall arrange to have this GFP shipped to their facility at the new Contractors expense. If the new Contractor declines the use of any test equipment, the Contractor must notify the COTR prior to shipment from the incumbent contractor. 8.2 Contractor Phase-Out Services The Government may exercise an option for a 10 week Phase-Out period under CLIN 5000 of this Contact. For the first 8 weeks of the Phase-Out period, the Contractor shall maintain operations and continue to provide all the services required in Sections 4, 5, 6 and 7 of the Statement of Work under other CLINs of this Contact. The Contractor shall also perform the requirements outlined in Section 8.2.1 through 8.2.3 during the entire Phase-Out period as part of CLIN 5000 of this Contact. 8.2.1 Government Furnished Property All Government property listed in Attachments 1C1, 1C2, 1C3, 1C4 and 1C8 delivered at the onset of the contract shall be inventoried and replenished to initial quantities at Contractor expense. All test equipment received or procured under this contract shall be in fully operational and current calibration condition. The Contractor will resolve any discrepancies noted by the Government. All Government property listed in Attachments 1C5,1C6 and 1C7 delivered at the onset of, or any time during the contract shall be inventoried. In packing GFP for shipment, each line item part shall be individually packed and labeled with quantity, part number, and nomenclature. These in turn shall be packed in larger containers, where appropriate, suitable for freight shipment. Each container shall have an inventory list specifying its contents by part number and nomenclature. The Contractor shall provide to the government a signed copy of all inventory lists specifying what items were packed for shipment. 8.2.1.1 Government Furnished Spare Parts and Assemblies The incumbent contractor shall package and prepare a minimum of 50% of each line item of the spare parts and assemblies in Attachments 1C2, 1C3 and 1C8 for shipment no later than 4 weeks after the beginning of the Phase-Out period. When these spare parts are ready for shipment, the Government will arrange to have the spare parts shipped to a Government specified destination at Government expense. The incumbent contractor shall package and prepare the remainder of the spare parts and assemblies in Attachments 1C2, 1C3 and 1C8 for shipment no later than the end of the 10 week Phase-Out period. When these spare parts are ready for shipment, the Government will arrange to have the spare parts shipped to a Government specified destination at Government expense. 8.2.1.2 Government Furnished Test Equipment, Transmitter/Antenna Systems and other GFP Inventory The incumbent contractor shall package and prepare the test equipment and GFP listed in Attachments 1C1, 1C5, 1C6 and 1C7 for shipment to the new Contractor no later than the end of the 10 week Phase-Out period. When the GFP is ready for shipment, the Government will arrange to have the spare parts shipped to a Government specified destination at Government expense. 8.2.1.3 Government Furnished Information Technology Systems and Software The incumbent contractor shall package and prepare the GFP IT equipment listed in Attachment 1C4 and the latest version of the Logistics Activity Database for shipment no later than the end of the 10 week Phase-Out period. When the GFP is ready for shipment, the Government will arrange to have the spare parts shipped to a Government specified destination at Government expense. 8.2.2 Test Equipment Calibration Prior to preparation for shipment as directed in section 8.2.1, test equipment listed in Attachment 1C1 as requiring calibration shall be repaired, if necessary, and calibrated, if not in current calibration, at Contractor expense, prior to turning over to the Government. Any Government owned test equipment, procured during the course of the contract, shall be maintained in good repair and calibration at the Contractor's expense. Test equipment not requiring calibration shall be checked for proper operation and repaired if necessary at the Contractor's expense. 8.2.3 Indoctrination During the first 8 weeks of the Phase-Out period, the Contractor shall accompany the successor contractor and a Government representative, if any, on transmitter site inspection trips to every transmitter location listed in the most current version of Attachment 1A1. The Contractor shall coordinate with the successor contractor in scheduling visits to the sites. At each transmitter location, the Contractor shall go over any procedures required for site access, introduce (where appropriate) the site owner, turn over any keys, lock combinations, parking permits, etc., explain any site peculiarities, turn over files and equipment maintenance logs, explain filing system, etc, and provide the status of on-going or current projects and activities. Local area maps showing the signal strength measurement locations for each Contractor maintained transmitter site in Attachment 1A1 shall be provided to the Government and the successor contractor. 9. TEST PROCEDURES AND TEST FIXTURES 9.1 Test Procedures The Contractor shall develop test procedures and perform post-repair testing of the spare assemblies listed in 1C3 and the transmitter systems listed in Attachment ID in accordance with the Contractor's proposed test procedures. The Contractor's test procedures shall be maintained at the Contractor's facility and be made available for Government inspection. NOTE: Equipment drawings and test procedures other than those contained in the equipment manuals are not available to the Government for transfer to the Contractor. 9.2 Test Fixtures The Contractor shall be responsible for providing any test fixtures required to perform the test procedures in Section 9.1. 10. Security and Information Technology (IT) Security Requirements The Contractor shall comply with all applicable sections of the Department of Commerce (DOC) 2009 Information Technology Security Program Policy (ITSPP), NOAA and NWS information security policies, directives, instructions and procedures for a moderate risk, Non-Information Technology (IT) services contract. The Contractor shall comply with the IT security requirements identified in Commerce Acquisition Regulation (CAR) 1352.239-72 Security Requirements for Information Technology Resources for moderate risk, non-IT services contracts. The Contractor shall comply with the NOAA Information Technology Security Policy NAO 212-13 and the NWS Information Technology Security Policy Directive 60-7. The Contractor shall follow the guidelines contained in National Institute of Standard and Technology (NIST) SP 800-37 Revision 1: Guide for Applying the Risk Management Framework to Federal Information Systems: A Security Life Cycle Approach, February 2010, regarding the transmitting, processing and storing of government data. The Contractor shall follow the guidelines contained in NIST SP 800-64 Revision 2: Security Considerations in the Information System Development Life Cycle, Revision 2, October 2008, regarding the non-disclosure of government information. 10.1 Security Awareness and Training The Contractor shall comply with the DOC ITSPP, Security Awareness Training, section 4.2.3. Within 5 days after contract award, the Contractor shall certify in writing to the COTR that its employees, in performance of the contract, have completed initial IT security orientation training in DOC IT Security policies, procedures, computer ethics, and best practices, in accordance with DOC IT Security Program Policy, chapter 15, section 15.3. The Contractor shall maintain an updated list of its employees and provide the list within the monthly report provided to the COTR to ensure the appropriate personnel complete the annual security training requirement. The COTR will provide the Contractor with access to the required IT security training materials. Annually thereafter the Contractor shall certify in writing to the COTR that its employees, in performance of the contract, have completed annual refresher training as required by section 15.4 of the DOC IT Security Program Policy. Since there are numerous management, technical, and operational roles that include elements of information security, the Contractor shall define such roles based on need and/or specific areas that require skill enhancement. If any Contractor personnel refuses to engage in, or cannot meet the training requirement due to extenuating circumstances, the Contractor personnel access to information and resources must be suspended or terminated, performance in an IT security role re-evaluated, and a risk-based decision made by the Contractor. 10.2 Personnel Security The Contractor shall comply with the DOC ITSPP, Personnel Screening, section 4.13.2. All Contractor personnel shall be subject to the processing requirements identified in (CAR) 1352.237-70 Security Processing Requirements-moderate risk non-IT services contracts. Appropriate background checks, prior to permitting permanent access to DOC resources, will be coordinated by the COTR. Appropriate background checks must be performed on all personnel prior to their being given long-term, permanent access to DOC resources, information systems and networks in accordance with requirements contained in the DOC Handbook on Suitability and the DOC Manual of Security Policies and Procedures. The Contractor shall comply with the DOC ITSPP, Access Agreement, section 4.13.3. The Contractor shall coordinate with the COTR and complete appropriate signed access agreements for individuals requiring access to organizational information and information systems before authorizing access and reviews/updates the agreements annually. In addition, the Contractor must ensure all individuals with authorized access to Personal Identity Information (PII) and their supervisors sign at least annually a document clearly describing their responsibilities. The Contractor shall comply with the DOC ITSPP, Third-Party Personnel Security, section 4.13.4. This section of the DOC ITSPP requires the Contractor establish personnel security requirements including security roles and responsibilities for subcontractors and monitor subcontractor compliance. The Contractor shall comply with the DOC ITSPP, Personnel Sanctions, section 4.13.5. The Contractor shall employ a formal sanctions process for personnel failing to comply with established information security policies and procedures. 10.3 Maintenance The Contractor shall comply with the DOC ITSPP, Maintenance Personnel, 4.9.1. For maintenance actions, the Contractor shall allow only authorized personnel to perform maintenance on DOC information systems. 10.4 Media Protection The Contractor shall comply with the DOC ITSPP, Media Protection Policy and Procedures, section 4.10.1. The Contractor shall develop, disseminate, and periodically review/update: (i) a formal, documented, media protection policy that addresses purpose, scope, roles, responsibilities, management commitment, coordination among organizational entities, and compliance; and (ii) formal, documented procedures to facilitate the implementation of the media protection policy and associated media protection controls. The Contractor shall comply with the DOC ITSPP, Media Transport, section 4.10.3. The Contractor shall protect and control information system media during transport outside of controlled areas and restrict the activities associated with transport of such media to authorized personnel. The Contractor shall protect digital and non-digital media during transport outside of controlled areas using Contractor-defined security measures. The Contractor shall document, where appropriate, activities associated with the transport of information system media using a Contractor-defined system of records. Information deemed as sensitive (i.e., moderate category as defined in Federal Information Processing Standards (FIPS) Publication 199, Standards for Security Categorization of Federal Information and Information Systems) shall be transported on mobile devices or media using FIPS 140-2 validated cryptographic modules. The Contractor shall ensure the physical security of portable or mobile devices while in transit (i.e., do not check with luggage), and while on foreign travel and/or foreign duty (i.e., do not leave unattended) for data categorized as moderate. The Contractor shall comply with the DOC ITSPP, Media Sanitation and Disposal, section 4.10.4. The Contractor shall sanitize information system media, both digital and non-digital, prior to disposal or release for reuse. The Contractor shall consider all copyright and licensing issues when disposing of commercial off-the-shelf software. 11. GLOSSARY OF ACRONYMS ACOTR - Assistant Contracting Officer's Technical Representative ADP - Automatic Data Processing COR - Contracting Officer Representative COTR - Contracting Officer's Technical Representative EMRS - Engineering Management Reporting System EOC - End of Contract F.O.B. - Free On Board FFP - Firm Fixed Price FRC - False Repair Calls GFD - Government Furnished Data GFE - Government Furnished Equipment GFP - Government Furnished Property IREC - International Radio & Electronics Corp. (dba Crown Broadcast) IT - Information Technology LAN - Local Area Network MII - Major Items Inventory MTBF - Mean Time Between Failure MTTR - Mean Time to Restore NIST - National Institute of Standards and Technology NOAA - National Oceanic and Atmospheric Administration NWR - NOAA Weather Radio OEM - Original Equipment Manufacturer PBWS - Performance Based Statement of Work PM - Program Manager RAMS - ROAMS Automated Management System RF - Radio Frequency ROAMS - Remote Off Air Monitoring System SID - Site Identification SRS - Scientific Radio Systems, Inc WFO - Weather Forecast Office How to Respond: Vendors are invited to submit a capability statement outlining qualifications and experience. Responses should demonstrate the vendor's capability to perform the tasking areas; experience will be reviewed on the basis relevant to scope and complexity related to the above tasking areas. Responses should contain company name, address, point of contact, telephone number, and e-mail address. Vendors should state their size standard for the applicable NAICS code and list all socioeconomic classifications for which they qualify. Responses are to be submitted electronically (not to exceed 25 pages; including appendices, diagrams, and examples using one inch margins, and pages numbered consecutively). Submit responses electronically (using PDF or Microsoft Word) no later than 1:00 pm eastern, February 1, 2016 at the following address: catherine.a.perren@noaa.gov.
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J -- NOAA Weather Radio (NWR) National Maintenance Contract - Package #1